from Alice J (Friend of Resident) published on 17 June 2021
Submitted via Website • Report
Overall Experience4.0 out of 5
The whole team are always welcoming and friendly and I have seen how well they interact with, not only my friend but other residents as well. They have looked after everyone so well during this awful pandemic and it is reassuring to know that their procedures are so stringent that they have not lost
anyone to COVID. Even though things have been difficult the staff and manager have taken the time to speak to me about my friend and I have been able to keep in contact with them, and have used a video phone, so we can see each other as well. They have all done such an amazing job during this whole difficult time and I am so glad that my friend is looked after by such a caring team of professionals.
Reply from Carol Hamilton, Operations Manager at Newton Care
Thank you for taking the time to write this review. I will pass your comments to the team who have all worked so very hard during the last 14 months. It is always very uplifting to receive such high…read more
from Diane J (Friend of Resident) published on 22 November 2019
Submitted via Website • Report
Overall Experience5.0 out of 5
My friend has been at Newton Care home for the past three years. The home is warm and comfortable. There have been considerable improvements during the past 16 months, since a change of management. They have brought positivity and new ideas which have impacted on the home, and on the residents in a
good way. Staff are friendly and welcoming. My friend is cared for with respect and dignity, is clean and well presented. Her medical needs are also looked after very well.
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