Langley House fees include:
- Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
- Furnished accommodation.
- All meals and drinks.
- In-house laundry service.
- Weekly ward round from the local GP practice.
- A key worker allocated to each resident for extra support.
- All in-house activities organised to promote physical and mental wellbeing amongst Residents.
Additionally, Residents can request the following external services for an extra charge:
- Chiropody
- Hair Dressing
- Barbers
- Vision and/or hearing visits
- Dedicated dentist
- Newspaper delivery
- Subscription-based TV services
- Trips and days out are subsidised through the Residents Fund, but may incur a small fee.
Please note that fees published are indicative only. Prices vary based on room sizes. Final fees to be charged are based on an assessment of the needs and preferences of every Prospective Resident at Castleview.
These prices are only a guideline, please contact Langley House Care Home to find out the exact price for your requirements.
Relatives are welcome at anytime, but they should aim to visit outside of protected meal times, unless sharing a meal with the Resident visiting. Visitors who wish to share a meal with a Resident can request this with 48hrs notice. Langley House is a pet friendly home and welcomes well trained pet visitors with a little advanced notice. Prospective Residents can book a tour to be shown around, meet the team and have questions answered.
Parking is available at the front and side of the building.
Langley House Care Home has a Review Score of 9.9 (9.898) out of 10, based on 50 reviews in the last 2 years. Over all time Langley House Care Home has 85 reviews.
Review from Samantha P (Granddaughter of Resident) published on 28 June 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
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Review from Karl M (Grandson of Resident) published on 25 June 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
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Treated with Dignity
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Review from Colin B (Son-in-law of Resident) published on 18 December 2017
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Neil Shaefer, PR consultant at Langley House Care Home
Thank you Colin for such kind words.
Facilities
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Review from Maureen R (Wife of Resident) published on 29 May 2017
Submitted via Website •
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Overall Experience
4.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Amanda R (Granddaughter of Resident) published on 28 February 2017
Submitted via Website •
Report
Overall Experience
4.0 out of 5
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Care / Support
Cleanliness
Treated with Dignity
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The Review Score of 9.9 (9.898) out of 10 for Langley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.898 for Langley House Care Home is calculated as follows: ( (544 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 596 Ratings = 4.898
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Langley House Care Home is based on 50 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 50 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Nov 2022
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Job Title: Registered Home Manager
Joined: 2022
I have worked in the care sector since the age of 18. I completed a Health and Social Care course in sixth form and completed a 6-week placement in a care home, and from then I knew working in care was what I wanted to do. I started as a Care Assistant and progressed to Senior Care then Deputy Manager then Manager. I have completed my GNVQ in Health and Social Care, I have my NVQ levels 2, 3, 4 and 5. I started for Ascot Care in 2007 as Senior Carer then Deputy Manager in 2009 till I progressed to Home Manager of Langley House in 2022.
During my 2 years at Langley House, we have gone from “requires improvement” to “Good” in all areas, and we are the first home in the North East to be a Veteran Friendly Accredited Home, which is an achievement.
Job Title: Deputy Manager
Joined: 2021
I have worked at Langley House since 2010. I started as a Kitchen Assistant and worked my way up to Carer, Senior Carer and now Deputy Manager. I have my NVQ level 2 and 3 in Health and Social Care and I have my NVQ in Team Leading. When I started as a Kitchen Assistant it was lovely working with the elderly and made me want to progress in the care side, which I have loved over the past 14 years. We are the first home in the North East to be a Veteran Friendly Accredited Home, which is an achievement. I take a great interest in this as I have family in the service, and it has been very rewarding to complete this accreditation.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Langley House Care Home to verify any information. View our terms and conditions. Langley House Care Home has an Enhanced Service - more info.
