Search...

Care Homes Owned by Regency Healthcare in Merseyside

Regency Healthcare logo
Group
Review
Score

Only the locations & reviews in Merseyside for Regency Healthcare are being shown.

Regency Healthcare Locations in Merseyside (1)

Loading...

1 Care Home owned by Regency Healthcare in Merseyside

List
Afton Lodge
9/15 St Catherine's Road, Bootle L20 7AL
"My mum went into respite for 2 weeks, and settled in very well. She hadn't slept in a bed for over 12 years, which caused issues with her..."Read all 54 reviews

from £825 / week27 Rooms

Location Type: Care Home

Afton Lodge is registered to accept 27 Service Users for Personal/Residential Care. Accommodation comprises: 17 single rooms and 5 double rooms, for couples or those wishing to share. The layout is... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Learning Disability Care

Regency Healthcare Reviews in Merseyside (54)

8.8

Regency Healthcare has a Group Review Score of 8.8 (8.794) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Regency Healthcare must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Regency Healthcare
Loading...
Showing 54 reviews matching selected criteria
Review of Afton Lodge from Caroline I (Daughter of Resident) published on 17 March 2026 Submitted via Postal Card
Overall Experience

My mum went into respite for 2 weeks, and settled in very well. She hadn't slept in a bed for over 12 years, which caused issues with her legs, but within the short space of time, she was back to sleeping in a bed most nights, which also improved her legs. The staff were very patient and encouraging with my mum getting showers, which I struggled with in the past. There was always a good variety of activities on throughout the week, which my mum always enjoyed taking part in. My mum is now there permanently, and she absolutely loves it.

Reply from Fayyaz Chauhdry, Director at Afton Lodge
Thank you for taking the time to share your positive experience with us. We are delighted to hear that your mother has adapted so well to her stay, and it is particularly encouraging to know that she has made significant improvements in her sleeping habits and overall well-being.

We appreciate...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from J K (Daughter of Resident) published on 23 December 2025 Submitted via Website
Overall Experience
My Dad has been a resident in Afton Lodge for a few months now and I couldn't ask for a better care home for him he has settled in really well and this is down to all the staff they all do an amazing job they also treat him with dignity and respect.
They always keep me updated about my dad .
The staff always make you very welcome when you go to vist .

I would highly recommend Afton Lodge

Reply from Fayyaz Chauhdry, Director at Afton Lodge

Thank you very much for taking the time to share your positive feedback about Afton Lodge. We are delighted to learn that your father has adjusted so well since becoming a resident. We strive to provide a supportive and respectful environment for all our residents, and it is gratifying to hear that...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from John R (Nephew of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience

Good contact with management always informed of any issues, good food cooked daily.

Reply from Fayyaz Chauhdry, Director at Afton Lodge
Thank you for dedicating your time to share your positive feedback regarding your experience with NOK. We are pleased to learn that you have found our management team to be communicative and that you appreciate our daily meals.

Your insights affirm our commitment to maintaining open lines of...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from Steven M (Son of Resident) published on 9 December 2025 Submitted via Postal Card
Overall Experience

The staff are very friendly and always willing to talk about my mum whenever I ask how she has been doing. The Lodge is always very clean and obviously I can only say about my mum's room, but it is always clean. Mum always had a choice of food at meal times, which I think is very good. I couldn't wish Mum to be in a better place.

Reply from Fayyaz Chauhdry, Director at Afton Lodge

Thank you very much for your gracious review. We are pleased to learn that you find our staff cordial and supportive. It is of great significance to us that you feel at ease discussing your mother and her well-being. We take pride in maintaining a hygienic and welcoming environment for all...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from G A (Niece of Resident) published on 9 December 2025 Submitted via Postal Card
Overall Experience
My auntie has resided at Afton Lodge for 1 year. She is treated with dignity and respect and received excellent care by the staff.

The management and senior staff strive to educate the staff and lead by example.

Reply from Fayyaz Chauhdry, Director at Afton Lodge

Thank you for taking the time to share your positive experience at Afton Lodge! We are delighted to hear that your aunt received dignified and respectful care. Its great to know that the efforts of our management and senior staff to educate and lead by example have made a meaningful impact. We truly appreciate your kind words and support!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from M L (Friend of Resident) published on 2 December 2025 Submitted via Postal Card
Overall Experience

Very homely feel to home when visiting, auntie is always smiling. Pleasant staff. Hydration station is a great idea and always stocked up.

Reply from Fayyaz Chauhdry, Director at Afton Lodge
We sincerely appreciate your time and effort in sharing your positive experience with us. It is gratifying to learn that our home exudes a homely atmosphere and that our staff, particularly Auntie, left a lasting impression through their warm smiles.

