Care Homes Owned by Pacific Care Ltd in Dunbartonshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Pacific Care Ltd in Dunbartonshire

Only the locations & reviews in Dunbartonshire for Pacific Care Ltd are showing below.

View the details of all 5 locations (with 279 reviews) owned by Pacific Care Ltd

Pacific Care Ltd Locations in Dunbartonshire (3)

 - Browse 3 Care Homes and Adult Day Care Centres owned by Pacific Care Ltd in Dunbartonshire
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Birdston Day Care
100 Birdston Road, Milton of Campsie, Glasgow G66 8BY 
"My mother has been attending day care for a few weeks now to enable me to have some respite as I am her 24 hour carer. Initially I was…"   Read all 66 reviews
Location Type Adult Day Care Centre

Located at the foot of the picturesque Campsie Hills, Birdston Day Care Centre is a purpose built centre offering up to 40 people transport, companionship, meals and activities seven days a week, all ... Read more

Lillyburn Care Home
100 Birdston Road, Milton of Campsie, Glasgow G66 8BY 
"This care home much better than previous one my sister was in. Staff are helpful. Also domestic ladies very supportive/lovely. Nurse Lorna…"   Read all 55 reviews
  • from £1,739 / week
  • 56 Rooms
Location Type Care Home

Located at the foot of the picturesque Campsie Hills, Lillyburn Care Home is a purpose built home offering 24 hour care for fifty-six residents with either physical disability or dementia. Expert ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Birdston Care Home
100 Birdston Road, Milton of Campsie, Glasgow G66 8BY 
"Always friendly staff who are eager to help. Care Home is always clean to the highest standards. Rooms, including bedrooms, are lovely…"   Read all 29 reviews
  • from £1,896 / week
  • 60 Rooms
Location Type Care Home

Birdston Care Home is located in Kirkintilloch, only a 15-minute journey from Glasgow City Centre. The care home has recently undergone a complete interior refit, including newly refurbished ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care

Pacific Care Ltd Reviews in Dunbartonshire (150)

9.6

Pacific Care Ltd has a Group Review Score of 9.6 (9.594) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pacific Care Ltd must have a Review Score.

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Review of

Lillyburn Care Home

from W P (Son of Resident) published on 23 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into the Kintyre Unit a few months before her 99th birthday. She has now spent over 3 years in the unit and has been well looked after. Milestone birthdays have been celebrated with enthusiasm. She has become much frailer physically and mentally and is increasingly dependent on care staff
who are ably meeting her needs. At times, the ward phone is not picked up, and long waits ensue, but generally communication is good with appropriate information being shared in a timely way.
Reply from Nicola Brown, Home Manager at Lillyburn Care HomeThank you so much for taking the time to review our service. I am delighted you found our staff to be caring. I will share your views with the team.
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Review of

Lillyburn Care Home

from M B (Sister of Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home much better than previous one my sister was in. Staff are helpful. Also domestic ladies very supportive/lovely. Nurse Lorna is very good with Catherine.
Reply from Nicola Brown, Home Manager at Lillyburn Care HomeThank you very much for taking the time to review our service and for your kind words.
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Review of

Lillyburn Care Home

from David M (Son of Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is always cared for, happy with what is happening, good service.
Reply from Nicola Brown, Home Manager at Lillyburn Care HomeThank you very much for taking the time to review our service and for your kind words.
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Review of

Birdston Day Care

from C R (Daughter of Resident) published on 2 March 2026
Submitted via Website • Report
Overall Experience 4.0 out of 5
Birdston Day care offer a vital service for those living alone. An opportunity to get out for the day and socialise with others and yes get that all important hair do when needed.


As a relative it is reassuring that mum has a weekly activity built into her diary. Thanks for everything.


