Care Homes Owned by Mansfield Care Ltd in Ayrshire

My husband has been in Belhaven for 15 months and this was a very difficult decision to make. When my son and I went to see it we instantly felt a comfortable atmosphere not what I had expected and a calm and homely feeling. This was the best decision that I ever made as he was immediately accepted like one of the family by all the carers and he just loves them all, his sense of humour is back again joking with staff and residents. He is very well cared for has a lovely bedroom with a wet room attached. He has lovely meals and lots of entertainment and trips out. I couldn't have given him as much attention as they do. I can't thank them enough.

My 'uncle' has been in Belhaven House for only a few weeks so far. I have been impressed by the friendliness of staff and residents.The staff attend to even the small details of the resident's needs and obviously care deeply for each and every one. The rooms are comfortable and the actual building is a beautiful house. I am so pleased my relative lives there.

Another wee point, Mum has a raised toilet seat at home. This helps her get on & off the toilet, especially with her having had a broken should, rheumatoid arthritis & sore knee.

His clothes are well laundered and looked after.

Positive experience, grateful for service provided, friendly caring staff throughout. New menu tasting was a pleasure. Recommended to a friend lately, manager always has an open door and friendly sharer of knowledge of care sector. Good communication with relatives.

My mother is a resident in Belhaven and before she came to live there she spent 2 years lying in bed sleeping and had to use a walking frame to get to the bathroom ,since moving to Belhaven she has started getting up everyday and taking walks outside she no longer uses a frame ,she has been helping to garden she also goes out of her room most day to join in the activities ,her mobility has improved greatly and her mental health has improved because of the stimulation she is getting and she is talking more ,before this she wasn't interested in having any interaction with anyone not even family now she is like a different person ,I can't praise the staff highly enough they are all so friendly and whatever we ask it's never a bother ,I wish all elderly dementia patients had this type of care ,as a family we are so great full to everyone involved in my mums care.

Belhaven House is more than a care home, it is my Mum's home. Management and staff are welcoming and friendly and take a real interest in each resident as an individual. My Mum is well cared for, her personal hygiene and health care needs are met to a very high standard. Alongside my visits, staff maintain regular contact with me and inform me of any changes or concerns regarding her care needs. Staff know the residents and work so hard to include residents in stimulating and uplifting activities. The home has regular visits from a hairdresser which my Mum thoroughly enjoys, as well as singers, musicians and animal owners with their dogs, rabbits and ducks! Mum celebrated her 86th birthday this month and everyone made a fuss of her with a cake and gifts, the home really do provide a homely, family environment. I always feel comfortable speaking to the staff and they make us feel really welcome when we visit.

Overall I would say that with the help of all staff this has helped her to be able to become more settled in these changed circumstances and given myself and my family a level of peace and comfort knowing that the care she is receiving is of a very high standard ..

Visited my mum over a 5 day period and on each visit was greeted by a staff member always welcoming and shown to a suitable room to chat with mum. Mum is well looked after and in a happy environment. Her room is clean and tidy and well maintained. Staff and management are very attentive and its good to see mum in comfortable, safe surroundings which gives me peace of mind.

God bless them all.

Thank you to all at Belhaven for looking after mum so well.

I cannot praise the manager and her staff enough for the care and kindness provided to my sister.

Staff always professional and show kindness and care to all residents.

It is comforting to know mother is happy and well cared for.

The activities coordinator is an asset to Belhaven and is responsible for the entertainment for residents. She has a light-hearted and happy personality which is ideal for the position she holds. I wish to also include one of the lead staff who is always willing to assist and has a friendly and happy manner, she keeps me up to date with my sister's progress. Thank you Belhaven staff and management for a well-run care home.

My brother has been at Argyle House for just over a year. He has been well looked after which gives me the rest of the family peace of mind. The management team has changed since he arrived and we see an improvement in the morale of the staff which reflects on the staff. My brother is now more settled in the home and particularly enjoys his food. He would benefit from the increased one-to-one engagement with a great amount of activities.

If I need help I go to one member of staff in particular.

The level of care given to my husband, I cannot thank the staff enough. They are wonderful. All the staff and management have saved his life with their prompt actions on more than one occasion. I am consulted and included in all decisions. I would highly recommend both this care home and the staff to anyone.

I cannot thank and praise the staff and management enough for the care given to my husband. When necessary, I am contacted on decisions and fully informed of any necessary medical treatment is required. I am always made warmly welcomed when visiting. I know he is safe, which gives me comfort in this difficult situation. I am eternally grateful to all the staff for looking after him and caring for him so very considerably, kindly, and lovingly. God Bless them all.

I have found Belhaven House to be very welcoming, friendly, caring place for my sister to live. The team provide the safety and security or the residents need.