Care Homes Owned by S L W Ltd in Tyne & Wear

Thank you for taking the time to share your experience and for giving us such lovely feedback. It really does mean a great deal to the whole team. Read less

Thank you again. Read less

Thank you for trusting us with the care of your mum and dad. Your words are a wonderful reminder of why we do what we do. Read less

It has been a pleasure to welcome you both, and we hope your dad continues to do well. Thank you again for choosing us and for placing your trust in our team. Read less

Thank you again for your heartfelt review. We send you our sincere condolences and very best wishes. Read less

We're really pleased to hear that your mam has settled into Sycamore since moving in and that your initial experience, from assessment through to admission, was positive. It's lovely to know that you've found our team to be friendly and professional, and that you feel reassured by the standard of care, food choices, and the environment we provide.

Keeping families informed is incredibly important to us, so we're especially glad that our communication has helped you feel confident and involved in your mam's care-no matter how small the update may be.

Your kind words will be shared with the whole team, who work hard every day to provide safe, compassionate, and person-centred care.

Thank you again for your feedback-it is greatly appreciated Read less

Thank you so much for your kind and thoughtful words. It truly means a great deal to us that your sister-in-law has felt so warmly welcomed and supported since moving into Sycamore. Helping someone settle into a new home is so important, and we're delighted to hear she felt at ease so quickly.

Your lovely comments about our team, the activities, mealtimes and the atmosphere throughout the home will be shared with everyone - they will be so proud. We're especially pleased that you feel well informed and reassured about her care, as that partnership with families is something we value deeply.

Thank you for your recommendation and for placing your trust in us. Read less

Thank you so much for your kind and heartfelt feedback. It truly means a great deal to us.

We are delighted to hear how happy you are with the care and attention your mum has received, and that you feel well informed and reassured about how she is doing. Our team work incredibly hard to provide compassionate, person-centred care, so it is wonderful to know this has been felt by you and your family.

Your kind words about all members of staff - from nurses and carers to our domestic team - will be shared with them, as recognition like this is incredibly motivating and rewarding.

Thank you for trusting us with your mum's care. We are very pleased to have her with us and will continue to support her, and you, with the same dedication and care. Read less

Thank you so much for sharing such a heartfelt message. We know how incredibly difficult that decision must have been for you as a family, and it truly means a great deal to hear that Joanne, Nicola, and the teams in the Cottage and on the Hawthorne Unit were able to support you with such kindness, compassion, and understanding. Your words are a real testament to the dedication of our staff, who strive every day to provide care that is not only safe and professional but also respectful and dignified. We are so pleased that your dad is settled and that you have been able to find peace of mind knowing he is in caring hands. Thank you again for your trust and your very kind recommendation-it is genuinely appreciated by us all. Read less

Thank you so much, Ashley, for your incredibly kind and touching words. It truly meant a great deal to all of us to care for your Dad, and we're so glad we could share so many moments with him-cups of tea included, of course. His character, quirks and all, made him very special, and he will be fondly remembered by everyone here. Please know that your visits, conversations and care meant just as much to us as they did to him. Our thoughts are with you and your family at this very difficult time, and you will always be welcome to pop in and see us. Thank you again for trusting us with your Dad's care. Read less

Thank you so much for taking the time to share such a heartfelt and thoughtful review. We understand how incredibly difficult it is to entrust the care of a loved one to others, and we are truly honoured that you placed that trust in Sycamore. Knowing that your mother was supported with compassion, dignity and dedication throughout her journey means a great deal to us. Your kind words about our environment, food, and, most importantly, our staff and leadership team will be shared with everyone involved. To be able to support both residents and families, especially at the most sensitive times, is a privilege we never take lightly. Thank you for your gratitude and for allowing us to be part of your mother's care. Read less

Thank you so much for sharing such kind and thoughtful feedback. We are incredibly proud of our whole team, and it means a great deal to hear how supported you and your family have felt. Knowing that your dad feels safe, secure and truly at home at Sycamore Boldon is exactly what we strive for. The care and compassion shown during his hospital stay and return reflects the genuine commitment our staff have to each resident's wellbeing. We are very grateful for your trust and for taking the time to share your experience. Read less

Thank you so much for your incredibly kind and thoughtful feedback. It means a great deal to us that from the moment your dad arrived at Thornbury, you have felt confident, supported, and reassured. Hearing that he has settled so well and is treated with dignity and respect at all times is exactly what we strive for.

We are especially pleased that you feel welcomed when visiting and that communication with the team has been positive and consistent. Your comments about the cleanliness, atmosphere, and professionalism of the home will be shared with all staff, who will be truly encouraged by your words.

Thank you for trusting Thornbury with your dad's care. We feel privileged to support him and your family and are very grateful for your wholehearted recommendation. Read less

Thank you for trusting us with your dad's care and for being part of the Sycamore family. Read less

Thank you so much for taking the time to share such a kind and thoughtful review. We are truly delighted to hear that you are happy with the care your mam receives and that our staff and managers have made a positive difference for both her and your family. Knowing that you feel reassured and at ease when you go home after a visit means everything to us, as your mam's health, comfort, and safety are always our top priority. Your lovely words will be shared with the whole team, and they will be very proud to know their care and support are so deeply appreciated. Thank you again for your trust-it means more to us than we can say. Read less