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Care Homes Owned by Sai Care Homes in Kent

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9.1 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Sai Care Homes in Kent

Only the locations & reviews in Kent for Sai Care Homes are showing below.

View the details of all 3 locations (with 122 reviews) owned by Sai Care Homes

Sai Care Homes Locations in Kent (3)

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3 Care Homes owned by Sai Care Homes in Kent
Whitfield EMI/Residential Home

107 Sandwich Road, Whitfield, Dover CT16 3JP 

9.6 38 reviews
"Overall, the home's atmosphere has been very welcoming, and all the staff are extremely helpful and friendly. The manager and deputy…"   Read all 38 reviews
Location Type Care Home

Whitfield Residential Home is an attractive care home in the quiet village of Whitfield for up to 29 older people who have dementia care needs. The home is on the edge of the countryside with good links to the port of Dover. You will find a friendly,… Read more about Whitfield EMI/Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 30 Rooms
  • from £1,200 / week
Tudor Lodge EMI/Residential Home

18/20 Manor Road, Folkestone CT20 2SA 

9.0 47 reviews
"My husband has been in this home 2+ years. The care he has received excellent care. The staff are extremely helpful, kind and respectful. I…"   Read all 47 reviews
Location Type Care Home

Tudor Lodge is an attractive home located in the centre of Folkestone. The home is conveniently situated close to The Leas with beautiful sea views and seaside walks. The home specialises in providing dementia care for older people. Referrals for… Read more about Tudor Lodge EMI/Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 44 Rooms
  • from £1,200 / week
Hatfield Lodge EMI/Residential Home

1-3 Trinity Gardens, Folkestone CT20 2RP 

8.6 37 reviews
"Since mum has been in the care of Hatfield lodge I am pleased with her care and it's nice to be able to know she is safe and being cared…"   Read all 37 reviews
Location Type Care Home

Hatfield Lodge is an elegant residential care home for up to 34 people who have dementia care needs; referrals for older people without dementia are also considered. Hatfield Lodge is located close to the centre of Folkestone and a stone's throw away… Read more about Hatfield Lodge EMI/Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • 34 Rooms
  • from £950 / week

Sai Care Homes Reviews in Kent (122)

9.1

Sai Care Homes has a Group Review Score of 9.1 (9.086) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sai Care Homes must have a Review Score.

Overall Experience
  • 61
  • 49
  • 9
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Date Published
  • 122
  • 7
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  • 97
Reviewer Connection to Sai Care Homes
  • 47
  • 20
  • 15
  • 7
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  • 6
  • 4
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Review of

Tudor Lodge EMI/Residential Home

from Angela R (Wife of Resident) published on 20 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very caring + attentive, also friendly. The manager is always on site and interacts with the patients which you don't often see in other care homes.
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Review of

Tudor Lodge EMI/Residential Home

from Gail E (Wife of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this home 2+ years. The care he has received excellent care. The staff are extremely helpful, kind and respectful. I feel very lucky to have found this home for him.
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Review of

Tudor Lodge EMI/Residential Home

from Desiree H (Friend of Resident) published on 17 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is always very well cared for. Carer are very nice and friendly.
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Review of

Whitfield EMI/Residential Home

from Mike N (Friend of Resident) published on 17 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Overall, the home's atmosphere has been very welcoming, and all the staff are extremely helpful and friendly. The manager and deputy manager were always courteous and helpful, allways had time to stop and chat and ensure the best care was given, even more so in my friend's last days. Keep up the good
work Whitfield care home and will always recommend your home. Thank you so very much.
Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home
Mike has always been very supported towards his friend, staff and management
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Review of

Whitfield EMI/Residential Home

from J T (Daughter of Resident) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were over the moon when mum moved into Whitfield Rest Home, as our dad had received such good care there before he died. Everything lived up to our expectations. The management team are friendly and extremely helpful, and the care staff are lovely, kind and thoughtful. Nothing is too much trouble.
The atmosphere is very welcoming, and there is always a smiling face when the door is opened to friends and relatives.
Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home
It was our pleasure to have be able to look after your family members, they were lovely and so were all family and friends that came into our homes environment.
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Review of

Whitfield EMI/Residential Home

from D S (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was happy to go into Whitfield Rest home, as my dad was there before mum, so we knew it was a lovely home for mum to go to. Everything lived up to our expectations. The staff were all lovely and nothing was too much, Mum was very happy being there. The staff were very welcoming and nothing
was too much. Would recommend this home to all my family and friends
Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home
Lovely lady and very lovely family, who we all miss xxxx
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Review of

Whitfield EMI/Residential Home

from John H (Son of Resident) published on 21 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in Whitfield for nearly three moths. Her care was excellent and the staff were very kind, friendly and helpful at all times. Great efforts are made to make the day go quickly, entertainments are put on and the staff are very pro-active.
Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home
He was a very supported family member, it was a pleasure to be able to look after his mother and they are both missed by everyone at Whitfield care home.
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Review of

Hatfield Lodge EMI/Residential Home

from Phil B (Son of Resident) published on 27 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The care, concern and friendship my mum is offered at Hatfield is very good. It is a comfort to us knowing that she is safe and understood.


The staff make the home a home for mum. It is lovely to see the friendship and trust towards her.

