
Welcoming caring and jolly staff. The regular entertainment is a lovely tonic for the residents.Evelyn P(Daughter-in-law of Resident/Service User)

Caring staff who take time to interact with residents. Lots of activities for residentsJennifer H(Resident / Service User)

The whole environment is welcoming, happy and safe.S W(Friend of Resident/Service User)

Welcoming caring and jolly staff. The regular entertainment is a lovely tonic for the residents.Evelyn P(Daughter-in-law of Resident/Service User)

Caring staff who take time to interact with residents. Lots of activities for residentsJennifer H(Resident / Service User)

The whole environment is welcoming, happy and safe.S W(Friend of Resident/Service User)

Family-run Moat House Care Home offers award-winning affordable luxury in the beautiful conservation area of Burbage village, Leicestershire.
Residents are cared for by the same friendly faces with a well-trained team who ensure high standards of residential, daycare and dementia care in a comfortable, caring and compassionate environment.
Wellbeing and happiness is at the heart of the home and dedicated activity coordinators provide residents with a daily fun, engaging and...
Care Provided by Moat House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 101 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Respite stays are subject to availability and minimum stay.
The price(s) shown are provided by the care home. Contact Moat House Care Home for full pricing details and T&Cs.
Contact Moat House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Paul Bundyford (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 3
Room Information
- Single Rooms (101)
- Single Rooms with ensuite Wet Room (101)
Moat House Care Home Reviews (136)
Moat House Care Home has a Review Score of 9.7 (9.708) out of 10, based on 23 reviews in the last 2 years.
Over all time Moat House Care Home has 136 reviews.
Excellent care provided, carers and medical staff exceptional. Dropped a star just because there was a feeling once resident deceased, management became quite uninterested in us. Unresponsive to emails. I guess because we were not paying anymore. Which I guess it's a business at the end of the day.
Sadly, we lost my mum in late January 2026; as a result, we had to bring my dad back to live with us. After 8 weeks, we realised we had become carers. We started looking at residential care homes to look after him. My dad was struggling with his loss; he didn't want to go to a home. Having looked at homes, we decided the Moat House was the best for his needs. He is now coping much better. Thanks.
From our initial contact - our enquiries were answered and many that we had not considered were explained. Through the arrival and settling in period all the staff have been excellent - cheerful, helpful and knowledgeable.
Thank you so much for your kind feedback. We're delighted to hear that our team was able to answer your questions and support you right from the initial enquiry through to arrival and settling in. It's wonderful to know that the staff's cheerfulness, helpfulness, and knowledge made a positive...
Came as respite, settled in well and decided to stay.
More than met expectations felt comfortable from day 1. Very friendly staff and residents. Very good food.
Thank you for your lovely review. We're so pleased to hear you felt comfortable from day one and enjoyed the friendly atmosphere and food. We truly appreciate your feedback.
Myself and my sisters viewed this care home initially 6 months ago and found it very comfortable and homely, with many different activities on offer, including hairdressers and chiropodists. When the time came for my aunt to have the need to be cared for, we didn't hesitate to show her what was on offer. Her mind was very accepting of her new accommodation and she has been very happy there for the past 4 weeks.
Thank you so much for your kind words and for taking the time to share your experience. We're delighted that you and your sisters felt welcomed when you first visited, and even more pleased that your aunt has settled in happily over the past few weeks. Creating a homely and supportive environment,...
Moat House has provided the safe and nurturing environment that my aunty needs. She moved in needing a bucketful of TLC and this is what she has received. It can be difficult to balance the emotional and physical support that a new resident needs and Moat House staff have achieved this.
Thank you so much for your kind words. We're delighted to hear that your aunty has found the care, compassion, and support she needed at Moat House. It's a privilege to be part of her journey, and we'll be sure to share your lovely feedback with the whole team.
I have to say I was completely bowled over when entering Moat House. I felt I was in a luxury Hotel, the quality, style and ambience was second to none. It really does have the wow factor. I was greeted by a professional reception/ Team who booked me in for my visit.
I then went through the corridor to find my friends relative and was able to see some of the rooms en route which were spacious, bright and immaculate.
I was able to wander around the kitchen garden, with tables, sitting areas and is clearly tended and loved.
It was an enjoyable and refreshing visit to be in this lovely place.
Hats off to the team who were friendly and professional.
Thank you so much for your kind and thoughtful review. We're absolutely delighted to hear that your experience at Moat House left such a positive impression. Creating a warm, welcoming and high-quality environment for our residents and their visitors is something we take great pride in, and it's...
Every member of staff we've encountered has been nothing short of wonderful-caring, compassionate, and genuinely dedicated to ensuring my father's needs are fully met. They've taken the time to understand him not just as a patient, but as a person. His medical and personal care have been handled with professionalism and real kindness, which has given us such a relief.
What has truly stood out, though, is the way they've supported him socially as well. They've made sure he stays engaged and connected, and that he never feels isolated or left out. That kind of attention to emotional and social wellbeing is something you can't put a price on.
I'm deeply grateful to everyone at Moat House for the respect, dignity shown to my Father
Thank you so much for your heartfelt review. We understand how difficult it can be to make the decision to place a loved one in care, and we're truly honoured that you entrusted us with your father's wellbeing. It means the world to us to hear that our team's compassion, professionalism, and...
The open air spaces with the garden and aviary make Moat House more like a park than a care home.
I would definitely recommend Moat House if you have to make this difficult decision.
