Care Homes Owned by Athena Healthcare Group in Lancashire
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Lancashire for Athena Healthcare Group are showing below.
View the details of all 6 locations (with 505 reviews) owned by Athena Healthcare Group
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Athena Healthcare Group Locations in Lancashire (2)
Windmill Lodge
9.3
46 reviews
Wilding's Lane, Lytham St Annes FY8 3RJ
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 100 Rooms
Lakelands Lodge
9.6
75 reviews
35 Laidley's Walk, Fleetwood FY7 7JL
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Palliative Care
- Acquired Brain Injury
- 80 Rooms
Other Care Groups you may be interested in:
Athena Healthcare Group Reviews in Lancashire (121)
9.6
Athena Healthcare Group has a Group Review Score of 9.6 (9.638) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Athena Healthcare Group must have a Review Score.
Review of
Lakelands Lodge
from Anne T (Wife of Resident) published on 12 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As soon as you walk through the front door you can feel the lovely atmosphere and friendliness. Each member of staff has a smile and says hello. My husband has good days and bad days, but no matter what he is well looked after. The entertainment manager came and talked to us to see what my husband liked.
The choice of food is good. I can not fault the home. I am so glad my husband is in Lakeland Lodge.
Reply from Andria Smith, Manager at Lakelands Lodge
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Review of
Windmill Lodge
from Nick P (Husband of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
To the Management
I was very disappointed when you asked me to your office on 17th September 2025 when you realised I was immediately taking my wife away from Windmill Lodge. The first thing you said 'did I realise I had to pay a month's notice' rather than enquiring why. That sums up in my mind exactly
I was very disappointed when you asked me to your office on 17th September 2025 when you realised I was immediately taking my wife away from Windmill Lodge. The first thing you said 'did I realise I had to pay a month's notice' rather than enquiring why. That sums up in my mind exactly
what Windmill Lodge's priority is, it is there for profit not for the benefit of the residents or their families. To emphasise this Windmill Lodge kept running out of pads therefore I had to privately purchase a stock of pull ups to preserve my wife's dignity and keep her clear of sores. Most days my wife's pull ups were taken by your staff for use on other residents because you had no stock. The Windmill Lodge building is fine but the management and service leaves a lot to be desired due, in my opinion, to overtight financial constraints imposed by the owners.
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Review of
Lakelands Lodge
from P I (Husband of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My husband has been at Lakelands Lodge now for 12 months after a few weeks he settled down and now feels part of Lakelands family.
The staff are very caring + nothing's too much trouble for them.
The events coordinator team are excellent in organising parties-sing a long - entertainment by outside
The staff are very caring + nothing's too much trouble for them.
The events coordinator team are excellent in organising parties-sing a long - entertainment by outside
groups. Always something to keep the residents entertained. I would recommend Lakelands Lodge to friends.
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Review of
Lakelands Lodge
from J A (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Residents seem happy + settled.
Staff are in general very nice.
I am very comfortable for my relative to be in your care.
Staff are in general very nice.
I am very comfortable for my relative to be in your care.
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Review of
Lakelands Lodge
from C E (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum has been made welcome and comfortable from day 1, all staff have made her transition very easy and she loves being here, which has really surprised all of us. Staff are always available to ask if any questions regarding mums welfare.
Mum loves all the activities this makes her time living here
Mum loves all the activities this makes her time living here
all the more special.
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Review of
Lakelands Lodge
from Nicola B (Granddaughter of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find all staff very kind, friendly, caring and approachable. The staff go the extra mile and make sure the residents are well looked after and cared for. Thank you!
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Review of
Lakelands Lodge
from P B (Relative of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We came to visit and Lakelands Lodges had arranged a birthday party for our resident.
We all sat outside and had a lovely time as the residents had a nice sing-a-long . A cake was made and our resident had a lovely time.
We all sat outside and had a lovely time as the residents had a nice sing-a-long . A cake was made and our resident had a lovely time.
