Search...

Douglas Court

1 Douglas Street, Ivy Square, Derby, Derbyshire DE23 8LH
Douglas Court Logo
Jobs
Douglas Court logo
Staff are caring and polite when helping the residents with dignity and sensitivity all the timeChristine N(Daughter of Resident/Service User)
Douglas Court, Derby
I could not wish for a better place for my mum to beA M(Daughter of Resident/Service User)
Douglas Court, Derby
A safe and clean home. Staff are all very caring and attentiveM K(Son of Resident/Service User)
Douglas Court, Derby

Douglas Court is a family-run, award-winning care home providing affordable quality care based within close proximity to Derby city centre providing easy access to bus stops, train station and local amenities.

A friendly, well-trained team ensure high standards of residential and dementia care in a comfortable, caring and compassionate environment.

Resident happiness and well-being is at the heart of the home and dedicated activity coordinators provide a daily fun, engaging...  

Loading travel time

Care Provided by Douglas Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£954 - £1,054N/A
Residential Dementia Care£954 - £1,054N/A

Respite stays are subject to availability and minimum stay.

Contact Douglas Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Good to Know

Person in charge

  • Sian Rankin (Trainee Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (43)

Douglas Court Reviews (130)

Submit a Review
9.7

Douglas Court has a Review Score of 9.7 (9.677) out of 10, based on 14 reviews in the last 2 years. Over all time Douglas Court has 130 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Douglas Court
Loading...
Showing 130 reviews matching selected criteria
Review from S P (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card
Overall Experience
My dad has been at Douglas Court for 6 weeks and he has been very well looked after. Staff are helpful and kind and always do their best.

The home is clean and warm with excellent facilities. My dad says the meals are lovely.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you feel your dad has been very well looked after and that you find our team to be helpful and kind. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lindsay B (Daughter of Resident) published on 15 February 2024 Submitted via Postal Card
Overall Experience

It's comforting to know that my mum is being well cared for by the excellent staff at Douglas Court. They treat her with kindness and dignity and are very caring towards her. I feel that all staff know her well and meet her needs in a sensitive way. They all work so hard as a team to provide a warm, friendly and stimulating environment and go the extra mile by organising daily activities and special events. Everyone at Douglas Court is always very welcoming to us as a family and demonstrate a real sense of community spirit. We would highly recommend them.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review for Douglas Court. We are so pleased to hear you feel our team work together to provide a warm, friendly and stimulating environment for our residents, and go above and beyond each day in their roles too. Thank you for your kind words, and for recommending our home to others.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Craig B (Son-in-law of Resident) published on 15 February 2024 Submitted via Postal Card
Overall Experience
Whenever I visit my mother-in-law there are many staff on hand to attend to anything that should arise. This is done in a sensitive, caring, kind and efficient way. I have taken part in many of the activities and events that are put on for the residents. They are designed to stimulate and provide a community spirit.

People are looked after well and listened to with genuine attention, not easy sometimes when circumstances are stretched.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave Douglas Court Care Home a review. It is great to hear you have participated in our activities program when visiting your mother-in-law, and find our team to be caring, kind and efficient. Thank you for your thoughtful words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K T (Son-in-law of Resident) published on 15 February 2024 Submitted via Postal Card
Overall Experience
My father-in-law was treated with the utmost respect from day one to the very end, even the funeral service company commented on his final journey, the staff lined his departure from the home!
When he was able to in his early days in the home he would partake in as many activities as possible and was often seen on the website on days out!

Your staff made his final days as comfortable as possible. Thank you to all and thanks to a staff member for all her support and understanding!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda T (Daughter of Resident) published on 15 February 2024 Submitted via Postal Card
Overall Experience

Dad resided at Douglas Court from September 2023 to his death in December 2023. The home is a caring environment, calm, clean and welcoming. The staff are friendly and cared for Dad with dignity. Dad was encouraged to take part in activities and in the early months used to enjoy his trips out. Any problems were dealt with and quickly. As Dad deteriorated his needs were met and the staff made him very comfortable and looked after him until the end. A particular staff member and her team should be proud and I would have no hesitation in recommending Douglas Court.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Harriet R (Grandson of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience

Carers aw always welcoming and friendly. Nothing ever seems to be too much. Cleaners always say hello and will have a chat. The home is clean and warm and inviting. Everyone always welcomes my children too which is a huge bonus.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so happy to hear that you have found our home and team to be friendly and welcoming. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C L (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
Overall Experience
Can not thank the staff at Douglas Court. Mum has been poorly and in hospital. She could not wait to get back. The staff have been so caring and understanding to get her back to herself.

Special thanks to four members of staff in particular.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that your mum is feeling more like herself again. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David S (Son of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience
My mother has been a resident for one year. During that time she has received excellent care from the staff.
She ahs a comfortable, well-maintained room and there are plenty of activities to keep the residents occupied.

