from £1,050 / weekSize 45 rooms
Size 31 rooms
Reviews posted for members of Arthur McLean.
Mum settled in very well and was happy. Her room was immaculate, she was always well dressed,with...
Celebrations were arranged for so many occasions Halloween, Easter, and she was taken out on visits. She enjoyed her meals and formed good relationships with her carers. We were also supported as it was hard to watch her decline and her death on 12th December. It was touching how many of her carers came to say goodbye to mum.
Thank you so very much for such kind words. It was a pleasure and a privilege to be able to be a part of your lifes for a short period of time. She will always be a part of our Riverside family.
The staff have a...
Appreciate the care and service they provided.
Over the two years my husband was resident, I was dissatisfied on many occasions with his level of care. In 2019 and again in 2020, I found I had no other option than to complain to the Care Inspectorate. After an investigation by them, complaints were justified and upheld.
Over the two years my husband was resident, I was dissatisfied on many occasions with his level of care. In 2019 and again in 2020, I found I had no other option than to complain to the Care Inspectorate. After an investigation by them, complaints were justified and upheld.
The reviewer was always unhappy their partner needed the support of a care home. We worked hard to meet their expectations. We admired their relentless drive to achieve the best outcome for their partner and hold us to account. We agree we were not perfect, and we apologise for not always finding...
The reviewer was always unhappy their partner needed the support of a care home. We worked hard to meet their expectations. We admired their relentless drive to achieve the best outcome for their partner and hold us to account. We agree we were not perfect, and we apologise for not always finding it easy to meet their expectations. This experience led to serious self-examination and the scrutiny of the Care Inspectorate. Although elements of the complaint were not upheld and some were upheld in part, we and the Care Inspectorate identified areas where we could or should have done better and improvements were made. Many were specific to the reviewer's partner's situation and all were implemented at the time in 2019 and 2020.
Considering the the time we spent reviewing and adjusting our procedures to meet the concerns raised by the reviewer, we are disappointed their review fails to recognise our efforts and does not acknowledge any goodwill or diligence on the part of the Home.
There are currently no awards/recognitions posted yet for Arthur McLean.
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Average costs per week for care homes owned by Arthur McLean by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Arthur McLean, based on 1 out of 2 settings.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
Arthur McLean own 2 Care Homes.
Riverside Healthcare Centre & Cartvale Nursing Home have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Arthur McLean to verify any information. View our terms and conditions. Arthur McLean has a Basic Service -what a Basic Service includes.