Our commitment to fostering a supportive and...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from G G (Son of Resident) published on 15 October 2025 Submitted via Postal Card
Overall Experience

Putting a loved one into a care home is hard and daunting. Afton Lodge Care Home has made that decision easier, and mum is thriving in the home. Care is brilliant and done with compassion and warmth by the team. I could not have wished for anything better, and the team exceeded expectations. Thank you!

Reply from Fayyaz Chauhdry, Director at Afton Lodge

Thank you for your thoughtful review. We recognise that the decision to place a loved one in a care home can be a challenging and emotional process. We are delighted to learn that Afton Lodge Care Home has made this transition easier for you and your mother. It is heartening to hear that she is...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from Anthony W (Son of Resident) published on 3 October 2025 Submitted via Postal Card
Overall Experience

My mum seems really happy and settled at Afton Lodge Rest Home. I am happy with the level of care my mum receives, the staff are very caring and friendly, and I'm happy that my mum is being really looked after by everyone at Afton Lodge Rest Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from Julie S (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card
Overall Experience

My father has been on the pathway, and the care and attention he has received from the managers and staff at Afton Lodge has been outstanding. He has been a resident since 2014 and has spent many happy years here. It was his home, and he had been so well looked after and cared for during his time there. Thank you to all the team, this is such a lovely place to live.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from J W (Daughter of Resident) published on 2 September 2025 Submitted via Postal Card
Overall Experience

Dad had been a resident at Afton Lodge since 2013. He was always very well cared for, clean and well shaven in his presentation and had a good rapport with staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from Neil H (Son of Resident) published on 20 March 2025 Submitted via Postal Card
Overall Experience

I cannot speak more highly of Afton Lodge my mother was only there for 3 months. The care she received was excellent. All the staff so caring. they made her so comfortable at the end of her life.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from Barry W (Nephew of Resident) published on 4 November 2024 Submitted via Postal Card
Overall Experience

I have been visiting Afton Lodge for the past several months and I find it a very comfortable establishment. The staff are very helpful and friendly. I can't comment on buildings and facilities really because I am not on site for long periods. My aunt who resides there is happy, she always comments on how much she thinks of the staff and she always says the food is lovely. I would find it hard to criticise Afton Lodge and being a care worker myself I would recommend it to anyone.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from J P (Daughter of Resident) published on 21 October 2024 Submitted via Postal Card
Overall Experience

My dad recently moved here. He has settled in fine. The staff have really helped with Dad settling into Afton Lodge. The staff are always available to speak to if we have any problems or need any help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from B M (Sister-in-law of Resident) published on 11 October 2024 Submitted via Postal Card
Overall Experience

A caring and cheerful atmosphere. Very clean and comfortable for residents. Clothing always matching and clean. The staff are always helpful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from J H (Brother-in-law of Resident) published on 15 February 2023 Submitted via Postal Card
Overall Experience

Cannot fault the care but the interior needs updating.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from F K (Friend of Resident) published on 14 December 2022 Submitted via Postal Card
Overall Experience

We visit a friend, the staff are very friendly. We know he is difficult but the staff do a great job. The building could do with refurbishing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review of Afton Lodge from J M (Wife of Resident) published on 13 September 2022 Submitted via Postal Card
Overall Experience

Experience as a visitor. Comparison with website exterior: garden etc disappointing. However, this is made up for by the caring and attentiveness of care and support staff. Cleanliness and tidiness and anti-covid measures are excellent. My husband has very much enjoyed his short stay here. Congrats to all concerned.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from Dermott M (Respite Resident) published on 13 September 2022 Submitted via Postal Card
Overall Experience

Where practical and safe independence respected (stroke and Parkinson's). Good liaison with family. Supervision not invasive but friendly and helpful and necessary. Staff cheerful, always there when needed. Excellent teamwork settled me in from point of arrival to departure. A vast improvement from hospital stay. Overall a pleasant and happy experience - would look forward to a repeat visit. Problems dealt with promptly and efficiently.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from Peter M (Resident / Service User) published on 1 September 2022 Submitted via Postal Card
Overall Experience

Afton Lodge is an excellent care home where nothing is too much trouble for any of the staff. A true family atmosphere.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review of Afton Lodge from M M (Cousin of Resident) published on 14 June 2022 Submitted via Postal Card
Overall Experience

My cousin has been a resident since March 2022. He settled in quickly and appears to be 'at home'. He is treated with care and respect. His room is always clean and tidy. The staff are attentive to his needs and keep us informed of any changes in his condition.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Regency Healthcare.

News (0) & Events (0)

News

There are no news items for Regency Healthcare.

Upcoming Events

There are no upcoming events for Regency Healthcare.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Regency Healthcare to verify any information. View our terms and conditions. Regency Healthcare has an Enhanced Service -more info.