from Claire M (Niece of Resident) published on 26 June 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
My Uncle was a resident at Hillcrest for around 41 years. During his time at Hillcrest we always felt comfortable and confident that his personal care and mobility needs were met. All the staff showed so much loving care towards him. The staff are professional and friendly. My uncle loved living at
Hillcrest, it was his home, the other residents were his friends. Management and staff took him on regular outings and holidays. We visited him as often as we could. The home is set in a beautiful leafy area with a perfect outdoor area and a purpose-built outdoor cabin for visitors during the Covid pandemic.
I cannot express my gratitude enough to management and all the staff at Hillcrest (and I speak on behalf of all my family) for looking after him for all these years. And more recently, for the 24/7 end-of-life care they provided. Outstanding! Sadly my Uncle passed away on 5th May this year. I would highly recommend Hillcrest Residential Home.
from Tracey B (Sister of Resident) published on 15 March 2023
Submitted via Website • Report
Overall Experience5.0 out of 5
I would like to give a great thank you for caring for my sister. We have had a few weeks of worry about her health but now she is back at Lyndale. I have no doubt that she will improve even more. She loves living at Lyndale and they love her. I am so glad she is a resident. You all deserve a caring
award and carers don't get enough recognition. Thank you.
Reply from James Hunt, Director at Lyndale
Thank you for your kind words, it is a pleasure to care for your sister.
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