1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by D & L Care Homes Ltd
  4. Locations Owned by D & L Care Homes Ltd in Surrey

Care Home Owned by D & L Care Homes Ltd in Surrey

Jobs
9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by D & L Care Homes Ltd in Surrey

Only the locations & reviews in Surrey for D & L Care Homes Ltd are showing below.

View the details of all 4 locations (with 265 reviews) owned by D & L Care Homes Ltd

D & L Care Homes Ltd Locations in Surrey (1)

1 Care Home owned by D & L Care Homes Ltd in Surrey
List View
Map View
Sort By
Elmfield House Care Home

Church Lane, Bisley, Woking GU24 9ED 

9.9 64 reviews
"As a daughter, choosing the right care home for my dad was one of the most important and emotional decisions I've ever made, and I can…"   Read all 64 reviews
Location Type Care Home

Elmfield House Care Home is a MULTI AWARD WINNING Care Home located in the picturesque village of Bisley, near Woking, Surrey. It is a family owned residential care home which caters for the needs of 18 elderly residents who have residential or dementia… Read more about Elmfield House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 18 Rooms
  • from £1,100 / week

D & L Care Homes Ltd Reviews in Surrey (64)

9.6

D & L Care Homes Ltd has a Group Review Score of 9.6 (9.561) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to D & L Care Homes Ltd must have a Review Score.

Overall Experience
  • 61
  • 3
  • 0
  • 0
  • 0
Date Published
  • 64
  • 11
  • 16
  • 38
  • 26
Reviewer Connection to D & L Care Homes Ltd
  • 21
  • 19
  • 6
  • 4
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Review of

