Langley House Care Home

Sunderland Road, Horden, Peterlee SR8 4NL
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9.9 85 Reviews
  • Langley House Care Home, Peterlee
Langley House Care Home is nestled in the Horden neighbourhood of Peterlee in County Durham. This popular home offers the perfect balance of quiet living within a vibrant community.

At Langley House, Residents receive superior-quality care alongside an extensive array of activities designed to stimulate their minds, foster social interaction, and promote physical activity.

Langley House staff are experienced, highly trained and committed to delivering compassionate care with dignity. The team prioritises the well-being and comfort of their Residents by providing personalised care and support, tailored to the unique preferences and needs of each individual.

Residents and their families can bask in the sunshine within the beautiful gardens, while the home’s proximity to shops, public transport, and the seafront ensures plentiful chances to embark on outings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £819 – £930
  • Self-Funded Residential Dementia Care: £850 – £930
  • RESPITE Self-Funded Residential Care: £819 – £930
  • RESPITE Self-Funded Residential Dementia Care: £850 – £930

Langley House fees include:
-   Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
-   Furnished accommodation.
-   All meals and drinks.
-   In-house laundry service.
-   Weekly ward round from the local GP practice.
-   A key worker allocated to each resident for extra support.
-   All in-house activities organised to promote physical and mental wellbeing amongst Residents.
Additionally, Residents can request the following external services for an extra charge:
-   Chiropody
-   Hair Dressing
-   Barbers
-   Vision and/or hearing visits
-   Dedicated dentist
-   Newspaper delivery
-   Subscription-based TV services
-   Trips and days out are subsidised through the Residents Fund, but may incur a small fee.
Please note that fees published are indicative only. Prices vary based on room sizes. Final fees to be charged are based on an assessment of the needs and preferences of every Prospective Resident at Castleview.

These prices are only a guideline, please contact Langley House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joeanne Campbell (Registered Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (3)

Visiting

  • Relatives are welcome at anytime, but they should aim to visit outside of protected meal times, unless sharing a meal with the Resident visiting. Visitors who wish to share a meal with a Resident can request this with 48hrs notice. Langley House is a pet friendly home and welcomes well trained pet visitors with a little advanced notice. Prospective Residents can book a tour to be shown around, meet the team and have questions answered.

Parking

  • Parking is available at the front and side of the building.

Langley House Care Home Reviews (85)

9.9

Langley House Care Home has a Review Score of 9.9 (9.898) out of 10, based on 50 reviews in the last 2 years.
Over all time Langley House Care Home has 85 reviews.

Overall Experience
  • 70
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Date Published
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Reviewer Connection to Langley House Care Home
  • 35
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  • 7
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Total of 85, showing 1-20
Review from Susan S (Daughter of Resident) published on 20 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Langley House Care Home is an excellent care home, I find all the staff and management very nice and very caring. The home is always clean and has a lovely atmosphere when I visit. The standard of care is excellent and my mother is very well cared for and happy.
I would and have recommended this home
to everyone I know.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home

Thank you for your kind words about Langley House's staff and management. We are very glad you find the home clean, the atmosphere welcoming and that your mother is happy at Langley House. Many thanks for your lovely recommendation.We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.

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Review from Christine M (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is so well looked after at Langley house, I could not be more happy that she is here. Staff and management are excellent. She is so well looked after everyone. Staff look after everyone so well, observing the relationships and interactions between all staff, and residents. Mum is safe and secure
here, which gives me peace of mind at all times.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home

Thank you for your heartfelt review of Langley House. Creating a safe and nurturing environment is very important to us, and were glad to hear your Mum is well cared for and that you feel confident in the support from our staff and management. We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.

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Review from Sharon B (Daughter of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all friendly. My mums well looked after.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home

Thank you for your positive feedback about Langley House. Were glad to hear that our friendly staff are providing good care for your mum and that she is well looked after. Your kind words encourage us to keep delivering the best care possible.We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.

