Hillcrest

35 Carleton Road, Pontefract WF8 3ND
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1 Review
  • Hillcrest, Pontefract
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Care Provided

Type of Service

    Residential Home
  • For a maximum of 20 Service Users

Primary Care Categories

  • Learning Disability / Autism
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Good to Know

Person in charge

  • Martin Spencer-Fryer (Manager)

Local Authority / Social Services

Admission Criteria

  • Assessments of adults with challenging behavior

Room Information

  • Single Rooms (16)
  • Couples/Companion Rooms (2)
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Hillcrest Reviews (1)

Over all time Hillcrest has 1 review.

Overall Experience

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Date Published

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Review from Claire M (Niece of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Uncle was a resident at Hillcrest for around 41 years. During his time at Hillcrest we always felt comfortable and confident that his personal care and mobility needs were met. All the staff showed so much loving care towards him. The staff are professional and friendly. My uncle loved living at
Hillcrest, it was his home, the other residents were his friends. Management and staff took him on regular outings and holidays. We visited him as often as we could. The home is set in a beautiful leafy area with a perfect outdoor area and a purpose-built outdoor cabin for visitors during the Covid pandemic.
I cannot express my gratitude enough to management and all the staff at Hillcrest (and I speak on behalf of all my family) for looking after him for all these years. And more recently, for the 24/7 end-of-life care they provided. Outstanding! Sadly my Uncle passed away on 5th May this year. I would highly recommend Hillcrest Residential Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Hillcrest

What types of Care is Hillcrest registered for?

Learning Disability / Autism & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hillcrest have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Hillcrest?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hillcrest to the centre of Pontefract?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hillcrest to verify any information. View our terms and conditions. Hillcrest has an Basic Service - more info.