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Care Home Owned by Adept Care Homes Ltd in Worcestershire

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Adept Care Homes Ltd in Worcestershire

Only the locations & reviews in Worcestershire for Adept Care Homes Ltd are showing below.

View the details of all 7 locations (with 768 reviews) owned by Adept Care Homes Ltd

Adept Care Homes Ltd Locations in Worcestershire (1)

 - Browse 1 Care Home owned by Adept Care Homes Ltd in Worcestershire
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Bowood Court Care Home
Hewell Road, Redditch B97 6AT 
9.6 119 reviews
Bowood Court Care Home, Redditch, Worcestershire
"My darling father moved into Bowood Court 02/02/26. The care, kindness and support he has received is excellent. Staff are well trained and…"   Read all 119 reviews
  • 93 Rooms
Location Type Care Home

Bowood Court Care Home is a family-run, award-winning care home providing affordable and quality care in Redditch, Worcestershire. A friendly, well-trained team ensures high standards of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Adept Care Homes Ltd Reviews in Worcestershire (119)

9.8

Adept Care Homes Ltd has a Group Review Score of 9.8 (9.780) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Adept Care Homes Ltd must have a Review Score.

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Review of

Bowood Court Care Home

from Dawn L (Daughter of Resident) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My darling father moved into Bowood Court 02/02/26. The care, kindness and support he has received is excellent. Staff are well trained and attentive to my father's care needs. I would highly recommend Bowood Court - it's a very well managed home with care and kindness. Well done everyone.
Reply from Michelle Chambers, Admissions Manager at Bowood Court Care HomeThank you so much for your kind and thoughtful review. We're truly delighted to hear that your father has settled in well since moving to Bowood Court, and that you've been pleased with the care, kindness, and support he's received.
Our team works hard to ensure every resident feels safe, comfortable, and valued, so it means a great deal to know their efforts have made a positive difference to your father's experience. Your recommendation and recognition of our staff's dedication are very much appreciated.
If there's ever anything more we can do, please don't hesitate to let us know. Thank you again for your lovely feedback.
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Review of

Bowood Court Care Home

from Patricia A (Wife of Resident) published on 21 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has moved into Bowood Court. The home is very clean and tidy. He was made very very welcome by all the lovely staff. His care needs are met, he us always clean shaved and tidy when I visit him.
Always plenty of activities which my husband always joins in with. Well done to all the team,
one very pleased wife.
Reply from Michelle Chambers, Admissions Manager at Bowood Court Care HomeThank you so much for your kind words. It truly means a great deal to us to hear that your husband has settled in well at Bowood Court.
Our team works hard to create a warm, welcoming environment where residents feel comfortable, supported, and valued, so it's wonderful to know your husband feels at home and is enjoying the activities on offer. We're especially pleased to hear that his care needs are being met and that he is always well-presented when you visit.
Your feedback will be shared with the whole team-they'll be delighted to know their efforts are appreciated. Thank you again for taking the time to share your experience.
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Review of

Bowood Court Care Home

from Kathleen P (Niece of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Feel really happy my aunt is in the right place at last, not only is my aunt happy so are we They are so careing and helpful and always kept us informed Thank you so much
Reply from Michelle Chambers, Admissions Manager at Bowood Court Care HomeThank you so much for your kind words. It truly means a lot to us to know that both your aunt and your family feel happy and reassured. Providing compassionate care and keeping families informed are at the heart of what we do, so it's wonderful to hear that reflected in your experience. We're grateful for your trust and are always here if you need anything.
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Review of

Bowood Court Care Home

from T S (Stepson of Resident) published on 15 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the home and staff very good they look after dad and myself excellently we have been welcomed warmly - I would recommend the home and staff. I speak as I find
Regards
Reply from Michelle Chambers, Admissions Manager at Bowood Court Care HomeThank you so much for your kind words. We're delighted to hear that both you and your dad feel well cared for and welcomed by our team. Providing a warm, supportive environment for our residents and their families means a great deal to us, so your feedback is truly appreciated. Thank you for your recommendation-it means a lot to everyone here.
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Review of

