Clarendon Care Group in Worcestershire | 6 Care Homes

Review of
St John's Court Nursing Home
from P D (Son of Resident) published on 4 June 2025 Submitted via Postal Card • Report

Overall Experience

Mum became a resident after a series of falls and we all wanted the reassurance that help was at hand. She was a critical customer and the team were all highly regarded by he. In my experience the staff are excellent and work hard to support the resident.

Reply from Karen Doyle, Home Manager at St John's Court Nursing Home

Thank you for your kind words on your feedback. I will cascade this to the staff team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Foresters Nursing Home
from O J (Grandson of Resident) published on 28 April 2025 Submitted via Website • Report

Overall Experience

My grandad stayed at Foresters Nursing Home in Clent, and we were very pleased with the care he received. The staff were consistently kind, respectful, and attentive, and they always treated him with dignity. The home itself is in a peaceful, pleasant setting, and it was always clean and well-kept during

our visits. My grandad was made to feel comfortable and safe, which gave us great peace of mind. Staff communicated well with our family and were always happy to answer questions or provide updates. It was clear they took the time to get to know him as a person, which really made a difference. We're very grateful to the whole team at Foresters for the support and compassion they showed during his stay. Thank you for everything.

Reply from Angela Butler, Care Home Manager at Foresters Nursing Home

Thank you so much for your kind words. I'm really glad your grandad felt safe and cared for with us. It means a lot to know our support made a difference to him and your family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Shrubbery
from Joanne P (Daughter of Resident) published on 28 March 2025 Submitted via Website • Report

Overall Experience

The Shrubbery provided wonderful care for my dad whilst he was with them. He was only there for a few weeks before he sadly passed away, but the love and care he received from all the staff and nurses will never be forgotten. I would have no hesitation in recommending The Shrubbery, it really is a

wonderful place.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Shrubbery
from Fran C (Daughter of Resident) published on 27 March 2025 Submitted via Website • Report

Overall Experience

A truly wonderful nursing home. My Dad moved here after 3 years in a awful residential home and I was blown away as soon as I walked through the door. All the staff were welcoming and kind, the home was clean and the Manager and Deputy Manager couldn't have been more accommodating to us and to Dad.

He sadly only got to be at the Shrubbery for a very short time before passing away but I will be forever grateful that in those few days he had exemplary care and kindness.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Northwick Grange
from Glynis L (Daughter of Resident) published on 26 March 2025 Submitted via Website • Report

Overall Experience

My mum came to live at Northwick Grange in November 2019 after being diagnosed with vascular dementia which worsened after losing her husband, her lifelong partner. We chose NG as we felt the atmosphere and intimacy was in keeping with living in a family home. Mum was a wanderer, always trying to

'go home' and struggled to settle at first but with lots of patience and kindness it wasn't too long before she started to show signs of being more settled. She is a people person and has enjoyed good friendships with residents and good relationships with all members of staff. Continued patience and kindness has enabled mum to be in a happy place. Her changing needs are always addressed and this makes me feel that mum moving to NG is exactly what she needed then and needs now to keep her safe.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Redwood House Care Home
from V G (Daughter of Resident) published on 28 January 2025 Submitted via Postal Card • Report

Overall Experience

Mom has been here for over 3 years and we love it. It's a real home from home, Moms well cared for and happy. The staff are always warm and welcoming with a nice cup of tea. Highly recommend this home especially if you want your loved one to be treated like a family member.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Redwood House Care Home
from K W (Daughter-in-law of Resident) published on 28 January 2025 Submitted via Postal Card • Report

Overall Experience

The staff are great, always willing to help. Mam has been settled, well cared for, and happy since she moved into Redwood.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Redwood House Care Home
from S C (Son of Resident) published on 28 January 2025 Submitted via Postal Card • Report

Overall Experience

Mom has been at Redwood House for 3 years and I couldn't think of a better-suited care home for her. It has an instant family feel as soon as you walk through the door. The staff are residents are always happy, laughing, and joking with one another. I always feel welcomed when I walk through the door.

