Care Home Owned by Clarendon Care Group in West Midlands
9.4
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in West Midlands for Clarendon Care Group are showing below.
View the details of all 8 locations (with 228 reviews) owned by Clarendon Care Group
Clarendon Care Group Locations in West Midlands (1)
Arden Park
9.4
23 reviews
101 Armscott Road, Wyken, Coventry CV2 3AQ
"I can't praise this Carehome and its staff enough, the time , care , patience and understanding they shown to my dad as he was in the last…" Read all 23 reviews
Location Type Care Home
Arden Park offers first class accommodation and 24-hour care in a luxurious setting, combining a whole host of equipment and modern facilities designed specifically to meet the needs of elderly adults. The home is ideally placed to enjoy the benefits… Read more about Arden Park
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- Acquired Brain Injury
- 31 Rooms
- from £950 / week
Clarendon Care Group Reviews in West Midlands (23)
9.4
Clarendon Care Group has a Group Review Score of 9.4 (9.429) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Clarendon Care Group must have a Review Score.
Review of
Arden Park
from Stephen S (Son of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't praise the staff enough for the care they have provided over the past year.
My dad is now end of life, and the care that the staff have given to my dad and family is unreal, truly 10 out of 10, be it day or night, nothing is a problem to the staff here; they are true heroes.
My dad is now end of life, and the care that the staff have given to my dad and family is unreal, truly 10 out of 10, be it day or night, nothing is a problem to the staff here; they are true heroes.
Reply from Nicola Hambridge, Home Manager at Arden Park
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Review of
Arden Park
from Jenny S (Daughter of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't praise this Carehome and its staff enough, the time , care , patience and understanding they shown to my dad as he was in the last weeks of his life went above and beyond my expectations, everything was in order ready for my dads care and needs they were consistent from the time we got there
until dad sadly passed away , my dad had been a resident for over a year and have nothing but praise from the get go ,they really are like a family and maintain a professional and safe place for there residents. I will be forever greatful for time , care and dignity they not only showed my dad but also myself and my brother . Thankyou to everyone at Arden Park .
Reply from Nicola Hambridge, Home Manager at Arden Park
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Review of
Arden Park
from Mary B (Sister of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience since my sister came to the home, the staff are helpful, down to earth. Friendly and happy in the workplace, meals are very good.
Reply from Nicola Hambridge, Home Manager at Arden Park
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Review of
Arden Park
from Kathleen R (Sister of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
They are very lovely people in there and all the carers are so nice and the manager is very nice and helpful. The cooks are very helpful too.
Reply from Nicola Hambridge, Home Manager at Arden Park
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Review of
Arden Park
from V C (Daughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
From the time Mum went into Arden Park, she has been shown kindness and compassion. Mum finds the home very homely and finds her meals cooked perfectly and are not only nutritious but delicious. The staff are approachable and very willing to help. Personally, they have become like friends to me too.
Thank you.
Reply from Nicola Hambridge, Home Manager at Arden Park
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Review of
Arden Park
from W F (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been looked after so well in Arden Park, as a nervous daughter when we first arrived to 5 weeks on, I don't know why I felt so nervous, the staff are absolutely amazing caring for mum and couldn't have asked for better. Mum loves the food and the party days.
Reply from Nicola Hambridge, Home Manager at Arden Park
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Review of
Arden Park
from Debbie G (Daughter of Resident) published on 6 December 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
After a bad fall my Mum left hospital on a Discharge-to-Assess basis. We had no input to where she might be placed so I feel we were very lucky that Arden Park was home to Mum for 10 weeks. I struggled with the idea that Mum was in a specialist dementia care home as most of the residents were clearly
much further down their dementia journey. But I needn't have worried as the care team were absolutely brilliant. Everyone was hardworking, compassionate and caring, not just in dealing with my Mum but also in providing reassurance to our family. There is a lovely atmosphere in the home and it feels calm and welcoming. The staff are attentive and formed a lovely relationship with my Mum. There was often laughter between the carers and Mum which really helped her to settle.
I also must mention the food provided, what a great chef they have. Lovely meals and frequent tea and cake/biscuits throughout the day. Thank you to everyone at Arden Park for all you support and kindness.
I also must mention the food provided, what a great chef they have. Lovely meals and frequent tea and cake/biscuits throughout the day. Thank you to everyone at Arden Park for all you support and kindness.
Reply from Nicola Hambridge, Home Manager at Arden Park
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Review of
Arden Park
from Kath P (Sister of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
On my first visit, I was very emotional but realised it was because a lot of the residents were visibly very poorly, time has shown how the staff are kind, caring and hard-working. I would like to thank all the staff who have looked after my sister so nicely, I also think the food and kitchen facilities
are excellent.
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Review of
Arden Park
from Gillian E (Sister of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
I would like to see more done in the garden i.e. open it up to make it more accessible with some nice flower beds and seating etc. in different areas as I do think it is important for the residents to be able to walk outside into the fresh air.
