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Care Home Owned by Clarendon Care Group in West Midlands

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Clarendon Care Group in West Midlands

Only the locations & reviews in West Midlands for Clarendon Care Group are showing below.

View the details of all 8 locations (with 231 reviews) owned by Clarendon Care Group

Clarendon Care Group Locations in West Midlands (1)

 - Browse 1 Care Home owned by Clarendon Care Group in West Midlands
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Arden Park
101 Armscott Road, Wyken, Coventry CV2 3AQ 
9.3 25 reviews
Arden Park, Coventry, West Midlands
"I moved my mum to this care home because it had a very good reputation. It's very clean and well looked after, care staff are fantastic,…"   Read all 25 reviews
  • from £950 / week
  • 31 Rooms
Location Type Care Home

Arden Park offers first class accommodation and 24-hour care in a luxurious setting, combining a whole host of equipment and modern facilities designed specifically to meet the needs of elderly ... Read more about Arden Park

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Clarendon Care Group Reviews in West Midlands (25)

9.3

Clarendon Care Group has a Group Review Score of 9.3 (9.312) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Clarendon Care Group must have a Review Score.

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Review of

Arden Park

from Anita S (Daughter of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my mum to this care home because it had a very good reputation. It's very clean and well looked after, care staff are fantastic, very caring and helpful. Meals are great. Level of care fantastic. Manager very friendly, helpful and caring. Overall, a fantastic care environment.
Reply from Nicola Hambridge, Home Manager at Arden ParkThank you so much Anita for your kind words about our home. I am so pleased that your experience at Arden Park is good.
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Review of

Arden Park

from Mary F (Daughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is the best one we looked at when choosing the right care for my dad. It's changed my dad's life and given us a peace of mind. He has showers regular he has clean cards every day. The people who are there are caring and listen to any concerns you have. Activities are good and always thinking
things to promote the residents' wellbeing.
Reply from Nicola Hambridge, Home Manager at Arden ParkThank you for your lovely words Mary and also thank you for your input with ideas for activities.
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Review of

Arden Park

from Stephen S (Son of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise the staff enough for the care they have provided over the past year.
My dad is now end of life, and the care that the staff have given to my dad and family is unreal, truly 10 out of 10, be it day or night, nothing is a problem to the staff here; they are true heroes.
Reply from Nicola Hambridge, Home Manager at Arden ParkThank you so much for your kind words Stephen, We are very happy to hear that you was happy with the care and treatment your dad received during his stay at Arden Park. He will be sadly missed by us all
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Review of

Arden Park

from Jenny S (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't praise this Carehome and its staff enough, the time , care , patience and understanding they shown to my dad as he was in the last weeks of his life went above and beyond my expectations, everything was in order ready for my dads care and needs they were consistent from the time we got there
until dad sadly passed away , my dad had been a resident for over a year and have nothing but praise from the get go ,they really are like a family and maintain a professional and safe place for there residents. I will be forever greatful for time , care and dignity they not only showed my dad but also myself and my brother . Thankyou to everyone at Arden Park .
Reply from Nicola Hambridge, Home Manager at Arden ParkThank you so much for your kind words Jenny, We are very happy to hear that was you happy with the care and treatment your dad recieved whilst he resided at Arden Park. He will be sadly missed by us all
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Review of

Arden Park

from Mary B (Sister of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience since my sister came to the home, the staff are helpful, down to earth. Friendly and happy in the workplace, meals are very good.
Reply from Nicola Hambridge, Home Manager at Arden ParkThank you for your kind words, We are very happy to hear that you are happy with the care your sister recieves in the home
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Review of

Arden Park

from Kathleen R (Sister of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are very lovely people in there and all the carers are so nice and the manager is very nice and helpful. The cooks are very helpful too.
Reply from Nicola Hambridge, Home Manager at Arden ParkThank you for your kind words, we are veryhappy to hear that the staff are very helpful
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Review of

Arden Park

from V C (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the time Mum went into Arden Park, she has been shown kindness and compassion. Mum finds the home very homely and finds her meals cooked perfectly and are not only nutritious but delicious. The staff are approachable and very willing to help. Personally, they have become like friends to me too.
Thank you.
Reply from Nicola Hambridge, Home Manager at Arden ParkThank you so much for your kind words, we are so happy that your mum has settled in well at Arden Park and feels like part of our family
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Review of

Arden Park

from W F (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been looked after so well in Arden Park, as a nervous daughter when we first arrived to 5 weeks on, I don't know why I felt so nervous, the staff are absolutely amazing caring for mum and couldn't have asked for better. Mum loves the food and the party days.
Reply from Nicola Hambridge, Home Manager at Arden ParkThank you so much for your kind words. We are very glad to hear you are happy with the care and treatment your mum is receiving at the home.
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Review of

Arden Park

from Debbie G (Daughter of Resident) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a bad fall my Mum left hospital on a Discharge-to-Assess basis. We had no input to where she might be placed so I feel we were very lucky that Arden Park was home to Mum for 10 weeks. I struggled with the idea that Mum was in a specialist dementia care home as most of the residents were clearly
much further down their dementia journey. But I needn't have worried as the care team were absolutely brilliant. Everyone was hardworking, compassionate and caring, not just in dealing with my Mum but also in providing reassurance to our family. There is a lovely atmosphere in the home and it feels calm and welcoming. The staff are attentive and formed a lovely relationship with my Mum. There was often laughter between the carers and Mum which really helped her to settle.
I also must mention the food provided, what a great chef they have. Lovely meals and frequent tea and cake/biscuits throughout the day. Thank you to everyone at Arden Park for all you support and kindness.
Reply from Nicola Hambridge, Home Manager at Arden ParkWe are so glad to hear that you was happy with your mums stay at Arden Park. She was a pleasure to look after and we do hope that she is doing well.
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Review of

