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Care Homes Owned by Ascot Care Ltd in Durham

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ascot Care Ltd in Durham

Only the locations & reviews in Durham for Ascot Care Ltd are showing below.

View the details of all 7 locations (with 290 reviews) owned by Ascot Care Ltd

Ascot Care Ltd Locations in Durham (3)

 - Browse 3 Care Homes owned by Ascot Care Ltd in Durham
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Langley House Care Home
Sunderland Road, Horden, Peterlee SR8 4NL 
Top 20 carehome award certificate
9.9 104 reviews
Langley House Care Home, Peterlee, Durham
Top 20 carehome award certificate
"The care at Langley House Care Home is at an impeccable standard with the staff being extremely friendly. Amazing value for money!…"   Read all 104 reviews
  • from £819 / week
  • 30 Rooms
Location Type Care Home

Langley House Care Home is nestled in the Horden neighbourhood of Peterlee in County Durham. This popular home offers the perfect balance of quiet living within a vibrant community. At Langley ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Springfield Lodge Care Home
North Street, West Rainton, Houghton le Spring DH4 6NU 
9.1 28 reviews
Springfield Lodge Care Home, Houghton le Spring, Durham
"I find that he level of care my mam receives is of a good standard, with carers often showing a good level of understanding while going…"   Read all 28 reviews
  • from £880 / week
  • 40 Rooms
Location Type Care Home

Springfield Lodge Care Home is situated in the peaceful village of West Rainton in County Durham, offering a tranquil setting for Residents. This well-regarded facility provides first-class quality ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
The Gardens Care Home
Pond Field Close, Salutation Road, Darlington DL3 8LH 
8.7 32 reviews
The Gardens Care Home, Darlington, Durham
"Clearly much improved since last CQC report was prepared. My mum has only recently moved into the home but in our experience to date it is…"   Read all 32 reviews
  • from £780 / week
  • 56 Rooms
Location Type Care Home

The Gardens Care Home is a single storey, well-appointed and very popular Care Home within the Coniscliffe Road area of Darlington. Set in the very peaceful Pondfield Close, they offer unparalleled ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Mental Health Care

Ascot Care Ltd Reviews in Durham (164)

9.4

Ascot Care Ltd has a Group Review Score of 9.4 (9.365) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ascot Care Ltd must have a Review Score.

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Review of

Langley House Care Home

from Lisa M (Daughter of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service, dad has settled in great. All staff are friendly, approachable and empathetic.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for your kind words about Langley House. We're delighted to hear your dad has settled in so well with us, and that you've found all our staff friendly, approachable and empathetic. We'll be sure to pass your comments on to the whole team.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Emma M (Granddaughter of Resident) published on 18 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Langley House Care Home is at an impeccable standard with the staff being extremely friendly. Amazing value for money!
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for taking the time to leave a review. We're delighted to hear you rate the standard of care at Langley House so highly, that you've found our staff friendly and welcoming, and that you feel we offer such good value. We'll be sure to pass your kind words on to the whole team.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Joanne T (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad is a resident at Langley House and we couldn't be happier with the care he is receiving. The staff are lovely and its a very caring, loving and supportive environment staff all go over and beyond. Lovely rooms and atmosphere.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for your kind words about Langley House. It's great to hear that your dad is happy and well cared for, and that the team have made such a positive impression. We'll be sure to pass your feedback on to the staff, they'll be really pleased to hear it.
We are committed to continuous improvement and providing the best possible care for our clients, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from K R (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has settled into Langley House very well and I'm sure that it's down to the wonderful care of the staff. There is always lots of activities going on and lots of encouragement to join in. The kindness of the staff and management has made all the difference to our experience and most importantly dad's
experience. A lovely care home and always very clean.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your kind words about Langley House. It's really good to hear that your dad has settled in so well, that he is enjoying the activities programme, and that the staff and management have made such a positive difference to both his experience and yours as a family. We'll make sure your feedback is passed on to the team, they'll be pleased to hear it.

We are committed to continuous improvement and providing the best possible care for our clients, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

The Gardens Care Home

from Janet M (Daughter of Resident) published on 21 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Clearly much improved since last CQC report was prepared. My mum has only recently moved into the home but in our experience to date it is much different in a positive way to the one I read about. Mum very happy and settled here and the wide range of activities has given her a new positive outlook.
Reply from Gretel Dixon, Head of Marketing at The Gardens Care HomeThank you for your kind review of The Gardens. It's great to hear that things have changed for the better, and that your mum has settled in so well. Knowing she's happy and has found a new positive outlook through the activities on offer will mean a lot to the whole team, and we'll be sure to pass your comments to them.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing The Gardens.
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Review of

