Care Home Owned by Devonshire Care in Lincolnshire
8.8
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Lincolnshire for Devonshire Care are showing below.
View the details of all 7 locations (with 121 reviews) owned by Devonshire Care
Devonshire Care Locations in Lincolnshire (1)
Morton Manor
9.6
18 reviews
Dog & Duck Lane, Morton, Gainsborough DN21 3BB
"Staff very attentive and always happy and helpful. Found difficulty using care buzzer only minor problem. Able to put personal things in…" Read all 18 reviews
Location Type Care Home
Morton Manor is a purpose-built care home offering high-quality nursing care to older people, those with learning or physical disabilities and specialises in caring for people living with Alzheimer's disease, dementia and associated behaviours. The… Read more about Morton Manor
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Acquired Brain Injury
- 30 Rooms
- from £900 / week
Devonshire Care Reviews in Lincolnshire (18)
8.8
Devonshire Care has a Group Review Score of 8.8 (8.813) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Devonshire Care must have a Review Score.
Review of
Morton Manor
from K P (Husband of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff very attentive and always happy and helpful. Found difficulty using care buzzer only minor problem. Able to put personal things in room to make it more homely. Family able to visit at anytime are staff treat them like one of their own.
Reply from Neal Campbell, Manager at Morton Manor
Thankyou for the feedback provided which will be cascaded to the team. As a team we aim to provide a bespoke service and welcome individuals and their families to make any suggestions so that we can improve our service.
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Review of
Morton Manor
from L W (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The whole team here at Morton Manor are incredible. Complete peace of mind for all of the family from the day mum checked in, it wasn't safe for mum to be home alone and the regional care co-ordinator found Morton Manor for us on Christmas eve in 2023 and we've been delighted with the service and care
that mum has received.
Thank you to each and every one of you for being like our extended family. x
Thank you to each and every one of you for being like our extended family. x
Reply from Neal Campbell, Manager at Morton Manor
I am really pleased that we were able to give peace of mind and support your mum and the family. I will feedback your comments to the team.
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Review of
Morton Manor
from J O (Granddaughter of Resident) published on 30 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are very friendly and Grandad thoroughly enjoys his visits and his overnight stays.
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Review of
Morton Manor
from Lisa O (Daughter of Resident) published on 30 December 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
It was a very nice experience. Staff are lovely and friendly. Dad enjoyed staying the night and having fish and chips.
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Review of
Morton Manor
from T M (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
It's never going to be an easy decision to place a loved one in a care home - nowhere is going to compare to home.
Sadly, my dad has too many complex health conditions to remain safely at home.
He was discharged from the hospital to Morton Manor. He's settled in so well, and as a family, we have
Sadly, my dad has too many complex health conditions to remain safely at home.
He was discharged from the hospital to Morton Manor. He's settled in so well, and as a family, we have
decided to keep him in long-term care. The staff are all kind and caring, and the manager is compassionate.
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Review of
Morton Manor
from Margaret F (Daughter of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My father moved here in December 2023 from a residential home as was not able to get the nursing care he needed. As soon as he moved in they assessed his nursing needs, contacted doctors, involved me in all decisions and care plans and asked my opinion all along. They have continued to care for him
as needed and changed plans when deteriorating as necessary. They always know how he is mentally and physically and treat him with dignity, care and friendliness.
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Review of
Morton Manor
from Denis M (Husband of Resident) published on 27 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My wife has dementia and her behaviour can be quite challenging (in my view) but the staff are very good to her and I belive she is lucky to be here.
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Review of
Morton Manor
from Michael L (Resident) published on 25 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent food, very caring lovely staff.
Can't praise the manager enough, always willing to go the extra mile to help out, very professional and caring.
Can't praise the manager enough, always willing to go the extra mile to help out, very professional and caring.
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Review of
Morton Manor
from Deborah M (Daughter of Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad arrived at Morton Manor in August 2024 and I can speak for the whole family when I say that we are delight with the care my dad constantly receives.
All staff are warm, welcoming, caring and extremely responsive to his on going needs.
Food is always of a high standard.
I feel there is an
All staff are warm, welcoming, caring and extremely responsive to his on going needs.
Food is always of a high standard.
I feel there is an
extremely personal touch about Morton Manor. Thank you to all.
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Review of
Morton Manor
from Pauline R (Friend of Resident) published on 2 June 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I've been coming to visit a resident since December 2022 and I've certainly noticed a great improvement with all the running of the home, staffing has certainly improved, staff caring is excellent and spending time with residents, entertainment and being kind and understanding.
