Care Home Owned by Mauricare Homes in West Midlands

surroundings of his own home this in no way detracts from the standard of care he received here.

as possible and looked after by caring helpers. That is certainly the care at Ashfield. The staff are amazingly good, the room and facilities are excellent and there is so much organised for the residents. We were so very fortunate to have settled on Ashfield, it is really an outstanding care home. Thanks and congratulations to all staff.

visit. I am so glad we moved her here

Dad's 65th wedding anniversary while mum was there and the management team arranged an afternoon tea for us where we could sit in a private room as a family and celebrate. This meant the world to us. I would recommend Ashfield House to anyone.

staffed by people who really care, making it a place my mum could call home.

This care home I would say is more for people who are less physically able, but they do have a nice garden area for some fresh air. Also, the care home is in a really nice and quiet location.
It's not like living in a 5-star hotel, but with the resources they seem to have available, I think they do a very decent job. The different levels of staff and management are also very approachable, allowing you to discuss any requests or issues. They also don't hold you to specific visiting hours making it feel more like you can pop in and out at your convenience and makes it feel more like it's their home.

with a very difficult situation.

which she can take part in if she wishes. There are visits from children of various ages which I know mum enjoys. Pets are allowed to visit. Mum can choose to have lunch with other residents or in her room.
When arriving at Ashfield, we are always greeted by friendly faces and often offered a drink. I've always witnessed the care staff treating all residents in a friendly, caring and dignified manner. The rooms are not very big but they are adequate, with an ensuite toilet. Cleanliness could be improved a little, but on the whole is ok. A doctor visits regularly.
I am so pleased that we chose Ashfield House as it is a 'home from home' and Mum is happy there!

(when in a good mood). We appreciate it's not always that easy.

a video call for me. She had so much time and patience with him, to enable me to wish him Happy Birthday.
The staff had a card signed from all residents and staff which in his words was “awesome” and he had never had a card with so many wishes before.
Once one of the staff used her own phone for us to communicate when the company’s device wasn’t working. They always go the extra mile to help us when they can.
All the staff are so helpful when we call, giving us information as to what he needs, and how he is. When we are able to visit they always pop in say hello and have a chat to him.
It is very reassuring he is so well cared for.

she looks much healthier now than when she first came in. So all's well.

The food is always fresh and the staff are polite friendly and willing t help.

comfortable there and had a good relationship with the carers. The home has good facilities, a nice open lounge, a dining area and garden for residents to sit in and is in a great location, easy to get to and visit. Thank you Ashfield House for taking care of our mother during her stay, would definitely recommend this care home.