Care Home Owned by Mansfield Care Ltd in Midlothian

dining room area. Lovely well-kept small garden. Where weather permitting residents and relatives and visitors can have a lovely relaxing time with loved ones. Good few events held out with the care home for residents who are able to attend these times out. Plus weekly indoor activities. Would like to see good ramp at main door for easier access in and out for residents in wheelchairs or special orthopaedic chairs. Residents have meetings for those able and willing to take part and have a voice. 6 monthly review meetings held by charge staff or Manager for I believe all residents which relatives attend. So keep up the excellent hard work you all do on a daily basis. Much appreciated.

from outside the family. He is happy, content and settled with all his needs being met by the brilliant staff who work here. Thank you Pinevilla.

an institution. My dad has a comfortable room and access to friendly and welcoming communal areas. I cannot praise the staff enough for their professional and caring approach and their seemingly limitless patience and humour. I live abroad and so I appreciate the communication that I receive and the warm welcome when I am able to visit. The peace of mind that comes with knowing that he is receiving such good care is invaluable.

take it as it’s the best in Midlothian. His opinion has proved to be absolutely correct.

to cope with. The staff are proper carers who know the residents and take the time to build relationships with them and get to know their needs, and what they like and may not like so much. I know my mum is in safe hands at the Villa. In my experience so far, the Manager and the staff are friendly and approachable and make a real effort to make you feel welcome.

whilst they attend to her needs. Mum enjoys the numerous activities that take place throughout the week, the special event celebrations and outings when they occur. The staff and management are available to both mum and family to discuss and address any concerns if they arise. We always feel welcomed when we visit.
It would be lovely if her room was bigger but her equipment needs are great and takes up a lot of space.