Staff always

exceptionally polite when you call.
Reply from Janet Grant, Manager at Birdston Day CareThank you for your lovely review, I will pass this on to staff.
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Review of

Lillyburn Care Home

from P R (Daughter of Resident) published on 23 February 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind and treat my mother with great respect. The level at care she receives is excellent and I am happy she safe in Lillyburn care home.
Reply from Nicola Brown, Home Manager at Lillyburn Care HomeThank you for taking the time to review our service, your feedback is very much appreciated. I am happy to hear that your experience of Lillyburn has been so positive; I will pass your lovely comments on to the relevant team members, who will be really happy to hear your feedback
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Review of

Lillyburn Care Home

from Michael A (Son of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was asked to move from another care home who said they could not handle his dementia as he was falling too much and as a result spent a lot of time in hospital . Dad was miserable there. Since moving to Lilyburn his health has vastly improved, no more falling. He is eating much more (staff spoil
him!) and is beginning to communicate better. He is even smiling and laughing again.
With regards to the staff, they have been nothing short of exemplary in their care of my dad. He is kept well fed and clean.
Whenever I had to ask a member of staff for assistance it has been pretty much straight away. All staff have been friendly, helpful and respectful.
I can't speak regarding physical activities as my dad does not really join in. But little things like Santa coming at Christmas and a Piper piping in the haggis on Burns Nights makes it a little more special
Is it expensive? Yes. Is it worth it? Well, you pay more for quality care. And this is quality care.
Reply from Nicola Brown, Home Manager at Lillyburn Care HomeThank you so much for taking the time to review our service. I am delighted you found our staff to be professional and caring. I will share your views with the team.
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Review of

Lillyburn Care Home

from Sandra D (Wife of Resident) published on 2 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was transferred from another care home, from which he had had a failed placement, just before Christmas.
I cannot thank the staff enough for the thoughtful, compassionate and caring way in which they look after him. He has settled in well and is a much happier, less stressed individual.
The staff have catered care around his needs and have put plans in place to ensure that trigger points are well managed or do not happen in the first instance. He has also put on weight in the 4 weeks that he has been in Kintyre Unit, which is a great relief to all the family. The food is of a very high standard and again, catered to his needs.I cannot express how much thanks and gratitude as a family, we feel towards all the staff.
Reply from Nicola Brown, Home Manager at Lillyburn Care HomeThank you so much for taking the time to review our service, it is an absolute pleasure caring for your husband and we are delighted with your comments.
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Review of

Lillyburn Care Home

from Susan M (Daughter of Resident) published on 14 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lillyburn is an excellent facility. My mother has been resident for over 2 yrs and the standard of care has been consistent. The staff are friendly, approachable and professional. It is evident that training and education is prioritised as shown in staff understanding and patience with the residents
and families. I feel reassured that my mum is in safe, caring hands. (Nurse of 40 years)
Reply from Nicola Brown, Home Manager at Lillyburn Care HomeThank you very much for taking the time to review our service and for your kind words.
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Review of

Birdston Day Care

from Robin A (Husband of Resident) published on 31 December 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
friendly staff
requires some help with eating which she gets from staff (thanks)
does not remember much about her day does not matter appears to be happy with the help she receives
like to receive the day report to know to see what she has being doing and eating
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Review of

Birdston Day Care

from Suzanne M (Daughter of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad attends Birdston twice a week and it has helped him so much. They do so many activities which is excellent. All the staff are lovely in the Day Centre and also when my dad is picked up and dropped off.
Reply from Janet Grant, Manager at Birdston Day CareThank you so much for taking the time, to review our service. I will pass this on to the staff.
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Review of

Birdston Day Care

from Martin M (Son of Resident) published on 18 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been attending day care for a few weeks now to enable me to have some respite as I am her 24 hour carer. Initially I was apprehensive that she would enjoy the experience. My concerns have proved unfounded. It is a considerable relief to me that she now looks forward to her 'day away',
she very much enjoys meeting the carers, the other people attending day care and also the meals and activities provided. I have found the carers at Birdston to be kind, caring, professional and interested in providing those in their charge with a friendly, positive experience.
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Review of

Lillyburn Care Home

from Lesley H (Daughter of Resident) published on 2 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have now visited Lillyburn daily for the past year and continues to be overwhelmed by the care and compassion given to my mum. She has thrived since her arrival intricates into the activities and was recently taken on a biking adventure for her 90th birthday which was shown on TV and radio. How
proud we were to have shared this with so many.
Reply from Nicola Brown, Home Manager at Lillyburn Care HomeThank you very much for taking the time to review our service and for your kind words.
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Review of