Elmfield House Care Home

from N B (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a daughter, choosing the right care home for my dad was one of the most important and emotional decisions I've ever made, and I can honestly say that placing him here was the best choice we could have made. From the very beginning, the staff have been exceptional kind, patient, and genuinely caring.
They treat my dad with dignity and respect at all times, and it's clear they truly take the time to get to know each resident as an individual, not just someone in their care. Nothing ever feels like too much trouble, and communication with the family is always open, reassuring, and thoughtful. The food deserves a special mention. It's fresh, nutritious, and beautifully presented, with plenty of choice. My dad genuinely looks forward to his meals, which says everything, and it's comforting to know he's eating so well. The amenities are excellent, clean, welcoming, and thoughtfully designed to feel homely rather than clinical. There is also a wide range of activities available.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you so much for your detailed review of Elmfield House. Reviews like this give others a clear insight into the great care delivery at Elmfield. We are proud of the home cooked food that is prepared on site each day and it is so nice to read that dad 'genuinely looks forward to his meals.' Nutrition is and hydration are such important factors and we this is always at the forefront of our care delivery. It is so nice for dad to see his family visit so often and he looks forward to seeing you all. Best wishes from us all at Elmfield and thank you once again for taking the time to write such a lovely review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Tiffany P (Granddaughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elmfield has been the best thing for Nan. The staff have been very welcoming to Nan and the whole family. It has a very homely feel, and the residents are all very well looked after. We have seen a big improvement in Nan and she is very happy in her new home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Andrew M (Son of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great support and care is provided to my mother Anne, by nice Nicci and the Elmfield House Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Kim M (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Elmfield House has been very positive.
My mum is very well looked after and cared for.
The manager and her staff have been very attentive and kind to our mum. e
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you Kim for your lovely reivew of Elmfield House. We are very happy to read that mum is very well looked after and cared for. Being a small care home we are able to get to know our residents very well and forge strong relationships with our families and loved ones and long may that continue. Best wishes to you and your lovely family from us all at Elmfield House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Kirstie M (Granddaughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Elmfield has been the greatest place for my nana, they have looked after her so well, with joy and kindness.
The home is lovely, cosy, fun and a joy to be in. Nana has been very happy here and my mum feels very grateful that she is in safe hands.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you Kirstie for your glowing endorsement of Elmfield House. We are delighted that you feel that Elmfield is the greatest place for your nana. She is a delight to look after and we feel very priviledged to be able to care for her. Best wishes to you and your family and we look forward to seeing you visit again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Sophie B (Granddaughter of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are wonderful, warm and welcoming. Our grandmother loves it here and loves the staff. We are so happy that she is so loved and so well looked after.
Reply from Niccii Gillett, Mananger at Elmfield House Care HomeThank you Sophie for your review of Elmfield House. Your grandmother is an amazing lady and she loves to see you visit. It is our priviledge to care for such a special lady. She is always so happy and appreciative of all the care that she receives on a daily basis. Best wishes to you and your family and we looking forward to seeing you visit again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Lorraine C (Ex Family Member) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Joannie says, 'It's the best!'
I believe her. At 106, she looks so well, happy and loved. Thank you.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you Lorraine four glowing endorsement of Elmfield House. We are delighted to read that Joanie rates us at 'the best!'. She is indeed an incredible age and it is our honour to care for such a wonderful lady. She is always so appreciative for all that we do for her and that makes her even more treasured by us all. Best wishes from us all at Elmfield House and Merry Christmas!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Sue D (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited Mum in Elmfield for the last 4 1/2 years. She is cared for with compassion and affection. The staff are caring and efficient. The care home is very clean and comfortable. She is extremely happy here. Her family are welcomed and I am always informed of anything happening with Mum.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you Sue for your lovely review of Elmfield House. Your mum is an incredible lady and we are delighted that she is happy here. It is always so nice for her to see her family visit. Being a small care home we know our residents very well and will always ensure that as a family, you are always kept informed about anything pertinent regarding mum. Best wishes from us all at Elmfield House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Anna C (Granddaughter of Resident) published on 22 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma has been a resident here for 4 1/2 years, she's 106 this year is taken such good care of at Elmfield House. The staff here are great, and care so much for our precious grandma, we're so glad she's here.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you Anna for your lovely review of Elmfield House. Your grandma is a delight and it is wonderful that she is such a fabulous age and still going strong. She is always so appreciative of the care that the staff give her. We too are are glad that she is with us. Warm regards to all your lovely family from us all at Elmfield House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from S B (Son of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visit dad each week at Elmfield House and he is always happy to see us. He has made many friends and has settled in so well at the home. He loves the food and all the many activities that go on each week. We could not be happier over the care he receives.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeIt is indeed lovely to see a family visit their loved one as regularly as you do. Your dad loves to see you visit and he has settled into life at Elmfield remarkably well. He has indeed made many friends and enjoys our varied activities and trips out. Best wishes to you and your family from us all at Elmfield House Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from H B (Son of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad still loves it at Elmfield House. He is very settled here and has now been here for a number of years. As a family we have no worries or concerns as he is always well presented and is always happy when we visit him each week. Thank you to team for always making sure dad is happy and well looked
after.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you for your lovely review of Elmfield House. Your dad is indeed very settled at Elmfield and enjoys our daily activities and trips out to the green and local shops. It is always a delight for him to see his family visit. Best wishes to you and your lovely family from us all at Elmfield House Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from S F (Friend of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The residents always look happy when I pop in and the staff are always there to help when needed. Plenty of activities to keep them amused.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you for your lovely review of Elmfield. It is always so nice to see you visit and see the residents. Having lots of activities does keep the residents engaged and they always love to see you as well. A big favourite with everyone is the singer as the residents love the old-time classic songs. Best regards from us all at Elmfield.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from S D (Son of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad still loves life at Elmfield. The weekly horse visits and trips out to the duck pond keep him healthy and active. He has been there for over a year now and we cannot fault the care he receives. He is very at home with his friends around him. Being small this place is perfect for him.
Reply from Darren Somauroo, Director at Elmfield House Care HomeThank you for your lovely review of Elmfield House. Dad does indeed love the horse visits and weekly trips to the duck pond. He is in remarkable shape for his age and the physical activity is a great way to keep him healthy and active. Daily trips put to the shops and around Bisley Green are what make us a special home and we are delighted that dad loves life at Elmfield. Being a small home we will always ensure that we tailor the activities to the best interests of the residents. Best wishes to you and your family from us all at Elmfield.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from S H (Daughter of Resident) published on 24 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enfield is a very nice clean friendly home. The staff are very caring and are always trying their best to look after our families, as well as looking after our the families too. It has a family atmosphere which bigger homes don't have.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you for your lovely review of Elmfield House. It is lovely to see you visit so regularly and see all the hard work that the team do on a daily basis. We do pride ourselves on being a small care home with the focus on the individual as opposed to the larger care homes. This enables us to foster that family atmosphere for everyone to embrace and enjoy. Having long established staff also ensures that remain family centred. We look forward to seeing you visit again soon. Best wishes from us all at Elmfield House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Rishi P (Son-in-law of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law is very happy here. He loves the staff and has made some great friends. We love to see him in all the monthly newsletters. Before he moved in we were worried that he would be lonely. But we need not worry now as he is kept busy everyday with so much going on. The weekly updates from
the manager ensure that as a family we know about his care needs. Well done Elmfield House for excellent communication for how he does each week. He is always well turned out and loves the home cooked cakes.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you for your glowing endorsement of Elmfield House. We are delighted that your father in law loves life at Elmfield and he has indeed made some great friends. We are very proud of our monthly newsletter as it celebrates all the wonderful things that we get up to at Elmfield. The weekly updates to families is very important and something that sets us apart from other care homes. Being small in size this is why we are able to offer such a bespoke level of care and feedback to all our families. He does indeed love the home cooked cakes at well!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Fran S (Granddaughter of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan stayed at here and I couldn't be happier with the care she received. The facilities are very clean, and thoughtfully designed to create a comfortable environment. What stood out the most was the dedication of the staff. They went above and beyond to make her feel at home, showing kindness and
patience every step of the way. It was comforting to know she was in such good hands, surrounded by people who genuinely cared about her well being. I'd highly recommend Elmfield House Care Home to anyone looking for a warm, caring place for their loved ones.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you for your lovely review of Elmfield House. We are delighted to read that you could not be happier with the care that your nan received. Thank you for being so complimentary about our facilities being clean and thoughtfully designed to create a comfortable environment. We are thrilled to read that you view the team as dedicated, with kindness and patience. It was a pleasure to care for your nan and it is always nice for families members to visit her so often. Best wishes from us all at Elmfield House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from J P (Niece of Resident) published on 31 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle is so settled and happy at Elmfield House Care Home. He is still very engaged with all the activities and he loves to see the horse visit every week to feed him carrots. Christmas was very special there and he loved the presents that they bought for him. It is so nice to still see him engaged
and keeping active everyday. The staff do a wonderful job day in, day out.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you for your lovely review of Elmfield. Your uncle has been with us for quite some time now and he is indeed very settled at Elmfield. He is indeed very engaged with all the activities and he loves Gasper, the horse, visiting each week. Christmas was a very special time for us all at Elmfield and we are delighted that he loved the presents that he received. Thank you also for your lovely words about our fabulous staff. Best wishes from us all at Elmfield House Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Tony B (Brother of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister is still very happy at Elmfield and has been for a number of years now. I still cannot fault the care that she receives. The carers are fabulous and will always help in any way they can. I still love to see the newsletter each month which celebrates all that is excellent about Elmfield House.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you for your lovely review about the care that your sister receives at Elmfield House. We are very proud to celebrate all that we do at Elmfield in our monthly newsletter and we get a lot of satisfaction seeing that family members love to read it. Your sister is indeed very happy at Elmfield and the carers love to see her smile everyday. Best wishes from us all at Elmfield House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from Matt S (Nephew of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle has been at Elmfield for around 5 years now and in that time I've witnessed an exceptional level of care not only for my uncle, but for the other residents too. The staff go above and beyond to ensure my uncle is well looked after and there are a good range of activities that he gets involved
in. He often is able to tell me of the things he has done during the week and this means I rest easy knowing he is doing well when me and other family members are not around.