Thank you so much for your kind words and thoughtful review. We're truly touched that you felt supported during such an emotional decision, and we're so glad our team could help make the transition a little easier. It means a lot to hear that our garden and aviary brought comfort too - we'll be sure to pass your lovely feedback on to the team!
Well what can I say about Moat House - one word excellent. My husband was treated with the upmost respect at all times. The staff are the best of the best - nothing was too much trouble. The care was second to none. Highly highly recommend.
Thank you for taking the time to leave a review for Moat House Care Home. We are thrilled to hear you found our home to be excellent and that your husband was treated with the upmost respect. Thank you for any recommendations.
We were looking for a care home for our mum who was relocating from North Devon and from the moment that my sister and I walked into the Moat House, we knew this was the place for mum. As we were shown around all the residents we saw were greeted by name with a "hello" and "how are you" and were treated with respect. We were very lucky that mum actually wanted to be in a care home to be looked after, and have company. All the staff are fantastic, positive, caring and encouraging. With so many activities including outings mums days are full and happy. Mum has compared the Moat House with a warners hotel which is where she will be happily spending the rest of her days! Thank you all.
Thank you for taking the time to leave a review for Moat House Care Home. We are thrilled to hear that you found our team to be fantastic, positive, caring and encouraging and our activities program to be full and varied. Thank you.
It took a lot of persuasion to get my elderly and confused friend to go in to Moat House Care Home. She's only in for 2 weeks respite, but said she would like to return. She said it's a friendly place and loves the food.
In December, she complained about the tiredness (lack of) of her room, the stained carpet and the smell of urine (twice). When you complain something is done. There is a noticeable lack of staff compared to 2 years ago.
Most of the staff are very good with my mum but on occasions, she has looked dishevelled, hair not brushed and her fingernails dirty. I wonder then whether she's had a wash, shower, etc. Also, her room on occasion has looked unclean stains on the carpet including urine on one occasion. Also, her commode was soiled on toilet seat. Also mum is paying a lot of money, it should be better.
She has told us that the food is excellent and that the staff are very friendly.
My dad (an amputee) has been a Moat House resident for 18 months now. His needs can be complex and I feel the staff have taken the time to get to know him and deal with his care requirements with care and compassion, he has good banter with them and It really is home from home for him. nicely decorated, a delicious daily menu ( we say 5 stars all-inclusive) and the most fabulous activities team organising daily activities and entertainment. I visit most days and always walk away knowing he is in the best place for him. Lucky to have the moat house on our doorstep.
Thank you for taking the time to leave a review for Moat House Care Home. We are glad to know that you feel the team has taken the time to get to know your dad and provide care with compassion. Thank you.
My dad lived in Moat House for six years and sadly passed away in March last year. He liked his own company and was very happy to stay in his room reading his daily newspaper, listening to his radio and watching TV. The staff at Moat House respected his decision and bought his meals to his room and kept him regularly supplied with cups of coffee! Dad didn't really want to move into a care home, but he was impressed with Moat House and we both felt all his needs were met, he received the best care and more than anything he was treated as an individual.
Thank you for taking the time to leave a review for Moat House Care Home. We are so pleased to hear that he was impressed with Moat House and you all felt all his needs were met, receiving the best care and being treated as an individual. Thank you.
Facilities are excellent and the staff can never do enough to help my dad. Very very happy with the care and service. He has now been in Moat House for around 3 months and is very settled there. There is very much a small community at the home and the staff are always friendly and willing.
Thank you for taking the time to leave a review for Moat House Care Home. We are so pleased to hear you found our facilities to be excellent and you are very happy with the care and service. Thank you.
Management was very accommodating during the period that my husband was there for respite following a stay in hospital allowing me to increase the length of time he was there without fuss. The staff are all friendly and treat the residents with dignity even at difficult times. My husband has Parkinsons which can be a roller coaster illness but staff were always patient even when he had an off day. Management always available which was a plus.
Thank you for taking the time to leave a review for Moat House Care Home. We are so pleased to hear that you found our team to be friendly, accommodating and to be treating our residents with dignity at all times. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 05 August 2026To discuss your requirements please do get in touch.
News (20) & Events (0)
- 10 Jun 2026
Residents and team members at Moat House Care Home in Burbage recently enjoyed a truly heartwarming and memorable experience when Home Manager Paul and his wife Steph brought in a...
- 22 Apr 2026
There were smiles all around at Moat House Care Home in Burbage as resident Pauline Winter (86) had her heartfelt Make A Wish brought to life with a magical visit...
- 30 Mar 2026
There were celebrations all around for Moat House Care Home resident June Cole, who proudly took home the Pat Armstrong Allotment Award at a special awards evening held at the...
There are no upcoming events for Moat House Care Home.
Awards / Recognitions (25)
- 31 Jan 2024Recipient: Moat House Care Home
- 30 Jun 2023Recipient: Moat House Care Home
- 28 Feb 2023Recipient: Moat House Care Home
Accreditations
There are no accreditations posted yet for Moat House Care Home.
Meet the Team (1)

"I am a dedicated home manager who is passionate about providing a superb place to live or work for everyone at Moat House. With my team, I share a focus on achieving excellence and delivering high-quality care while supporting our residents."
Frequently Asked Questions about Moat House Care Home
What types of Care is Moat House Care Home registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Moat House Care Home have?
There are 101 Single Rooms.
What are the Facilities & Services at Moat House Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Moat House Care Home to the centre of Hinckley?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moat House Care Home to verify any information. View our terms and conditions. Moat House Care Home has an Enhanced Service -more info.