Langley House Care Home

Sunderland Road, Horden, Peterlee SR8 4NL
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9.9 85 Reviews
  • Langley House Care Home, Peterlee
Langley House Care Home is nestled in the Horden neighbourhood of Peterlee in County Durham. This popular home offers the perfect balance of quiet living within a vibrant community.

At Langley House, Residents receive superior-quality care alongside an extensive array of activities designed to stimulate their minds, foster social interaction, and promote physical activity.

Langley House staff are experienced, highly trained and committed to delivering compassionate care with dignity. The team prioritises the well-being and comfort of their Residents by providing personalised care and support, tailored to the unique preferences and needs of each individual.

Residents and their families can bask in the sunshine within the beautiful gardens, while the home’s proximity to shops, public transport, and the seafront ensures plentiful chances to embark on outings.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £819 – £930
  • Self-Funded Residential Dementia Care: £850 – £930
  • RESPITE Self-Funded Residential Care: £819 – £930
  • RESPITE Self-Funded Residential Dementia Care: £850 – £930

Langley House fees include:
-   Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
-   Furnished accommodation.
-   All meals and drinks.
-   In-house laundry service.
-   Weekly ward round from the local GP practice.
-   A key worker allocated to each resident for extra support.
-   All in-house activities organised to promote physical and mental wellbeing amongst Residents.
Additionally, Residents can request the following external services for an extra charge:
-   Chiropody
-   Hair Dressing
-   Barbers
-   Vision and/or hearing visits
-   Dedicated dentist
-   Newspaper delivery
-   Subscription-based TV services
-   Trips and days out are subsidised through the Residents Fund, but may incur a small fee.
Please note that fees published are indicative only. Prices vary based on room sizes. Final fees to be charged are based on an assessment of the needs and preferences of every Prospective Resident at Castleview.

These prices are only a guideline, please contact Langley House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Joeanne Campbell (Registered Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989
  • Last Refurbishment: 2024
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (3)

Visiting

  • Relatives are welcome at anytime, but they should aim to visit outside of protected meal times, unless sharing a meal with the Resident visiting. Visitors who wish to share a meal with a Resident can request this with 48hrs notice. Langley House is a pet friendly home and welcomes well trained pet visitors with a little advanced notice. Prospective Residents can book a tour to be shown around, meet the team and have questions answered.

Parking

  • Parking is available at the front and side of the building.

Langley House Care Home Reviews (85)

Total of 85, showing 21-40
9.9

Langley House Care Home has a Review Score of 9.9 (9.898) out of 10, based on 50 reviews in the last 2 years. Over all time Langley House Care Home has 85 reviews.

Overall Experience

  • 70
  • 15
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  • 0

Date Published

85
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Overall Experience  Overall Experience 5.0 out of 5

What a beautiful care home. Could not praise this place enough my Nana feels right at home and so comfortable, happy, and well looked after.
The staff are so welcoming always welcomed with a smile and nothing is too much to ask.
Knowing my Nana feels at home, safe, and well looked after means a lot.
Love
seeing the photos of the activities they do with the residents, what a lovely place.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely warm caring staff, my mother-in-law is very happy here and we now have peace of mind. The home is also dog friendly so we can bring our Cocker Spaniel in and the residents and staff love him.

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Overall Experience  Overall Experience 5.0 out of 5

My nana was in Langley House for a short time and received end-of-life care witch as a family we feel was amazing, the staff and management made sure she was comfortable and pain-free and treated with the utmost dignity and respect and us as a family were made to feel welcome day and night and always
looked after as well. Thank you to the management and the staff for everything.

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Overall Experience  Overall Experience 5.0 out of 5

Cannot say enough about Langley House, the staff and management are always on hand and can't do enough for my mam, she is always smiling and never has a bad word to say. She always has plenty of activities to do each day which she loves and her room is the best always clean and tidy and warm for her,
I can honestly say she is thieving in this home and would recommend it to anyone looking for a place where their loved one is happy and well looked after and treated as part on one big family.

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Overall Experience  Overall Experience 5.0 out of 5

This care home is the best one in the area, it's the only place where my mother-in-law has felt comfortable and happy. The staff are amazing right the way from management to cleaning staff, nothing is ever a problem and they can't do enough for you and the residents. Every time we visit the home is
always clean and smells lovely the rooms are really spacious and always lovely and warm, this place is definitely one that I would recommend for a loving caring home for your loved ones to stay.