I couldn't speak more highly of a care home. Well done all at Douglas House.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so happy to hear that your mother has received excellent care and that she is enjoying the activities.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie S (Daughter-in-law of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

The staff are unfailingly friendly and caring. A warm, efficiently run environment that brings out the best in residents, staff and visitors.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you feel the team is friendly and caring and our home is a warm environment that everyone can thrive in.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Damian S (Son of Resident) published on 3 January 2024 Submitted via Postal Card
Overall Experience

The management and staff at Douglas Court are amazing, going above and beyond for my father, couldn't have wished for a better care home.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you feel the team has gone above and beyond for your father. Thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David M (Husband of Resident) published on 17 November 2023 Submitted via Postal Card
Overall Experience

I am extremely happy with the care I see and know my wife receives. I know through her actions and comfort she is very happy and feels cared for. I take and have full confidence in the calmness and the care and interaction she gets.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so happy to hear that you are pleased with the care your wife receives and that she feels comfy and cared for. Thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie G (Daughter-in-law of Resident) published on 8 November 2023 Submitted via Postal Card
Overall Experience

This is the very best experience of what a care home should be. All residents are treated with the respect and care they should. Nothing is too much trouble. All staff, from top to bottom, want to provide the best possible care. There are daily activities for residents. My mother-in-law is loving it. The food is excellent and hot. Call bells answered within minutes. Everything you would hope for when leaving a family member. There is nothing to fault. They went above and beyond for Mum's 93rd birthday.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to know you feel all our residents are treated with respect and care and that our team always wants to provide the best possible care. Thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter of Resident) published on 8 November 2023 Submitted via Postal Card
Overall Experience

Very helpful and caring. Nothing is too much trouble. Cosy room, nice food and hot, with a good choice. Plenty of caring staff, lots to do, nice and fresh smelling.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you feel nothing is too much trouble from our team and that you find the room to be cosy. Thank you

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Darren W (Son of Resident) published on 1 November 2023 Submitted via Postal Card
Overall Experience

The care my father has received has been excellent throughout his time at Douglas Court. All the staff I have met are patient, caring and compassionate despite the challenging environment they have to work in. The quality of the food, facilities and activities put on for the residents makes a huge contribution to their well-being.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court. We are so pleased to hear that you feel the care your father has received has been excellent throughout his time at Douglas Court and that the team is patient, caring, and compassionate. Thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan W (Resident / Service User) published on 1 November 2023 Submitted via Postal Card
Overall Experience

I think the staff here are wonderful. They make me feel save and cared for.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court. We are so happy to hear you think the team is wonderful and makes you feel safe and cared for. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A W (Daughter of Resident) published on 1 November 2023 Submitted via Postal Card
Overall Experience

My father has been a resident for nearly a year. The family have been very happy with the care my father received throughout his stay. He has been treated with dignity and respect at all times. All the staff are polite, caring and kind, you can tell their heart is in their job and workplace. This has been an extremely difficult time and the manager and team have been very supportive.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you and your family are very happy with the care your father has received throughout his stay and that he has been treated with dignity and respect at all times. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kerry D (Daughter of Resident) published on 12 October 2023 Submitted via Postal Card
Overall Experience

Mum loved staying and really enjoyed having company. Staff caring, kind and take time to speak to Mum and they make her laugh. Will miss everyone.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave Douglas Court a review. We are so pleased to hear your mum loved staying with us, and that you find our team to be caring and kind. Thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew C (Grandson of Resident) published on 22 September 2023 Submitted via Postal Card
Overall Experience

We are really pleased with how Grandma has settled into Douglas Court since February. There are always plenty of staff on hand to care for the residents, they are always very friendly and have a clear understanding of how to care for Grandma and the other residents. The care home is kept spotlessly clean by the support staff and all residents are regularly showered and in clean clothes. These may seem like basic requirements but other homes I have family members residing in don't seem to be able to fulfill any of them.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave Douglas Court a review. We are so pleased to hear you are happy with the level of care your grandma is receiving. Thank you for your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A M (Son-in-law of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience
Every time I come to visit my father-in-law he is well looked after and staff are able to give an account in detail ad to how he is doing.

Good communication should there ever be any issues or questions needed to be asked.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for writing a review for Douglas Court Care Home. Your kind words are really appreciated, and it is great to hear you are happy with the level of care your father-in-law is receiving. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Reece T (Grandson of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

My grandad is very settled and looked after well. He always seems joyful when we visit. The staff are extremely helpful and never leave him to look after himself.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave Douglas Court a review. It is great to hear your grandad is settled and happy. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 27 August 2026

To discuss your requirements please do get in touch.

News (16) & Events (0)

News
  • 10 Jun 2026

    Residents and team at Douglas Court Care Home recently enjoyed an exciting and interactive visit from The Zoolab team, who delivered a fun-filled afternoon of hands-on animal experiences, learning and...

  • 24 Apr 2026

    There was a delicious aroma filling the halls of Douglas Court Care Home in Derby recently, as resident Frances took to the kitchen to cook up a special meal for...

  • 31 Mar 2026

    Residents at Douglas Court Care Home in Derby made waves recently as three ladies enjoyed a memorable Make A Wish experience with a special trip to the swimming pool. Frances,...

Upcoming Events

There are no upcoming events for Douglas Court.

Awards / Recognitions (15)

  • 28 Feb 2020Recipient: Douglas Court
  • 24 Jun 2019Recipient: Douglas Court
  • 28 Feb 2019Recipient: Douglas Court

Accreditations

There are no accreditations posted yet for Douglas Court.

Meet the Team (1)

Sian Rankin
Sian RankinJob Title:Home ManagerJoined: 2024

Douglas Court is an amazing home, with a strong and supportive team. It really is a wonderful place to live and work. We do everything we can here to make sure our residents feel safe and well-cared for.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Douglas Court to verify any information. View our terms and conditions. Douglas Court has an Enhanced Service -more info.