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Review from L O (Son of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service. People care overall very happy.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home

Thank you for your kind words about Langley House. Ensuring our residents feel cared for and supported is our top priority, and we're pleased to hear you're happy with the service and the care provided by our team. We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.

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Review from Jenny S (Daughter of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic staff, always cheerful and chatty helping quickly with any issues. Spacious nicely decorated rooms, frequent entertainment and plenty of food! Beautiful garden area too. I would highly recommend this home for your loved ones for a high level of special care by truly special caring staff.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home

Thank you for your wonderful feedback about Langley House. Were thrilled to hear youve noticed our cheerful and attentive staff, as well as the spacious rooms, frequent entertainment, and beautiful garden. Thanks for your recommendation!We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.

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Review from Alan G (Son of Resident) published on 7 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has now been a resident for two months. The management and staff have been brilliant always there to help with my problems or issues, if my dad takes ill I am always informed by phone, always.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home

Thank you for sharing your experience at Langley House. Were glad to hear that the management and staff have been supportive and responsive during your fathers time with us. Keeping you informed, especially when your dad is unwell, is very important to us, and were pleased this communication has given you reassurance.We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.

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Review from M G (Relative of Resident) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Relative not long into Langley House. I find clean, smells fresh. Staff very friendly caring and always willing to help.
Meals always smell lovely.
Talking to my relative, he praises them all. How lovely they all are.
He says they look after me well.
I've found he has settled in well, and very
happy to be there. He says "they look after me well".
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home

Thank you for your review. It's wonderful to hear that your relative has settled in well and feels happy at Langley House. We're pleased that you find the environment clean and fresh, and that the meals and our friendly and caring staff have made such a good impression.We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.

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Review from Richard R (Son of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find management and staff to be extremely helpful and professional, nothing is a bother to them at all. The home is spotlessly clean and I have every faith that my father is receiving the best possible care.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home

Thank you for your kind words about Langley House. Its wonderful to hear that you find both the management and staff to be so helpful and professional, and that nothing is ever too much trouble. Knowing you have every confidence in the care your father is receiving means a great deal to us, and were also pleased that youve found the home to be spotlessly clean.We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House.

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Review from I E (Nephew of Resident) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fabulous staff and accommodalways something for the residents to do and I would not hesitate recommending langley house to anyone. A lovely friendly atmosphere and the staff are professional and friendly always.
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home

Thank you for your kind words about Langley House. We're delighted to hear that you find the atmosphere friendly, our staff professional and welcoming, and the activities for our residents engaging. We're grateful for your support!