Reply from Nicola Hambridge, Home Manager at Arden Park
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Review of
Arden Park
from Michael W (Son of Resident) published on 11 March 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Friendly caring staff and good homely facilities.
Reply from Nicola Hambridge, Home Manager at Arden Park
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Review of
Arden Park
from C F (Son of Resident) published on 22 February 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff is always pleasant, approachable, helpful and knowledgeable. Queries dealt with very quickly. In the short time my mother has been there I am very satisfied with the care she has received.
Reply from Nicola Hambridge, Home Manager at Arden Park
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Review of
Arden Park
from M J (Daughter of Resident) published on 16 October 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother came to Arden Park Care Home via hospital, initially for a six-week assessment period.
I had resigned myself to having to struggle with her to remain in Arden Park as she is a fiercely independent lady who had continually said she wanted to go back to her own home.
My brother and I were
I had resigned myself to having to struggle with her to remain in Arden Park as she is a fiercely independent lady who had continually said she wanted to go back to her own home.
My brother and I were
absolutely astounded when, at the end of the six weeks, she decided she didn’t want to leave Arden Park.
I can put my hand on my heart and say I cannot fault the staff for the care and attention they give my mother and whilst visiting her I always see the “girls” chatting to all the other residents, simple conversation goes a long way!
The food at mealtimes smells amazing and the menu is varied.
The manager is lovely, there’s always a smile on her face and nothing is ever any trouble.
Wonderful home that may not suit everyone but nor do all hotels, we are all different but this home suits my mother.
I can put my hand on my heart and say I cannot fault the staff for the care and attention they give my mother and whilst visiting her I always see the “girls” chatting to all the other residents, simple conversation goes a long way!
The food at mealtimes smells amazing and the menu is varied.
The manager is lovely, there’s always a smile on her face and nothing is ever any trouble.
Wonderful home that may not suit everyone but nor do all hotels, we are all different but this home suits my mother.
Reply from Nicola Hambridge, Care Home Manager at Arden Park
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Review of
Arden Park
from L S (Daughter of Resident) published on 8 August 2023 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
When my mum first came to this home in 2022 I found it welcoming and plenty of staff there to help. The rooms are lovely with plenty of light, they seemed to have activities for them to participate in if they wished to do so and if not it was fine. I have however found in the past six months or so seen
it go downhill, hardly any staff about no activities whatsoever are in place, and staff don’t seem to listen to the residents about what they need or want. I have noticed a lot of the residents including my mum go downhill fast as there is nothing for them to do, they stick on the radio and telly even if they want it on or not and let them amuse themselves, it’s so sad to see as this was a lovely home and we were very happy. I hate seeing my mum like this and other residents. I do understand it’s a very hard job and a thankless job and they are all underpaid and overworked but this is still no excuse for the leaves of care and kindness.
Reply from Deborah Hambridge, Care Home Manager at Arden Park
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Review of
Arden Park
from Beverley E (Daughter of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Arden Park always has a very calm, family, friendly atmosphere. My mother has been warmly welcomed and enabled to settle into her new home very quickly. The staff are very courteous, consistently kind and very caring. They got to know my mum very quickly. Her holistic needs are verin met at a high standard.
The staff are able to answer any of my questions due to their in-depth knowledge of my mother.
Reply from Deborah Hambridge, Care Home Manager at Arden Park
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Review of
Arden Park
from P G (Son of Resident) published on 13 April 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been in Arden Park since September 2022 and although not in good health, she has been extremely well cared for. All the staff are friendly and approachable and always have my mother's best interest at heart.
Reply from Deborah Hambridge, Care Home Manager at Arden Park
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Review of
Arden Park
from Mick R (Friend of Resident) published on 18 January 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I visited Arden Park today and was very impressed with the staff in regard to safeguarding the residents from covid however I am disabled and find it hard to stand up for very long and in Arden Park, there is no room for a chair to sit down (awaiting the covid test result). I think the porch needs to
be extended so people with a problem standing could sit down. That is the only moan. You can be very pleased with the people who work there.
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Review of
Arden Park
from Tom M (Son of Resident) published on 16 June 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Takes good care of our mum. The staff interact with the residents on a regular basis and all always friendly. Knowing the way they are gives us all peace of mind.
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Review of
Arden Park
from Mike M (Son of Resident) published on 2 June 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent staff and facilities.
The manager and carers are great and look after our mum and give 100 percent care.
Thank you.
The manager and carers are great and look after our mum and give 100 percent care.
Thank you.
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Review of
Arden Park
from Marion K (Sister of Resident) published on 21 March 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager and her team are very friendly. I am very pleased with the way they treat my sister and myself at all times. The home is very clean and the food is excellent. She is very well looked after.
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Review of
Arden Park
from Dennis F (Son of Resident) published on 13 March 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother entered the home following hospital treatment. She was made to feel very welcome in the home and was treated with a great deal of kindness which was so important at a very anxious time for her. I also felt very confident form the start that she was in good and caring hands. My mother has now
been in the home for 17 months and has been looked after really well during that time.
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