I can't fault anything and I'm so happy Mom is settled and content.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Redwood House Care Home
from M G (Son-in-law of Resident) published on 28 January 2025 Submitted via Postal Card • Report

Overall Experience

My Mother-in-law has been here for three years, and in that time the staff has been excellent. They are very caring and do their utmost to make her time here as comfortable as possible. She is very happy here and she sees all the carers as her friends. The food that is served here in my opinion is very

good. I have been invited to have lunch with her and I found the quality and variety of the food to be very good. Her accommodation is substantial and fills all her needs. Also, they provide a varied entertainment schedule, which the inmates enjoy. All in all an excellent facility, very comfortable and fulfilling for the residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Northwick Grange
from Carla W (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report

Overall Experience

My Mum has been at Northwick Grange since April and it's been a challenging time due to her dementia. The staff have made sure she's settled, medication addressed with the doctor, sorted podiatrist when needed, serve her beautiful home-cooked meal in her room when she doesn't want to go to the dining

room, organise lovely activities and even tell her when music activity is on which she loves. So thoughtful and each individual need is attended to. We can relax and take comfort in Mum being cared for and her sometimes challenging times are never a problem, staff know how to deal with things. It's been a privilege to have Mum
in this small, caring, family-like home.
Thank you to all and especially those who make time in a hectic schedule to make Mum feel like she's the only resident there (when they're actually rushed off their feet) Highly recommended, 5 stars.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Northwick Grange
from Tony S (Son of Resident) published on 8 January 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident since July 2023 and from day one, the staff have been brilliant with her.
Personally, I have a very good relationship with all members of staff, who constantly inform me of any issues relating to my mother's wellbeing.
My mother has her own room, which is maintained to

a high standard and has numerous photographs and mementos on display.
The staff treat my mother with respect and consideration. The relationship between all members of staff and my mother is brilliant.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Northwick Grange
from Ann S (Daughter-in-law of Resident) published on 8 January 2025 Submitted via Website • Report

Overall Experience

My mother-in-law has been a resident for the last 18 months and the staff made mom feel at home from the first day. They treat her with respect and with dignity.
Nothing is too much trouble for them and they have built a very good relationship with her. The whole house feels like a family unit, they

carry out their daily routines with care and to a professional standard.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Northwick Grange
from J S (Daughter-in-law of Resident) published on 2 January 2025 Submitted via Website • Report

Overall Experience

Fabulous service from the carers. Nothing is too much trouble. Always trying new things to do with the patients to help keep them happy. Always get polite and helpful information when needed. When visiting always made welcome.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Northwick Grange
from J S (Daughter of Resident) published on 27 December 2024 Submitted via Website • Report

Overall Experience

My mom is a resident here, and all I can really say is this place is outstanding, the care, the attention to detail. And my mom is so well cared for and looked after. And from what I see so are all the other residents. The staff all seem to actually care about their residents. And treat them all with

the upmost respect. My one criticism is that they don't have Mom on an I.V. for her tea.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Northwick Grange
from D L (Son of Resident) published on 27 December 2024 Submitted via Website • Report

Overall Experience

They take great care of my mom. I turn up unannounced and it's never a problem, which is so reassuring to find everything as it should be. My mom is a dementia patient, which is challenging for them I'm sure but staff go above and beyond to make sure her time here is as enjoyable as it can be. I'm happy

my mom is here and have no hesitation in recommending.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Foresters Nursing Home
from R D (Daughter of Resident) published on 27 December 2024 Submitted via Website • Report

Overall Experience

Deciding to look for a care home for our terminally ill mum was incredibly difficult. Mum very much wanted to stay at home and we had promised her that we could do that for her as far as we were able. Everything was positive, initial calls about visiting, meeting the manager, it gave us hope.
When

we got there, it was a difficult, but the staff really got to know us as a family and mum as an individual in order to provide the most appropriate care. A big factor for us was their care of us as a family - they looked after all of us as a family in addition to mum as a patient and their support is something I will be ever grateful for in the last week of mum's life. Mum was made to feel so important despite only being there a week. Their care and compassion is something I'll never forget. They are truly wonderful people who put their families front and centre and all we can say is thank you.

