Care Home Owned by Devonshire Care in East Riding of Yorkshire

family and believe that we have made the best choice for everyone. I would definitely recommend Goole Hall.

was the love she received from the carers and their colleagues who, for the four-and-a-bit years that she was their "guest", looked upon her as nothing less than a member of their own extended family.
How old am I now?" was the inevitable question she would ask visitors and staff, even though her mind had escaped relatively intact for a woman of her advanced age.
"You're 98, Mum," was our usual reply. "If you keep going for less than two more years there'll be a card from King Charles."
Sadly, she didn't that milestone, but the metaphorical yards she did cover were the more bearable thanks to her GH carers & others. To them, one and all, we'll be forever in your debt. Xx

make her feel more at home. As things have eased and visiting has become easier we have always been greeted with a friendly smile and a joke, but courteously. She enjoys the food and the increasing activities which have now been re-introduced. Special events, such as birthdays have been celebrated with her and they have provided a cake and made sure that she enjoys her special day. She has always been treated with respect, but friendliness. Any problems have been quickly resolved and we have been informed straight away.
The only problem I have had has been with the accounts department at head office, who seem to be disorganised at times, however, problems have been resolved.

to join in a number of activities such as bingo and indoor bowls. Family events are organised such as coffee mornings and a recent Coronation lunch was held. The staff made a great effort to ensure that this was a fun day.
Recently, my mum has been rather poorly. The ongoing care my mum receives is exemplary.
Goole Hall staff are friendly and welcoming. They keep in contact with me about my mum’s needs and forthcoming events. I am so glad my mum is in such a caring, warm and safe place.

Father with respect and dignity. Nothing was too much trouble, they were always willing to help with anything that he needed. Whenever he used his call button it never seemed long before someone was there. Meals were of good quality and varied cooked meals at midday, sandwiches early evening. Staff are always welcoming when we visited asking us to sign in and always taking us into the room and walking us out when time to leave. Father had his 85th birthday while in Goole Hall, they made him a cake and a bit of a fuss of him - making his day.
Father is now home and manages most things with a little help where needed. If ever I needed to go into a home I would have no problems picking this one.
Thanks to all staff.

Mum and me and my wife too, always updating us on how Dad was, giving us tea and lovely lunches for my mum too, whilst we sat with Dad.
Thank you, everyone, at Goole Hall - you were all amazing.

new but the staff care, a lot! She can be very difficult at times but they don't get cross with her but make her laugh so she quickly forgets to be difficult.
I'm more than happy with the care she gets.

later they came to clean her up. She had no pad on just a waterproof sheet under her which they just wiped after cleaning her up and she was left to lay back down on it. One night she had slipped to the bottom of her bed but because she has no use on the right-hand side of her body. She couldn't move herself back up the bed. She buzzed the staff for over 4 hours but no one came. She was given a jam sandwich for her tea every tea time, even though they knew she is diabetic and not allowed Jam. Thankfully we were able to get her out of there after 6 days.

one of the best staff are lovely so thank you to everyone. x