Mansfield Care Ltd in Ayrshire | 2 Care Homes

Review of
Belhaven House
from J F (Daughter of Resident) published on 29 May 2025

Submitted via Website • Report

Overall Experience

My parent is happy and well looked after by staff who genuinely care. I am reassured that they know him very well and have his best interests at the forefront of his care, comfort and activities.
He tells me he feels at home and is well looked after.
The atmosphere is calm and the activities are

appropriate. They are led by a lovely staff member.
He enjoys the food and praises the kitchen staff - she knows what he likes and is aware of what he is eating.
His clothes are well laundered and looked after.

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Review of
Argyll House Nursing Home
from David B (Nephew of Resident) published on 28 May 2025

Submitted via Website • Report

Overall Experience

Positive experience, grateful for service provided, friendly caring staff throughout. New menu tasting was a pleasure. Recommended to a friend lately, manager always has an open door and friendly sharer of knowledge of care sector. Good communication with relatives.

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Review of
Belhaven House
from Mandy M (Daughter of Resident) published on 19 May 2025

Submitted via Website • Report

Overall Experience

My mother is a resident in Belhaven and before she came to live there she spent 2 years lying in bed sleeping and had to use a walking frame to get to the bathroom ,since moving to Belhaven she has started getting up everyday and taking walks outside she no longer uses a frame ,she has been helping

to garden she also goes out of her room most day to join in the activities ,her mobility has improved greatly and her mental health has improved because of the stimulation she is getting and she is talking more ,before this she wasn't interested in having any interaction with anyone not even family now she is like a different person ,I can't praise the staff highly enough they are all so friendly and whatever we ask it's never a bother ,I wish all elderly dementia patients had this type of care ,as a family we are so great full to everyone involved in my mums care.

Reply from Linda Carruthers, Manager at Belhaven House

Thank you for taking the time to leave such a lovely review for Belhaven House, it's a pleasure to care for your mum, and always lovely to see you and your family during your visits.

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Review of
Belhaven House
from Michelle V (Daughter of Resident) published on 15 May 2025

Submitted via Website • Report

Overall Experience

Belhaven House is more than a care home, it is my Mum's home. Management and staff are welcoming and friendly and take a real interest in each resident as an individual. My Mum is well cared for, her personal hygiene and health care needs are met to a very high standard. Alongside my visits, staff maintain

regular contact with me and inform me of any changes or concerns regarding her care needs. Staff know the residents and work so hard to include residents in stimulating and uplifting activities. The home has regular visits from a hairdresser which my Mum thoroughly enjoys, as well as singers, musicians and animal owners with their dogs, rabbits and ducks! Mum celebrated her 86th birthday this month and everyone made a fuss of her with a cake and gifts, the home really do provide a homely, family environment. I always feel comfortable speaking to the staff and they make us feel really welcome when we visit.

Reply from Lauren McKinlay, Business Development Manager at Belhaven House

On behalf of everyone at Belhaven House Care Home, I would like to sincerely thank you for taking the time to leave a review. Your feedback means a great deal to us and helps guide our continuous efforts to provide the highest standard of care and comfort to our residents.

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Review of
Belhaven House
from Archie H (Nephew of Resident) published on 15 May 2025

Submitted via Website • Report

Overall Experience

My aunt has been a resident at this care facility for last two months and can say that the care and thoughtfulness by all staff has been of a very high standard of care for her at this time in her life when she had to adjust from living within her own home ,spending period of time in hospital and moving

into care facility .
Am very pleased that there are entertainment and weekly interaction meetings with residents and items are displayed on notice board advising of what's happening in week ahead .
Overall I would say that with the help of all staff this has helped her to be able to become more settled in these changed circumstances and given myself and my family a level of peace and comfort knowing that the care she is receiving is of a very high standard ..

Reply from Lauren McKinlay, Business Development Manager at Belhaven House

On behalf of everyone at Belhaven House Care Home, I would like to sincerely thank you for taking the time to leave a review. Your feedback means a great deal to us and helps guide our continuous efforts to provide the highest standard of care and comfort to our residents.

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Review of
Belhaven House
from R P (Son of Resident) published on 8 May 2025

Submitted via Postal Card • Report

Overall Experience

Visited my mum over a 5 day period and on each visit was greeted by a staff member always welcoming and shown to a suitable room to chat with mum. Mum is well looked after and in a happy environment. Her room is clean and tidy and well maintained. Staff and management are very attentive and its good

to see mum in comfortable, safe surroundings which gives me peace of mind.

Reply from Linda Carruthers, Manager at Belhaven House

Thank you for your kind words, it's always a pleasure to see you both when you visit.

