Douglas Court

Always find my father to be clean and tidy in appearance. Staff are very caring, polite, professional and attentive. His room is always tidy and in a good state of repair. Our family are very happy with the way Dad is being cared for.

My dad has moved here for respite after time in hospital. He is absolutely thriving and is able to be as independent as he chooses to be. He is encouraged to join in with activities or to sit quietly as he wishes. We're really pleased with has well he is being cared for and the support from the staff with visiting services eg eye test. Thank you all so much.

The staff at Douglas Court are the nicest people, they are kind, helpful, and a pleasure to deal with. I can rest knowing the care my mom is getting is second to none. Thank you to all the wonderful people that work here.

All the staff are very caring and keep an eye on me. There are lots of activities and I enjoy that. The ladies in the office are very thoughtful and friendly, and have encouraged me. My room is very nice, and I have had some pictures put up of my family, and brought some things from home.

My daughters and I feel extremely comfortable that Beryl is being so well looked after at Douglas Court. I am extremely lucky to have been given a permanent room here for her.

I think Douglas Court Care Home is great. I am really happy that my gran is properly looked after. All the staff are very kind to her and it's nice to know that my gran is safe in the care home. Top marks to all the staff who work at Douglas Court Care Home.

Mother is more settled and content with the care she is receiving. There have been instances when an ambulance has been called resulting in trips to the hospital that thoroughly upset her but these have reduced.

The food is good, especially breakfast and puddings. The carers are courteous and understanding with a good sense of humour. The home is kept clean. There are different activities to suit various abilities and tastes. It is well run and generally calm. The garden is well-maintained and accessible.

Well done to all the staff for a truly excellent job!

The care home has been a lot calmer recently and that's been so good as its helped mums mood to lift. The food has improved with more snacks the cutlery is still dirty at times and the food can be lukewarm - big portions too so there's a lot of waste. Considering the challenges presented by some of the residents a high level of care is delivered and the staff particularly the regular ones are worth their weight in gold, with personalised attention to mum as an individual. Thank you.

My father has dementia and can be demanding and needing. The staff take it all in their stride, I genuinely believe that all the staff members love and care about my father. All the staff are approachable and very knowledgeable about my fathers care and needs. The home is spotlessly clean and tidy. He is engaged with all the activities going on all the time in and out of the home.

I came here in a total mess after years of drinking and drug abuse, also homeless at times. the staff here have been professional and helpful at all times. The food is excellent and I have gained quite a bit of weight although I am quite an active person.

Excellent. It's friendly and homely the staff are welcoming and caring. It is very clean and reliable and work hard. The food is acceptable, appetising, though I would like more brown bread and hot food in the middle of the day when I am more hungry, and I have tea in the evening. There are some good activities going on. I like it when people come in to sing, especially the church and children's groups.

This place is so good for people they are there for everyone. To me, they are the most qualified staff that I know in Derby, that gets top marks from me.

My nan stayed at Douglas Court for two weeks of respite care. She received five-star support from all the staff and management. The cleanliness of the care home is excellent and she enjoyed all food and drink provided. I would recommend the care home to anyone and it will be my nan's first choice of respite if needed again.

My nan was sent for assessment and I cannot explain the difference in her she is well cared for. The staff encourage her to get involved. The manager is amazing and goes above and beyond. She isn't just there for residences but for family. The carers are kind caring patients.

After my father stayed in another care home in Derby I was not looking forward to him coming to Douglas Court, However, all my fears were proved wrong. What lovely staff. Very caring, respectful and accommodating. My father has received first-class care. He is clean, warm and well-fed. Here there is a stimulating environment with laughter and fun.

I came here for respite care and that has worked well for my family. The staff are very friendly and obliging. They have helped me with my daily care and activities. The staff have helped me understand where everything is within the home, which was very good. The outside aviary is great as I can see it from the conservatory.

Very friendly staff. Well-organised home. Very caring towards the residents and visitors. Happy environment.

We were looking for respite care for my mum while we went away for a few days. I contacted Douglas Court, and they were really helpful, everything was sorted within a matter of a few days. They even came to do Mum's assessment in the hospital because she had been taken in a few days before. The room was lovely, clean and bright. The staff and the management team are excellent, and it really shows that they care about the residents. Mum has really enjoyed her time in Douglas Court and will definitely be coming back in the future.