"The staff in Rockfield are very professional, kind and caring. My mum was treated with the utmost respect at all times. The nurses, care…"
Read all 84 reviews
from £1,030 / week
35 Rooms
Location Type
Care Home
Situated on the outskirts of Newry city centre, Rockfield Care Home offers professional nursing care.
With beautiful views over Newry and the surrounding countryside, Rockfield maintains a homely ...
Read more
about Rockfield Care Home
"My mother has been a resident for almost a year and she is visited by a family member at least once a day - therefore this is not a snap…"
Read all 62 reviews
from £1,000 / week
35 Rooms
Location Type
Care Home
Situated on the outskirts of Bangor town centre, Bramblewood Care Home is a care home that offers professional nursing care.
It adopts a person-centred approach to all aspects of care taking into ...
Read more
about Bramblewood Care Home
"From management down to all staff are very kind, caring and attentive. Nothing is too much trouble. I am extremely impressed by the high…"
Read all 17 reviews
from £1,165 / week
38 Rooms
Location Type
Care Home
Annadale Private Nursing Home in Belfast offers residential and nursing care as well as respite care and end of life care.
The care home is in a Victorian period building and can care for up to 38 ...
Read more
about Annadale Care Home
"my father received the utmost care
family love based home with high standards in hygiene cleanliness tidyness
loving attitudes go through…"
Read all 63 reviews
from £1,075 / week
35 Rooms
Location Type
Care Home
Situated in Bangor West, Bryansburn Care Home is a modern, purpose-built 35 bed care home offering professional nursing care for those living with dementia or related illness. They adopt a ...
Read more
about Bryansburn Care Home
Older Person CarePermanent CareRespite Care
Dementia Nursing Care
Mental Health Care
Burnview Healthcare Ltd Reviews in County Down (226)
9.7
Burnview Healthcare Ltd has a Group Review Score of 9.7 (9.729) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Burnview Healthcare Ltd must have a Review Score.
from Mark C (Son of Resident) published on 9 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The staff in Rockfield are very professional, kind and caring. My mum was treated with the utmost respect at all times. The nurses, care assistants, domestics, kitchen staff and staff who looked after entertainment and beauty treatments were all lovely and treated my mum with great respect. The building
and rooms were very clean and food was delicious for my mum.
Reply from Gabriel Neculau, Home Manager at Rockfield Care HomeWe cannot be more grateful when reading this lovely review! Thank you for the bottom of our hearts for all your kind words and we will do our best to maintain these high standards!
from Joanne H (Daughter of Resident) published on 9 February 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother was a resident here from 7th April 2025- 3rd Aug 2025, when she sadly passed away. The staff in Rockfield treated my mum with the utmost care and respect while she was there. They were gentle + kind towards her and also to our entire family. All staff, in all departments played a part in making
her comfortable and well fed. The building is maintained to a high standard. We would recommend Rockfield to anyone needing a nursing home.
Reply from Gabriel Neculau, Home Manager at Rockfield Care HomeThank you very much for taking the time to leave us this lovely review! It was a pleasure taking care of your mother and we cannot be more grateful for your recommendation!
from D D (Daughter of Resident) published on 9 February 2026
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Overall am pleased with Mum's care. We do all washing, but sometimes nighties and socks disappear and don't reappear. Some staff have poor English, and it's hard to explain particular needs, as with a lot of care homes, some have great staff and a few who can be less enthusiastic.
Reply from Eldho Joy, Regional Support Manager at Bryansburn Care HomeThank you for your feedback. Were pleased to hear that overall youre happy with your mums care and appreciate your kind comments about our team. Were sorry to hear about the occasional missing clothing items and understand how frustrating this can be. Well remind staff to be extra mindful of residents belongings, however we strongly advice all families to put laundry labels on all clothing items. We also recognise the importance of clear communication and continue to support all staff with training to ensure residents individual needs are well understood. Thank you again for taking the time to share your experience.
from Lawrence O (Son of Resident) published on 5 February 2026
Submitted via Website • Report
Overall Experience2.0 out of 5
I visited my mother last night (Sunday 18th January) and found her hanging out of her bed in a dishevelled manner, she had been lying like that for over 30 minutes until I arrived. The staff who are, supposedly, to be "taking care" of her had not checked her for more than half an hour. They were "busy
doing nothing" when I walked in. This is not the first time I have found my frail, elderly mother in such a state. I have noticed other residents who have been largely ignored and overlooked in a similar state. At almost £1000 per week this is an absolutely indubitable disgrace and a shocking state of affairs! I will be complaining in the strongest possible manner to all the owners and senior staff in Rockfield. I will NEVER accept such maltreatment of my mother. Another point is the sub standard state of some of the food dished out for my mother to eat. Prison inmates are treated better!