Springfield Lodge Care Home

from Janet H (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find that he level of care my mam receives is of a good standard, with carers often showing a good level of understanding while going "the extra mile", when carrying out the care delivery it comes across as them enjoying what they do and not just doing their job. When a carer told me they were an
extended family to my mam, it filled me with a sense of reassurance that she is in good hands.
Reply from Gretel Dixon, Head of Marketing at Springfield Lodge Care HomeThank you for sharing your feedback about Springfield Lodge. We are very pleased to hear that your mam is receiving such good care and that the team's kindness and dedication have given you reassurance. It is lovely to know that the carers' support and understanding have stood out to you and your family, and we'll be sure to pass on your comments to them.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Springfield Lodge Care Home.
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Review of

Springfield Lodge Care Home

from Kelly M (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are absolutely over the moon with the care my mam gets.
My dad says we have absolutely no complaints at all. Thank you all very much.
Reply from Gretel Dixon, Head of Marketing at Springfield Lodge Care HomeThank you for sharing your feedback about Springfield Lodge. We are delighted to hear that your mam is receiving such good care and that both you and your dad are happy with the support provided by the team. Your kind comments will mean a great deal to everyone at Springfield Lodge, and we'll be sure to pass them on.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Springfield Lodge.
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Review of

Langley House Care Home

from G S (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted to Langley from hosptial where he had deteriorated both physically and mentally. The staff were welcoming, professional, and so very kind both to myself and my father. Due to their excellent care, my father has returned to his usual self. The staff at Langley, led by a brilliant
manager, Joanne, are without exception wonderful. They have really made an effort to get to know my father and handle his dementia with sensitivity. Langley House is how care homes should be (in my professional capacity as a GP in Yorkshire, I have visited many, and I couldn't have chosen a better place for my father)
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for taking the time to share your feedback about Langley House. We are very pleased to hear that your father has improved so much since coming to live witth us, and that both you and your father felt welcomed and supported by the team. Coming from a healthcare professional, your comments about our standard of care are specially meaningful to everyone.

We truly appreciate your kind words about Joanne and the rest of the team, and we'll be sure to pass them on to them.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House Care Home.
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Review of

Langley House Care Home

from Simon C (Son-in-law of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased that my father in law is at Langley. The staff are absolutely superb. Everyone from the laundry lady to the manager clearly loves their job and are always interacting with the residents. Joanne leads a fantastic team by example.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your thoughtful feedback about Langley House. We are very pleased to hear that your father-in-law is happy living with us, and that you have had such a positive experience with our team.

It is lovely to hear that the care and dedication shown by the team has stood out to you. Your kind comments about Joanne's leadership and the positive atmosphere within the home will mean a great deal to the whole team.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House Care Home.
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Review of

Langley House Care Home

from Helen V (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam moved to Langley House in February 2026. I've seen such a positive change in mam's overall behaviour. She is once again her happy, funny and bubbly self. Mam settled in straight away and is so content. All the staff are so friendly and helpful. The entertainment is brilliant, there's always something
going on. I knew it was the right home for my mam as it's such a lovely atmosphere. Both managers Joanne and Kirsty have been very supportive to both mam and me. 100% highly recommend Langley House Care Home.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your feedback about Langley House. We're very pleased to hear that your mam has settled in so well and that you have seen such a positive change in her since moving in. It's also lovely to know that the team, activities, and support from Joanne and Kirsty have made such a positive difference. We will be sure to pass on your kind words to the team.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Debbie W (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Was a red carpet event, all staff are friendly and very helpful my mam is settling in and loves it.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your feedback about Langley House. We're very pleased to hear that your mam is settling in well and enjoying life at the home, and that the team have made a positive impression. We'll be sure to pass on your kind comments to the team.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Joanne J (Friend of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, very clean. Lovely care home, always make you feel welcome.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for taking the time to share your feedback about Langley House. We're delighted to hear that you find the team friendly, the home very clean, and that you are always made to feel welcome when you visit. We will be sure to pass on your kind words to the team.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Springfield Lodge Care Home

from A T (Stepdaughter of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Step father recently admitted- he has settled well, although is experiencing increased confusion which staff have been excellent at providing reassurance. Staff are lovely, meals are great, tea and biscuits offered regularly. My step father had not had a bath or shower for 6 weeks prior to admission.
2 days after he came here the staff had encouraged him to shower. Care is second to none. Can't say enough about how fantastic the home is.
Reply from Gretel Dixon, Head of Marketing at Springfield Lodge Care HomeThank you for sharing your experience with Springfield Lodge. We're very pleased to hear that your stepfather has settled in well, and that the team have been able to support with his personal care so quickly and sensitively following his admission. We understand how challenging increased confusion can be, so it's great to know you have felt consistently reassured. We will pass on your lovely comments to them, as we are sure they will treasure them.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Springfield Lodge.
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Review of

Springfield Lodge Care Home

from Susan K (Daughter of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is currently looked after in this care home and I have to say that he is very well cared for. The new manager, Rachel has recently taken over the running of the home and along with Amy they make a great team. All of the staff are lovely and seem to genuinely care for my dad and always have a
smile for you and you're welcomed like family when you visit. I know how difficult it can be when dealing with someone with dementia but they do seem to be able to manage my dad very well as at times he can be quite agitated. Springfield Lodge doesn't have that "care home" smell you often get and it's bright and cheery. Looking forward to the better weather so little day trips can start up again. At the end of the day, no one wants their loved one to be in a care home and it's very stressful and upsetting but as long as my dad is safe and cared for with kindness then I'm happy and he is safe and cared for with kindness at Springfield Lodge.
Reply from Gretel Dixon, Head of Marketing at Springfield Lodge Care HomeThank you for taking the time to share such a thoughtful review of Springfield Lodge. We're very pleased to hear that your dad is being well cared for and that you feel confident in the support he receives. We'll be sure to pass on your kind words to Rachel, Amy, and the wider team.