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Review from J I (Brother of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Langley House is a lovely friendly place, great staff, good accommodation, good food, lovely and warm, great activities to keep the residents busy and active. A really good place to be! They take them to the beach out on activities and to places to see. Good atmosphere!
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Review from A J (Daughter of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Langley House Residential Care Home in Horden in November 2025. Sadly, he had a fall a few days after being there but the staff were quick to call an ambulance and dad was taken good care of until it arrived. After his operation, he went back to Langley House. The staff are absolutely
lovely.
They're so kind, patient and helpful and take such good care of the residents. Although he has only been there a short time, they have helped make him feel very welcome. The food is great and plentiful. There was something going on to entertain the residents every day in the run up to Christmas. Some of the local children came in to sing carols, there was a nativity play and an Elvis tribute to name but a few things. It's so nice to see the smiles in so many faces. Let's hope it continues.
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Review from A G (Son of Resident) published on 12 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care mam receives. Staff are very friendly and polite and always seem to get mam engaged with all the activities despite her dementia which she enjoys. The home itself especially her room are always clean and tidy.
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Review from Deborah H (Daughter of Resident) published on 12 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Mam has came into Langley House she has become less distressed with her vascular dementia. She takes part in the activities especially when there is entertainment on as she loves music. The staff take really good care of her which is such a comfort knowing she is safe and happy. She enjoys her
meals and she has a lovely room.
Over the moon with the service provided couldn't recommend enough.
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Review from Stephen A (Son of Resident) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother loved her time in this home, she found it hard to leave her home of 60 years but the staff and home could not do enough for her, unfortunately, we lost Mother on January 24, but just to say her final days were made as good as we could have wished.
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Review from C S (Son of Resident) published on 25 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in for 4 months and seems settled. The staff are extremely friendly, very approachable and aware of his habits and needs. The home is comfortable and clean and it is nice to know he is in a safe environment.
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Review from M S (Granddaughter of Resident) published on 20 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely clean and bright home, staff and management are so friendly and helpful, plenty of activities and events. So pleased my nana is in Langley, they can't do enough for you and make us feel so welcome, highly recommend.
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Review from R A (Son of Resident) published on 18 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
While my mother was a resident. She was treated very well by the great staff. She had her favourites but never had a bad word about any of them. She always complained about the food though. All in all, she was happy at the home.
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Review from Pat W (Daughter of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam was a resident in Langley House for around 4 months due to poor mobility and was in need of 24-hour care, first impression on visiting before Mam moved in to look around was polite, friendly and happy by all the staff, lovely spacious rooms, clean and well decorated, just ready to move in, the
staff went above and beyond to help with her needs even at difficult times when Mam would tend to be stubborn and challenging. I would recommend Langley House for all care needs, the staff are amazing, thank you for all the love and care giving to my mam.
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Review from Janet A (Daughter of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam always seems content whenever I visit. She's well cared for and fed. I know this, as she's put on weight!
On my last visit, they were having a Halloween party. Mam and many others were up dancing and singing, having a wonderful time.
All the staff are friendly and caring. I've noticed they're
very efficient at getting all their residents up and into the dining hall at meal times, no matter what level of assistance the resident needs.
I've visited different days and times and I have always been welcomed by staff members and they are always on hand caring for their residents.
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Review from D Y (Granddaughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely home, always clean, and the staff are all very kind and helpful. My Nanna enjoys the activities and enjoys taking part when possible. She enjoys being able to go in the bath and having the hairdresser come to do her hair.
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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Langley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.898 for Langley House Care Home is calculated as follows: ( (544 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 596 Ratings = 4.898
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Langley House Care Home is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 50 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 04 Sep 2025

For up to date information on bed vacancies, please contact us.

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Awards / Recognitions (0)

Meet the Team (2)

Joeanne

Joeanne Campbell

Job Title: Registered Home Manager Joined: 2022

I have worked in the care sector since the age of 18. I completed a Health and Social Care course in sixth form and completed a 6-week placement in a care home, and from then I knew working in care was what I wanted to do. I started as a Care Assistant and progressed to Senior Care then Deputy Manager then Manager. I have completed my GNVQ in Health and Social Care, I have my NVQ levels 2, 3, 4 and 5. I started for Ascot Care in 2007 as Senior Carer then Deputy Manager in 2009 till I progressed to Home Manager of Langley House in 2022.


During my 2 years at Langley House, we have gone from “requires improvement” to “Good” in all areas, and we are the first home in the North East to be a Veteran Friendly Accredited Home, which is an achievement.

Kirsty

Kirsty Atkinson

Job Title: Deputy Manager Joined: 2021

I have worked at Langley House since 2010. I started as a Kitchen Assistant and worked my way up to Carer, Senior Carer and now Deputy Manager. I have my NVQ level 2 and 3 in Health and Social Care and I have my NVQ in Team Leading. When I started as a Kitchen Assistant it was lovely working with the elderly and made me want to progress in the care side, which I have loved over the past 14 years. We are the first home in the North East to be a Veteran Friendly Accredited Home, which is an achievement. I take a great interest in this as I have family in the service, and it has been very rewarding to complete this accreditation.

Frequently Asked Questions about Langley House Care Home

What types of Care is Langley House Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Langley House Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Langley House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Langley House Care Home to the centre of Peterlee?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Langley House Care Home to verify any information. View our terms and conditions. Langley House Care Home has an Enhanced Service - more info.