Reply from Gavin Kelly, Director at Rockfield Care HomeThank you for taking the time to share your concerns. We take the wellbeing, comfort, and dignity of all our residents extremely seriously, and we are sorry to hear that your visit caused you distress. We would always encourage any concerns about a resident's comfort or care to be raised with staff at the time, as this allows us to address matters immediately and ensure the resident's needs are met without delay. Our nursing and care teams provide care through a combination of planned, documented checks and ongoing observation throughout the unit, in line with individual care plans and professional standards. Where any issues relating to comfort, positioning, hydration, or safety are identified or brought to our attention, these are acted upon promptly. We are always committed to continuous monitoring and improvement and as such we would welcome the opportunity to discuss your concerns directly and constructively, so that they can be properly understood and addressed.
from David B (Son of Resident) published on 29 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother has been a resident for almost a year and she is visited by a family member at least once a day - therefore this is not a snap review. The facilties are excellent and the residents are all extremely cared for. Food is ample portions and excellent. Management excellent and staff caring and
courteous activities are well organised and residents are encouraged to participate which being there on a regular basis I have witnessed
Highly recommended.
Reply from Annie Joy Kamilan, Home Manager at Bramblewood Care HomeThank you so much for your kind review - it means a great deal to all of us. We will continue to do our very best to ensure our residents are well looked after. Kind regards Annie
from L M (Daughter of Resident) published on 26 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother has been a resident for almost a year at Bramblewood. As a family we have been really pleased with the care she receives. The care the food and the activities all contribute to make these later years for my mum more enjoyable.
Reply from Annie Joy Kamilan, Home Manager at Bramblewood Care HomeThank you for your kind review . We really appreciate your positive feedback and are pleased to hear you are happy with the care provided to your mother.
from P M (Daughter of Resident) published on 26 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Mum has only been with Bramblewood for a few weeks but she has been treated very well and staff knew & understood her needs immediately. Staff are caring and curtious always chatting with a smile and friendly manor.
They knew straight away we were strangers to the home and approached with help and
advice.
Mum is happy and settled & comfortable.
The home came highly recommended to me.
Reply from Annie Joy Kamilan, Home Manager at Bramblewood Care HomeThank you for your review . We really appreciate your positive feedback and are pleased to hear you were happy with the care provided .
from N M (Wife of Resident) published on 22 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
All staff provided excellent care & support to me & my husband. Everyone very pleasant & helpful. All rooms vey clean & tidy.
Reply from Annie Joy Kamilan, Home Manager at Bramblewood Care HomeThank you for your kind review . We really appreciate your positive feedback and are pleased to hear you were happy with the care provided . Kind regards Annie
from N W (Son of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
My mother is very comfortable in the home. The staff are very helpful and always on hand. We can come and go as we please to see her plus take her out for the odd spin. A very well run and managed well.
Reply from Gabriel Neculau, Home Manager at Rockfield Care HomeWe really appreciate you taking the time to leave us this lovely review! We will do our very best to maintain the high standards of care!
from Martin M (Brother of Resident) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I Martin have the greatest respect of the staff and all who work here. My brother has been here for almost 3 years now and I a,m more than happy with his care.
Reply from Gabriel Neculau, Home Manager at Rockfield Care HomeThank you very much for taking the time to leave us this lovely review! We will do our best to make sure we maintain the care standards that your brother is receiving!
from Michael M (Son of Resident) published on 20 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Very happy. Very friendly and flexible staff. Food seems very good Would like staff to wear name badges. Activities seem good, numerous and varied. Would like to see more physical exercise, physio.
Reply from Thulani Mthetho, RM at Annadale Care HomeThank you for your lovely feedback. We're pleased to hear you enjoyed the friendliness of our staff, the food, and the variety of activities. We also appreciate your helpful suggestions regarding name badges and additional physical and physiotherapy-based activities, and we'll certainly take these into consideration.
from E R (Daughter of Resident) published on 20 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Our experience with Bramblewood has been very positive and we are very grateful for the care my mother has received. Vascular dementia is challenging and the staff show great patience, kindness and understanding with her care. They treat her with dignity and compassion, reassuring her and making her
feel safe. They keep us well informed & the home is clean & welcoming. We are very grateful for the care they continue to provide.
Reply from Annie Joy Kamilan, Home Manager at Bramblewood Care HomeThank you very much for taking the time to leave us a review ; it truly means a great deal to us . Kind regards Annie
from Myfanwy K (Sister-in-law of Resident) published on 16 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My sister in law has been a resident here since February 2025 with Lewy Body Dementia. Absolutely WONDERFUL place. They treat her like family. We live in Wales and visit about once a Month but they keep us updated when we are not there. She is always smiling and since being with them she now walks with
an aid, taken up knitting again and enjoys all the Activities. The rooms are bright and airy. We have complete peace of mind knowing how well they care for her.
Reply from Gavin Kelly, Director at Bryansburn Care HomeThank you very much for taking the time to leave us this lovely review! It is wonderful to know that your sister-in-law has settled in so well to Bryansburn and is in particular enjoying our activities. We will do our very best to maintain these standards!
from Blathnaid O (Daughter of Resident) published on 16 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
my father received the utmost care
family love based home with high standards in hygiene cleanliness tidyness
loving attitudes go through the home like ripples on a lake there is mystery and intrigue in their art programmes songs n singing handholding people who were placed on earth to spoil cherish
adore elderly lovely day room cosy warm
Reply from Gavin Kelly, Director at Bryansburn Care HomeThank you very much for taking the time to leave us this lovely review! It is wonderful to know that your father is happy in Bryansburn, particularly with the cleanliness of the home and the activity program. We will do our very best to maintain these standards!
from Ann S (Sister of Resident) published on 15 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Rockfield Care home,Is in my opinion excellent.
Their caring is top,they go above and beyond for their residents.At Christmas time,the atmosphere was so homely ,lots of entertainment,parties ,singalongs,choirs singing,it was brilliant
Good to see our sister ,being looked after
Ann.
Reply from Gabriel Neculau, Home Manager at Rockfield Care HomeThank you very much for taking the time to leave us this lovely review! It is wonderful to know that sister is happy in Rockfield and that you have enjoyed our lovely Christmas activities. We will do our very best to maintain these standards!
from B F (Sister of Resident) published on 14 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Staff are always welcoming on arrival and prepared to provide whatever assistance us needed to get my family member back to her room for private family time.
The home is clean and the laundry regularly washed and pressed and put away in the appropriate place in her room.
My family members enjoys the
food. The home provides a varied range of activities for residents so there is something fir everyone. Lots of lively music sessions.
Reply from Annie Joy Kamilan, Home Manager at Bramblewood Care HomeThank you for taking the time to leave such a lovely review . We really appreciate your kind words and support. Kind regards Annie
from H L (Daughter of Resident) published on 13 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
From management down to all staff are very kind, caring and attentive. Nothing is too much trouble. I am extremely impressed by the high standard of care provided. The staff are very welcoming and supportive to both residents and visitors. I can highly recommend Annadale Care Home.
Reply from Thulani Mthetho, RM at Annadale Care HomeThank you very much for your kind and thoughtful feedback. We are delighted to hear that you were impressed by the standard of care at Annadale Care Home and that our team made you feel welcome and supported. Your comments mean a great deal to our management and staff, who work hard to provide compassionate, attentive care every day. Thank you for taking the time to recommend us.
from J O (Daughter of Resident) published on 6 January 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Mum has lived in Annadale Care home for 8 years, requiring nursing care. She remains well looked after and is content. She enjoys her food and appreciates the friendliness of the staff and her interaction with them.
Reply from Thulani Mthetho, RM at Annadale Care HomeWe're grateful for your feedback and are happy to hear that your mum is comfortable and well cared for at Annadale Care Home. It's great to know she enjoys the meals and the positive interactions with our staff. We remain committed to providing the highest level of care for all our residents
from Claire D (Daughter of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad moved to Annadale 6 months ago. It was a difficult decision to leave his home but with his parkinsons he needed more help and support. I can honestly say I couldn't be happier with the move. The staff have been so helpful and have really helped him settle. They took time to get to know him and
his needs. There is a good range of activities each week for the residents. I always find a very welcoming atmosphere in the home. I had not been looking forward to moving dad to a home but am very happy with the move and I now know he is well looked after and safe.
Reply from Thulani Mthetho, RM at Annadale Care HomeThank you so much for your kind words! We're so glad to hear that your dad is settling in well and that you feel confident in the care he's receiving. Our team is dedicated to making sure every resident feels at home, and we're happy to know that's been the case for your family.
from Suzanne M (Daughter of Resident) published on 22 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
Our Mum is very well cared for in Bramblewood. All the staff treat her with respect and dignity. They know her well and even join in when she sings or call out her little sayings to her as they pass by.
The home is very well maintained, bright and cheery.
I would highly recommend this home.
Reply from Annie Joy Kamilan, Home Manager at Bramblewood Care HomeWe're very grateful that you took the time to leave us a review , it is sincerely appreciated . Kind regards Annie
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Burnview Healthcare Ltd to verify any information. View our terms and conditions.
Burnview Healthcare Ltd has an Enhanced Service – more info.