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Care Homes Owned by Ascot Care Ltd in Durham

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Ascot Care Ltd in Durham

Only the locations & reviews in Durham for Ascot Care Ltd are showing below.

View the details of all 7 locations (with 277 reviews) owned by Ascot Care Ltd

Ascot Care Ltd Locations in Durham (3)

 - Browse 3 Care Homes owned by Ascot Care Ltd in Durham
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Langley House Care Home
Sunderland Road, Horden, Peterlee SR8 4NL 
Top 20 carehome award certificate
9.9 98 reviews
Langley House Care Home, Peterlee, Durham
Top 20 carehome award certificate
"My mam moved to Langley House in February 2026. I've seen such a positive change in mam's overall behaviour. She is once again her happy,…"   Read all 98 reviews
  • from £819 / week
  • 30 Rooms
Location Type Care Home

Langley House Care Home is nestled in the Horden neighbourhood of Peterlee in County Durham. This popular home offers the perfect balance of quiet living within a vibrant community. At Langley ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Springfield Lodge Care Home
North Street, West Rainton, Houghton le Spring DH4 6NU 
8.6 26 reviews
Springfield Lodge Care Home, Houghton le Spring, Durham
"Step father recently admitted- he has settled well, although is experiencing increased confusion which staff have been excellent at…"   Read all 26 reviews
  • from £880 / week
  • 40 Rooms
Location Type Care Home

Springfield Lodge Care Home is situated in the peaceful village of West Rainton in County Durham, offering a tranquil setting for Residents. This well-regarded facility provides first-class quality ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
The Gardens Care Home
Pond Field Close, Salutation Road, Darlington DL3 8LH 
8.5 31 reviews
The Gardens Care Home, Darlington, Durham
"My Father was a resident in The Gardens for over 10 years. Overtime he received very good care and support for his every day needs, being…"   Read all 31 reviews
  • from £780 / week
  • 56 Rooms
Location Type Care Home

The Gardens Care Home is a single storey, well-appointed and very popular Care Home within the Coniscliffe Road area of Darlington. Set in the very peaceful Pondfield Close, they offer unparalleled ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Mental Health Care

Ascot Care Ltd Reviews in Durham (155)

9.2

Ascot Care Ltd has a Group Review Score of 9.2 (9.206) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Ascot Care Ltd must have a Review Score.

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Review of

Langley House Care Home

from Helen V (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam moved to Langley House in February 2026. I've seen such a positive change in mam's overall behaviour. She is once again her happy, funny and bubbly self. Mam settled in straight away and is so content. All the staff are so friendly and helpful. The entertainment is brilliant, there's always something
going on. I knew it was the right home for my mam as it's such a lovely atmosphere. Both managers Joanne and Kirsty have been very supportive to both mam and me. 100% highly recommend Langley House Care Home.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your feedback about Langley House. We're very pleased to hear that your mam has settled in so well and that you have seen such a positive change in her since moving in. It's also lovely to know that the team, activities, and support from Joanne and Kirsty have made such a positive difference. We will be sure to pass on your kind words to the team.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Debbie W (Daughter of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Was a red carpet event, all staff are friendly and very helpful my mam is settling in and loves it.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your feedback about Langley House. We're very pleased to hear that your mam is settling in well and enjoying life at the home, and that the team have made a positive impression. We'll be sure to pass on your kind comments to the team.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Joanne J (Friend of Resident) published on 17 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, very clean. Lovely care home, always make you feel welcome.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for taking the time to share your feedback about Langley House. We're delighted to hear that you find the team friendly, the home very clean, and that you are always made to feel welcome when you visit. We will be sure to pass on your kind words to the team.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Springfield Lodge Care Home

from A T (Stepdaughter of Resident) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Step father recently admitted- he has settled well, although is experiencing increased confusion which staff have been excellent at providing reassurance. Staff are lovely, meals are great, tea and biscuits offered regularly. My step father had not had a bath or shower for 6 weeks prior to admission.
2 days after he came here the staff had encouraged him to shower. Care is second to none. Can't say enough about how fantastic the home is.
Reply from Gretel Dixon, Head of Marketing at Springfield Lodge Care HomeThank you for sharing your experience with Springfield Lodge. We're very pleased to hear that your stepfather has settled in well, and that the team have been able to support with his personal care so quickly and sensitively following his admission. We understand how challenging increased confusion can be, so it's great to know you have felt consistently reassured. We will pass on your lovely comments to them, as we are sure they will treasure them.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Springfield Lodge.
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Review of

Springfield Lodge Care Home

from Susan K (Daughter of Resident) published on 19 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is currently looked after in this care home and I have to say that he is very well cared for. The new manager, Rachel has recently taken over the running of the home and along with Amy they make a great team. All of the staff are lovely and seem to genuinely care for my dad and always have a
smile for you and you're welcomed like family when you visit. I know how difficult it can be when dealing with someone with dementia but they do seem to be able to manage my dad very well as at times he can be quite agitated. Springfield Lodge doesn't have that "care home" smell you often get and it's bright and cheery. Looking forward to the better weather so little day trips can start up again. At the end of the day, no one wants their loved one to be in a care home and it's very stressful and upsetting but as long as my dad is safe and cared for with kindness then I'm happy and he is safe and cared for with kindness at Springfield Lodge.
Reply from Gretel Dixon, Head of Marketing at Springfield Lodge Care HomeThank you for taking the time to share such a thoughtful review of Springfield Lodge. We're very pleased to hear that your dad is being well cared for and that you feel confident in the support he receives. We'll be sure to pass on your kind words to Rachel, Amy, and the wider team.