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Review of
Belhaven House
from Martin D (Son of Resident) published on 8 May 2025

Submitted via Website • Report

Overall Experience

My father moved into this residence in April after a long period of being unsafe in his own home. I live in America & have been worried about his risk to fall & personal hygiene for a while.
The home is spotlessly clean & well managed. The staff could not be nicer. The food is outstanding. The manager

provides an individualized approach to each of the residents needs. One staff member in particular makes sure the residents are entertained & space for socializing.
I could not have more peace of mind.
God bless them all.

Reply from Linda Carruthers, Manager at Belhaven House

Thank you so much for your kind comments, I'll pass them onto the whole team. It was lovely to meet you both, and we all look forward to your next visit.

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Review of
Belhaven House
from F T (Daughter of Resident) published on 11 March 2025

Submitted via Website • Report

Overall Experience

My mother entered Belhaven under emergency circumstances after a fall. Management went above and beyond to ensure a warm and welcoming environment to mum, and provided comfort to our family as well in very difficult circumstances.
Staff were quick to learn our names, and to get to know us as well

as mum. On visits we always noticed the staff interacting warmly with the residents, and any time we had a question or mum needed something, staff were always quick to respond.
The activities leader is a real delight, and works very hard to involve all the residents in the various events and activities she plans with great enthusiasm.
When mum had some health issues, steps were taken quickly, and family kept up to date with the measures being put in place.
Thank you to all at Belhaven for looking after mum so well.

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Review of
Belhaven House
from B J (Brother of Resident) published on 5 March 2025

Submitted via Website • Report

Overall Experience

After a fall in her home when my sister hit her head and following a visit by ambulance crew, I was advised by the medics that my sister should not be left alone for at least the next 24 hours. As both her daughters live overseas and I live in Glasgow, I was struggling to find a way to satisfy these

requirements. Fortunately Manager at Belhaven agreed to admit my sister under Emergency Respite Care. On entering Belhaven that evening, Belhaven staff immediately took my sister to her room and took care of her. When my sister entered Belhaven she was very confused (she had early stage dementia) and although the medics had cleaned my sister's wound, her hair was matted and her clothes were stained with blood. The next day when I visited she was looking great - staff had given her a full wash, her hair was clean and she was wearing fresh clothes.
I cannot praise the manager and her staff enough for the care and kindness provided to my sister.

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Review of
Belhaven House
from Linda I (Daughter of Resident) published on 3 September 2024

Submitted via Postal Card • Report

Overall Experience

Very pleased with the care Mum receives. She is always treated well and there is a happy ethos in the care home.
Staff always professional and show kindness and care to all residents.

Reply from Karen McIntosh, Manager at Belhaven House

Thank you so much for your kind words. It is a pleasure to have your mum here with us.

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Review of
Belhaven House
from Kathleen H (Daughter of Resident) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience

On behalf of my mother and myself, I am happy to confirm this year has been the most positive year that I have witnessed. Every member of staff give their very best care and attention in every department.
Also, the care home is now a warm and inviting place to visit with beautiful dining and sitting

rooms to relax.
It is comforting to know mother is happy and well cared for.

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Review of
Belhaven House
from Isobel H (Sister of Resident) published on 7 July 2024

Submitted via Website • Report

Overall Experience

I wish to commend Belhaven House staff and management in all aspects of care.
The care given to my sister is exceptional and I also note visiting regularly that the residents are given care and respect also staff are mindful of residents' privacy.
My sister has progressed immensely, especially in

the past few weeks where she has been encouraged to join in the entertainment days and now mixes with other residents each day, she has made friends, is very relaxed in her environment.
The new management has made a huge positive impact on Belhaven and I note staff seem more relaxed and happy.
The activities coordinator is an asset to Belhaven and is responsible for the entertainment for residents. She has a light-hearted and happy personality which is ideal for the position she holds. I wish to also include one of the lead staff who is always willing to assist and has a friendly and happy manner, she keeps me up to date with my sister's progress. Thank you Belhaven staff and management for a well-run care home.

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Review of
Argyll House Nursing Home
from C W (Sister of Resident) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

My brother has been at Argyle House for just over a year. He has been well looked after which gives me the rest of the family peace of mind. The management team has changed since he arrived and we see an improvement in the morale of the staff which reflects on the staff. My brother is now more settled

in the home and particularly enjoys his food. He would benefit from the increased one-to-one engagement with a great amount of activities.

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Review of
Argyll House Nursing Home
from Maryann C (Resident) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience

Staff are very good.
Food is great gained 4 lbs.
If you want something you get it.
What more can I ask for.
If I need help I go to one member of staff in particular.

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Review of
Belhaven House
from Christine M (Husband of Resident) published on 18 April 2024

Submitted via Website • Report

Overall Experience

The level of care given to my husband, I cannot thank the staff enough. They are wonderful. All the staff and management have saved his life with their prompt actions on more than one occasion. I am consulted and included in all decisions. I would highly recommend both this care home and the staff to

anyone.

