Care Homes Owned by Ascot Care Ltd in Durham

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Only the locations & reviews in Durham for Ascot Care Ltd are being shown.

Ascot Care Ltd Locations in Durham (3)

3 Care Homes owned by Ascot Care Ltd in Durham

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Langley House Care Home

Sunderland Road, Horden, Peterlee SR8 4NL

9.9106 Reviews

19 1

"As the LPA for my Grandmother the family unfortunately came to the decision (following an accident and onset of dementia) that for her own..."Read all 106 reviews

from £901 / weekSize 30 rooms

Location Type: Care Home

Langley House Care Home is nestled in the Horden neighbourhood of Peterlee in County Durham. This popular home offers the perfect balance of quiet living within a vibrant community. At Langley House,... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care
Learning Disability Care
Mental Health Care

Springfield Lodge Care Home

North Street, West Rainton, Houghton le Spring DH4 6NU

9.329 Reviews

21 1

"Generally pleased with the care and attention my relative has received. He is safe and relaxed. The staff are friendly and attentive, there..."Read all 29 reviews

from £960 / weekSize 40 rooms

Location Type: Care Home

Springfield Lodge Care Home is situated in the peaceful village of West Rainton in County Durham, offering a tranquil setting for Residents. This well-regarded facility provides first-class quality care... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care
Dementia Residential Care
Learning Disability Care
Mental Health Care

The Gardens Care Home

Pond Field Close, Salutation Road, Darlington DL3 8LH

9.034 Reviews

24 1

"Our mum was a resident at The Gardens for over three years and sadly passed away in early June. Throughout her time there, she received..."Read all 34 reviews

from £830 / weekSize 56 rooms

Location Type: Care Home

The Gardens Care Home is a single storey, well-appointed and very popular Care Home within the Coniscliffe Road area of Darlington. Set in the very peaceful Pondfield Close, they offer unparalleled Dementia,... Read more

Older Person Care
Permanent Care
Respite Care

Residential Care
Dementia Nursing Care
Mental Health Care

Ascot Care Ltd Reviews in Durham (169)

9.5

Ascot Care Ltd has a Group Review Score of 9.5 (9.474) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ascot Care Ltd must have a Review Score.

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Showing 169 reviews matching selected criteria

Review of Langley House Care Home from B B (Grandson of Resident) published on 11 August 2026 Submitted via Website•

Overall Experience

As the LPA for my Grandmother the family unfortunately came to the decision (following an accident and onset of dementia) that for her own safety we would have to place her in a home. The first home (emergency placement) nearly emotionally broke us. It was literally god waiting room / prison. No light, no air and whilst the staff were friendly they seemed distant due to the fact it was a rabbits warren. Then we found Langley House. It is bright, spacious, and laid out with a lovely garden accessible by the residents. The staff have been exceptional and my Grandmother has recovered her strength and sense of humour. At this rate she will outlive us all.

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for taking the time to share your experience. Deciding to move a loved one into a care home is one of the hardest decisions a family can make, and we're sorry that your Grandmother's first placement made an already difficult time harder still.

We're pleased that Langley House has felt so... Read more

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Review of The Gardens Care Home from Julie D (Daughter of Resident) published on 5 August 2026 Submitted via Website•

Overall Experience

Our mum was a resident at The Gardens for over three years and sadly passed away in early June. Throughout her time there, she received exceptional care, kindness and support from all the staff.

She was always treated with dignity, compassion and respect, and it was a great comfort to our family knowing she was safe, comfortable and well cared for.

The staff went above and beyond, not only looking after Mum but also supporting our family, particularly during her final days. Their professionalism, warmth and dedication made a difficult time much easier to bear.

We are especially grateful to the carers who showed Mum such kindness, patience and genuine affection every day. Their care meant so much to both Mum and our family.

Thank you to everyone at The Gardens. We would highly recommend the home to other families.