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Review of
Windmill Lodge
from Amanda S (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My Mum couldn't have spent her final days in the most amazing place with the love and care from all staff. They are amazing people whom clearly are committed to make Windmill Lodge a 5 star care home and clearly deserve the 5 star rating. From the management team to the nursing staff nothing was ever
a problem that they couldn't sort out. Bright has been amazing whom nursed Mum mainly and always had time to chat and discuss her medical issues. The Deputy manager has been a rock to me and with her experience of nursing terminally ill people in her past roles to now in a management role she is a definite asset to the future and Windmill Lodge.
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Review of
Lakelands Lodge
from J B (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The home is lovely and staff go above and beyond. Dad is very settled and happy which makes everyone happy as originally dad didn't like the idea of going in a home. The rooms are homely and all the food excellent. The entertainment has been fantastic getting him involved. A big thank you to management
and staff.
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Review of
Lakelands Lodge
from Karen L (Niece of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
In the beginning, my aunt wasn't too sure as she was living independently and found it hard to accept help from strangers. As time went by she became to realise the staff were here to help her and make her stronger, and they certainly did. The once strangers have become family. Not only to Aunty, also
to her extended family. Brilliant staff, unfortunately I can't use names, however, they will know who they are.
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Review of
Lakelands Lodge
from P O (Sister of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The care that my sister received whilst being really poorly with a badly infected leg. Whoever I put my concern to was very 'up' with the situation. Always helpful to me with many of my questions.
I much appreciate all the care that she received by the 2nd floor staff.
(Blackbeard) floor.
I much appreciate all the care that she received by the 2nd floor staff.
(Blackbeard) floor.
Reply from Sharon HIll, Lodge Manager at Lakelands Lodge
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Review of
Windmill Lodge
from Sharon H (Daughter of Resident) published on 3 March 2025 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
Windmill Lodge Residential. This is run as a business to make profit, that is the bottom line. The management is uncaring and unprofessional. When you see behind the facade, it's a different story. The only positive we can mention are the carers who are employed. Would not recommend this place. The
Nolan Day Centre. Wonderful place, fantastic staff, would highly recommend.
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Review of
Lakelands Lodge
from L R (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mum isn't well at the moment, her care has been wonderful and my sister and I have been visiting daily for hours and have been visiting daily for hours and have been looked after by the staff. Well done to all of them, such lovely caring people.
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Review of
Windmill Lodge
from S B (Sister of Resident) published on 9 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Overall, very good.
Reply from Havina Matthews, Lodge Manager at Windmill Lodge
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Review of
Windmill Lodge
from Alan S (Husband of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Facilities very good.
Staff very friendly and helpful.
Staff very friendly and helpful.
Reply from Havina Matthews, Lodge Manager at Windmill Lodge
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Review of
Windmill Lodge
from Jo-Ann F (Daughter of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
After a very difficult 9 months at the start of 2024 with a lot of staff turnover and poor communication the lodge manager and the team are making great improvements and Mum is much more involved in activities which is so important for her. Please keep up all the good work.
Reply from Havina Matthews, Lodge Manager at Windmill Lodge
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Review of
Windmill Lodge
from D C (Daughter of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Nice and friendly staff.
Lovely room.
Lovely room.
Reply from Havina Matthews, Lodge Manager at Windmill Lodge
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Review of
Windmill Lodge
from Andrew B (Cousin of Resident) published on 6 January 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
When the resident arrived from hospital he was unable to communicate and feel himself and I was preparing for the worst. After a short time is able to speak again, eat independently and has a renewed vigour. This has been the result lf the dedication and professionalism of the staff, their excellent
care and dedication. I cannot thank them enough for their hard work.
Reply from Havina Matthews, Lodge Manager at Windmill Lodge
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Review of
Windmill Lodge
from Linda O (Sister of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
This day, at lunchtime, has been one of the best experiences I've had with my brother since Windmill Lodge opened last year. Residents were in the lounge having lunch and enjoying the social aspect of eating with other people. The chef's assistant helped to serve lunch which was good because it relieved
the care staff whilst they helped some residents. This needs to happen more often as it makes the place feel more like home for them all.
Reply from Havina Matthews, Lodge Manager at Windmill Lodge
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Review of
Windmill Lodge
from Julie T (Daughter of Resident) published on 2 December 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Happy with most things.
Reply from Havina Matthews, Lodge Manager at Windmill Lodge
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Awards / Recognitions (4)
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