Family-run, the Old Vicarage is a lovely home in Clay Cross, Derbyshire.
Their friendly, well-trained team ensures high standards of residential and dementia care in a comfortable, caring and compassionate environment.
Resident happiness and well-being is at the heart of the home and dedicated Activity Coordinators provide a daily fun, engaging and stimulating social programme designed to encourage residents to lead a fulfilled, happy and enriched life. Dementia care is supported with sensory areas, reminiscence activities and memory boxes. A minibus means residents frequently get out and about on day trips to places of local interest.
Set within almost two acres, beautifully converted and including a modern extension, the Old Vicarage has a range of large, comfortable, mostly en-suite bedrooms and spacious communal lounges. Tasty meals are served in dining rooms overlooking the mature sensory gardens, which also have a shaded patio seating area and an aviary.
Group: Adept Care Homes Ltd
Person in charge: Karen Betts (Home Manager)
Local Authority / Social Services: Derbyshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 60+.
Single Rooms: 40
Shared Rooms: 0
Rooms with ensuite WC: 40
Weekly Charges Guide: Personal Care Single £599 – £694 (These prices are only a guideline, please contact The Old Vicarage to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on The Old Vicarage: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.8 (maximum of 10) for The Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 31 Reviews over all time. This Average Rating is also the rating value for The Old Vicarage in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 22 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.829 for The Old Vicarage is calculated as follows: ( (307 Excellents x 5) + (61 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 369 Ratings = 4.829
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for The Old Vicarage is based on 22 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 22 Reviews ÷ 8 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Old Vicarage has a Review Score of 9.8 (9.829) from 31 Reviews
Review submitted from a Postal Card by Janice B (Daughter of Resident) on Thursday 10 May 2018. Relates to April 2018.
Both my mum and dad have been residents in The Old Vicarage for the last 5 months. My husband and I cannot thank all the staff enough for their genuine loving care and thoughtfulness. They try their very best to keep them as a couple at mealtimes and throughout the day. All our requests have been met. Thank you all so very much.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Susan A (Friend of Resident) on Thursday 12 April 2018. Relates to March 2018.
A very pleasant place to visit, all staff very friendly and helpful, plenty of things for residents to do, overall a lovely place.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by V E (Friend of Resident) on Thursday 12 April 2018. Relates to March 2018.
Carers are good to my friend. Carers help her and get her what she needs. Can't join in with group activities but people come in and do things with her.
How likely would you be to recommend The Old Vicarage? Likely
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Review submitted from a Website Submission by Margaret J (Friend of Resident) on Tuesday 20 March 2018. Relates to February 2018.
On the occasions that I have visited, the residents have appeared very happy and well cared for. It's lovely to see the staff spending time chatting to individuals and helping them with the activities. Every one of the staff who I've come into contact with, during my visits, have been really pleasant, polite and extremely helpful. A lovely place.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Website Submission by Elise H (Friend of Resident) on Monday 29 January 2018. Relates to January 2018.
I sometimes visit my friend at The Old Vicarage and are always made to feel welcome. There always seems to be lots of activities happening within the home and it's nice to see everyone joining in.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Website Submission by Garry F (Son of Resident) on Monday 29 January 2018. Relates to January 2018.
My mum is in The Old Vicarage Care Home and I think the place is very well run, clean and I feel my mum is very well looked after.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Website Submission by Carol S (Friend of Resident) on Thursday 11 January 2018. Relates to January 2018.
The Old Vicarage is a very professional and friendly Home. The staff are all very friendly and hardworking. There is always a pleasant atmosphere and I can't fault the home in any way.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Jeff F (Son of Resident) on Thursday 11 January 2018. Relates to December 2017.
I can feel very secure when I leave the home. My mother is in good hands. I like how instead of being stuck in a room, she is having interaction with staff and residents. There always seems to be enough staff, even though it can be demanding.
Top home!
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Website Submission by Emma F (Granddaughter of Resident) on Tuesday 9 January 2018. Relates to November 2017.
