Langley House

Sunderland Road, Horden, Peterlee SR8 4NL

Langley House is a 26-bedroom (all of which are en-suite), purpose-built nursing care home situated in Horden, near Peterlee, County Durham.

The home is owned by a charity, Durham Aged Mineworkers’ Homes Association (DAMHA), and provides general residential care, respite care, day care, nursing care and end of life care.

Langley House is a single storey building meaning there are no stairs to climb or lifts to take, and as it is situated in the middle of Horden, residents are able to access all local amenities very easily.

The home has a large lounge, which is used for activities and relaxation, and a good sized dining room where residents can sit down to enjoy healthy, home-cooked meals. People are also able to eat in their own rooms if they wish.

Langley House benefits from a secluded courtyard shaped garden which has a seating area, a fish pond and plenty of space for people to do gardening if they wish.

Owner: Durham Aged Mineworkers' Homes Association

Person in charge: Christine Conway (Manager)

Local Authority / Social Services: Durham County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 29

Rooms with ensuite WC: 29

Weekly Charges Guide: Personal Care Single £436 – £452 (These prices are only a guideline, please contact Langley House to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Langley House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.5 (maximum of 10) for Langley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Langley House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.438 for Langley House is calculated as follows: ( (26 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 48 Ratings = 4.438

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.017 Points relating to the number of positive Reviews for Langley House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 3 Reviews ÷ 5.8 Target = 0.517

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.5 Langley House has a Review Score of 8.5 (8.455) from 4 Reviews


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Langley House?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Langley House

  • Daughter of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1

Fantastic home, the improvement in my mam is amazing, a one we thought we would never see, she is treated with respect. The girls are always laughing and singing and nothing is a bother to them.

How likely would you be to recommend Langley House? Extremely Likely

Overall Standard

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Average Rating:   4.8 out of 5

My mother in law was put into Langley House and as a family, we have never looked back. The care she receive s is excellent so well looked after

How likely would you be to recommend Langley House? Extremely Likely

Overall Standard

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Care / Support

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Treated with Dignity

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Average Rating:   4.5 out of 5

Neil Shaefer, PR consultant at Langley House responded to this review on 15 Dec 2017:

Thank you Colin for such kind words.

Since my husband became a resident last year I have to say I'm really pleased with the care he receives. Yes, the home could be better with more staff but that's all homes. He is clean well fed and his room is always clean. The staff are friendly and go the extra mile.

How likely would you be to recommend Langley House? Extremely Likely

Overall Standard

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Average Rating:   3.8 out of 5

I myself find langley house a very lovely home my grandma has made lots of friends in here and I am happy with how she is looked after in here to the point with her falling nearly every day the staff are trying their utmost to keep my grandma safe. I enjoy visiting the home there are some lovely residents and I also speak to a lot of them as well. The staff are lovely and polite I can go to any of them if I have any problems or questions I would speak to any of them.

How likely would you be to recommend Langley House? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

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