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Care Homes Owned by Regency Healthcare in Lancashire

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Regency Healthcare in Lancashire

Only the locations & reviews in Lancashire for Regency Healthcare are showing below.

View the details of all 6 locations (with 175 reviews) owned by Regency Healthcare

Regency Healthcare Locations in Lancashire (3)

 - Browse 3 Care Homes owned by Regency Healthcare in Lancashire
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Abbeycroft Residential Care Home
Burnely Road, Loveclough, Rossendale BB4 8QL 
9.3 45 reviews
Abbeycroft Residential Care Home, Rossendale, Lancashire
"Our family has been incredibly impressed with the care and support provided at this care home. The staff are warm, attentive, and genuinely…"   Read all 45 reviews
  • from £899 / week
  • 33 Rooms
Location Type Care Home

Abbeycroft is registered to accept 33 Service Users for Personal/Residential Care. Accommodation comprises: 29 single rooms and 2 double rooms, for couples or those wishing to share. En-suite ... Read more about Abbeycroft Residential Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
The Laurels Nursing and Residential Care Home
Bankside Lane, Bacup OL13 8GT 
8.7 19 reviews
The Laurels Nursing and Residential Care Home, Bacup, Lancashire
"My father received wonderful care at The Laurels. The whole team are incredibly professional and are every bit as dedicated to…"   Read all 19 reviews
  • from £899 / week
  • 27 Rooms
Location Type Care Home

The Laurels Nursing Home is a Bacup accommodation located in scenic surroundings and dedicated to the needs of people with dementia and learning disabilities. The service respects users from all ... Read more about The Laurels Nursing and Residential Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
New Victoria Nursing & Residential Care Home
137/139 Hornby Road, Blackpool FY1 4JG 
8.2 13 reviews
New Victoria Nursing & Residential Care Home, Blackpool, Lancashire
"The staff at the New Victoria are dedicated, professional, responsive and compassionate. I am reassured that my mother is receiving the…"   Read all 13 reviews
  • from £825 / week
  • 30 Rooms
Location Type Care Home

New Victoria is registered to accept 30 Service Users for both Nursing and Personal/Residential Care. Accommodation comprises: 30 single rooms, they are all a good size and are light and airy. ... Read more about New Victoria Nursing & Residential Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

Regency Healthcare Reviews in Lancashire (77)

9.0

Regency Healthcare has a Group Review Score of 9.0 (9.034) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Regency Healthcare must have a Review Score.

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Review of

Abbeycroft Residential Care Home

from N E (Son of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family has been incredibly impressed with the care and support provided at this care home. The staff are warm, attentive, and genuinely dedicated to residents' wellbeing. The atmosphere is welcoming, the facilities are kept to a high standard, and communication with families is excellent. It's reassuring
to know our relative is safe, comfortable, and cared for with kindness every day. We're truly grateful for everything the team does.
Reply from Fayyaz Chauhdry, Director at Abbeycroft Residential Care HomeThank you so much for your kind words! We are thrilled to hear that you and your family have had such a positive experience at Abbeycroft Care Home. Our team takes great pride in providing heartfelt care and support to all our residents, and it means a lot to know that you feel your relative is safe and well cared for. We appreciate your recognition of our efforts and will continue to strive for excellence in everything we do. Thank you for being a wonderful part of our community!
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Review of

The Laurels Nursing and Residential Care Home

from D L (Son of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father received wonderful care at The Laurels. The whole team are incredibly professional and are every bit as dedicated to accommodating family as they are to looking after residents. Knowing my father was in their hands is a great source of consolation. Nothing was ever too much trouble for them.
The team are an absolutely amazing group of people.
Reply from Fayyaz Chauhdry, Director at The Laurels Nursing and Residential Care HomeThank you very much for sharing your experience with us. We sincerely appreciate your kind words regarding the care provided to your father at The Laurels. Our team is committed to delivering exceptional care to our residents as well as support to their families. It is gratifying to learn that you felt reassured knowing your father was in competent hands. Your feedback motivates us to persist in our mission, and we are honoured to have had the opportunity to care for your father. Please do not hesitate to contact us should you require any further assistance.
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Review of

Abbeycroft Residential Care Home

from Dean G (Son of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a good experience going to see mum, staff are always friendly and helpful. They are all very busy but always find time for a little update and to see if I want a drink. Abbeycroft is nice and clean, and very rarely smelled of urine. My friend was in there 20+ years ago and it was not as clean
as it is now. The food looks good and is always a choice. I would say all over very good.
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Review of

Abbeycroft Residential Care Home

from M C (Niece of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It's really good to know that my aunt is extremely happy at the care home and has all her needs catered for. The public areas are always clean and tidy, and the management and staff extremely helpful, caring and approachable. A nice welcome when visiting is always appreciated, as is a lovely cup of
coffee! I feel totally relaxed knowing that my aunt is being well looked after and that everything is done to make her feel comfortable and well cared for.
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Review of

New Victoria Nursing & Residential Care Home

from Tony R (Brother of Resident) published on 14 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with this home.
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Review of

Abbeycroft Residential Care Home

from T B (Friend of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is a complete package and cover all the necessary facilities needed for a happy and comfortable existence. The staff are helpful and nothing is too much bother for them, they are all kind and considerate to both residents and visitors.
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Review of