Bowood Court Care Home

from Jess L (Granddaughter of Resident) published on 31 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall experience of staff and care of residents is fantastic. Food and facilities are excellent.
The way my grandad has been cared for is so reassuring and updates on health and welfare are extremely efficient making this difficult transition for the family a relief for all as he has settled in like
home.
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Review of

Bowood Court Care Home

from Clare C (Daughter of Resident) published on 10 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment mum moved into Bowood 6 months ago, the 24 hours care team were so amazing. They were kind, patient and genuinely cared for her. They all had the ability to make her feel safe and happy, which was the most important thing to us. It meant when we visited we could relax and enjoy our time
with her. It was the end of life care she received which really meant the most to us. The care, dignity and respect she was shown went above and beyond what we could have hoped for. They couldn't do enough for us either and our memories of what is the most difficult time are so special due to the way we were all treated. The whole team of people who work there are really special and always make time for you.
Reply from Michelle Chambers, Admissions Manager at Bowood Court Care HomeThank you so much for taking the time to share such a heartfelt review. We are truly honoured that you trusted us with your mum's care during such an important time.
It means a great deal to hear that our team were able to make your mum feel safe, comfortable and happy, and that you were able to relax and focus on spending precious time with her when you visited. Providing compassionate, dignified end-of-life care is something we care deeply about, and your kind words will mean so much to the whole Bowood team.
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Review of

Bowood Court Care Home

from Jeanette M (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has spent her last 6 months living very happily at Bowood. Staff have all been exceptional, so friendly & welcoming - real family atmosphere and very homely.
Mum recently died & had end of life care at Bowood. We could not believe how amazing all the staff were. Mum was treated with the upmost
care & respect, she died peacefully & we were able to be with her the entire time. The care Mum & we received was first class & very genuine. Thank you all.
Reply from Michelle Chambers, Admissions Manager at Bowood Court Care HomeThank you for sharing such kind and touching words about your mum's time at Bowood.
We feel truly privileged to have cared for your mum during her final months and are so pleased to hear that she felt happy, comfortable and at home with us. Creating a warm, family atmosphere where residents and their loved ones feel welcomed and supported is at the heart of everything we do, so your feedback means a great deal to our entire team.
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Review of

Bowood Court Care Home

from Jayne P (Daughter of Resident) published on 2 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care, love and support shown to mum during her last 6 months stay was truly outstanding. There is a genuine warmth throughout the whole team. It was an incredibly difficult decision for us to move mum into care due to her progressive dementia and frailty. Within weeks she was showing signs of improvement,
and enjoying her life again. It was a pleasure to visit her, get to know her carers and other residents - you become part of a big family. Most importantly, mums end of life care was calm, peaceful, dignified and respectful. Both the day and night teams did their upmost to ensure that mum was as comfortable as possible. They also supported us with the same level of care. As mum left Bowood for the very last time, all the staff gathered to pay their respects - incredibly moving and a moment which will stay with my forever. Sincerely, thank you all for making mums last 6 months so good.
Reply from Michelle Chambers, Admissions Manager at Bowood Court Care HomeThank you so much for taking the time to share such a heartfelt review.
We are truly honoured that you entrusted us with your mum's care during such an important and emotional time. Moving a loved one into care is never an easy decision, and it means a great deal to know that you felt supported and reassured throughout her stay with us.
Your kind words about the warmth, compassion and dedication of our team will be shared with all our staff, both day and night teams, who work so hard to ensure every resident receives care that is not only professional but deeply personal. It is wonderful to hear that your mum was able to rediscover enjoyment in daily life and that you felt welcomed as part of our Bowood family - this is exactly the environment we strive to create.
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Review of

Bowood Court Care Home

from Linda S (Daughter of Resident) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the moment we placed Mum in Bowood Court we became aware of the friendliness of all the staff, from the carers, activities staff cleaners, kitchen, admin and management.
The level of care in what was a difficult time was wonderful to Mum and us, and it made the family confident the right decision
had been made.
The home is constantly being cleaned, there are plenty of activities and some lovely areas inside & out to relax in, especially the budgerigar aviary.
Reply from Michelle Chambers, Admissions Manager at Bowood Court Care HomeThank you so much for taking the time to share such a thoughtful review. We're truly delighted to hear that your mum - and your family - have felt supported and cared for since joining us at Bowood Court. Our team takes great pride in creating a welcoming, homely environment for every resident, and it's lovely to know that this has been your experience. We'll be sure to share your kind words with all the staff - from our carers to our housekeeping and activities teams - who will be so pleased to know their efforts made a difference. It's wonderful that you've enjoyed the activities and our outdoor spaces too, especially the budgerigar aviary! Thank you again for your trust and for being part of the Bowood Court family.
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Review of