Over the 5 years I've come to know the staff at Elmfield well and I value them so highly I cannot express my gratitude enough. Thank you for continuing to offer such a high level of care.

Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you for your review of Elmfield House. We are delighted to read how glowingly your uncle speaks to you about the care and activities he does. He does have a lot of character and the staff love him and all the residents dearly. Thank you for acknowledging that your uncle is well looked after and that there are a good range of activities that he engages with. Best wishes to you and your family and we look forward to you visiting your uncle again soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Elmfield House Care Home

from L S (Grandson of Resident) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my granddad every two weeks and every time he's extremely happy. He only has good things to say about his carers and every time I visit they are extremely welcoming and I can tell they really enjoy what they do. He always says his favourite part of the day is lunchtime as he really enjoys the
food.
Reply from Niccii Gillett, Manager at Elmfield House Care HomeThank you for your lovely review about the care that your granddad receives. We are delighted to read that he is extremely happy and that he only has good things to say about his carers. Your granddad does indeed love the home cooked food that is prepared on site from local produce. Good quality food and plenty of fluids are important to ensure all the residents remain fit and well. Best wishes to you and your family from us all at Elmfield House Care Home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (4)

Loading

Loading Loading

Loading

Loading

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact D & L Care Homes Ltd to verify any information. View our terms and conditions. D & L Care Homes Ltd has a Platinum Service – more info.