Care Homes Owned by Pepperwood Care (Management) Ltd in West Lothian

Caring nurturing environment, brilliant staff and Mum content. Great service by all and the variety of activities for residents is great. Staff are very good, patient and genuinely supportive of the residents as far as I can see from my experience so far.

The staff in the home are very caring and look after my husband well. If I need any help or have any questions they are always quick to help. My husband is very happy and contented here and enjoys the various activities that they have.

The care my dad receives is of a very high standard. His needs are all taken care of and our family is always kept informed of how he is. The home has a wide range of activities that he's encouraged to take part in and we love seeing the pictures on their social media page. The team know him well and he is well looked after, happy and content.

Highly recommend.

The care home staff helped both my mum and us settle with this new living situation. The staff have always shown to be kind and helpful with any questions. They seem to be eager for suggestions and looking for ways to improve the experience for the residents, As I'm sure is the same everywhere, a smaller staff:resident ratio would be benefitial. However, every staff member works extremely hard. I know my mum is safe, well cared for and encouraged to join in activities.

Treated with respect and dignatiy. The staff are all profesonal and friendly nothing is to much bother. My mum has made a lot of friends in the home. They have a lot of varied activities and social events that everyone is encouraged to join in. The home is well maintained. The main thing is as a family we know my mum is safe and well looked after.

The staff are fantastic with my father. He is well looked after, always clean. There is one member of staff who always goes above and beyond her duties to do what she can to make Dad's life better, and always has his best interest at heart. She looks out for the family too. She's always smiling and laughing.

I cannot thank everyone enough at Broxburn Nursing Home for the care given to my dad. It has been an emotional few months and I do not know what I would do without them. I just want to see my dad content, loved and cared for. I couldn't ask for any more.

Happy with overall service of care. Mum is safe, settled, and happy. Plenty of activities to join in with weekly.

My husband has been a resident for nearly nine months. He settled very quickly. The staff are hardworking, patient, caring and kind. If any issues arise they are quickly dealt with.

My partner has been in the home for over four years now, and there have been continual improvements to the home during that time, particularly under the new manager. The care is always good, and my partner is settled. I can see that she is cared for, and the staff all like her. If there are any issues, then they are resolved once they are brought to their attention. It is a relief for me to know that I can trust in the care my partner is given. That is so important.

We as a family are very happy with the care our dad gets. He is very happy and settled. He thinks a lot of all the staff and enjoys all activities and wee drink nights. Once again a big thanks from all the family for all the care you give Dad.

Their activities co-ordinator does a remarkable job with activities most days and its great to see staff joining in with the activities. The private Facebook page for family's and friends is a fantastic support to members of my family who do not live close enough to visit regularly. This allows them to see what our relative is doing and they can see how happy he is.

A most difficult decision of having to have my father go into care was made easier, in the knowledge that he is looked after by the most caring, capable and hardworking staff.

Broxburn Nursing home has proved itself to be a happy environment for its patients. The staff are very friendly to everyone, their medical care is excellent. They also try to get patients to interact within their capabilities and trying new things. I have no hesitation in recommending this nursing home it has given my family the peace of mind that our loved one is being well taken care of mentally as well as physically.

During the visits to this care home I have to say the level of care is excellent, every member of staff I have seen is kind and caring. There are lots of activities and party nights and also lots of outside entertainers come in to perform for the residents. The menus I’ve seen also look scrumptious and wholesome. I can’t fault it.

Since my Dad went into the care of the staff at Broxburn Nursing Home he has been given a new lease of life. The difference in him is wonderful, he seems at least 10 years younger than his 90 years. He has made friends and now takes an interest in many things - he particularly enjoys the social nights and anything that involves music. The staff are amazing with him - he constantly sings their praises. He is very well looked after and it is a great weight off the family’s shoulder to know that he will always be well cared for. He has a lovely room which affords him privacy and peace and quiet if he so desires. Just recently, because the weather has been fine, he has enjoyed the sunshine and fresh air in the lovely gardens. He seems to really enjoy the food (his only complaint is that he has put on weight!) I would definitely recommend Broxburn Care Home to anyone looking to put a loved one into care. Thanks to everyone who looks after him, very much appreciated!

The staff are wonderful, both with the residents and with visitors/family. There is a good atmosphere in the home. The new activities coordinator is doing a great job. Any concerns are dealt with promptly. There is a lovely garden. If I end up in a care home I'd be happy to come to this one!

My mother has been resident here for over 18 months now and we as a family, are very happy with the service provided by Broxburn Nursing Home.

In the 18+ months she has been there, she has received an excellent quality of care. The nursing/care team are on the ball and quick to help us when we have queries, or notify us of any concerns they have. The regular review meetings are great, as it gives us a chance to discuss my mother's needs.

The staff in general are very helpful, but there are a special few who go above and beyond. They make an extra effort to get to know my mother and the other residents; laughing and joking with them and creating a lovely atmosphere.

I'm delighted with the recent activities on offer; day trips, performers entertaining the residents etc. I hope this will continue, as I think it's so important to keep people like my mother stimulated and busy, not just sitting around all day watching television and suchlike.