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Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the care our mam receives, it is one of the best care homes going and deserves the rating of outstanding. We as a family can go home knowing she is well looked after. They go above and beyond and staff are always friendly and caring. Management, we can't fault in any way, again they go
above and beyond. And always take pride in their job and do anything for the residents, there are always activities going on, and always see smiles on their residents' faces.

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Overall Experience  Overall Experience 5.0 out of 5

My uncle was in Langley House for 2 weeks respite, he loved his stay there very helpful and friendly staff can't wait to go back. Rooms were lovely and clean he loved the meals and enjoyed taking part in the activities.

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Overall Experience  Overall Experience 5.0 out of 5

Langley House has a great atmosphere with light and airy rooms. Staff are always smiling and nothing is too much trouble if you ask them for anything. My mam has been resident here for a few years and you feel welcome when you visit. Plenty of entertainment for the residents with trips out to various
venues or for ice creams at the seaside. We are very happy with the care provided.

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Overall Experience  Overall Experience 5.0 out of 5

My mum came into this care home two years ago. I have been extremely pleased with most things. I don't think I could have picked a better care home for her.
Most of the staff are extremely helpful, friendly and caring.
The management is extremely approachable and friendly and does a really good job!

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law just moved in here and the staff are very kind and respectful. The staff are very helpful. They help us with anything we need. He room is nice and spacious, the dining room is nice and they do lots of activities. My mother-in-law likes the meals.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and service in the home. My aunt is very happy and settled well, enjoys her meals and is always well cared for. The staff are always caring and helpful. We are very happy with the care she receives and the high standard of the home.

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Overall Experience  Overall Experience 5.0 out of 5

Great service, lovely friendly atmosphere.

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Overall Experience  Overall Experience 5.0 out of 5

Great service, er are always welcome and my husband is well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Lovely staff and nothing is too much trouble.

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Overall Experience  Overall Experience 5.0 out of 5

First class service, fantastic staff.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the home, from day one management and staff have been so welcoming and friendly to Mam and our family. Mam has settled so well, nothing is a bother for any of the staff. The food is lovely. It is such a pleasure to visit there. I would highly recommend Langley House.

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Overall Experience  Overall Experience 5.0 out of 5

The nursing home is very nice. My mother's bedroom is always nice and tidy. The staff members are very friendly and helpful and there is a nice garden for my mother to sit out in. I'm glad she's finally happy now where she is, thank you.

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Overall Experience  Overall Experience 5.0 out of 5

From what I have seen I am impressed with the home.

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Overall Experience  Overall Experience 5.0 out of 5

I am happy at Langley House. Staff are so good, they are always there for you. They even come in during the night to see you are alright. I feel safe here as I fall often. The manager is a lovely lady. You can even go and see her any time. Nothing is a bother to her. 10 out of 10.

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Overall Experience  Overall Experience 5.0 out of 5

Langley House is a caring care home. Everything from cleaning of rooms is excellent, the food, all meals are excellent also. Entertainment is provided for all and most of us join in if we are able to. We have a motivator who certainly gets us all moving including armchair exercises. I certainly feel
an improvement. They are lovely people, from staff to residents.

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Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for Langley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for Langley House Care Home is calculated as follows: ( (544 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 596 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Langley House Care Home is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Nov 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Joeanne

Joeanne Campbell

Job Title: Registered Home Manager

Joined: 2022

I have worked in the care sector since the age of 18. I completed a Health and Social Care course in sixth form and completed a 6-week placement in a care home, and from then I knew working in care was what I wanted to do. I started as a Care Assistant and progressed to Senior Care then Deputy Manager then Manager. I have completed my GNVQ in Health and Social Care, I have my NVQ levels 2, 3, 4 and 5. I started for Ascot Care in 2007 as Senior Carer then Deputy Manager in 2009 till I progressed to Home Manager of Langley House in 2022.


During my 2 years at Langley House, we have gone from “requires improvement” to “Good” in all areas, and we are the first home in the North East to be a Veteran Friendly Accredited Home, which is an achievement.

Kirsty

Kirsty Atkinson

Job Title: Deputy Manager

Joined: 2021

I have worked at Langley House since 2010. I started as a Kitchen Assistant and worked my way up to Carer, Senior Carer and now Deputy Manager. I have my NVQ level 2 and 3 in Health and Social Care and I have my NVQ in Team Leading. When I started as a Kitchen Assistant it was lovely working with the elderly and made me want to progress in the care side, which I have loved over the past 14 years. We are the first home in the North East to be a Veteran Friendly Accredited Home, which is an achievement. I take a great interest in this as I have family in the service, and it has been very rewarding to complete this accreditation.

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