What types of Care is Douglas Court registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Douglas Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Douglas Court to the centre of Derby?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Douglas Court care home, 1 Douglas Street, Ivy Square, Derby, Derbyshire DE23 8LH

Review from T H (Grandson of Resident) published on 7 July 2025
Submitted via Postal Card • Report

Overall Experience

I think Douglas Court Care Home is great. I am really happy that my gran is properly looked after. All the staff are very kind to her and it's nice to know that my gran is safe in the care home. Top marks to all the staff who work at Douglas Court Care Home.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you so much for your kind words! We're delighted to hear that your gran is happy and well cared for at Douglas Court. Your feedback means a lot to our team-they work hard every day to make sure all our residents feel safe, valued, and at home. Top marks to you for taking the time to share this lovely review!

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Review from Philip C (Son of Resident) published on 18 June 2025
Submitted via Postal Card • Report

Overall Experience

Mother is more settled and content with the care she is receiving. There have been instances when an ambulance has been called resulting in trips to the hospital that thoroughly upset her but these have reduced.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear your Mother is more settled and content with the care she is receiving. Thank you.

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Review from D L (Resident) assisted by family/friend published on 12 May 2025
Submitted via Postal Card • Report

Overall Experience

The food is good, especially breakfast and puddings. The carers are courteous and understanding with a good sense of humour. The home is kept clean. There are different activities to suit various abilities and tastes. It is well run and generally calm. The garden is well-maintained and accessible.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear you find carers are courteous and understanding, and that you find the activities to be varied to suit all. Thank you.

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Review from Victor W (Son of Resident) published on 23 April 2025
Submitted via Website • Report

Overall Experience

Douglas Court take the Care Home description as it should be...it is a HOME, and they CARE. While there are many homes with more luxurious and expensive surroundings, furnishings etc. When we first called in at Douglas Court, we felt that this was the place, because it had a wonderful atmosphere. Both

my parents were here, until my mum died in April '23, and my dad stayed here until he 'left us' in April 25. The staff have been amazing, and very quickly became 'family'. I can't imagine he would have been happier in any other home (and I have been in quite a few others ).
Well done to all the staff for a truly excellent job!

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you felt our home had a wonderful atmosphere and that you were happy to choose it as a place for both your parents. They will both be missed by our team and the other residents. Thank you.

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Review from V S (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience

The care home has been a lot calmer recently and that's been so good as its helped mums mood to lift. The food has improved with more snacks the cutlery is still dirty at times and the food can be lukewarm - big portions too so there's a lot of waste. Considering the challenges presented by some of

the residents a high level of care is delivered and the staff particularly the regular ones are worth their weight in gold, with personalised attention to mum as an individual. Thank you.

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Review from D B (Son of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience

My father has dementia and can be demanding and needing. The staff take it all in their stride, I genuinely believe that all the staff members love and care about my father. All the staff are approachable and very knowledgeable about my fathers care and needs. The home is spotlessly clean and tidy.

He is engaged with all the activities going on all the time in and out of the home.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for leaving a review for Douglas Court Care Home. We are so pleased to hear that you find our team are approachable and very knowledgeable about your father's care and needs. Thank you.

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Review from John C (Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience

I came here in a total mess after years of drinking and drug abuse, also homeless at times. the staff here have been professional and helpful at all times. The food is excellent and I have gained quite a bit of weight although I am quite an active person.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased you found our team to be professional and helpful and that you really enjoy the food. Thank you.

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Review from D L (Resident) assisted by family/friend published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience

Excellent. It's friendly and homely the staff are welcoming and caring. It is very clean and reliable and work hard. The food is acceptable, appetising, though I would like more brown bread and hot food in the middle of the day when I am more hungry, and I have tea in the evening. There are some good

activities going on. I like it when people come in to sing, especially the church and children's groups.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for leaving a review for Douglas Court Care Home. We are so pleased to hear you found our home to be excellent with welcoming and caring team. Thank you for your kind words.

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Review from B B (Partner of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience

This place is so good for people they are there for everyone. To me, they are the most qualified staff that I know in Derby, that gets top marks from me.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are thrilled to hear that our home gets top marks from you. Thank you.

