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Douglas Court

1 Douglas Street, Ivy Square, Derby, Derbyshire DE23 8LH
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Staff are caring and polite when helping the residents with dignity and sensitivity all the timeChristine N(Daughter of Resident/Service User)
Douglas Court, Derby
I could not wish for a better place for my mum to beA M(Daughter of Resident/Service User)
Douglas Court, Derby
A safe and clean home. Staff are all very caring and attentiveM K(Son of Resident/Service User)
Douglas Court, Derby

Douglas Court is a family-run, award-winning care home providing affordable quality care based within close proximity to Derby city centre providing easy access to bus stops, train station and local amenities.

A friendly, well-trained team ensure high standards of residential and dementia care in a comfortable, caring and compassionate environment.

Resident happiness and well-being is at the heart of the home and dedicated activity coordinators provide a daily fun, engaging...  

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Care Provided by Douglas Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£954 - £1,054N/A
Residential Dementia Care£954 - £1,054N/A

Respite stays are subject to availability and minimum stay.

Contact Douglas Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Good to Know

Person in charge

  • Sian Rankin (Trainee Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 1

Room Information

  • Single Rooms (43)

Douglas Court Reviews (130)

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9.7

Douglas Court has a Review Score of 9.7 (9.677) out of 10, based on 14 reviews in the last 2 years. Over all time Douglas Court has 130 reviews.

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Showing 130 reviews matching selected criteria
Review from E L (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience
My dad is very looked after in this home and wouldn't want to move him.

He is very settled and has very quickly and they keep us up to date with everything.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave Douglas Court Care Home a review. We are so pleased to hear Dad has settled well with us. Thank you for your kind words and for choosing Douglas Court.

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Review from Cian M (Grandson of Resident) published on 20 September 2023 Submitted via Postal Card
Overall Experience

My grandad is looked after very well here and I a very happy for him to stay here. He, himself, is very settled and seems happy here. It is very clean and staff are very nice.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for leaving Douglas Court a review. We are so pleased to hear you are happy with your decision in choosing Douglas Court, and that your grandad has settled well here. Thank you.

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Review from Judith B (Daughter of Resident) published on 13 September 2023 Submitted via Postal Card
Overall Experience

Lovely staff, do an amazing job. Brilliant with Mum and other residents. Lovely home and surroundings. Excellent activities. Friendly environment. Lovely gardens to relax in. Excellent care and patience provided with residents, especially as many have dementia or related conditions. Would recommend.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so pleased to hear that you find the activities to be excellent and the overall environment to be friendly and relaxing. Thank you for recommending Douglas Court Care Home.

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Review from Lynn N (Daughter of Resident) published on 29 August 2023 Submitted via Postal Card
Overall Experience

The deputy manager is very knowledgeable and professional, her knowledge of the care of elderly people is outstanding. Her care and compassion for both my father and me has been very supportive and she is always available for any advice and support. The deputy manager is a real credit to Douglas Court. Thank you.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so pleased to hear that you have found the deputy manager and the team to be supportive in both their compassion and care. Thank you for your kind words and for choosing Douglas Court.

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Review from C H (Daughter of Resident) published on 27 July 2023 Submitted via Postal Card
Overall Experience

I cannot speak highly enough of our experience with Douglas Court and particularly the deputy manager. Mum required an urgent admission into a care home and the move to Douglas Court was seamless and efficient. The deputy manager visited Mum for an assessment on the Thursday, straight away the deputy manager impressed us with her professionalism and caring nature; Mum took to her immediately. We then visited Douglas Court on the Saturday and even though it was the deputy manager's day off, she came in specifically on the Sunday to admit Mum. Upon arrival, the deputy manager was there to welcome us and Mum soon felt comfortable with her new surroundings. Since her admission Mum has settled well and this is thanks to the professionalism and care of the management and staff.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so pleased to hear that your mum has settled in well and our team did their best to ensure her admission was seamless. Thank you for your kind words and for choosing Douglas Court.

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Review from I W (Son of Resident) published on 25 July 2023 Submitted via Postal Card
Overall Experience

On every visit I have been impressed by the staff, they are very attentive and the amount of staff ensures there is care for everyone.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so pleased to hear that you find the team to be attentive. Thank you for your kind words and for choosing Douglas Court.

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Review from Barbara W (Resident / Service User) published on 25 July 2023 Submitted via Postal Card
Overall Experience

It is how it should be. Really good décor in my room. The food is very nice. I would recommend it here.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so pleased to hear that you are happy with the décor and enjoy the dining experience. Thank you for your kind words and for choosing Douglas Court.

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Review from D S (Son of Resident) published on 20 July 2023 Submitted via Postal Card
Overall Experience

Mum's been in residence for two and a half years and seems happy and settled Very pleased with the care she is receiving.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so pleased to hear that your mum feels happy and settled and that you are pleased with the level of care she receives. Thank you for choosing Douglas Court.

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Review from I S (Son of Resident) published on 15 May 2023 Submitted via Postal Card
Overall Experience

After a difficult time with my father passing away, my mother had to go into care. The management and staff at Douglas Court have been wonderful. I have found them both supportive of me and taken excellent care of my mother and she has settled in very well. Douglas Court is a very warm and friendly place.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so pleased to hear that you have felt supported and that your mum is well cared for. Thank you for your kind words and for choosing Douglas Court.

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Review from M S (Resident / Service User) published on 10 May 2023 Submitted via Postal Card
Overall Experience

I have found the staff to be very caring at this difficult time for me after the loss of my husband, I feel safe and comfortable at Douglas Court.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so pleased to hear that you found comfort at a difficult time here at Douglas Court.