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↩Reply from Gretel Dixon, Head of Marketing at The Gardens Care Home

We're so very sorry for your loss, and truly grateful that you've taken the time to write to us during what we know is a difficult time. It means a great deal to hear that your Mum felt safe and comfortable throughout her time with us, and that you feel she was always treated with the dignity and... Read more

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Review of The Gardens Care Home from Kim T (Daughter of Resident) published on 29 July 2026 Submitted via Website•

Overall Experience

My Dad spent twelve weeks in The Gardens receiving end of life care, he was so well looked after. Every single one of the staff were wonderful, they are caring and compassionate . They treat the residents with respect and care for them in a dignified way. We as a family always felt Dad was being well looked after and safe. We could go home and not worry about him. I got to spend some special times with him in his last days doing activities and going to various entertainment events in the home. There is always something for the residents to do if they want too. I really can't praise Hannah and Kirsty and the team there enough and will always be grateful for everything they did for Dad and us. I will remember them all forever.

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↩Reply from Gretel Dixon, Head of Marketing at The Gardens Care Home

We're so very sorry for the loss of your dad, and truly grateful that you've taken the time to share such kind words with us during what we know is a difficult time. It means a great deal to hear he was so well cared for during his time at The Gardens, and that every member of the team showed him... Read more

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Review of Springfield Lodge Care Home from A W (Daughter-in-law of Resident) published on 21 July 2026 Submitted via Postal Card•

Overall Experience

Generally pleased with the care and attention my relative has received. He is safe and relaxed. The staff are friendly and attentive, there are activities going on when I visit, Music playing & TV on. The dining room and lounge areas have been exchanged, to make a more comfortable atmosphere in the hot weather. He seems to be eating well.

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↩Reply from Gretel Dixon, Head of Marketing at Springfield Lodge Care Home

Thank you for taking the time to leave a review. We're pleased to hear your relative is settling in safely and comfortably at Springfield Lodge, and that you've found our team friendly and caring during your visits. It's lovely that you've seen him enjoying the atmosphere we try to create, and that... Read more

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Review of Langley House Care Home from Julie P (Daughter of Resident) published on 8 July 2026 Submitted via Postal Card•

Overall Experience

We are extremely happy with the care. My father is receiving. The staff are all lovely with my father and he is well looked after with his food and drink and his personal care. We can call anytime of the day and we are always welcome.

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for taking the time to share your experience. We're pleased to hear your father is well looked after, particularly with his food, drink and personal care, that all the staff have been so lovely with him, and that you feel able and welcome to call at any time.

We are committed to... Read more

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Review of Langley House Care Home from Lisa M (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card•

Overall Experience

Excellent service, dad has settled in great. All staff are friendly, approachable and empathetic.

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for your kind words about Langley House. We're delighted to hear your dad has settled in so well with us, and that you've found all our staff friendly, approachable and empathetic. We'll be sure to pass your comments on to the whole team.

We are committed to continuous improvement and... Read more

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Review of Langley House Care Home from Emma M (Granddaughter of Resident) published on 18 June 2026 Submitted via Postal Card•

Overall Experience

The care at Langley House Care Home is at an impeccable standard with the staff being extremely friendly. Amazing value for money!

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for taking the time to leave a review. We're delighted to hear you rate the standard of care at Langley House so highly, that you've found our staff friendly and welcoming, and that you feel we offer such good value. We'll be sure to pass your kind words on to the whole team.

We are... Read more

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Review of Langley House Care Home from Joanne T (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card•

Overall Experience

Dad is a resident at Langley House and we couldn't be happier with the care he is receiving. The staff are lovely and its a very caring, loving and supportive environment staff all go over and beyond. Lovely rooms and atmosphere.

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for your kind words about Langley House. It's great to hear that your dad is happy and well cared for, and that the team have made such a positive impression. We'll be sure to pass your feedback on to the staff, they'll be really pleased to hear it.