Whenever I visit my Grandma the home always smells nice and is clean and tidy. The staff are always happy and welcoming and its a lovely friendly atmosphere. They have different activities and outings which my Grandma loves. The food always looks nice and there seems to be a varied menu. My Gran's room is lovely and has a nice view.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Website Submission by Adam H (Nephew of Resident) on Tuesday 9 January 2018. Relates to December 2017.
Very nice home and team. My uncle is very settled here and I know he is well looked after when I'm not there. He loves the activities and joins in on a daily basis and he says he's never eaten so well. I cant praise this home enough.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Irene S (Daughter of Resident) on Monday 8 January 2018. Relates to November 2017.
I can't praise The Old Vicarage enough for the care and kindness that everyone has shown our family. The home is very clean and tidy. The food is very nice and I love that my mum has a choice. My mum is very settled and I wouldn't move her anywhere else.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Website Submission by Helen J (Friend of Resident) on Thursday 4 January 2018. Relates to December 2017.
Lovely home and lovely team. As soon as you walk in you feel a homely feel and lovely atmosphere. All the staff work very hard and all residents seem to be very happy. The home is always clean and tidy and nothing is too much trouble for anyone.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by M T (Granddaughter of Resident) on Monday 27 November 2017. Relates to October 2017.
This is a lovely home. Everyone is so friendly and helpful. Nothing is ever too much trouble. My grandson is very happy and wouldn't want to go anywhere else.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by K R (Sister of Resident) on Tuesday 10 October 2017. Relates to September 2017.
Lovely home. My brother is very well looked after. The staff are friendly and work very hard.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by C H (Daughter of Resident) on Tuesday 3 October 2017. Relates to September 2017.
All members of staff were caring, considerate and compassionate. All you could ask for. The most reassuring moment was an over-heard conversation whilst waiting outside mum's bedroom. Two members of staff were assisting a resident out of bed with patience re-assuring and good humour - wonderful.
The only improvements that could be made would be more staff and more funding.
I sincerely hope The Old Vicarage care home get all they need - they thoroughly deserve it.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Website Submission by M H (Cousin of Resident) on Monday 2 October 2017. Relates to October 2017.
The Old Vicarage is a lovely care home and I feel happy knowing my relative is in safe hands. The home is always clean and tidy and staff always seem happy and are fantastic with the residents and visitors.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Stephanie T (Granddaughter of Resident) on Friday 1 September 2017. Relates to July 2017.
Lovely home, staff very kind and caring. My gran feels happy and well loved by everyone.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Kathleen H (Resident) on Thursday 31 August 2017. Relates to August 2017.
I am on a gluten free diet and I am looked after very well.
How likely would you be to recommend The Old Vicarage? Likely
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Review submitted from a Postal Card by S L (Private Carer of Resident) on Thursday 13 July 2017. Relates to June 2017.
Overall very caring staff, deal with individual needs with comfort and a cuddle when needed.
Lots of interaction and plenty of activities on offer, with new ideas to help resident's stimulation.
The bedroom is always clean and tidy. Management and staff are always approachable, friendly and helpful with any concerns.
The food is very good and there is a variety of choice for all residents. The laundry service is very useful and quick.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Steve S (Son of Resident) on Friday 30 June 2017. Relates to June 2017.
Given the financial pressures faced by the care industry and the endless rules and regulations. The management and carers give my mum an excellent standard of care
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Website Submission by M P (Godson of Resident) on Tuesday 27 June 2017. Relates to June 2017.
I visit the home occasionally and during my visits the staff are always friendly and caring towards my relative. The Home always seems to have a lively atmosphere with lots going on. The Home is always clean and tidy and my relatives room is lovely.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Dennis W (Husband of Resident) on Thursday 1 June 2017. Relates to May 2017.
The care at the Old Vicarage is second to none. all the staff are caring and compassionate. I
could not wish for a better home. My wife loves it, and if she likes it then I am more than happy.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by G B (Son-in-law of Resident) on Thursday 16 March 2017. Relates to February 2017.
The staff take excellent care of my mother in law, they always have time for everyone's needs. It is a very bright and cheerful home with lots of entertainment for everyone. Mother in law seems very happy and always saying how good all the staff are to her. We are glad we found The Old Vicarage.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by T B (Daughter of Resident) on Thursday 16 March 2017. Relates to February 2017.
