Care Homes Owned by Sherburn House Charity

for more but this is the reality of most care homes - and I would say Sherburn House is pretty good.
It truly is the staff that make the difference- and they do here. Thank you for everything you do - it's seen and very much appreciated.

procedures eg DOLS & sedation medication (not approved by POA) without POA knowledge to make it easier for the carers, instead of actually using care? Manager always on holiday. Never available to discuss. Works from home. Instead of the manager investigating situations herself, she takes the word of the staff. An incident in the home regarding over medication & adverse reaction was never documented, instead given sedation not approved by POA to counteract. Not sure why open as a care home, only limited amount of care prepared to be provided. They could however provide more care and do so to certain residents. Movement of resident out of home, only in the best interest of home & charity, not resident.

gets her hair done, she is very happy, what a relief to know when I go home she will be very well cared for. They very quickly pick up on any health problems and deal with it professionally and immediately.
It must be the best care home, at least in the North east, five-star.

deteriorating abilities with such good humour and compassion.

chef on site, as the food quality has deteriorated recently, but other than that, everything is perfect.

visits from performers, activities, so much going on.

activities. Having cared for my mother for a number of years I am confident in the care she receives from staff at Beddell House which is a great relief to know she is well cared for and safe, in excellent accommodation.

members /unpaid carers.
My father came home with 2 significant wounds which we knew nothing about. One was a huge abscess on his chest that according to his care notes which I obtained via a SAR had been present for almost 3 months but had never been treated.
Food is average at best.
The best things about Bedell House are the rooms (with separate bedroom and living area and en suite toilet and shower), the outlook from the public rooms and the woodland walk that's accessible with a wheelchair/mobility scooter.

on their face. It was lovely to see how they persuaded residents to partake in activities and to eat as much of the meals as they could manage. It was marvellous to watch how a resident would say ‘I cannot eat today’ but staff would persuade them they needed to eat (no bullying just patience) and before too long food would be eaten.

Thank you all staff for a most enjoyable stay.

and care.