Care Homes Owned by Mauricare Homes in Nottinghamshire

Am being well looked after since I moved in at Old Vicarage, staff are excellent.

Making the decision for mum to go into a care home was the hardest decision I have had to make but it has transformed her life for the better. There is no way I, and my family, could have given her the support and care she receives now.

On my arrival I was greeted and a wheelchair was provided. My stay was for 2 weeks and I have nothing but praise for all the staff that attended to my every need with a lovely smile and always a word to me which makes me feel part of a family. Nothing was ever too much trouble. The food has been nice always 2 choices and chips & egg if nothing appeals to your taste buds. The home is cleaned and kept spotless. The management have been there if I needed to ask any questions. I came in here because my husband was in for 10 months and the girls were amazing and things haven't changed. Thank you everyone.

What I appreciate and value most about this care home is the staff. From management and across the whole team, they see to genuinely care for the welfare and wellbeing of the residents, and for each other. This makes for a good atmosphere in which to reside, work and visit. Seniors and management are approachable and responsive to any queries. I always feel comfortable leaving my mother there, knowing she is safe, happy and valued. I visit very regularly and this assessment is consistently the case. These are things that money can't buy, but make all the difference. People matter here.

I find the carehome staff very accommodating polite and helpful as for the carehome it has all the things I need and is warm and comfortable the only thing that in my opinion could be improved is the WiFi as the signal is not strong enough to connect to TV streaming services otherwise everything is more than adequate and is of a good standard

My dad is well looked after by the home. Staff are all good. Management is good.

All of the staff are caring and considerate. My wife seems to be getting on well. It has been difficult for me as I looked after my wife at home for seven years. The staff have been very supportive of this transition into the care home. My wife has hearing aids and the night staff have been most helpful at putting them on charge.

It was very good in every way, everything to do my mother was satisfactory and they look after her very well.

From the first contact with this home, I was greatly impressed by the professional service given by the management and staff. Curtious concern for the welfare of a new resident. Excellent cleanliness over all the home. Very fresh and pleasant aroma. Food was delicious. Polite staff at all times with visitors. I would recommend this home as I believe it has the care of the residents at all times. Any questions put forth were answered truthfully, and help was given to liaisons with social services. An excellent home.

I think more stimulation is needed for the residents and more outside time. I appreciate that this may be difficult to achieve without more staff.

Staff always friendly. Home clean. Always let me know if they have any concerns about my father.

A difficult couple of years due to Covid and change of ownership. Improvements made and continue to be made. Activities getting back to best. Well run, good management and staff. Professional, friendly and efficient.

I have found that the staff at the Old Vicarage Care Home are very caring towards my wife and myself. I feel that she is being well looked after. I cannot comment on activities as I have not been at the home when or if they take place.

My mother of 93-years has been a resident for the past year. The care she receives is outstanding. All the carers are kind and very hardworking. The home is always very clean. I am always made to feel welcome, and whatever I ask, they aim to do. I would recommend to anyone. Keep up the good work.

My mother has been a resident of Old Vicarage for the last 5-years. She suffers from dementia, but at nearly 95, she is doing very well. For the most part, she has been very happy. She has contracted Cvoid twice, and the home has acted professionally and responsibly, taking good care of Mum. Over the last year, activities have improved greatly. I have formed good relationships with all staff, and one lady, in particular.

He called the home "his home" from the day he moved in and all I can say is "it was". All the above not only applied to my stepfather but to myself also - absolutely brilliant!

Mum has been in this care home for the past two years, on the whole, we are quite satisfied with her care. Her main complaints are she would like a bath a bit more regularly and more variation in the food particularly at tea time. She has had issues with a couple of members of staff bullying, but not physically. This seems to have been resolved now and we were pleased that we were able to celebrate her 100th birthday despite Covid rules.

Just want the Old Vicarage Care Home to know that I don’t want to come and see the place post-Covid, yes I got a call from the receptionist saying she didn’t want to upset me by talking to me and my daughter. Is that a normal way of treating families who have lost their loved ones? Also, you say my dad was apparently looked after, when I went into A&E, bless him he still had the clothes on from when he went into dri , he hadn’t been shaved, my dad was such a proud smart man, we sent clothes, letters and a brand new tv. I got back and the tv is still in its box. Someone else’s clothes and our personal letters to dad are unopened, all his sweets still unopened. I was heartbroken.

The care shown to us as a family and my mother-in-law was second to none. Nothing was too much trouble, for anyone of your staff. Her end of life care shown by your staff went far beyond anything anyone could wish for. You have a good team of very caring staff and should be proud of all of them, and I thank you all very much.

The accommodation was clean and comfortable. Staff were always caring and considerate and respectful to me and other residents. My only disappointment was not going out whilst there but I understand why this is not always possible. My wife's comments that on my return home, several personal items were missing (including my hearing aid) and has never been found, even though I was well looked after during my stay.