We understand supporting a loved one living with dementia can be challenging, particularly during moments of agitation, so we are glad to hear you feel our team is looking after your dad with compassion and genuine care, and that the home is always bright, fresh, and welcoming.

We hope your dad enjoys some lovely outings when the weather improves, and thank you again for your trust and support.

We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Springfield Lodge.
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Review of

Langley House Care Home

from K B (Son of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very clean,the food is good and the staff are really good, patient, caring and respectful. It bright and airy and mum loves her room. The system considers all aspects of the residents happiness which we noticed in my mums demeaner.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your feedback about Langley House. We're very pleased to hear that you've found the home clean, bright and welcoming, and that your mum is happy and comfortable in her room. Thank you for your comments on how the staff's patience, care and respect have made such a positive difference to her wellbeing. We'll be sure to pass them on to the the team.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

The Gardens Care Home

from T S (Son of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father was a resident in The Gardens for over 10 years.
Overtime he received very good care and support for his every day needs, being treated with dignity, respect and forming good relationships and friendships with the excellent care staff team.
The facilities more than met his requirements.
They are well maintained & clean, with communal dining and lounge areas, and also private lounge areas which could be used when friends & family visited.
His room was spacious, comfortable and we were allowed to personalise it for him so that we made it comfortable & homely.
There was a constant provision of food and drink available to him as & when he required. And on request and special events was able to have personal ready meals made.
We were always confident with his safety and security within the home and have found management to be very approachable, responsive & proactive.
Our Father was very happy & content here & we were always made welcome too. We would highly recommend The Gardens.
Reply from Gretel Dixon, Head of Marketing at The Gardens Care HomeThank you for taking the time to share such thoughtful and thorough feedback about The Gardens. We're very pleased to hear that your father received such consistent care and support during his time with us, and that he was comfortable, felt respected, and was able to form meaningful relationships with our team. It's lovely to hear that the environment, facilities, and flexibility around his room and meals helped make the home feel welcoming for both him and your family. We are very grateful for your kind comments and will be sure to pass them on to the team.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing The Gardens.
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Review of