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Review from D G (Grandson of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience

My nan stayed at Douglas Court for two weeks of respite care. She received five-star support from all the staff and management. The cleanliness of the care home is excellent and she enjoyed all food and drink provided. I would recommend the care home to anyone and it will be my nan's first choice of

respite if needed again.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that your mum received 'five-star' support from our team and that you would be happy to recommend our home to anyone. Thank you.

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Review from R W (Granddaughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience

My nan was sent for assessment and I cannot explain the difference in her she is well cared for. The staff encourage her to get involved. The manager is amazing and goes above and beyond. She isn't just there for residences but for family. The carers are kind caring patients.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you found the difference in your nan since she moved in and that you feel she is well cared for. Thank you.

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Review from J L (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience

After my father stayed in another care home in Derby I was not looking forward to him coming to Douglas Court, However, all my fears were proved wrong. What lovely staff. Very caring, respectful and accommodating. My father has received first-class care. He is clean, warm and well-fed. Here there is

a stimulating environment with laughter and fun.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you found our home and team to be very caring, respectful and accommodating and that he is enjoying love and laughter. Thank you.

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Review from R A (Resident) assisted by family/friend published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience

I came here for respite care and that has worked well for my family. The staff are very friendly and obliging. They have helped me with my daily care and activities. The staff have helped me understand where everything is within the home, which was very good. The outside aviary is great as I can see

it from the conservatory.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you found our team to be very friendly and that they have helped you to understand everything in our home. We are glad you enjoyed your respite stay. Thank you.

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Review from H A (Wife of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience

Very friendly staff. Well-organised home. Very caring towards the residents and visitors. Happy environment.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you found our team to be friendly and very caring towards our residents and visitors. Thank you.

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Review from Janet D (Daughter of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience

We were looking for respite care for my mum while we went away for a few days. I contacted Douglas Court, and they were really helpful, everything was sorted within a matter of a few days. They even came to do Mum's assessment in the hospital because she had been taken in a few days before. The room

was lovely, clean and bright. The staff and the management team are excellent, and it really shows that they care about the residents. Mum has really enjoyed her time in Douglas Court and will definitely be coming back in the future.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear you found our team helpful and that Mum enjoyed her time in Douglas Court. We would be glad to welcome you back in the future.

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Review from D D (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience

Nice surroundings and very clean. Very kind staff. Informative staff. Clean, comfortable bedroom. Nice food, very pleased with care home in all aspects.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court. We are so pleased to hear that you found our home to be clean, and comfortable. Thank you.

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Review from S P (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience

My dad has been at Douglas Court for 6 weeks and he has been very well looked after. Staff are helpful and kind and always do their best.
The home is clean and warm with excellent facilities. My dad says the meals are lovely.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you feel your dad has been very well looked after and that you find our team to be helpful and kind. Thank you.

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Review from Lindsay B (Daughter of Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience

It's comforting to know that my mum is being well cared for by the excellent staff at Douglas Court. They treat her with kindness and dignity and are very caring towards her. I feel that all staff know her well and meet her needs in a sensitive way. They all work so hard as a team to provide a warm,

friendly and stimulating environment and go the extra mile by organising daily activities and special events. Everyone at Douglas Court is always very welcoming to us as a family and demonstrate a real sense of community spirit. We would highly recommend them.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review for Douglas Court. We are so pleased to hear you feel our team work together to provide a warm, friendly and stimulating environment for our residents, and go above and beyond each day in their roles too. Thank you for your kind words, and for recommending our home to others.

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Review from Craig B (Son-in-law of Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience

Whenever I visit my mother-in-law there are many staff on hand to attend to anything that should arise. This is done in a sensitive, caring, kind and efficient way. I have taken part in many of the activities and events that are put on for the residents. They are designed to stimulate and provide a

community spirit.
People are looked after well and listened to with genuine attention, not easy sometimes when circumstances are stretched.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave Douglas Court Care Home a review. It is great to hear you have participated in our activities program when visiting your mother-in-law, and find our team to be caring, kind and efficient. Thank you for your thoughtful words.

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Review from K T (Son-in-law of Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience

My father-in-law was treated with the utmost respect from day one to the very end, even the funeral service company commented on his final journey, the staff lined his departure from the home!
When he was able to in his early days in the home he would partake in as many activities as possible and

was often seen on the website on days out!
Your staff made his final days as comfortable as possible. Thank you to all and thanks to a staff member for all her support and understanding!

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