Arden Park

from Kath P (Sister of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On my first visit, I was very emotional but realised it was because a lot of the residents were visibly very poorly, time has shown how the staff are kind, caring and hard-working. I would like to thank all the staff who have looked after my sister so nicely, I also think the food and kitchen facilities
are excellent.
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Review of

Arden Park

from Gillian E (Sister of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I would like to see more done in the garden i.e. open it up to make it more accessible with some nice flower beds and seating etc. in different areas as I do think it is important for the residents to be able to walk outside into the fresh air.
Reply from Nicola Hambridge, Home Manager at Arden ParkThank you for your review. Hopefully the weather starts to pick up so we can start getting the residents outside
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Review of

Arden Park

from Michael W (Son of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly caring staff and good homely facilities.
Reply from Nicola Hambridge, Home Manager at Arden ParkThank you for your positive review. Here at Arden Park we strive on hard work and dedication to our residents ensuring all residents feel at home, safe and secure.
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Review of

Arden Park

from C F (Son of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff is always pleasant, approachable, helpful and knowledgeable. Queries dealt with very quickly. In the short time my mother has been there I am very satisfied with the care she has received.
Reply from Nicola Hambridge, Home Manager at Arden ParkHere at Arden Park, we are very happy to hear that you are very satisfied with the care your mother is receiving.
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Review of

Arden Park

from M J (Daughter of Resident) published on 16 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Arden Park Care Home via hospital, initially for a six-week assessment period.
I had resigned myself to having to struggle with her to remain in Arden Park as she is a fiercely independent lady who had continually said she wanted to go back to her own home.
My brother and I were
absolutely astounded when, at the end of the six weeks, she decided she didn’t want to leave Arden Park.
I can put my hand on my heart and say I cannot fault the staff for the care and attention they give my mother and whilst visiting her I always see the “girls” chatting to all the other residents, simple conversation goes a long way!
The food at mealtimes smells amazing and the menu is varied.
The manager is lovely, there’s always a smile on her face and nothing is ever any trouble.
Wonderful home that may not suit everyone but nor do all hotels, we are all different but this home suits my mother.
Reply from Nicola Hambridge, Care Home Manager at Arden ParkThank you very much for your kind words regarding your mother's care at the home. She is a pleasure to care for and I am so pleased to hear she is enjoying being at the home. I am very proud of my team of hardworking, dedicated staff and I am pleased that you have noticed their hard work on your visits.
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Review of

Arden Park

from L S (Daughter of Resident) published on 8 August 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
When my mum first came to this home in 2022 I found it welcoming and plenty of staff there to help. The rooms are lovely with plenty of light, they seemed to have activities for them to participate in if they wished to do so and if not it was fine. I have however found in the past six months or so seen
it go downhill, hardly any staff about no activities whatsoever are in place, and staff don’t seem to listen to the residents about what they need or want. I have noticed a lot of the residents including my mum go downhill fast as there is nothing for them to do, they stick on the radio and telly even if they want it on or not and let them amuse themselves, it’s so sad to see as this was a lovely home and we were very happy. I hate seeing my mum like this and other residents. I do understand it’s a very hard job and a thankless job and they are all underpaid and overworked but this is still no excuse for the leaves of care and kindness.
Reply from Deborah Hambridge, Care Home Manager at Arden ParkWe were sorry to hear of your recent experience in relation to activities at Arden Park. Unfortunately, our activities member of staff has been away from work for some time. While we have made an effort to cover these hours, this has not always been possible. We hope, however, you will witness a return to your previous experience regarding a full provision of activities in the near future.
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Review of

Arden Park

from Beverley E (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Arden Park always has a very calm, family, friendly atmosphere. My mother has been warmly welcomed and enabled to settle into her new home very quickly. The staff are very courteous, consistently kind and very caring. They got to know my mum very quickly. Her holistic needs are verin met at a high standard.
The staff are able to answer any of my questions due to their in-depth knowledge of my mother.
Reply from Deborah Hambridge, Care Home Manager at Arden ParkThank you very much for the comments that you have made on the home. I am very pleased that your mother has settled well into the home and is making herself some new friends in the home. I have seen that your mother is enjoying spending time in the communal lounge and interacting with everyone, staff included. Staff have informed me that your mother is a joy to care for and is always very grateful for the care provided to her.
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Review of

Arden Park

from P G (Son of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Arden Park since September 2022 and although not in good health, she has been extremely well cared for. All the staff are friendly and approachable and always have my mother's best interest at heart.
Reply from Deborah Hambridge, Care Home Manager at Arden ParkWe really appreciate the comments made. The care of our residents at Arden Park is paramount. The manager has an open-door policy at the home where residents or their families can visit the office at any time.
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Review of

Arden Park

from Mick R (Friend of Resident) published on 18 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited Arden Park today and was very impressed with the staff in regard to safeguarding the residents from covid however I am disabled and find it hard to stand up for very long and in Arden Park, there is no room for a chair to sit down (awaiting the covid test result). I think the porch needs to
be extended so people with a problem standing could sit down. That is the only moan. You can be very pleased with the people who work there.
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Review of

Arden Park

from Tom M (Son of Resident) published on 16 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Takes good care of our mum. The staff interact with the residents on a regular basis and all always friendly. Knowing the way they are gives us all peace of mind.
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Review of

Arden Park

from Mike M (Son of Resident) published on 2 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff and facilities.
The manager and carers are great and look after our mum and give 100 percent care.
Thank you.
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Awards / Recognitions (0)

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