Mansfield Care Ltd in Scottish Borders | 4 Care Homes

Review of
Peebles Nursing Home
from Margaret S (Wife of Resident) published on 15 August 2025 Submitted via Postal Card • Report

Overall Experience

My husband has only been resident for 10 days so this is not a long-term considered view. 1st impressions. Staff very understanding, requests etc dealt with reasonably promptly. As a relative, I felt welcome and questions were answered. Nursing care excellent and a welcoming, almost happy atmosphere.

One concern I have is that residents with a degree of intellectual capacity could be given more stimulation.

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Review of
Galahill House
from Maureen C (Friend of Resident) published on 10 June 2025 Submitted via Website • Report

Overall Experience

I often visit my friend in Galahill, the home Manager and staff are all very welcoming and approachable. They always make time to have a chat and offer of a coffee.
My friend always appears happy and well presented.
At times there are activities in the sitting area all the residents seem to be enjoying

themselves.
I have used the facilities and they always appear to be well maintained. Also visited my friend in their room which is clean, bright and welcoming. It's nice to see personal touches around the room.
The staff are always happy to help with anything and seem to be happy within their job.

Reply from Lauren McKinlay, Business Development Manager at Galahill House

Thank you so much for taking the time to write such a lovely review, we will be sure to feed this back to the team at Galahill!

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Review of
Millfield House
from George M (Resident) published on 5 June 2025 Submitted via Postal Card • Report

Overall Experience

I have been a resident at Millfield for approx 2 years. During this time I have noticed a deterioration in most of the residents during my stay here. I have noticed the staff cope with this very well. If I at any time have any worries concerns or requests they management are always there to help and

support me.

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Review of
Galahill House
from G B (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report

Overall Experience

Kind, caring, compassionate helped us with our every need during our recent bereavement. Lovely staff and home all around.

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Review of
Galahill House
from P M (Daughter of Resident) published on 9 April 2025 Submitted via Postal Card • Report

Overall Experience

My mother was transferred to Galahill House in 2022 after suffering a stroke. She has been well looked after and treated with kindness and respect. The care home staff promptly report any change in her condition. He room is a bit "tired" and could benefit from new blinds and curtains.

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Review of
Galahill House
from J R (Resident) assisted by family/friend published on 8 April 2025 Submitted via Postal Card • Report

Overall Experience

I have lived here for two years and nine months and am reasonably well looked after. I am unable to participate in activities as I have suffered a stroke and can only use one hand.

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Review of
Galahill House
from C B (Son of Resident) published on 8 April 2025 Submitted via Website • Report

Overall Experience

My Mother has been a resident at Galahill House for almost a year now. When she moved in she was a scared and helpless woman who suffered dreadful dreadful tension headaches brought on by anxiety. Since then she has come back to life again - she feels safe and confident and the headaches have completely

disappeared. I attribute this to the excellent care staff who treat her as an individual they are clearly fond of and teat with dignity and respect at all times. They put their sound values into action and maintain high standards which is not always easy ( I speak as a former Care Home Manager myself ). They are very good at helping her make informed choices in a way that is meaningful and pitched at an appropriate level for her. My Mum is thriving now and, having seen the way other residents with more advanced dementia are cared for, I feel great comfort in knowing that she will always receive superb care as her needs change. I would confidently recommend Galahill House to anyone.

Reply from Lauren McKinlay, Business Development Manager at Galahill House

Thank you so much for your lovely review of Galahill Care Home. We truly appreciate your kind words and are so grateful for your recognition of the care and attention the Galahill team provide to your mum. It's a pleasure to support her, and we're glad to know she's in a place where she feels happy and cared for.

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Review of
Galahill House
from D C (Son of Resident) published on 25 July 2024 Submitted via Website • Report

Overall Experience

Overall good. Food could be improved given the fees that are charged.
Activities seem to be irregular. I don't think there is an activity-focused member of staff at present. Certainly nothing taking place at the moment.

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Review of
Millfield House
from Aileen N (Daughter of Resident) published on 19 July 2024 Submitted via Postal Card • Report

Overall Experience

Very happy. Well looked after. Staff amazing. Safe caring environment, Family environment. Homely feel. Good communication with the family. Very friendly and caring. Hairdresser 10/10.

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Review of
Millfield House
from Joyce H (Daughter of Resident) published on 27 June 2024 Submitted via Website • Report

Overall Experience

I find Millfield House to be a very lovely and safe place for my mother to stay. She has been at Millfield since 2021 and in this time I have found all the staff to be wonderful, caring, kind, patient and very hard working.
All taking excellent care of my mum.
I would have no hesitation in recommending

Millfield to any family or friends.

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Review of
Millfield House
from Nichola S (Daughter of Resident) published on 24 June 2024 Submitted via Website • Report

Overall Experience

My dad has been in Millfield for a number of years. The care he receives from the staff is first class. The meals are lovely. His room is really nice with a beautiful wet room to care for Dad's needs when showering. The staff treat all the residents like they are family and are always there to chat

and make you feel very welcome with a cup of tea/coffee and lovely homemade cake.

