Care Homes Owned by Regency Healthcare in West Yorkshire
9.1
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Yorkshire for Regency Healthcare are showing below.
View the details of all 6 locations (with 165 reviews) owned by Regency Healthcare
Regency Healthcare Locations in West Yorkshire (2)
Newlands Hall
9.5
26 reviews
High Street, Heckmondwike WF16 0AL
"Staff very friendly and when I call always know where my auntie is and staff recognise me now too. Always smiling, my aunt looks so much…" Read all 26 reviews
Location Type Care Home
Newlands Hall residential care home provide permanent long-term care as well as short-term options that offers a welcoming, warm and comfortable place to stay. At the Newlands Hall, the approach to care is the same as in other homes managed by Regency… Read more about Newlands Hall
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- 30 Rooms from £899 / week
Acorn Nursing Home
9.1
17 reviews
46/48 All Saints Road, Laisteridge Lane, Bradford BD5 0NJ
"The family were always made welcome and the staff were very friendly, helpful and supportive. My father was well cared for by all nursing…" Read all 17 reviews
Location Type Care Home
Acorn is registered to accept 34 Service Users for both Nursing and Personal/Residential Care. Accommodation comprises: 28 single rooms and 3 double rooms, for couples or those wishing to share. En-suite facility is available in some rooms. The… Read more about Acorn Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Physical Disability
- Palliative Care
- Mental Health
- 34 Rooms from £850 / week
Regency Healthcare Reviews in West Yorkshire (43)
9.1
Regency Healthcare has a Group Review Score of 9.1 (9.080) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Regency Healthcare must have a Review Score.
Review of
Newlands Hall
from T H (Daughter of Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My Mum went into Newlands Hall from Dewsbury Hospital. The staff were amazing at the home. Excellent care, can't fault them at all. Mum was very happy to be home and everyone thought mum was amazing. Every member of staff were great. Mum took to one of the Careers and he quickly became her fourth Grandson.
Highly recommend this to anyone looking for a place that really cares.
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Review of
Newlands Hall
from N W (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum has been in this care home for 16 months. We as a family are very pleased with her care, the attention she gets from the staff is brilliant. They are a very caring and lovely bunch of people. I hope she ends her days being looked after by lovely staff. The cleanliness is also very good. I have
never walked into Newlands and smelt urine ever. It is a very clean care home.
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Review of
Acorn Nursing Home
from L G (Daughter of Resident) published on 12 February 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The family were always made welcome and the staff were very friendly, helpful and supportive. My father was well cared for by all nursing and care staff, they showed him kindness and respect throughout his stay at Acorn Nursing Home.
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Review of
Acorn Nursing Home
from V L (Daughter of Resident) published on 31 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience of this care home was not to be faulted. Our father was treated with the ultimate respect. He was cared for and treated throughout his time at Acorn Nursing Home with dignity. The staff were excellent, very caring, hospitable and welcoming creating a warming atmosphere and lovely cup of
tea.
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Review of
Newlands Hall
from C J (Niece of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff very friendly and when I call always know where my auntie is and staff recognise me now too.
Always smiling, my aunt looks so much healthier here, I know it's only respite but I wouldn't hesitate to recommend.
Always smiling, my aunt looks so much healthier here, I know it's only respite but I wouldn't hesitate to recommend.
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Review of
Newlands Hall
from Wayne S (Son of Resident) published on 20 August 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I am really happy with the home and care for my mum. She's really happy and settled which makes me less stressed.
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Review of
Newlands Hall
from Elaine B (Daughter of Resident) published on 2 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found Newlands Hall to have excellent staff, very caring, they will do anything in their power to help. The place is very clean. The food is always cooked fresh and very good. Residents are well-kept and dressed. I would recommend Newlands Hall to anyone.
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Review of
Newlands Hall
from Lianne M (Relative of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent facilities, very friendly staff.
Residents seem in their element when there are activities on.