Birdston Care Home

from A B (Niece of Resident) published on 4 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always friendly staff who are eager to help. Care Home is always clean to the highest standards.
Rooms, including bedrooms, are lovely with nice views of the surrounding courtyards and gardens.
Regular activities for residents, including games, quizes, and excursions.
I am extremely happy with the
care the my Aunt receives.
Reply from Pauline McCrae, Home Manager at Birdston Care HomeI am delighted that you are so happy with the care that your aunt receives at Birdston, it is heartening to read that you feel our staff deliver such high standards of care. I will pass this on to our staff team.
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Review of

Birdston Care Home

from Liz D (Husband of Resident) published on 12 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm & welcoming atmosphere. The staff are all kind & caring. There is an understanding of individual needs so that the residents are still people, cared for. There is an enhanced understanding of dementia so that those who have it are given time & space to do things their way. My husband is very settled
and comfortable. I am very grateful to Birdston for all that they do for my husband.
Reply from Pauline McCrae, Home Manager at Birdston Care HomeThank you very much for your lovely review of our home. I am glad that the care your husband receives is to the standard that you would want, and we are delighted that he is living with us at Birdston.
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Review of

Birdston Care Home

from L Y (Niece of Resident) published on 11 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has settled so well. Staff are so lovely and caring. Home is very well kept.
All credit to the home manager.
Reply from Pauline McCrae, Home Manager at Birdston Care HomeI am delighted that your aunt has settled well into Birdston, and that you and she are happy with the care given. Your review is very much appreciated.
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Review of

Birdston Care Home

from L E (Daughter of Resident) published on 11 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Birdston have supported my mum fully in a transition which many families would find challenging.
The staff have listened and responded to her needs and interests.
My mum is healthy, and happy and well looked after, as a consequence our family has peace of mind.
Reply from Pauline McCrae, Home Manager at Birdston Care HomeThank you so much for your very positive review of the home, and our staff group. I will pass on your kind words, I am sure they will be very grateful.
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Review of

Lillyburn Care Home

from L T (Daughter of Resident) published on 17 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are lovely and treat all residents with care and dignity.
Reply from Angela Mcgurk, Home Manager at Lillyburn Care HomeThank you so much for taking the time to review our service and for your kind words
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Review of

Lillyburn Care Home

from D C (Husband of Resident) published on 12 June 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with care being taken.
Reply from Angela Mcgurk, Home Manager at Lillyburn Care HomeThank you so much for taking time to review our service, we really appreciate it.
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Review of

Lillyburn Care Home

from E G (Daughter of Resident) published on 5 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Us as a family have found Mum's care and quality of staff fantastic. The unit has a warm atmosphere. All staff have great skills and knowledge. All staff, including housekeeping & carers, are excellent. The unit is spotlessly clean and all staff are happy at their work. Communication from all staff
regarding Mum's care is excellent.
Reply from Angela Mcgurk, Home Manager at Lillyburn Care HomeThank you so much for taking the time to review our service, it is an absolute pleasure caring for your mum and we are delighted with your comments, so thank you
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Review of

Birdston Day Care

from Julie A (Daughter of Resident) published on 23 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum was diagnosed with dementia we were recommended to try Birdston & we have certainly not been disappointed. My mum looks forward to going & always says what a wonderful day she's had. She can't always remember what they have done, but staff keep you updated & it's great to see the pictures
on their social media page. All the staff are so lovely and patient with my mum & she is very fond of them. They have a range of different activities & days out to keep them stimulated and engaged. It gives my family great peace of mind on the days that she attends as we know she is being well looked after & well fed.
Would highly recommend
Reply from Teresa Anderson, Day Care Manager at Birdston Day CareThank you for your lovely review on our service , we appreciate the feedback. We're so glad your mum has a great experience when she attends day care. I will pass on your kind words to staff.
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Awards / Recognitions (1)

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