We are committed to continuous... Read more

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Review of Langley House Care Home from K R (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card•

Overall Experience

Dad has settled into Langley House very well and I'm sure that it's down to the wonderful care of the staff. There is always lots of activities going on and lots of encouragement to join in. The kindness of the staff and management has made all the difference to our experience and most importantly dad's experience. A lovely care home and always very clean.

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for sharing your kind words about Langley House. It's really good to hear that your dad has settled in so well, that he is enjoying the activities programme, and that the staff and management have made such a positive difference to both his experience and yours as a family. We'll make... Read more

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Review of The Gardens Care Home from Janet M (Daughter of Resident) published on 21 May 2026 Submitted via Website•

Overall Experience

Clearly much improved since last CQC report was prepared. My mum has only recently moved into the home but in our experience to date it is much different in a positive way to the one I read about. Mum very happy and settled here and the wide range of activities has given her a new positive outlook.

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↩Reply from Gretel Dixon, Head of Marketing at The Gardens Care Home

Thank you for your kind review of The Gardens. It's great to hear that things have changed for the better, and that your mum has settled in so well. Knowing she's happy and has found a new positive outlook through the activities on offer will mean a lot to the whole team, and we'll be sure to pass... Read more

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Review of Springfield Lodge Care Home from Janet H (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card•

Overall Experience

I find that he level of care my mam receives is of a good standard, with carers often showing a good level of understanding while going "the extra mile", when carrying out the care delivery it comes across as them enjoying what they do and not just doing their job. When a carer told me they were an extended family to my mam, it filled me with a sense of reassurance that she is in good hands.

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↩Reply from Gretel Dixon, Head of Marketing at Springfield Lodge Care Home

Thank you for sharing your feedback about Springfield Lodge. We are very pleased to hear that your mam is receiving such good care and that the team's kindness and dedication have given you reassurance. It is lovely to know that the carers' support and understanding have stood out to you and your... Read more

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Review of Springfield Lodge Care Home from Kelly M (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card•

Overall Experience

We are absolutely over the moon with the care my mam gets.

My dad says we have absolutely no complaints at all. Thank you all very much.

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↩Reply from Gretel Dixon, Head of Marketing at Springfield Lodge Care Home

Thank you for sharing your feedback about Springfield Lodge. We are delighted to hear that your mam is receiving such good care and that both you and your dad are happy with the support provided by the team. Your kind comments will mean a great deal to everyone at Springfield Lodge, and we'll be... Read more

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Review of Langley House Care Home from G S (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card•

Overall Experience

My father was admitted to Langley from hosptial where he had deteriorated both physically and mentally. The staff were welcoming, professional, and so very kind both to myself and my father. Due to their excellent care, my father has returned to his usual self. The staff at Langley, led by a brilliant manager, Joanne, are without exception wonderful. They have really made an effort to get to know my father and handle his dementia with sensitivity. Langley House is how care homes should be (in my professional capacity as a GP in Yorkshire, I have visited many, and I couldn't have chosen a better place for my father)

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for taking the time to share your feedback about Langley House. We are very pleased to hear that your father has improved so much since coming to live witth us, and that both you and your father felt welcomed and supported by the team. Coming from a healthcare professional, your comments... Read more

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Review of Langley House Care Home from Simon C (Son-in-law of Resident) published on 19 May 2026 Submitted via Postal Card•

Overall Experience

I am so pleased that my father in law is at Langley. The staff are absolutely superb. Everyone from the laundry lady to the manager clearly loves their job and are always interacting with the residents. Joanne leads a fantastic team by example.

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for sharing your thoughtful feedback about Langley House. We are very pleased to hear that your father-in-law is happy living with us, and that you have had such a positive experience with our team.

It is lovely to hear that the care and dedication shown by the team has stood out to... Read more

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Review of Langley House Care Home from Helen V (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card•

Overall Experience

My mam moved to Langley House in February 2026. I've seen such a positive change in mam's overall behaviour. She is once again her happy, funny and bubbly self. Mam settled in straight away and is so content. All the staff are so friendly and helpful. The entertainment is brilliant, there's always something going on. I knew it was the right home for my mam as it's such a lovely atmosphere. Both managers Joanne and Kirsty have been very supportive to both mam and me. 100% highly recommend Langley House Care Home.

