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8.2 Group Review Score (the average from all locations with a review score)
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Edward Dale Locations (2)

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2 Care Homes and Extra Care Housing owned by Edward Dale
Park House Care Home and Mews

Congleton Road, Sandbach CW11 4SP 

8.2 9 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Physical Disability
  • 29 Rooms
Park House Mews

Congleton Road, Sandbach CW11 4SP 

Edward Dale Reviews (9)

8.2

Edward Dale has a Group Review Score of 8.2 (8.172) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Edward Dale must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Edward Dale
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Review of

Park House Care Home and Mews

from Helen W (Daughter of Resident) published on 7 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always polite and friendly, and there is a continuous staffing level. Meals are home-cooked and carried. Rooms are spacious, with the ability to access an external courtyard.
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Review of

Park House Care Home and Mews

from Chris R (Daughter of Resident) published on 18 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would never have believed that my dad would settle and be as content in a care home in the way that he has at Park House Care Home and Mews.
The staff are so friendly and nothing is too much trouble.
I am so grateful for the peace of mind I have now knowing Dad is safe and content.
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Review of

Park House Care Home and Mews

from HILARY P (Daughter of Resident) published on 13 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum was cared for at Park House from October 2019 until July 2022. I cannot speak highly enough about the care and kindness she received throughout this time. She was a very private lady and the carers appreciated and understood that and adapted her care accordingly. They managed the pandemic very
well and the outdoor visits in the beautiful courtyard were very welcome after the lockdown.
I would recommend Park House to anyone considering residential care for themselves or relatives as they treat every resident very much as an individual. There is a very low turnover of staff which allows the residents to become very comfortable and familiar with them all.
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Review of

Park House Care Home and Mews

from Mike H (Son of Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at Park House from August 2019 through the pandemic until February this year. The home is welcoming and attractive with spotlessly clean, spacious rooms. The staff are friendly, caring and professional and their turnover seems very low. There seems to be a good balance between care and
privacy. Communication with relatives was good, timely and appropriate. Like most people, Mum didn't want to go into a home but she settled in quickly and was very happy there. She said that she never had a bad meal and that there was never anything to complain about. The ratings reflect Mum's opinions as well as my own.
Reply from Charlotte Ellison, Owner at Park House Care Home and Mews

Thank you very much for all your positive comments. We do appreciate any feedback.

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Review of

Park House Care Home and Mews

from Paul W (Son of Resident) published on 23 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was cared for at Park House for the last 2 years of his life. I can only say that the staff at Park House are truly wonderful, compassionate, understanding and unbelievably kind. I witnessed every resident being cared for individually, the staff were remarkable in caring for Dad's needs. Thank
you to everyone at Park House, you will never be forgotten by my family. We will never be able to repay your care and kindness.
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Review of

Park House Care Home and Mews

from Pam T (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As an emergency respite/permanent admission, mum was shown into a very pleasant room and my sister and I on first impression were very pleased following a huge urgent wrench from mum's home of 63 years! The staff are friendly, caring respect patient/resident dignity. When I can, I love to visit during
the weekly sing-song sessions and visit approx 4 times/week. The staff welcome me as a friend and I can make us refreshments at times of my visit. Mum has adapted and amazingly well!
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Review of

Park House Care Home and Mews

from Penny M (Brother of Resident) published on 3 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister required a safe, warm pleasant environment with caring, considerate compassionate staff and support her every need. She certainly got this at Park House Care Home and Mews. It was a clean and homely place with lovely 'home cooked' food - My sister said that it was 'home from home'. She sees
the same carers day in day out so this has provided exceptional continuity of care.
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Review of

Park House Care Home and Mews

from J D (Daughter of Resident) published on 26 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 92-year-old mother has limited mobility following a stroke 2yrs ago and has vascular dementia. After a series of falls, we started looking at nearby Northwich care homes. Some of them I wouldn't put my worst enemy in and not all will cater for dementia. I was looking for several important things:
1)
No smell! Park House is bright, clean sunny and airy.
2) Adequate staff on duty. There are always several staff on duty all the times I have been there. Nobody has to wait to be taken to the toilet or left in wet clothes. My mother is checked hourly in the night.
3) Friendly familiar staff. At Park House many staff have been there many years and some have daughters come to work there. It's a family run home. Staff will acknowledge her or stroke her hand as she has difficulty communicating.
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Review of

Park House Care Home and Mews

from A F (Daughter of Resident) published on 25 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home has a lovely atmosphere where the staff are always welcoming. The senior staff are helpful especially with any resident concerns and care enquiries. Care is dignified and centred around the resident's needs. This is regularly renewed and updated with consultations to the family and resident
as necessary.
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Awards / Recognitions (0)

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Frequently Asked Questions about Edward Dale

How many Care Homes does Edward Dale own?

Edward Dale own 1 Care Home.

Which Edward Dale Care Homes have the highest review score?

Park House Care Home and Mews has the highest review score.

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