from Steven S (Son of Resident) published on 24 December 2025
Submitted via Website • Report
Overall Experience1.0 out of 5
Due to a bowel problem, my mother was taken by me to the Ulster Hospital on Thursday 11th Dec, and following tests was admitted for observation and a course of laxatives. She was due out on the 15th but the owner of the care home requested an assessment of my mother.The owner turned up at the hospital
to inform my mother that she would not be allowed to return to the care home.
This was an arbitrary decision made solely by the care home owner and not based on a medial assessment by any of the hospital staff. The staff on the ward were shocked at this turn of events.
For a lady, six days short of her 91st birthday and in the run up to Christmas to be told she needed to find a new home was very distressing. She is now reliant on the hospital to accommodate her until a suitable nursing home is found. She also has to be assessed by social care, before she can be placed in a nursing home.
Balloo House management has behaved appallingly with a total disregard for the distress caused.
Reply from Shirley Ramrachia, Registered Provider at Balloo HouseWe are sorry to hear this situation has been distressing for your mother and family. As a Residential Care Home regulated by the RQIA we must ensure that every resident's needs can be safely met within our category of care. Our priority is always the safety, wellbeing and appropriate placement of every individual in our care.
from Ken (Son of Resident) published on 11 July 2016
Submitted via Website • Report
Overall Experience5.0 out of 5
Was very fortunately to get my parents into Balloo House at the same time. Mum is EMI and Dad has major health issues, although still lightly mobile.
What a blessing to find Balloo House with nice surroundings and facilities, very caring and professional staff, and a very helpful manager.
I have
no qualms and feel that my parents are in an excellent facility, especially as I do not live locally.
Average costs per week for care homes owned by Chris Ramrachia by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Chris Ramrachia, based on 2 out of 2 settings.
Type of Care Provided
Average Weekly Cost
Residential Care
£850
Residential Dementia Care
£850
All Care Types
£850
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does Chris Ramrachia own?
Chris Ramrachia own 2 Care Homes.
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