Reply from Angela Butler, Care Home Manager at Foresters Nursing Home

Thank you, It is lovely to hear that we helped you and your family in what will always be a difficult time. Mom may only have been with us a short time but we loved having her here.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Redwood House Care Home
from Elaine D (Relative of Resident) published on 12 December 2024 Submitted via Website • Report

Overall Experience

What this care home lacks in modern facilities it makes up with in the excellent standard of care offered by the staff to each and every resident. I have witnessed staff having worked long shifts under very trying circumstances remain calm and caring and have the utmost respect for the residents. The

staff are an absolute asset in this home and I cannot praise them enough. The majority of the residents have dementia and some can be incredibly demanding and sometimes aggressive, this team are patient and kind and the feeling is very family.
Sadly my relative passed away in their care and they handled this terribly sad time with such professionalism and respect. My partner and I are sorry that we have no excuse to visit them anymore as after such a long time we grew to feel that they were good friends. Many of the staff attended the funeral in their own time - a dedication like this should not be taken for granted. In my opinion, they need a big pay rise.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Foresters Nursing Home
from Sarah A (Daughter of Resident) published on 9 December 2024 Submitted via Website • Report

Overall Experience

There is some good care and there are some kind and caring staff at this Home.
However, I specifically requested that my dying Mom to be started on a syringe driver to manage her pain and agitation. This request was refused by the Care Home Manager. My Mom died 48 hours later - agitated and in immense

pain (at times) during this time period. This Home is in no way equipped to care for End of Life patients or Palliation. There can be no second chances, and the memories of inadequate pain relief will stay forever.

Reply from Angela Butler, Care Home Manager at Foresters Nursing Home

Thank you for your review Sarah, I am so sorry that you think our care was inadequate, my staff believed that they acted in Mom's best interests at all times. We work closely with the Palliative care…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
St John's Court Nursing Home
from Yvonne B (Daughter of Resident) published on 5 December 2024 Submitted via Website • Report

Overall Experience

My Mother was a resident at St John's Court NH.
She has sadly passed away now.
On behalf of her and my experience of St John's, I would now like to give a review.
From the time Mom was admitted 18 months earlier she immediately fell in love with the place.
She had had a bad experience previously

and was naturally anxious about her new home.
She needn't have been as she literally thrived within the first few weeks and months.
Her social life within the home with its fantastic entertainment dept was simply first class. She was occupied with one thing and another every single day.
The care staff were fantastic. Such a wonderful collection of different personalities.
All of which complimented one another.
The Manager and the Deputy Manager were always so supportive and helpful whenever I needed them or had a query.
My mom sadly passed away on October 11th.
I know she had the best year ever and will be grateful to St John's eternally for this.

Reply from Keren Wilkinson, Chief Executive Officer at St John's Court Nursing Home

Thank you so much for your kind words, I am so pleased that the team at St John's was able to provide such a wonderful home for your mother and I will be sure to pass your lovely feedback on to all…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Foresters Nursing Home
from Jayne D (Daughter of Resident) published on 1 November 2024 Submitted via Website • Report

Overall Experience

Mom was in the Foresters Nursing Home for just over 5 years and the care she received was really good. All the staff went above and beyond. She was looked after very well. She was a challenge at times due to her health conditions but whatever the issue the staff kept smiling. I couldn't have asked for

better care for her from the first day until her final moments. I am very grateful for the kindness and care she was shown from all the team.

Reply from Angela Butler, Care Home Manager at Foresters Nursing Home

Thank you for your comments. We have so many lovely memories with mom which will keep us chuckling for many years to come. She was a special lady!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Clarendon Care Group in Worcestershire

Clarendon Care Group Locations in Worcestershire (6)

Clarendon Care Group Reviews in Worcestershire (179)

St John's Court Nursing Home

Foresters Nursing Home

The Shrubbery

The Shrubbery

Northwick Grange

Redwood House Care Home

Redwood House Care Home

Redwood House Care Home

Redwood House Care Home

Northwick Grange

Northwick Grange

Northwick Grange

Northwick Grange

Northwick Grange

Northwick Grange

Foresters Nursing Home

Redwood House Care Home

Foresters Nursing Home

St John's Court Nursing Home

Foresters Nursing Home

Awards / Recognitions (0)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers