Regency Healthcare in Merseyside | 1 Care Home

Review of
Afton Lodge
from John R (Nephew of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

Good contact with management always informed of any issues, good food cooked daily.

Reply from Fayyaz Chauhdry, Director at Afton LodgeThank you for dedicating your time to share your positive feedback regarding your experience with NOK. We are pleased to learn that you have found our management team to be communicative and that you appreciate our daily meals.
Your insights affirm our commitment to maintaining open lines of communication and delivering high-quality service. We value your perspective and are dedicated to continually enhancing our offerings.
Should you have any additional suggestions or require further assistance, please feel free to reach out.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from Steven M (Son of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

The staff are very friendly and always willing to talk about my mum whenever I ask how she has been doing. The Lodge is always very clean and obviously I can only say about my mum's room, but it is always clean. Mum always had a choice of food at meal times, which I think is very good. I couldn't wish

Mum to be in a better place.

Reply from Fayyaz Chauhdry, Director at Afton LodgeThank you very much for your gracious review. We are pleased to learn that you find our staff cordial and supportive. It is of great significance to us that you feel at ease discussing your mother and her well-being. We take pride in maintaining a hygienic and welcoming environment for all residents, and we are glad that your mother's room meets your expectations. Additionally, it is gratifying to hear that she appreciates the diverse selection of food provided at mealtimes. We hold the view that meal choices are a vital aspect of comfort and happiness. Your kind remarks confirm that we are heading in the right direction, and we are exceedingly pleased that your mother is under our care. Thank you once again for dedicating your time to sharing your positive experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from G A (Niece of Resident) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

My auntie has resided at Afton Lodge for 1 year. She is treated with dignity and respect and received excellent care by the staff.
The management and senior staff strive to educate the staff and lead by example.

Reply from Fayyaz Chauhdry, Director at Afton LodgeThank you for taking the time to share your positive experience at Afton Lodge! We are delighted to hear that your aunt received dignified and respectful care. Its great to know that the efforts of our management and senior staff to educate and lead by example have made a meaningful impact. We truly appreciate your kind words and support!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from M L (Friend of Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

Very homely feel to home when visiting, auntie is always smiling. Pleasant staff. Hydration station is a great idea and always stocked up.

Reply from Fayyaz Chauhdry, Director at Afton LodgeWe sincerely appreciate your time and effort in sharing your positive experience with us. It is gratifying to learn that our home exudes a homely atmosphere and that our staff, particularly Auntie, left a lasting impression through their warm smiles.
Our commitment to fostering a supportive and caring environment is unwavering, and we are pleased to hear that our hydration station has been well-received.
Your kind remarks not only inspire our team but also serve to reassure families seeking a nurturing community for their loved ones. Should you have any additional feedback or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from G G (Son of Resident) published on 15 October 2025 Submitted via Postal Card • Report

Overall Experience

Putting a loved one into a care home is hard and daunting. Afton Lodge Care Home has made that decision easier, and mum is thriving in the home. Care is brilliant and done with compassion and warmth by the team. I could not have wished for anything better, and the team exceeded expectations. Thank you!

Reply from Fayyaz Chauhdry, Director at Afton LodgeThank you for your thoughtful review. We recognise that the decision to place a loved one in a care home can be a challenging and emotional process. We are delighted to learn that Afton Lodge Care Home has made this transition easier for you and your mother. It is heartening to hear that she is thriving and receiving exceptional care from our dedicated team, who strive to provide compassionate and warm support to all residents. Your positive feedback serves as a testament to our commitment to delivering high-quality care. We sincerely appreciate your confidence in us and look forward to continuing to provide the best possible service. Thank you again for sharing your experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from Anthony W (Son of Resident) published on 3 October 2025 Submitted via Postal Card • Report

Overall Experience

My mum seems really happy and settled at Afton Lodge Rest Home. I am happy with the level of care my mum receives, the staff are very caring and friendly, and I'm happy that my mum is being really looked after by everyone at Afton Lodge Rest Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from J W (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report

Overall Experience

Dad had been a resident at Afton Lodge since 2013. He was always very well cared for, clean and well shaven in his presentation and had a good rapport with staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from Julie S (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card • Report

Overall Experience

My father has been on the pathway, and the care and attention he has received from the managers and staff at Afton Lodge has been outstanding. He has been a resident since 2014 and has spent many happy years here. It was his home, and he had been so well looked after and cared for during his time there.

Thank you to all the team, this is such a lovely place to live.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from Neil H (Son of Resident) published on 20 March 2025 Submitted via Postal Card • Report

Overall Experience

I cannot speak more highly of Afton Lodge my mother was only there for 3 months. The care she received was excellent. All the staff so caring. they made her so comfortable at the end of her life.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from Barry W (Nephew of Resident) published on 4 November 2024 Submitted via Postal Card • Report

Overall Experience

I have been visiting Afton Lodge for the past several months and I find it a very comfortable establishment. The staff are very helpful and friendly. I can't comment on buildings and facilities really because I am not on site for long periods. My aunt who resides there is happy, she always comments

on how much she thinks of the staff and she always says the food is lovely. I would find it hard to criticise Afton Lodge and being a care worker myself I would recommend it to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from J P (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card • Report

Overall Experience

My dad recently moved here. He has settled in fine. The staff have really helped with Dad settling into Afton Lodge. The staff are always available to speak to if we have any problems or need any help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from B M (Sister-in-law of Resident) published on 11 October 2024 Submitted via Postal Card • Report

Overall Experience

A caring and cheerful atmosphere. Very clean and comfortable for residents. Clothing always matching and clean. The staff are always helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from J H (Brother-in-law of Resident) published on 15 February 2023 Submitted via Postal Card • Report

Overall Experience

Cannot fault the care but the interior needs updating.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from F K (Friend of Resident) published on 14 December 2022 Submitted via Postal Card • Report

Overall Experience

We visit a friend, the staff are very friendly. We know he is difficult but the staff do a great job. The building could do with refurbishing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from J M (Wife of Resident) published on 13 September 2022 Submitted via Postal Card • Report

Overall Experience

Experience as a visitor. Comparison with website exterior: garden etc disappointing. However, this is made up for by the caring and attentiveness of care and support staff. Cleanliness and tidiness and anti-covid measures are excellent. My husband has very much enjoyed his short stay here. Congrats

to all concerned.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from Dermott M (Respite Resident) published on 13 September 2022 Submitted via Postal Card • Report

Overall Experience

Where practical and safe independence respected (stroke and Parkinson's). Good liaison with family. Supervision not invasive but friendly and helpful and necessary. Staff cheerful, always there when needed. Excellent teamwork settled me in from point of arrival to departure. A vast improvement from

hospital stay. Overall a pleasant and happy experience - would look forward to a repeat visit. Problems dealt with promptly and efficiently.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from Peter M (Resident) published on 1 September 2022 Submitted via Postal Card • Report

Overall Experience

Afton Lodge is an excellent care home where nothing is too much trouble for any of the staff. A true family atmosphere.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from M M (Cousin of Resident) published on 14 June 2022 Submitted via Postal Card • Report

Overall Experience

My cousin has been a resident since March 2022. He settled in quickly and appears to be 'at home'. He is treated with care and respect. His room is always clean and tidy. The staff are attentive to his needs and keep us informed of any changes in his condition.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from R B (Son of Resident) published on 4 April 2022 Submitted via Postal Card • Report

Overall Experience

The team are nice, helpful, and accomodating and made the stressful move of my mum into care so easy. A big thanks to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Afton Lodge
from L R (Niece of Resident) published on 12 April 2021 Submitted via Postal Card • Report

Overall Experience

Staff could not be more helpful and caring towards my uncle's time at Afton Lodge. They treated him like he was a part of a family. He was very fond of the nurses at his home. Thank you so much!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Home Owned by Regency Healthcare in Merseyside

Regency Healthcare Locations in Merseyside (1)

Regency Healthcare Reviews in Merseyside (52)

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Afton Lodge

Awards / Recognitions (0)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers