Park House Care Home and Mews

Staff are always polite and friendly, and there is a continuous staffing level. Meals are home-cooked and carried. Rooms are spacious, with the ability to access an external courtyard.

I am so grateful for the peace of mind I have now knowing Dad is safe and content.

I would recommend Park House to anyone considering residential care for themselves or relatives as they treat every resident very much as an individual. There is a very low turnover of staff which allows the residents to become very comfortable and familiar with them all.

My mother lived at Park House from August 2019 through the pandemic until February this year. The home is welcoming and attractive with spotlessly clean, spacious rooms. The staff are friendly, caring and professional and their turnover seems very low. There seems to be a good balance between care and privacy. Communication with relatives was good, timely and appropriate. Like most people, Mum didn't want to go into a home but she settled in quickly and was very happy there. She said that she never had a bad meal and that there was never anything to complain about. The ratings reflect Mum's opinions as well as my own.

My father was cared for at Park House for the last 2 years of his life. I can only say that the staff at Park House are truly wonderful, compassionate, understanding and unbelievably kind. I witnessed every resident being cared for individually, the staff were remarkable in caring for Dad's needs. Thank you to everyone at Park House, you will never be forgotten by my family. We will never be able to repay your care and kindness.

As an emergency respite/permanent admission, mum was shown into a very pleasant room and my sister and I on first impression were very pleased following a huge urgent wrench from mum's home of 63 years! The staff are friendly, caring respect patient/resident dignity. When I can, I love to visit during the weekly sing-song sessions and visit approx 4 times/week. The staff welcome me as a friend and I can make us refreshments at times of my visit. Mum has adapted and amazingly well!

My sister required a safe, warm pleasant environment with caring, considerate compassionate staff and support her every need. She certainly got this at Park House Care Home and Mews. It was a clean and homely place with lovely 'home cooked' food - My sister said that it was 'home from home'. She sees the same carers day in day out so this has provided exceptional continuity of care.

3) Friendly familiar staff. At Park House many staff have been there many years and some have daughters come to work there. It's a family run home. Staff will acknowledge her or stroke her hand as she has difficulty communicating.

The home has a lovely atmosphere where the staff are always welcoming. The senior staff are helpful especially with any resident concerns and care enquiries. Care is dignified and centred around the resident's needs. This is regularly renewed and updated with consultations to the family and resident as necessary.