Langley House Care Home

from D W (Husband of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Langley house is a good home my wife has lived here for around 2 years and we couldn't ask for better. The staff do a fantastic job and always give 100% as a family we visit daily and are always made to feel welcome.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for your kind feedback about Langley House. We're pleased to hear that your wife has been happy here over the past two years and that you feel the team has been welcoming and care after your wife well. We'll be sure to pass on your kind words to the team, as we're sure they will mean a lot for them.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Ann-Marie W (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in hear for 3 years and I cannot praise it enough the staff are amazing they go out off their way to help in any situation they can.
They have outings and games, cooking, parties and lots of other fun things for them to do.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your lovely feedback about Langley House. We're very pleased to hear that your dad has been happy with us over the past three years and that you've found the staff to be so supportive and caring. It's great to know he enjoys the activities, outings, and events, and that they that help make each day engaging and enjoyable.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Kattherine W (Friend of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are great and very friendly when we visit. Always go above and and beyond for the residents. Look at want each individual needs and will try they upmost to help. The home get involved with events that are held o the community with is great.
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your thoughts about Langley House. We're very pleased to hear that you find the staff friendly, supportive, and willing to go above and beyond for residents and their individual needs. Thank you for letting us know the home's involvement in wider community events has made a positive impression, staying connected to the local community is something we value highly.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Michelle L (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been under the care of Langley House for some 5 yrs. I must say first of all we live 25min away from this home. As one of the only places willing to take her nearing the end of the pandemic. We made the decision to keep her there after the pandemic ended as a perminant resident purley
down to the care she received from the Manager & her team. I cannot praise these girls highly enough My mam had a stroke sadly which then paralysed her down one side which effected her speech meaning she was unable to communicate with us. The girls were amazing so kind, supportive and genuinly care. JUNE 2025 my step Dad joined my mam volantarily as he now has Alzeiymers also. Since being in Langley he has found a new lease of life and his cheeky personality has returned he has settled in so well which gives us as a family peace of mind knowing they are both being well looked after. I cannot recommend the place more highly and trust all the girls 100% Thank you
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for taking the time to share your kind words about Langley House. We're pleased to hear that both your mother and stepfather have settled in well and that our team have been able to provide care with kindness and genuine compassion. It means a lot to all of us that your family feels reassured and confident in the care they receive. We will be sure to pass on your lovely comments to the staff.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from June M (Daughter of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Langley house is a lovely place, the care of mam is outstanding, i have no worries of her being there, i love to come to visit, i do not see it as a care home, i see it as mams home, all staff are lovely, always make you feel welcome, food is amazing too. Always lots of activities on. Langley house
is such a happy place
Reply from Gretel Dixon, Head of Marketing at Langley House Care HomeThank you for sharing your kind feedback about Langley House. We're pleased to hear that your mam feels so well cared for and that you enjoy visiting her. The team will be very glad to hear you feel the home truly is her home, and that their friendliness, the activities, and the food have made her time with us so happy.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Karyn S (Daughter of Resident) published on 22 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in this care home for 3years and couldn't be happier. The management and staff are all excellent and the facilities are excellent also. There are organised activities on a regular basis, which the residents can participate in or chose not to. The staff are very empathetic and treat the
residents with dignity at all times. I would highly recommend this care home.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care HomeThank you for your lovely feedback about Langley House. We're pleased to hear that your mum has been happy with us over the past three years and that you feel confident in the care she receives. It's wonderful to hear your kind words about the staff, activities, and facilities. We'll be sure to pass them on to the team.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Caroline L (Respite Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Langley House is fantastic, they have made my time here amazing, Christmas has been fantastic.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care HomeThank you so much for sharing your kind thoughts about Langley House. We're delighted to hear that you've enjoyed your time with us over Christmas, and that our staff made it feel special to you.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from S S (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam has been in Langley house for 13 months now and I couldn't of asked for any better care , the staff are absolutely brilliant and she always kept busy with all the activities that are going on the home. Mam has well and truly settled in Langley house and all of the
staff are so caring and understanding. I will and have recommended Langley house to people as being an outstanding place to live xx
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care HomeThank you for sharing your experience of Langley House. We're pleased to hear that your mam has settled in well and continues to enjoy the activities and daily life in our home. We're grateful to know you feel confident in the care she receives and that you've found our staff to be caring, understanding, and supportive. We'll pass on your lovely comments to our team.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Michaela W (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start! Having worked in homes myself to having a dear family member in one, two completely different experiences.
My father came to Langley house in May 2025 with Mixed Dementia, he wasn't too happy about the situation but it was for the best.
He hit it off with all the staff immediately,
they took him under their wing, sat him with like minded men to chat with, and did their upmost to help him mingle with everyone. He went on day trips out with them and on any themed days I got to come and sit with dad and the other service users and watch the entertainment too.
Unfortunately my dad became unwell whilst there, the staff were amazing , worth their weight in gold! They called me on every incident involving my father, be it a Nurse visit to a fall .
My dad asked to be made permanent, His care turned to Nursing, palliative. He said he felt cared for , the girls very lovely to him and he felt safe. They treat my dad with respect as if he was their own family,this meant so much
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care HomeThank you for sharing such a heartfelt and personal review of Langley House. It was a pleasure to have cared for your father and we're very grateful to hear how supported, safe, and respected he felt with us. Your kind words about the compassion shown during his nursing and palliative care will mean the world to the staff who looked after him.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from D P (Resident) published on 25 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brought myself into Langley House due to the excellent reputations, best decision I have made, the home is full of love, activities and joy. The management team have helped me massively.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care HomeThank you for sharing your experience at Langley House. We're delighted to hear your stay has made a positive impact on you, and that you've found the home to be full of activities, joy and suupport from our team. We will share your lovely words with them.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Susan J (Friend of Resident) published on 25 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First time visiting Langley House I was most impressed. Plenty of activities keeping residents busy and happy. I am friends of two residents husband and wife, they have been most helpful to keep them together. They have settled in really well. Rooms are beautiful. My friends say food is lovely. A really
friendly place. Staff really helpful.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care HomeThank you for sharing your first impressions of Langley House. We're delighted to hear you were impressed by our rooms, the range of activities, and the welcoming atmosphere. We're delighted to hear that your friends have settled in well together and are enjoying the food and support from our team.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for visiting Langley House.
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Review of

Langley House Care Home

from Peter S (Son of Resident) published on 21 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's great to see mum smiling and being involved in the numerous activities and entertainment can offer. The staff are really kind and helpful and the environment is entirely pleasant and feels homely and familiar. Thank you Langley House.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care HomeThank you for sharing such lovely feedback about Langley House. It's wonderful to hear your mum is smiling, engaged in activities, and enjoying the entertainment on offer. We're also delighted that you find the staff kind and the environment homely and welcoming. We'll pass on your lovely comments to the team.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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Review of

Langley House Care Home

from Denise C (Daughter of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Langley House Care Home is excellent, I can't praise the caring staff enough, extremely well trained and professional. You always get a positive and welcoming atmosphere. The home is clean to a very high standard, excellent facilities, so many varied and engaging activities. The food at Langley House
is gorgeous, the catering staff can't do enough for my mum. Management is fantastic, always ready and helpful in anything we or mum needs. The respect and emotional well-being is brilliant. The care home is a home from home. Mum feels safe and happy there. We all can't praise the staff enough.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care HomeThank you for such a warm review of Langley House. We're delighted to hear that your mum feels safe, happy, and at home, and that you've found the staff caring, professional, and supportive. It's wonderful to know you enjoy the welcoming atmosphere, high standards of cleanliness, engaging activities, and the gorgeous food. We'll pass on your lovely comments to the whole team.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.
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