"I visited my cousin today and was really impressed with the sitting room, it looks so stylish and welcoming. The new Managment have done a…"
Read all 7 reviews
from £2,095 / week
17 Rooms
Location Type
Care Home
A small, quiet residential care home in the pretty village of Melrose in the Scottish Borders.
St John’s care home is within easy reach of the town centre, and has spacious private gardens with a ... Read more
"I often visit my friend in Galahill, the home Manager and staff are all very welcoming and approachable. They always make time to have a…"
Read all 8 reviews
from £1,880 / week
24 Rooms
Location Type
Care Home
A secluded, tranquil home on the edge of Galashiels in the Scottish Borders.
Galahill House is set in its own lovely mature gardens, with hillside, ponds, birds and wildlife on the ... Read more
"Very happy. Well looked after. Staff amazing. Safe caring environment, Family environment. Homely feel. Good communication with the family.…"
Read all 7 reviews
from £1,795 / week
25 Rooms
Location Type
Care Home
A small, friendly residential care home in the historic Scottish Borders town of Jedburgh.
Millfield House is a modern, purpose-built home in a conservation area close to Jedburgh Abbey and Mary, ... Read more
"It was my mothers 80th birthday + the activities coordinator in the home + all staff were just amazing in how they organised everything,…"
Read all 5 reviews
from £1,750 / week
31 Rooms
Location Type
Care Home
A Nursing home in a historic building in the heart of Peebles, quiet setting on Tweed Green with views of the River Tweed.
Peebles Care Home is a small, very sociable residential care home in the ... Read more
Older Person CarePermanent Care
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
Mental Health Care
Mansfield Care Ltd Reviews in Scottish Borders (27)
9.1
Mansfield Care Ltd has a Group Review Score of 9.1 (9.132) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Mansfield Care Ltd must have a Review Score.
from Melanie M (Daughter of Resident) published on 24 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
It was my mothers 80th birthday + the activities coordinator in the home + all staff were just amazing in how they organised everything, from balloons to other beautiful decorations, caterers + the space to welcome all our family and friends for this important celebration. It made the event so special,
every detail was taken care of + it all went seamlessly + smoothly. All the guests commented on the food, the lovely space + how special it was.
Reply from Tracey Hair, Manager at Peebles Nursing HomeThank you so much for your review. We are glad everything turned out well for you all.
from C S (Son of Resident) published on 19 September 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Overall, exceptionally happy and satisfied with initial move in of Dad and the support provided by Suzi and nurses. Would be nice to have a notice board showing all staff/photo/position, etc. Together with who's on duty. This would help residents and visitors to build stronger relationships and get
to know the team. All in all, great place with a great team.
Reply from Tracey Hair, Manager at Peebles Nursing HomeThank you for taking the time to offer some feedback, we appreciate this.
from A c (Cousin of Resident) published on 18 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I visited my cousin today and was really impressed with the sitting room, it looks so stylish and welcoming. The new Managment have done a fantastic job and is very approachable, the new staff are a breath of fresh air, bringing energy and warmth back into the home where it was previously missing. During
my visit the occupants were happily playing a word game with the staff which was lovely to see
Reply from Lucy Duffin, Director of Operations at St John'sThank you very much for a lovely review - as always, if there is anything we can help with when you are in, please just let us know.
from Margaret S (Wife of Resident) published on 15 August 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My husband has only been resident for 10 days so this is not a long-term considered view. 1st impressions. Staff very understanding, requests etc dealt with reasonably promptly. As a relative, I felt welcome and questions were answered. Nursing care excellent and a welcoming, almost happy atmosphere.
One concern I have is that residents with a degree of intellectual capacity could be given more stimulation.
from Maureen C (Friend of Resident) published on 10 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I often visit my friend in Galahill, the home Manager and staff are all very welcoming and approachable. They always make time to have a chat and offer of a coffee.
My friend always appears happy and well presented.
At times there are activities in the sitting area all the residents seem to be enjoying
themselves.
I have used the facilities and they always appear to be well maintained. Also visited my friend in their room which is clean, bright and welcoming. It's nice to see personal touches around the room.
The staff are always happy to help with anything and seem to be happy within their job.
Reply from Lauren McKinlay, Business Development Manager at Galahill HouseThank you so much for taking the time to write such a lovely review, we will be sure to feed this back to the team at Galahill!
from George M (Resident) published on 5 June 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I have been a resident at Millfield for approx 2 years. During this time I have noticed a deterioration in most of the residents during my stay here. I have noticed the staff cope with this very well. If I at any time have any worries concerns or requests they management are always there to help and
from P M (Daughter of Resident) published on 9 April 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
My mother was transferred to Galahill House in 2022 after suffering a stroke. She has been well looked after and treated with kindness and respect. The care home staff promptly report any change in her condition. He room is a bit "tired" and could benefit from new blinds and curtains.
from J R (Resident) assisted by family/friend published on 8 April 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
I have lived here for two years and nine months and am reasonably well looked after. I am unable to participate in activities as I have suffered a stroke and can only use one hand.
from C B (Son of Resident) published on 8 April 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My Mother has been a resident at Galahill House for almost a year now. When she moved in she was a scared and helpless woman who suffered dreadful dreadful tension headaches brought on by anxiety. Since then she has come back to life again - she feels safe and confident and the headaches have completely
disappeared. I attribute this to the excellent care staff who treat her as an individual they are clearly fond of and teat with dignity and respect at all times. They put their sound values into action and maintain high standards which is not always easy ( I speak as a former Care Home Manager myself ). They are very good at helping her make informed choices in a way that is meaningful and pitched at an appropriate level for her. My Mum is thriving now and, having seen the way other residents with more advanced dementia are cared for, I feel great comfort in knowing that she will always receive superb care as her needs change. I would confidently recommend Galahill House to anyone.
