Care Home Owned by Allen Heath in Nottinghamshire

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  • Care Home Owned by Allen Heath in Nottinghamshire

Only the locations & reviews in Nottinghamshire for Allen Heath are showing below.

View the details of all 2 locations (with 10 reviews) owned by Allen Heath

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Allen Heath Locations in Nottinghamshire (1)

1 Care Home owned by Allen Heath in Nottinghamshire
Copper Beeches

138 High Street, Collingham, Newark-on-Trent NG23 7NH 

3 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Physical Disability
  • 20 Rooms

Allen Heath Reviews in Nottinghamshire (3)

Reviews posted for members of Allen Heath

Overall Experience
  • 0
  • 2
  • 1
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 0
  • 3
Reviewer Connection to Allen Heath
  • 2
  • 1
Review of

Copper Beeches

from Sheila W (Resident) assisted by family/friend published on 12 January 2023
Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have been a resident of Copper Beeches since May 2022. Overall, I am very satisfied with my care. I have Parkinson's; therefore, my mobility is limited, and the staff understand my condition and the importance of medication timing. The only thing I am not totally happy with is the variety of times
the staff get me up in the mornings, any time between 8 and 10? Generally, the staff are very good.
Reply from Allen Heath, Managing Director at Copper Beeches
It is regretful that you should feel that way regarding the time you get out of bed, however, you are asked every day about the time you get up, and you get up when you wish. We are not regime or task…read more
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Copper Beeches

from Carol C (Daughter of Resident) published on 5 January 2023
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The turnover of staff is worrying. Hopefully, new management might help. As a daughter of a wonderful 100-year-old lady, I have concerns that the central heating is not working. My other concern is no communication. I need to be informed when there are any problems with mum, not after an event.
Reply from Allen Heath, Managing Director at Copper Beeches
At the time of writing this review, the heating had been working for 2 days, and you had visited during that time. The heating system had a complete failure however we were able to maintain a…read more
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  • Care / Support
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  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Copper Beeches

from L W (Daughter of Resident) published on 12 December 2022
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been a resident now for six months. The care she receives is consistently good. She has a lovely room, and when receiving personal care, she is treated with dignity and kindness. The staff work well as a team and communicate with the family. Mum enjoys all the food, stating it is tasty and varied.
The home offers activities which help Mum's dexterity. Overall, a well-run home with excellent care.
Reply from Lin Amos, Manager at Copper Beeches
Thank you for taking the time to complete the review card. Your mum is a part of the Copper Beeches family. Thank you again for your support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
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Awards / Recognitions (0)

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