Abbeycroft Residential Care Home

from Deborah E (Niece of Resident) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot fault this care home or staff. My uncle has recently passed away and I can 100% say he was very well cared for by all the staff and nursing team. The home is clean, well run and homely, home cooked food.
The home is well run and organised and all the residents just seem to settle into a home
life. We will miss seeing them.
Thankyou for caring for my uncle over the passed two years, xx
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Review of

Abbeycroft Residential Care Home

from David B (Relative of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Visited my wife's Godmother today at Abbeycroft. Was made to feel very welcome and really enjoyed our time there. The staff were very good and couldn't do enough as we had travelled 2.5 hours from Shropshire. Would like to say a special thank you for one lady who took her time to explain things to us
and made our stay very comfortable. Thank you all.
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Review of

Abbeycroft Residential Care Home

from N L (Next of Kin) published on 28 March 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Residents not responded to when needing the toilet, and no dignity given to resident e.g. left half naked on a bed so that when they have an accident its easier for them to clean. No adequate pads or incontinence wear provided.
No one available to change resident at lunch time due to inadequate staff.
Had to ask for someone to support the resident to eat, they were more concerned about getting food on a towel. A bell is rung for support and no one comes, there is poor responsiveness to the needs of some residents needing urgent attention. Resident given a bowl of soup and a spoon to eat at lunchtime but they are unable to feed themselves. Its just left there. Cold food is brought to the resident and the quality is poor. The floors are dirty and the decoration extremely poor. No curtains at the residents 'social area' which is essentially a room with a massive TV. Previous resident in room had belongings left there (on top of the wardrobe).
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Review of

Abbeycroft Residential Care Home

from Dennis M (Brother-in-law of Resident) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the care home to be well-organised and professional with excellent safeguarding facilities. There is a caring environment and an emphasis on the encouragement of the residents to take part in enjoyable activities. All in all a secure, safe and caring home. One minor criticism is that very little
fruit is offered in the diet.
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Review of

Abbeycroft Residential Care Home

from Catherine B (Daughter of Resident) published on 9 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The whole of the time my mum was at Abbeycroft she was treated with care and compassion by everyone that worked there. The staff were always friendly and accommodating to both me and my dad when we visited, whenever we visited and it was obvious that the residents were cared for and looked after to
the best of everyone's ability.
A group of lovely people doing a tough job in difficult times for little financial reward, they have my gratitude and deep respect.
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Review of

The Laurels Nursing and Residential Care Home

from Craig S (Brother of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely brilliant care home, looked after my sister very well.
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Review of

New Victoria Nursing & Residential Care Home

from Colin M (Son of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the New Victoria are dedicated, professional, responsive and compassionate. I am reassured that my mother is receiving the best care in a safe, clean and nurturing environment. Staff are highly responsive to concerns and communication is excellent. Grateful.
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Review of

Abbeycroft Residential Care Home

from W R (Sister of Resident) published on 1 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has settled in very well at Abbeycroft. The staff have taken the time to untangle her matted hair, and encourage her to have showers/baths where initially she was reluctant.
My sister particularly likes the food and having a choice of meals. She may even be putting on weight!
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Review of

Abbeycroft Residential Care Home

from J G (Relative of Resident) published on 15 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative has been living at Abbeycroft for more than a year now. She has settled in well and has gained weight and increased in strength thanks to her attentive care. She is safe, comfortable, calmer and less anxious about day to day happenings since moving in.
The care home staff manage all her
medical needs and accompany her on any hospital visits as this is impractical for us. We visit her at least weekly and every time we visit her the whole care home is fresh, clean and well managed. All the staff are professional, approachable and treat my relative respectfully in a dignified, kind and friendly manner. Other residents we see appear relaxed and happy too.
We are kept fully informed regarding our relative's care needs, health and welfare and the manager is very happy to answer fully any enquiries we may have.
We do not hesitate to recommend Abbeycroft.
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Review of

Abbeycroft Residential Care Home

from R D (Sister of Resident) published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother is in care at Abbey, very happy about his care, staff wonderful with him.
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Review of

Abbeycroft Residential Care Home

from Gary H (Son of Resident) published on 2 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been extremely impressed with Abbeycroft since my mum has been a resident for several months.
The facility is well-run and well-staffed. The place is nice and warm and very clean. I feel that my mum is being well looked after and is safe.
Special shout out to one member of staff in particular
who seems ever-present and gives me an update whenever I visit.
Very pleased.
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Review of

The Laurels Nursing and Residential Care Home

from Jane F (Wife of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is looked after at The Laurels. The staff are lovely with him. I get feedback on how he is. The home is lovely and clean. My husband seems happy here. He loves his music and the staff see he has music on. He had been in two homes previously, I brought him out of these as I didn't feel he
was looked after. I'm so glad I found The Laurels.
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Review of

Abbeycroft Residential Care Home

from Eileen G (Daughter of Resident) published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I couldn't be happier with the care my dad received at Abbeycroft. Anything we asked was never too much trouble. The staff were caring, compassionate and attentive. Thanks to the care he had, my dad was a much happier person throughout his time there. We couldn't recommend Abbeycroft enough.
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Review of

The Laurels Nursing and Residential Care Home

from G H (Sister of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff very caring. Rooms clean. Very happy for him to be there. Well looked after. No worries.
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