Bowood Court Care Home

from Roger N (Husband of Resident) published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Bowood for over a year now.
I have been very pleased with how my wife has been looked after, the staff always go above and beyond and always find the time to talk to residents and family and make me feel very welcome.
All staff have been so kind, the carers but also
the housekeeping staff and laundry are exceptional.
Reply from Michelle Chambers, Admissions Manager at Bowood Court Care HomeThank you so much for your kind words! We are thrilled to hear that you and your wife have had such a positive experience with our team. It's our mission to ensure that every resident feels cared for and valued, and we're glad to know that our staff has made you feel welcomed and supported. Your recognition of the efforts of our care, housekeeping, and laundry teams means a lot to us. We'll be sure to share your feedback with everyone, as it serves as great motivation to continue providing exceptional service.Thank you once again for taking the time to share your thoughts. If there's anything more we can do for you or your wife, please don't hesitate to reach out.
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Review of

Bowood Court Care Home

from Charlotte S (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom has been at Bowood Court for over a year now. The care that she has received has been exceptional. Each member of staff that I have encountered is very commited to providing the very best for residents.
It's very difficult to put a loved one into care but from the very start of my moms experience
at Bowood, the staff have all been so reassuring even on the most difficult days, the staff are kind + conscientious. I always leave feeling reassured that mom is getting the best care
Reply from Michelle Chambers, Admissions Manager at Bowood Court Care HomeThank you so much for taking the time to share your heartfelt feedback about your mum's care at Bowood Court. We are truly grateful for your kind words and are delighted to hear that the care she has received has been exceptional.Your recognition of our teams efforts on those difficult days means a lot to us, and we will ensure that your feed back is shared with all the staff.We are so glad to hear that you can leave mum feeling reassured.
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Review of

Bowood Court Care Home

from Tracey P (Daughter of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum had a good stay. Staff are friendly and welcoming. Facilities are kept clean and tidy. Lovely garden with budgies. Good selection of food. Was happy that Mum was safe and looked after. Washing service - some clothes mixed up even though labelled. No sanitary bin for pads. No hot water for a few
days - boiler issue. Tablets were not ordered as requested - luckily didn't run out.
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Review of

Bowood Court Care Home

from R P (Son of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been staying with you for about 10 months (upstairs). Myself and family have been impressed with how helpful the staff have been, any problems have been dealt with straight away. We are very happy with the care my mum is getting.
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Review of

Bowood Court Care Home

from A F (Sister of Resident) published on 6 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband and I have been regular visitors to Bowood Court Care Home, visiting my sister on the top floor of the building for the past five years. Over this time, there have been many staff and management changes. All upstairs staff are wonderful and very hardworking, as are the rest of the team, e.g.
cleaners, laundry, kitchen staff etc. I haven't yet had the opportunity of meeting the home or care managers as they are relatively new. The care given to my sister is excellent, she appears happy with all members of staff, they care for her with respect and dignity. The food is also very good.
My negative thoughts surrounding the upstairs areas are that it is in need of refurbishment. The carpets are in need of changing, carpets are dirty and sticky underfoot which, in turn, makes the surrounding area smell unpleasant. Also, the windows need cleaning inside and out which would make the areas look a little brighter too.
Reply from Maree Leadbeater, Marketing Manager at Bowood Court Care HomeThank you for your kind words about our dedicated team and the care your sister receives at Bowood Court. It's wonderful to hear she feels happy, respected, and well looked after. We appreciate your feedback regarding the upstairs areas. Maintaining a clean and comfortable environment is a priority, and we are reviewing refurbishment plans, including carpets and window cleaning, to improve the space for residents and visitors. If you'd like to discuss anything further or meet our management team, we'd be happy to arrange a time. Thank you for your support, and we look forward to welcoming you again soon.
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Review of