Since, food has certainly
Since, food has certainly
improved and has a choice of menu. The manager has got all things improved 100%, very approachable. Clean. Big improvement with mental health issues and understanding.
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Review of
Morton Manor
from Sean S (Son of Resident) published on 2 June 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The crae home takes really good care of my mum and other residents and they are really welcome. I have seen a really good improvement.
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Review of
Morton Manor
from Julie W (Daughter of Resident) published on 2 June 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Excellent care all round.
Can't fault the manager or staff.
Can't fault the manager or staff.
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Review of
Morton Manor
from Diane C (Daughter of Resident) published on 7 December 2022 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
An experience I would not like to repeat, the owners and manager in Dec 2021 absolutely hopeless. The home got a new manager who was approachable, caring, and well-qualified but got no support.
Reported an incident regarding the agency carer and my mum, heard about it, and witnessed mum's distress
Reported an incident regarding the agency carer and my mum, heard about it, and witnessed mum's distress
the same morning, my mum with dementia was so shaken up she could not stop shaking. Spoke to one of the carers who identified who it was and I asked for them to ensure this was documented, no mention of this in care notes, despite emailing the manager and hand delivering a printed email.
The care home stopped using the agency which is explanation enough of the undocumented issue.
The then-acting manager hid from me whenever we visited.
I have involved safeguarding and CQC previously for other matters.
Lack of care notes led to being turned down three times for full funding.
So as it stands and this is not all the issues I would not recommend this nursing home.
They do have some brilliant carers.
The care home stopped using the agency which is explanation enough of the undocumented issue.
The then-acting manager hid from me whenever we visited.
I have involved safeguarding and CQC previously for other matters.
Lack of care notes led to being turned down three times for full funding.
So as it stands and this is not all the issues I would not recommend this nursing home.
They do have some brilliant carers.
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Review of
Morton Manor
from Henry B (Husband of Resident) published on 15 November 2022 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
This care home is off the scale, it is poorly managed, redolent of urine and the floors are sticky. One Friday the so-called manager left for a 3-day break having changed the locks on the drugs cabinet without telling any of the staff the new code!
The manager has a selective memory when it comes to
The manager has a selective memory when it comes to
facts, he will say and do anything to keep residents in the home.
The health and safety are non-existent, the keys for the courtyard doors are kept on one ring and not marked with the room numbers, and the room my wife was unfortunate enough to stay in had a courtyard door that could not be opened from the room.
The bedding was not even looked at never mind changed for the whole of the week she was there.
The maintenance man told me "the management knew about the faulty lock but would not release the money to be replaced by him".
When my wife wanted to leave the home, the manager told her that she had an x-ray booked for the Friday and they could only pick up at the home. Disgusting.
The health and safety are non-existent, the keys for the courtyard doors are kept on one ring and not marked with the room numbers, and the room my wife was unfortunate enough to stay in had a courtyard door that could not be opened from the room.
The bedding was not even looked at never mind changed for the whole of the week she was there.
The maintenance man told me "the management knew about the faulty lock but would not release the money to be replaced by him".
When my wife wanted to leave the home, the manager told her that she had an x-ray booked for the Friday and they could only pick up at the home. Disgusting.
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Review of
Morton Manor
from L G (Daughter of Resident) published on 23 March 2022 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
Mum was discharged from the hospital to Morton Manor in Sept 2021. Overall experience was poor. The room was often unclean, poor communication, lack of management, and on two occasions I arrived to find mum with no cup/glass or drink jug. Always other's clothes in mum's draws and mum's clothes and a
new blanket went missing.
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Review of
Morton Manor
from J G (Daughter of Resident) published on 7 February 2020 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Morton Manor has friendly staff, lovely rooms and is in a very quiet setting.
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Review of
Morton Manor
from T W (Daughter of Resident) published on 2 October 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father is being cared for at The Manor and we are extremely pleased with the care given, the professionalism and friendliness of all the staff. My father is well looked after and cared for and us the family are always consulted and involved in everything to do with dad.
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Review of
Morton Manor
from P M (Sister of Resident) published on 24 September 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I found The Manor at Morton to be clean, very friendly and nothing was too much trouble if you have a problem with the resident they help solve it without hesitation. I always get asked if I would like a drink, I've seen my brother's meals they are all fresh and homemade. At first, I thought oh no The
Manor, but myself, my daughter and granddaughter went wow! This is lovely. I would recommend and my brother loves it there.
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