Reply from Lauren McKinlay, Business Development Manager at Belhaven House

Thank you for taking the time to leave such a lovely review for Belhaven House.

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Review of
Belhaven House
from Christine M (Wife of Resident) published on 30 October 2023

Submitted via Postal Card • Report

Overall Experience

I cannot thank and praise the staff and management enough for the care given to my husband. When necessary, I am contacted on decisions and fully informed of any necessary medical treatment is required. I am always made warmly welcomed when visiting. I know he is safe, which gives me comfort in this

difficult situation. I am eternally grateful to all the staff for looking after him and caring for him so very considerably, kindly, and lovingly. God Bless them all.

Reply from Sharon McGowan, Operations Director at Belhaven House

Thank you so much for your review. We always welcome feedback for our homes. I will pass your compliments on to the staff in Belhaven House.

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Review of
Belhaven House
from L D (Sister of Resident) published on 26 October 2023

Submitted via Postal Card • Report

Overall Experience

I have found Belhaven House to be very welcoming, friendly, caring place for my sister to live. The team provide the safety and security or the residents need.

Reply from Lucy, Support at Belhaven House

Thank you for the positive feedback, we are delighted you are happy with the service we provide. I will be sure to let the team know your feedback and if you have any queries, please feel free to ask.

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Review of
Argyll House Nursing Home
from Kyle M (Cousin of Resident) published on 9 January 2023

Submitted via Website • Report

Overall Experience

I came into Argyll House on Christmas day to visit my cousin for the first time since they began to stay at Argyll House. I was so very impressed with everything. The staff who answered the door were so nice and asked me if I had been to the home before and personally took me to my cousin's room. Whilst

walking to the room they asked me about my day and what I was up to after. When I went into the room I was so pleased to see how clean it was and that it smelt like a kind of coconut scent. I used to visit my mother when she was in a care home it used to be something very off-putting, this was not the case in Argyll House. I was also amazed at how well-organised my cousin's room was! Very tidy, clean and when my cousin asked me to get something out of their wardrobe it was so organised! I look forward to many more visits to Argyll House now and seeing my cousin as they are so happy now.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Kyle, thank you so much for your kind words about my team at Argyll. So glad we made such a great impression!

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Review of
Argyll House Nursing Home
from S S (Niece of Resident) published on 9 January 2023

Submitted via Website • Report

Overall Experience

I came to see my uncle for the first time since the pandemic, I have lived abroad for a few years. I was so surprised to see him doing so well! Before I left to live abroad I was told by the doctors that the wound that my uncle had would never heal. I was in tears when I saw him as the staff at Argyll

had managed to heal his wound! I asked to speak with the manager to thank him for all the work they had done with my uncle and he was me within minutes of asking to see him. He told me all about Argyll and his staff I was so impressed, he even offered me a walk around the house as I had never been before. We went for a walk around the house it was so clean and smelt lovely. This experience has totally changed my mind about care homes. Before I honestly thought they were the end of the line with nothing to do or just somewhere to sit and watch the telly forever. I genuinely now will never worry about my uncle now knowing he's at Argyll House.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Sarah, thank you so much for your kind words. I am so glad myself and my team were able to put your mind at ease with your uncle's care. Hope your travelling goes well as planned for this year and we see you next festive season.

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Review of
Argyll House Nursing Home
from P D (Son of Resident) published on 12 December 2022

Submitted via Postal Card • Report

Overall Experience

I have visited Argyll House for eleven years and have never needed to make detrimental comments or actions about care, staff or amenities. I have long felt that the staff are caring and thorough when dealing with my mother. The medical care given has been equal to NHS standard and when required was

prompt and attention to detail was evident. Communication between Argyll House and family is consistent. I have always found my mother to be clean in all aspects. The staff are patient and tolerant. The home is comfortable and I have no worries or concerns about her care.

Reply from Stephen Ranstead, Home Manager at Argyll House Nursing Home

Thank you so much for your kind words. I am so glad that you are happy with the care provided at Argyll House and that my team provide such a high standard of care. I will pass your kind words on to them.

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Care Homes Owned by Mansfield Care Ltd in Ayrshire

Mansfield Care Ltd Locations in Ayrshire (2)

Mansfield Care Ltd Reviews in Ayrshire (29)

Belhaven House

Argyll House Nursing Home

Belhaven House

Belhaven House

Belhaven House

Belhaven House

Belhaven House

Belhaven House

Belhaven House

Belhaven House

Belhaven House

Belhaven House

Argyll House Nursing Home

Argyll House Nursing Home

Belhaven House

Belhaven House

Belhaven House

Argyll House Nursing Home

Argyll House Nursing Home

Argyll House Nursing Home

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