Bowood Court Care Home

from Joanne G (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has vascular dementia and Alzheimer's so has challenging and changing care needs. The staff at Bowood Court Care Home, particularly the carers, adapt to his changing needs and always keep in contact with the family to explain how his care plan will change. All of the care team are friendly
and very loving towards the residents, which is heartwarming. I know my father is safe and very well cared for, which is so reassuring to our family.
Reply from Maree Leadbeater, Marketing Manager at Bowood Court Care HomeThank you for taking the time to leave a review for Bowood Court Care Home. We are so pleased to hear that you found our team to be friendly and very loving towards the residents. Thank you.
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Review of

Bowood Court Care Home

from Natasha B (Regular Volunteer) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really friendly staff, always happy to help with any queries I have. Cleaners are always around and are also really friendly and approachable.
Reply from Maree Leadbeater, Marketing Manager at Bowood Court Care HomeThank you for taking the time to leave a review for Bowood Court Care Home. We are so pleased to hear that you found our team to be friendly and approachable.
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Review of

Bowood Court Care Home

from Judith S (Wife of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, we, as a family, are satisfied with the care he receives and if he could say, I'm sure he'd say the same.
Reply from Maree Leadbeater, Marketing Manager at Bowood Court Care HomeThank you for taking the time to leave a review for Bowood Court Care Home. We are so pleased to hear that as a family you are all satisfied with the care you are receiving. Thank you
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Review of

Bowood Court Care Home

from Gwenda S (Wife of Resident) published on 10 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Bowood Court Care Home for two and a half years. Since day one, I have been relieved Bowood was chosen as the "caring" care he gets is second to none. Amazing and wonderful team of staff. All my husband's needs are met at all times. The whole atmosphere at Bowood is one of calm
and empathy. This also extends to me as a relative. A "family" care home most certainly. All rooms are kept clean, also corridors etc. They deserve a gold star!
Reply from Maree Leadbeater, Marketing Manager at Bowood Court Care HomeThank you for taking the time to leave a review for Bowood Court Care Home. We are thrilled to hear that you found our standard of care to be second to none and that your husbands needs are met at all times. Thank you.
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Review of

Bowood Court Care Home

from R S (Daughter of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Negative reviews aren't great but it only feels right to do so considering the approach Bowood took towards care. After a short stay, we decided to relocate our Mom after weeks of trying to solve problems with no success. Ongoing dietary problems were never solved, a toileting routine was not established,
and no incontinence referral was done. Mom became isolated fast even though we visited regularly as a family. Their approach was to blame us as we hadn't followed their communication pathway even though concerns were discussed with carers, senior carers, care manager, chef, and area manager. Mom went from being very and left to soil herself when needing the toilet. An awful smell got into every item of her clothing, we started taking clothes home to wash so at least she had the dignity of wearing fresh, clean clothes. Moving Mom was the best decision we've made both for us and definitely for her.
Reply from Maree Leadbeater, Marketing Manager at Bowood Court Care HomeThank you for sharing your feedback. We are truly sorry to hear about your and your Mother's negative experience at Bowood Court. The wellbeing and dignity of our residents are our top priorities, so it's disheartening to learn that you feel we fell short during your Mom's stay. We deeply regret that the issues you raised were not resolved to your satisfaction. We strive for high standards, and it's concerning that your Mum felt isolated, as we are committed to fostering an inclusive environment for all. We understand this has been a difficult time for your family, and we made several attempts to reach out to discuss your concerns but were unable to connect. Your feedback is incredibly important to us, and we will use it to improve our services and ensure that other families do not face similar challenges. If you would be open to it, we would still very much like the opportunity to speak with you directly to better understand your experience and how you feel we can continue to improve.
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Review of

Bowood Court Care Home

from Martin H (Husband of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very pleased and satisfied with my wife's care which she was at Bowood Court Care Home for two weeks "replacement" care (9th to 23rd July).
She seemed calm and happy and presented with no problems.
Reply from Maree Leadbeater, Marketing Manager at Bowood Court Care HomeThank you for taking the time to leave a review for Bowood Court Care Home. We are so thrilled to hear that you were very pleased and satisfied with your wife's care. Thank you.
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Awards / Recognitions (16)

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