Reply from Lauren McKinlay, Business Development Manager at Galahill HouseThank you so much for your lovely review of Galahill Care Home. We truly appreciate your kind words and are so grateful for your recognition of the care and attention the Galahill team provide to your mum. It's a pleasure to support her, and we're glad to know she's in a place where she feels happy and cared for.
from D C (Son of Resident) published on 25 July 2024
Submitted via Website • Report
Overall Experience4.0 out of 5
Overall good. Food could be improved given the fees that are charged.
Activities seem to be irregular. I don't think there is an activity-focused member of staff at present. Certainly nothing taking place at the moment.
from Aileen N (Daughter of Resident) published on 19 July 2024
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very happy. Well looked after. Staff amazing. Safe caring environment, Family environment. Homely feel. Good communication with the family. Very friendly and caring. Hairdresser 10/10.
from Joyce H (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
I find Millfield House to be a very lovely and safe place for my mother to stay. She has been at Millfield since 2021 and in this time I have found all the staff to be wonderful, caring, kind, patient and very hard working.
All taking excellent care of my mum.
I would have no hesitation in recommending
from Nichola S (Daughter of Resident) published on 24 June 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad has been in Millfield for a number of years. The care he receives from the staff is first class. The meals are lovely. His room is really nice with a beautiful wet room to care for Dad's needs when showering. The staff treat all the residents like they are family and are always there to chat
and make you feel very welcome with a cup of tea/coffee and lovely homemade cake.
from Andrea W (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My father has been in Millfield House for nearly a year. He has Parkinson's and Lewibody dementia. When he arrived he was painfully thin and extremely confused. In the past year with the care and devotion of the staff he has gained nearly two stone in weight and is eating much better. He socialises
with the residents and staff and has greatly improved.
The manager and the staff regularly update me, as I live in London and I get sent lovely photos of his time and days out.
I am extremely happy with all aspects of care and devotion shown not to just my father but also to his wife.
The manager goes above and beyond, as do all of the support staff.
Millfield is clean and a great environment for someone with dementia and I feel that without the care and support, he would be in a terrible way.
Thank you Millfield family for everything that you all do.
from C H (Daughter of Resident) published on 23 May 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Carers are so good with my Mum and really look after her. Cannot fault the care and attention she gets at all. They really take their time and effort with her and deal with her type of dementia in a very sympathetic way.
Reply from Lauren McKinlay, Business Development Manager at St John'sThank you so much for taking the time to write a review, we are so pleased you are happy with the care provided at St John's.
from K D (Friend of Resident) published on 22 May 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
I visited St John’s care home to visit an old family friend and was incredibly surprised at how lovely the home is, the gardens are incredible and the perfect place to have visits with loved ones on sunny days, the staff were polite and happy and I could tell this had a knock-on effect to the residents
living and thriving within the home each person took time out of there incredibly busy day to say hello make sure we were comfortable and that my friend had everything they needed from a cold drink to suncream and a sun hat. My friend couldn’t be happier in the home and sang the praises of each member of staff. The home itself is beautiful in a lovely location, one thing that surprised me is how nice the home smelled it didn’t have the typical clinical smell that care homes usually have but instead smelled fresh and clean. My friend told me how much they enjoyed being there and participating in everything the home had to offer. Lovely place, with residents and staff.
Reply from Lauren McKinlay, Business Development Manager at St John'sThank you so much for taking the time to write such a lovely review. We are delighted your friend is enjoying life in St Johns.
from Katie F (Granddaughter of Resident) published on 21 May 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
My grandad has been in this home for over a year now. The staff and residents are extremely welcoming and made him feel at ease right away. St John’s is a lovely size, has got a warm and cosy feel to it and we have made some wonderful friends throughout his stay.
Grandad particularly enjoys his nip
of whisky in the evening before bed!
Reply from Lauren McKinlay, Business Development Manager at St John'sThank you so much for taking the time to review St John's. We are glad he is still enjoying his nightly dram!
from M M (Daughter of Resident) published on 20 May 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Our dad has been a resident at St John’s for over 2.5 years now and is happy and settled. The staff are fantastic and he has a great rapport with them. He prefers to spend the majority of his time in his room (his choice) and enjoys the peaceful surroundings and views from his window. He’s encouraged
to join in activities, but never forced, and this suits him really well. When he does join in he especially loves the live music entertainment in the main lounge and spending time in the gardens. Our family has peace of mind knowing he is happy and being well cared for.
Reply from Lauren McKinlay, Business Development Manager at St John'sThank you so much for taking the time to review our home. We are glad that your dad is happy living in St Johns.
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