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Review from Y S (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience
From the initial enquiry to moving Mum in three days later, we were treated in a very welcoming manner and with the utmost respect. The administration was dealt with efficiently and without fuss.

Great care was taken to get to know Mum before she set foot in the home. On arrival, a notice was out on her door saying how devoted she is to her husband (my father) which touched her. All in all, I am comfortable and reassured by the home and its staff.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so pleased to hear that you felt welcomed and your mum has settled in, feeling comfortable and reassured.

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Review from M C (Respite Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

Being a service user, I feel that the staff are very kind and considerate. I used to be a chef at school and feel that the food is extremely good. During my short stay, I found it very comforting and helpful.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so happy to hear that you have found the team to be very kind and considerate during your stay. Thank you again for choosing Douglas Court.

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Review from S G (Granddaughter of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience
Could not be happier with the care and support given to my loved one since they moved to Douglas Court last year. All staff are welcoming, caring and it is clear to see that even at the busiest of times that all give 100% to their job.

Thank you for all you do and for always caring and being great at your jobs, you are all stars!

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so happy to hear that you have found the team to be welcoming, caring and attentive. Thank you.

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Review from N R (Son-in-law of Resident) published on 17 April 2023 Submitted via Postal Card
Overall Experience
I have had no problem in sorting my dad's care home as excellent.

In particular, the staff are professional and exceptionally caring. Whenever I phone for an update on Dad's day the information is concise, accurate and never embellished. What a wonderful home!

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so pleased to hear that you have found the team to be helpful, professional and exceptionally caring. It's always nice to know that our team are able to communicate well with you regarding your dad's care. Thank you.

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Review from A R (Daughter of Resident) published on 17 April 2023 Submitted via Postal Card
Overall Experience
Attended a six-week review today, we were made to feel welcome and comfortable. The staff are always friendly and my dad is always happy and smiling. The home itself always smells fresh and clean and everyone goes the extra mile to allow him to feel as independent as possible.

Dad's wishes and dignity are always of number one concern and are never compromised.

Reply from Charlotte Mantle, Marketing Assistant at Douglas Court

Thank you for taking the time to leave a review. We are so pleased to hear that your dad is always happy and smiling and that the home is always welcoming. Thank you.

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Review from S N (Daughter of Resident) published on 29 August 2022 Submitted via Website
Overall Experience

Douglas Court offered emergency respite care for mum at a particularly difficult time. They looked after her well, kept her safe and communicated with us throughout her stay. We will always be grateful for their support.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave Douglas Court Care Home a review. We are so pleased to hear you are satisfied with the level of care your mum received, and we hope that you would consider us again if the need arose. Thank you.

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Review from Donald F (Son of Resident) published on 31 May 2022 Submitted via Postal Card
Overall Experience

A big thank you to management and staff for being helpful and supportive under difficult circumstances. Communication is very good and we as a family are pleased Mum is now settled into Douglas Court. Well done.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave us a review. We are so pleased to hear your mum has settled into life at Douglas Court. Thank you.

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Review from Martin C (Son of Resident) published on 14 April 2022 Submitted via Postal Card
Overall Experience

We cannot find a better care home for my father, we are so pleased that he is settling in so well and is being really well looked after.

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Review from Sarah H (Daughter of Resident) published on 11 April 2022 Submitted via Postal Card
Overall Experience

My mum needed emergency respite care due to her worsening anxiety and dementia. Her admission to Douglas Court was quickly arranged and she was welcomed into the care home. Every staff member from the manager to the maintenance man has made Mum feel at ease. The atmosphere is so warm and friendly and I know she is being well cared for. She loves it so much she now wants to stay!

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Review from C T (Daughter of Resident) published on 6 January 2022 Submitted via Postal Card
Overall Experience

My dad's been at Douglas Court for over 10 years, they do an amazing job, no concerns. He's looked after well, always clean. Dad's always down in one of the rooms chatting and talking to residents and staff.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review. We are so pleased that you are happy with your dad's level of care and social activity.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 January 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 27 August 2026

To discuss your requirements please do get in touch.

News (16) & Events (0)

News
  • 10 Jun 2026

    Residents and team at Douglas Court Care Home recently enjoyed an exciting and interactive visit from The Zoolab team, who delivered a fun-filled afternoon of hands-on animal experiences, learning and...

  • 24 Apr 2026

    There was a delicious aroma filling the halls of Douglas Court Care Home in Derby recently, as resident Frances took to the kitchen to cook up a special meal for...

  • 31 Mar 2026

    Residents at Douglas Court Care Home in Derby made waves recently as three ladies enjoyed a memorable Make A Wish experience with a special trip to the swimming pool. Frances,...

Upcoming Events

There are no upcoming events for Douglas Court.

Awards / Recognitions (15)

  • 28 Feb 2020Recipient: Douglas Court
  • 24 Jun 2019Recipient: Douglas Court
  • 28 Feb 2019Recipient: Douglas Court

Accreditations

There are no accreditations posted yet for Douglas Court.

Meet the Team (1)

Sian Rankin
Sian RankinJob Title:Home ManagerJoined: 2024

Douglas Court is an amazing home, with a strong and supportive team. It really is a wonderful place to live and work. We do everything we can here to make sure our residents feel safe and well-cared for.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Douglas Court to verify any information. View our terms and conditions. Douglas Court has an Enhanced Service -more info.