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for sharing your feedback about Langley House. We're very pleased to hear that your mam has settled in so well and that you have seen such a positive change in her since moving in. It's also lovely to know that the team, activities, and support from Joanne and Kirsty have made such a... Read more

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Review of Langley House Care Home from Debbie W (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card•

Overall Experience

Was a red carpet event, all staff are friendly and very helpful my mam is settling in and loves it.

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for sharing your feedback about Langley House. We're very pleased to hear that your mam is settling in well and enjoying life at the home, and that the team have made a positive impression. We'll be sure to pass on your kind comments to the team.

We are committed to continuous... Read more

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Review of Langley House Care Home from Joanne J (Friend of Resident) published on 17 April 2026 Submitted via Postal Card•

Overall Experience

Very friendly staff, very clean. Lovely care home, always make you feel welcome.

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for taking the time to share your feedback about Langley House. We're delighted to hear that you find the team friendly, the home very clean, and that you are always made to feel welcome when you visit. We will be sure to pass on your kind words to the team.

We are committed to... Read more

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Review of Springfield Lodge Care Home from A T (Stepdaughter of Resident) published on 26 March 2026 Submitted via Postal Card•

Overall Experience

Step father recently admitted- he has settled well, although is experiencing increased confusion which staff have been excellent at providing reassurance. Staff are lovely, meals are great, tea and biscuits offered regularly. My step father had not had a bath or shower for 6 weeks prior to admission. 2 days after he came here the staff had encouraged him to shower. Care is second to none. Can't say enough about how fantastic the home is.

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↩Reply from Gretel Dixon, Head of Marketing at Springfield Lodge Care Home

Thank you for sharing your experience with Springfield Lodge. We're very pleased to hear that your stepfather has settled in well, and that the team have been able to support with his personal care so quickly and sensitively following his admission. We understand how challenging increased confusion... Read more

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Review of Springfield Lodge Care Home from Susan K (Daughter of Resident) published on 19 March 2026 Submitted via Website•

Overall Experience

My Dad is currently looked after in this care home and I have to say that he is very well cared for. The new manager, Rachel has recently taken over the running of the home and along with Amy they make a great team. All of the staff are lovely and seem to genuinely care for my dad and always have a smile for you and you're welcomed like family when you visit. I know how difficult it can be when dealing with someone with dementia but they do seem to be able to manage my dad very well as at times he can be quite agitated. Springfield Lodge doesn't have that "care home" smell you often get and it's bright and cheery. Looking forward to the better weather so little day trips can start up again. At the end of the day, no one wants their loved one to be in a care home and it's very stressful and upsetting but as long as my dad is safe and cared for with kindness then I'm happy and he is safe and cared for with kindness at Springfield Lodge.

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↩Reply from Gretel Dixon, Head of Marketing at Springfield Lodge Care Home

Thank you for taking the time to share such a thoughtful review of Springfield Lodge. We're very pleased to hear that your dad is being well cared for and that you feel confident in the support he receives. We'll be sure to pass on your kind words to Rachel, Amy, and the wider team.

We... Read more

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Review of Langley House Care Home from K B (Son of Resident) published on 16 March 2026 Submitted via Postal Card•

Overall Experience

The home is very clean,the food is good and the staff are really good, patient, caring and respectful. It bright and airy and mum loves her room. The system considers all aspects of the residents happiness which we noticed in my mums demeaner.

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↩Reply from Gretel Dixon, Head of Marketing at Langley House Care Home

Thank you for sharing your feedback about Langley House. We're very pleased to hear that you've found the home clean, bright and welcoming, and that your mum is happy and comfortable in her room. Thank you for your comments on how the staff's patience, care and respect have made such a positive... Read more

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