Care Homes Owned by Mauricare Homes in West Midlands

No bad experience at all.

My husband has been in Ashfield House for a number of years and our family have only gratitude for the way he has been looked after. He has had amazing care through good moments and bad. The home, staff, food etc are all top quality. We can only say thankyou for looking after him so well.

Mum has been at Ashfield House for 2 years now and has been well looked after. The staff here treat the residents with respect and dignity at all times. We are always made to feel welcome as visitors. There are lots of activities during each week to aid with physical and mental health of the residents and facilities available for families to get together with residents for special occasions.

Excellent care, lots of lovely activities for residents and families, staff are always very friendly, supportive and helpful. It is clear the staff care deeply about the people they are working with and want to provide memorable experiences for them.

Very pleased with the care my mum has received, especially during a time when she was very unwell. Care staff are very good, especially Tariq, Usma and Bryn. Very considerate to family members too, and keeping us updated with any health concerns. Mum is looking forward to the good weather and going in to the garden in the summer.

This was the first home offered for my dad and initially we wanted somewhere closer to home, but the service has received over the few years the little extra miles has been so worth it.

Very happy with care received and support.

Ashfield House is a very good place for my mum. She is able to socialise and take part (in her own way). Her safety and comfort is being catered for by experienced and capable staff.

Mum's home is clean and tidy. Staff are very competent, kind, caring and friendly. Very supportive of residents family. Keeping family informed of changes to their residents, i.e. change in medication, doctor visiting, well being. The home feels like a home from home place to be. Management, care staff, cooks, cleaners, handy man, all work together as a team, so very well that it makes the home such a happy environment to live and be in.

A very good resource and currently it's meeting my sisters emotional and physical needs. The staff (observations) suggest they are considerate and care about my sisters wellbeing.

Overall happy for my friend.

All our family feel very lucky that my mother got into this home, it's a breath of fresh air compared to other care/nursing homes.

My friend is happy at Ashfield House. She sees it as her home, and the staff are like family.

My aunt is very happy and settled.

Although he was keen to return to the familiar surroundings of his own home this in no way detracts from the standard of care he received here.

She has settled into Ashfield well and while she is sometimes emotionally stressed, this is now her permanent home, so it's very important to the family that she is as happy as possible and looked after by caring helpers. That is certainly the care at Ashfield. The staff are amazingly good, the room and facilities are excellent and there is so much organised for the residents. We were so very fortunate to have settled on Ashfield, it is really an outstanding care home. Thanks and congratulations to all staff.

Everyone continues to be friendly whenever we visit. I am so glad we moved her here

Staff made an effort to find out about Mum and us as a family. It was mum and Dad's 65th wedding anniversary while mum was there and the management team arranged an afternoon tea for us where we could sit in a private room as a family and celebrate. This meant the world to us. I would recommend Ashfield House to anyone.

My mother passed away on the 2nd of January 2025. I was overwhelmed with the genuine compassion and empathy shown by all of the staff that were present at the time. This was a true reflection of the love and affection towards my mum during the whole of her stay, the key being in the name. Ashfield House, staffed by people who really care, making it a place my mum could call home.

It's not like living in a 5-star hotel, but with the resources they seem to have available, I think they do a very decent job. The different levels of staff and management are also very approachable, allowing you to discuss any requests or issues. They also don't hold you to specific visiting hours making it feel more like you can pop in and out at your convenience and makes it feel more like it's their home.