Reply from Heather St Leger, Home Manager at Hatfield Lodge EMI/Residential Home
Thank you for your kind review of the care and support the staff team provide for your mum; It's our pleasure to care for her.
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Review of

Hatfield Lodge EMI/Residential Home

from N G (Son of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since mum has been in the care of Hatfield lodge I am pleased with her care and it's nice to be able to know she is safe and being cared for ..the staff are always friendly when I visit and answer questions when asked ..I have had contact with the manager and I find her a very caring person with a lot
of thought for the home and the people staying there ..The manager has also helped me with some of the information I have needed
Reply from Heather St Leger, Home Manager at Hatfield Lodge EMI/Residential Home
Thank you for your positive and kind review of the Staff Team here at Hatfield Lodge; we are so pleased that you are happy with the care that Mum receives, it's a pleasure to care for your lovely Mum.
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Review of

Whitfield EMI/Residential Home

from Deborah S (Daughter of Resident) published on 26 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad went into Whitfield Care Home straight from hospital. I cannot thank the staff enough for the care and compassion that my dad received at Whitfield Home. I would recommend this care home to everyone.
Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home
Very lovely and supportive family who were always lovely towards all staff.
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Review of

Tudor Lodge EMI/Residential Home

from Matt H (Son of Resident) published on 7 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot thank or praise the team at Tudor Lodge EMI/Residential Home enough. They really supported us as a family and my father with his stay at Tudor Lodge. They took all the stress out of caring for our father and the level of care and compassion they have is incredible, thank you so much.
Reply from John Woodward, Manager at Tudor Lodge EMI/Residential Home
Thank you for your lovely review we are glad to of been assistance ,I hope you as a family are all well.
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Review of

Whitfield EMI/Residential Home

from J M (Son of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During my first visit to Whitfield Residential Home, I have found I am always greeted as a friend, in a lovely welcoming manner. Staff cannot do enough to make my visit comfortable.
My dad is very happy and content and extremely well looked after, which is peace of mind for my family and myself.
The
accommodation is clean and well maintained and managed. Staff treat my father with respect and dignity and must have a great deal of patience and are so dedicated. Thank you!
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Review of

Whitfield EMI/Residential Home

from G W (Wife of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at the home is excellent. The staff are professional, friendly and caring.
Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home
Lovely family and very supportive towards your husband and the staff and always attend the parties.
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Review of

Hatfield Lodge EMI/Residential Home

from J A (Son of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have generally nothing bad to say about Hatfield Lodge. Staff are excellent including management.
Food is good, rooms are good, the cleanliness is good and my mum has been there for a few months now, she likes it there.
Thank you all.
Reply from Heather St Leger, Home Manager at Hatfield Lodge EMI/Residential Home
Thank you for your positive review of Hatfield Lodge, it's a pleasure to care for your lovely mum.
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Review of

Hatfield Lodge EMI/Residential Home

from Sally A (Daughter of Resident) published on 24 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the management and staff enough for the excellent care that has been given to my mother since the beginning of admission. The quality of care that my mother receives is the best that I have ever observed and I have worked in many residential homes. The environment is incredibly nurturing
offering kindness and love to all of their residents and nothing is ever any trouble even when they are at their busiest times. I never believed that I would see my mum so happy and so cared for before she arrived there and would recommend it to anyone who needs to make a choice for their loved one.
Reply from Heather St Leger, Home Manager at Hatfield Lodge EMI/Residential Home
Thank you for your positive and kind review of Hatfield Lodge, we are so pleased that you are happy with the care that Mum receives.
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Review of

Whitfield EMI/Residential Home

from Joanne R (Sister of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After attending a Mexican BBQ that was put on for the residents and their families and numerous visits, the staff at Whitfield were amazing and friendly and went above and beyond to make the day special and that everyone was happy. Nothing was too much trouble, and it was so reassuring to see my sister
and fellow residents so happy and content. I feel very lucky that my sister is in a care home with amazing staff and a truly happy environment.
Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home
You are very supportive towards your sister and all of the other residents and staff at Whitfield, always supporting us with our events for the residents.
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Review of

Whitfield EMI/Residential Home

from Emma D (Daughter of Resident) published on 9 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have just attended the summer BBQ at Whitfield residential home where my dad has been for about 3 months. It was a lovely afternoon with all the staff making sure the residents and guests had a good time, also a great singer to bring back memories.
So far this home has been great with my dad who
was very challenging when he arrived from hospital but is now much more himself, he is happy and the staff are kind and have been very helpful and understanding with me as I have found the transition to him being in care very difficult.
Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home
She is a lovely caring daughter and very supportive towards the home.
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Review of

Whitfield EMI/Residential Home

from Sheila W (Friend of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
Witnessed a resident shouting and screaming from her chair. Care assistant stood directly in front of her, and shouted 'stop it, just stop it' repeatedly. I was horrified - this is not the way to communicate with any resident.
(I am a qualified mental health nurse).
She shouted this phrase several
times. My friend said that she often does this to residents.
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Review of

Whitfield EMI/Residential Home

from K M (Wife of Resident) published on 20 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Whilst initially disappointed with the building and interior, as a family we found it rather tired looking, it has been undergoing some re-decoration and the gardens are really nicely planted and kept. Over the next few days, then weeks, we found the staff to be extremely helpful and so good with my
husband. Post-op he was not able to walk very much but is now very mobile, eating well and interacts with his carers well who are hard-working, cheerful and patient!
Reply from Lesley Sievewright, Home Manager at Whitfield EMI/Residential Home
Very lovely and caring family who are very supportive towards their family member and staff.
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Review of

Tudor Lodge EMI/Residential Home

from Suzanne W (Daughter of Resident) published on 19 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tudor Lodge is the only place my father has felt comfortable and safe. He has a lovely relationship with the staff, and along with the manager, has always gone above and beyond for his happiness, well-being and safety. They are also excellent in their communication with the family.
Reply from John Woodward, Manager at Tudor Lodge EMI/Residential Home
Thank you so much for your review and for taking the time to complete the review; we are dedicated to delivering good person-centred care.
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