The care home is a lovely homely place. Mum has been there for sometime now and the staff treat her with such dignity and respect. I am always made welcome when I visit as well. The staff work very hard and nothing seems too much for them, they create a very happy environment for the residents. Thank you to all of the staff.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Christine B (Daughter of Resident) on Thursday 16 March 2017. Relates to February 2017.
Once my mums routine was established the care she has received at The Old Vicarage has been excellent. I do not recall my mum ever being as happy as she has been here. Over the last 2 weeks mum has deteriorated. The team have worked hard to keep her comfortable and have always acted in her best interests. My family and I are always made welcome and our opinions are considered. I would not hesitate to recommend The Old Vicarage to others.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by David L (Son of Resident) on Thursday 8 December 2016. Relates to November 2016.
My mother has been a resident for nearly 2 years this Xmas, I find the home very satisfactory for care, professional, staff both the management team down to cleaners. Food is very good and well produced to my mother. Her room is always spotless and comfortable. Overall a home from home. Thank you.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by R T (Nephew of Resident) on Friday 24 June 2016. Relates to May 2016.
The home is clean and a relaxed environment. I am always made to feel welcome. The staff are very helpful and seem to enjoy working there, I am very happy my uncle is here.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Maria H (Daughter-in-law of Resident) on Monday 20 June 2016. Relates to June 2016.
My father in law has been at The Old Vicarage for nearly 2 years. He is very happy there and calls all the people there (including staff) his 'family'. He particularly enjoys meal times and looks forward to every meal, the staff know his likes and dislikes and his breakfast routine. He likes being able to do his own thing and all his wants and needs are catered for. His room is clean and a peaceful place to be and he feels safe and secure knowing that he is not alone, he has reason to get up in the morning and a routine to keep. Today he went to a relatives funeral and when I brought him back to The Old Vicarage he said warmly 'I am back home' which really says it all. Thank you!
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Shirley L (Resident) on Friday 10 June 2016. Relates to May 2016.
In my experience I have always found all the staff to be very caring and attentive to residents. There is a very homely approach and dignity and respect shown to residents. All the staff that I have met have been extremely friendly, helpful and welcoming.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Alison M (Daughter of Resident) on Thursday 2 June 2016. Relates to May 2016.
The care received by my mother-in-law has been excellent. She has complex needs and they have been met to a very high standard. She is very happy and feels safe and secure. The cleanliness and catering are done to a very high standard. It is a very happy place to live.
How likely would you be to recommend The Old Vicarage? Extremely Likely
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Review submitted from a Postal Card by Michael S (Son of Resident) on Thursday 2 June 2016. Relates to May 2016.
Dad feels comfortable and very content in his surroundings at The Old Vicarage. That alone says it all.
How likely would you be to recommend The Old Vicarage? Likely
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February 2018
April 2017
October 2016
July 2016
February 2016
September 2015
Job Title: Falls Risk Manager
Description:
“I meet with our new residents to assess their mobility and potential falls risk. My role is unique as I don’t know of any other care homes that employ a qualified physiotherapist. I’m able to make a genuine difference by really getting to know our resident's individual needs.”
Job Title: Hospitality Manager
Joined: 2017
Description:
“My main focus is to ensure our residents (and their relatives and friends) truly experience the finest of everything we have to offer here at the Old Vicarage. From themed dining to fabulous social events. My aim is to support them to live life as they choose, and to do it with a little bit of luxury!”
Job Title: Falls Risk Manager
Joined: 2008
Description:
“I meet with our new residents to assess their mobility and potential falls risk. My role is unique as I don’t know of any other care homes that employ a qualified physiotherapist. I’m able to make a genuine difference by really getting to know our resident's individual needs.”
Job Title: Home Manager
Joined: 2014
Description:
”Working in care for more than 20 years, I’ve been the manager here at The Old Vicarage for 4 years. With our passionate and dedicated team and a lovely environment, The Old Vicarage is simply a superb place to live or work and my focus is maintaining this for both residents and our team," said Karen
There are currently no Care Home Idol entrants who have performed at The Old Vicarage