We understand supporting a loved one living with dementia can be challenging, particularly during moments of agitation, so we are glad to hear you feel our team is looking after your dad with compassion and genuine care, and that the home is always bright, fresh, and welcoming.

We hope your dad enjoys some lovely outings when the weather improves, and thank you again for your trust and support.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Springfield Lodge.
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Review of

Langley House Care Home

from K B (Son of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean,the food is good and the staff are really good, patient, caring and respectful. It bright and airy and mum loves her room. The system considers all aspects of the residents happiness which we noticed in my mums demeaner.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your feedback about Langley House. We're very pleased to hear that you've found the home clean, bright and welcoming, and that your mum is happy and comfortable in her room. Thank you for your comments on how the staff's patience, care and respect have made such a positive difference to her wellbeing. We'll be sure to pass them on to the the team.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

The Gardens Care Home

from T S (Son of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was a resident in The Gardens for over 10 years.
Overtime he received very good care and support for his every day needs, being treated with dignity, respect and forming good relationships and friendships with the excellent care staff team.
The facilities more than met his requirements.
They are well maintained & clean, with communal dining and lounge areas, and also private lounge areas which could be used when friends & family visited.
His room was spacious, comfortable and we were allowed to personalise it for him so that we made it comfortable & homely.
There was a constant provision of food and drink available to him as & when he required. And on request and special events was able to have personal ready meals made.
We were always confident with his safety and security within the home and have found management to be very approachable, responsive & proactive.
Our Father was very happy & content here & we were always made welcome too. We would highly recommend The Gardens.
Reply from Gretel Dixon, Head of Marketing at The Gardens Care HomeThank you for taking the time to share such thoughtful and thorough feedback about The Gardens. We're very pleased to hear that your father received such consistent care and support during his time with us, and that he was comfortable, felt respected, and was able to form meaningful relationships with our team. It's lovely to hear that the environment, facilities, and flexibility around his room and meals helped make the home feel welcoming for both him and your family. We are very grateful for your kind comments and will be sure to pass them on to the team.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing The Gardens.
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Review of

Langley House Care Home

from D W (Husband of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Langley house is a good home my wife has lived here for around 2 years and we couldn't ask for better. The staff do a fantastic job and always give 100% as a family we visit daily and are always made to feel welcome.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for your kind feedback about Langley House. We're pleased to hear that your wife has been happy here over the past two years and that you feel the team has been welcoming and care after your wife well. We'll be sure to pass on your kind words to the team, as we're sure they will mean a lot for them.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Ann-Marie W (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in hear for 3 years and I cannot praise it enough the staff are amazing they go out off their way to help in any situation they can.
They have outings and games, cooking, parties and lots of other fun things for them to do.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your lovely feedback about Langley House. We're very pleased to hear that your dad has been happy with us over the past three years and that you've found the staff to be so supportive and caring. It's great to know he enjoys the activities, outings, and events, and that they that help make each day engaging and enjoyable.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Kattherine W (Friend of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are great and very friendly when we visit. Always go above and and beyond for the residents. Look at want each individual needs and will try they upmost to help. The home get involved with events that are held o the community with is great.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your thoughts about Langley House. We're very pleased to hear that you find the staff friendly, supportive, and willing to go above and beyond for residents and their individual needs. Thank you for letting us know the home's involvement in wider community events has made a positive impression, staying connected to the local community is something we value highly.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Michelle L (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been under the care of Langley House for some 5 yrs. I must say first of all we live 25min away from this home. As one of the only places willing to take her nearing the end of the pandemic. We made the decision to keep her there after the pandemic ended as a perminant resident purley
down to the care she received from the Manager & her team. I cannot praise these girls highly enough My mam had a stroke sadly which then paralysed her down one side which effected her speech meaning she was unable to communicate with us. The girls were amazing so kind, supportive and genuinly care. JUNE 2025 my step Dad joined my mam volantarily as he now has Alzeiymers also. Since being in Langley he has found a new lease of life and his cheeky personality has returned he has settled in so well which gives us as a family peace of mind knowing they are both being well looked after. I cannot recommend the place more highly and trust all the girls 100% Thank you
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for taking the time to share your kind words about Langley House. We're pleased to hear that both your mother and stepfather have settled in well and that our team have been able to provide care with kindness and genuine compassion. It means a lot to all of us that your family feels reassured and confident in the care they receive. We will be sure to pass on your lovely comments to the staff.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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