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Review of
Millfield House
from Andrea W (Daughter of Resident) published on 21 June 2024 Submitted via Website • Report

Overall Experience

My father has been in Millfield House for nearly a year. He has Parkinson's and Lewibody dementia. When he arrived he was painfully thin and extremely confused. In the past year with the care and devotion of the staff he has gained nearly two stone in weight and is eating much better. He socialises

with the residents and staff and has greatly improved.
The manager and the staff regularly update me, as I live in London and I get sent lovely photos of his time and days out.
I am extremely happy with all aspects of care and devotion shown not to just my father but also to his wife.
The manager goes above and beyond, as do all of the support staff.
Millfield is clean and a great environment for someone with dementia and I feel that without the care and support, he would be in a terrible way.
Thank you Millfield family for everything that you all do.

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Review of
St John's
from C H (Daughter of Resident) published on 23 May 2024 Submitted via Website • Report

Overall Experience

Carers are so good with my Mum and really look after her. Cannot fault the care and attention she gets at all. They really take their time and effort with her and deal with her type of dementia in a very sympathetic way.

Reply from Lauren McKinlay, Business Development Manager at St John's

Thank you so much for taking the time to write a review, we are so pleased you are happy with the care provided at St John's.

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Review of
St John's
from K D (Friend of Resident) published on 22 May 2024 Submitted via Website • Report

Overall Experience

I visited St John’s care home to visit an old family friend and was incredibly surprised at how lovely the home is, the gardens are incredible and the perfect place to have visits with loved ones on sunny days, the staff were polite and happy and I could tell this had a knock-on effect to the residents

living and thriving within the home each person took time out of there incredibly busy day to say hello make sure we were comfortable and that my friend had everything they needed from a cold drink to suncream and a sun hat. My friend couldn’t be happier in the home and sang the praises of each member of staff. The home itself is beautiful in a lovely location, one thing that surprised me is how nice the home smelled it didn’t have the typical clinical smell that care homes usually have but instead smelled fresh and clean. My friend told me how much they enjoyed being there and participating in everything the home had to offer. Lovely place, with residents and staff.

Reply from Lauren McKinlay, Business Development Manager at St John's

Thank you so much for taking the time to write such a lovely review. We are delighted your friend is enjoying life in St Johns.

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Review of
St John's
from Katie F (Granddaughter of Resident) published on 21 May 2024 Submitted via Website • Report

Overall Experience

My grandad has been in this home for over a year now. The staff and residents are extremely welcoming and made him feel at ease right away. St John’s is a lovely size, has got a warm and cosy feel to it and we have made some wonderful friends throughout his stay.
Grandad particularly enjoys his nip

of whisky in the evening before bed!

Reply from Lauren McKinlay, Business Development Manager at St John's

Thank you so much for taking the time to review St John's. We are glad he is still enjoying his nightly dram!

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Review of
St John's
from M M (Daughter of Resident) published on 20 May 2024 Submitted via Website • Report

Overall Experience

Our dad has been a resident at St John’s for over 2.5 years now and is happy and settled. The staff are fantastic and he has a great rapport with them. He prefers to spend the majority of his time in his room (his choice) and enjoys the peaceful surroundings and views from his window. He’s encouraged

to join in activities, but never forced, and this suits him really well. When he does join in he especially loves the live music entertainment in the main lounge and spending time in the gardens. Our family has peace of mind knowing he is happy and being well cared for.

Reply from Lauren McKinlay, Business Development Manager at St John's

Thank you so much for taking the time to review our home. We are glad that your dad is happy living in St Johns.

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Review of
Millfield House
from Neil D (Son of Resident) published on 30 April 2024 Submitted via Website • Report

Overall Experience

Mum very well looked after. As happy as can be expected. Health requirements have been met as have arisen and all staff are pleasant and friendly.

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Review of
Millfield House
from N W (Son of Resident) published on 18 April 2024 Submitted via Website • Report

Overall Experience

My mother has lived in Millfield House for a number of years, I have seen how happy it makes my mother to be somewhere, where she feels safe and cared for by the wonderful staff at Millfield House. They take their time to talk to me and my family about my mother's care.
She has recently taken part

in the dementia U.K. walk with the assistance of family and the staff. She also enjoys the monthly coffee and cake mornings in the bespoke café area that offers privacy and comfort for all the family to visit her at the same time. She also enjoys socialising with the other service users in the home to take part in the various fun and meaningful activities in the home.
My mother likes the food and homemade cakes that are made in the home.

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Review of
Peebles Nursing Home
from Jon G (Son of Resident) published on 21 May 2023 Submitted via Website • Report

Overall Experience

Peebles Nursing Home, the excellent manager and all of the fantastic staff there, have looked after my mother for several years. She suffers from Huntington's so has needed some quite specialised care which the team have made every effort to provide. They are always helpful and welcoming and I would

highly recommend them.

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Review of
Galahill House
from J R (Daughter of Resident) published on 7 December 2022 Submitted via Website • Report

Overall Experience

A very caring and capable team of carers look after the residents of Galahill House.
The communal areas have recently been decorated and are very pleasant to sit in.
The grounds are beautiful and very well maintained.
Activities are offered Monday to Friday to residents who wish to participate.

The rooms are well-cleaned daily.

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Care Homes Owned by Mansfield Care Ltd in Scottish Borders

Mansfield Care Ltd Locations in Scottish Borders (4)

Mansfield Care Ltd Reviews in Scottish Borders (24)

Peebles Nursing Home

Galahill House

Millfield House

Galahill House

Galahill House

Galahill House

Galahill House

Galahill House

Millfield House

Millfield House

Millfield House

Millfield House

St John's

St John's

St John's

St John's

Millfield House

Millfield House

Peebles Nursing Home

Galahill House

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