Residents seem in their element when there are activities on.
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Review of
Acorn Nursing Home
from Liam S (Son of Resident) published on 23 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father had resided at the home for a year or so. Throughout that time, whenever I visited, I found staff to be hospitable and friendly. The environment clean and sanitary. The residents all presented as being content and happy. In September 2023 my father celebrated his 90th birthday and the service
facilitated birthday celebrations. Many family and friends attended and Acorn’s hosting was exemplary. My father’s own bedroom was always clean and my father was always supported well with his personal care and health needs. Visiting was never restricted and we were always made to feel welcome. Sadly my father passed away today and again the staff and management at Acorn supported the family sensitively and with great compassion. The dignity and respect shown to my father in his last hours and indeed throughout his time at Acorns was unwavering and we will forever be in their debt. Well done to all staff and management at Acorn and long may the outstanding work continue.
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Review of
Newlands Hall
from Tracey S (Daughter of Resident) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was looked after at Newlands Hall Care Home for 8 years. Throughout all those years I have always felt she was lovingly cared for which put my mind at rest with the very upsetting and difficult situation of my mother needing more and more help after developing vascular dementia. As Mum approached
end of life in January this year I couldn't have wished for a more caring, considerate and loving staff. They showed great sympathy and love to me and my family at this very difficult time. They did everything possible to care for her to the very end and I cannot thank them enough.
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Review of
Acorn Nursing Home
from Patricia S (Partner of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Apart from some clothes missing care was good, he had good meals staff are caring easy to park outside they tell you visitor's hours so overall good, had someone going in and doing puzzles with him their doctor was good if needed.
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Review of
Newlands Hall
from Peter T (Son of Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Friendly, caring and professional staff in a pleasant, well-run environment.
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Review of
Newlands Hall
from Hilary S (Daughter-in-law of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is very well run, always communicating with the family.
Welcoming when family arrive.
Overall the standard is excellent.
Welcoming when family arrive.
Overall the standard is excellent.
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Review of
Newlands Hall
from K S (Daughter of Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Newlands staff are lovely. Really impressed with how they are taking care of my mum. Nothing is too much trouble. Even though Mum is suffering badly with dementia and is challenging at times, staff always treat her with respect. I am more than happy with the care she receiving.
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Review of
Newlands Hall
from Thomas C (Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very happy, can't fault anything.
Would like to stay for good.
Staff very good.
Would like to stay for good.
Staff very good.
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Review of
Newlands Hall
from Michael B (Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Pleasantly surprised at everything in the home.
I had to (reluctantly) move into the home due to needing a facility that provided an environment where I could remain non-weight baring until my fracture healed.
I would not hesitate to recommend it to others.
I had to (reluctantly) move into the home due to needing a facility that provided an environment where I could remain non-weight baring until my fracture healed.
I would not hesitate to recommend it to others.
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Review of
Newlands Hall
from Beverley H (Daughter of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is the 3rd home my dad has been in, but Newlands is the only home he has settled in. I am absolutely delighted with the care my dad is receiving. The care is second to none and the carers are wonderful and communicative. The care he receives makes me able to relax as I know my dad is fine and being
looked after.
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Review of
Newlands Hall
from G H (Wife of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
The only complaint I have is there is not enough staff!
My husband stays in bed all day due to a shortage of staff. He needs someone with him all the time.
My husband stays in bed all day due to a shortage of staff. He needs someone with him all the time.
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Review of
Newlands Hall
from David S (Son of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have no complaints about how my mother is looked after, she is always dressed, clean and well looked after. The activities in the afternoon are very good, keeping her mind active.
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Review of
Newlands Hall
from M D (Son of Resident) published on 31 October 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother was a resident at Newlands Hall for twelve months. She was not the easiest resident to deal with suffering from a brain tumour/dementia. The staff have been excellent in their treatment and care of her and I have only the highest regard for them all. They were not just a comfort to my mother
but to us also, cannot thank them enough.
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