Care Homes Owned by Ascot Care Ltd in Northumberland

My wife received wonderful care during her seven months stay. The staff were professional and caring. The management and staff were a dedicated team. Should I need to be in a care home Castleview would be my first choice.

I never ever worry about dad. Staff treat him like family, his room is spotless and his care bespoke and person centred around his needs. Thank you above and beyond for all you do. Steve the manager has become a well trusted professional who always makes you feel inclusive and welcome

My father spent a short period of time in Castleview Care Home. The care he received was excellent, so caring and supportive. His room was light and airy with plenty of space for visitors. The meals were exceptional quality. I wish Dad had moved to Castleview earlier. Extremely happy with his care.

I would recommend Castleview Care Home.

We were fully consulted at each stage and clear and timely information given. Our experience was in the dementia ward, where those with different stages and aspects of the disease were treated with kindness and good humour.

The only negative thing we could say was that from time to time they were short staffed which inevitably has an impact, but isn't really a fault of the home, maybe just a sign of the times.

All the staff were so very mind to mum, no one could have asked for more. Nothing was too much trouble, even at the end. I would always recommend Castleview Care Home.

My mother was a resident at Castleview for approximately two and a half years. During that time, the care she received was excellent. She was always clean, and she enjoyed the food and loved the staff. I, too, found all the staff and management team to be excellent. I have no hesitation in recommending Castleview.

I would not hesitate to recommend a stay for your loved ones.

I would highly recommend Castleview Care Home.

The disabled parking bays should be marked with yellow lines and yellow disabled signs on the ground in the bays. This should apply to staff and workmen vans.

Castleview Care Home is a place you can trust to look after the people you love. The manager and his team delivered the care they promised us from the beginning to the end of my father-in-law's stay there. We gave them our trust and they didn’t let us down.

Thanks once more to the manager and his team for all that they do which is above and beyond.

From our limited experience, I would have no hesitation in recommending Castleview and giving 100% to the staff for all their help and support.

Our mum spent the last five months of her life at Castleview Care Home following a stroke that left her immobile. All of the staff made her time there as comfortable as possible, treating her with respect and compassion throughout. Our family members were able and welcome to visit every day and our dog was able to lie on her bed which brought a smile to her face. Our dog also toured the general lounge to say hello to other residents. The team at the home were always available to talk to us concerning Mum's condition and any concerns we had throughout her stay and towards the end, we were able to be with her round the clock. We cannot thank the staff enough for their professionalism and humanity in making such a difficult time for her and us more bearable.

There was very good teamwork, all staff were professional but had a friendly, caring nature with a much-needed sense of humour! Special thanks also to all staff who comforted our family, chatted to us and offered us drinks at all times of day and night!

Staff are all excellent, extremely kind and caring and made Mum and the whole family very welcome whenever we visited. Would certainly recommend the home to others.

I can not recommend Castle View enough for anyone to stay. Mum is a stroke victim with limited movement and speech, and the staff's care for her was fantastic!

Consistently excellent care. Castleview Care Home stands out above the pack and we feel really fortunate for Mum to be cared for there.

Very obliging, hardworking staff and management. Mam is being very well cared for, and my family are very pleased with the care being provided.