Care Home Owned by D & L Care Homes Ltd in West Midlands

9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by D & L Care Homes Ltd in West Midlands

Only the locations & reviews in West Midlands for D & L Care Homes Ltd are showing below.

View the details of all 4 locations (with 254 reviews) owned by D & L Care Homes Ltd

D & L Care Homes Ltd Locations in West Midlands (1)

1 Care Home owned by D & L Care Homes Ltd in West Midlands
Digby Manor Care Home

908 Chester Road, Erdington, Birmingham B24 0BN 

10 142 reviews
"The home feels like a home with very caring staff. Staff are quick to help and are always smiling. They respond to all residents with a…"   Read all 142 reviews
Location Type Care Home

Digby Manor Care Home is a MULTI AWARD WINNING Care Home located in the residential area of Erdington, Birmingham and provides a warm and inviting residential care setting to the elderly and adults with dementia. Residents have access to the tranquil… Read more about Digby Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 26 Rooms
  • from £1,000 / week

D & L Care Homes Ltd Reviews in West Midlands (142)

9.6

D & L Care Homes Ltd has a Group Review Score of 9.6 (9.565) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to D & L Care Homes Ltd must have a Review Score.

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Review of

Digby Manor Care Home

from Finlay T (Friend of Resident) published on 11 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home feels like a home with very caring staff. Staff are quick to help and are always smiling. They respond to all residents with a smile and a calm voice. One of the best and cleanest homes I have seen. Just amazing.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you Finlay for taking the time to write a review of our service delivery at Digby Manor. We are always conscious to ensure we create a homely atmosphere for all our amazing residents and it is lovely to read your feedback on the staff being 'quick to help and always smiling.' It was lovely to see you visit and we look forward to seeing you again soon. Best wishes from us all at Digby Manor.
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Review of

Digby Manor Care Home

from Kevin P (Friend of Resident) published on 1 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Digby is a caring and great place for care. I witnessed staff who go beyond the normal duty, always available and on hand to help. Food and drink always available. 5 stars in my opinion.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you Kevin for your positive review of Digby Manor Care Home. It is lovely to get positive feedback from friends and family who visit the home and we appreciate that you describe the home as 'caring' and a 'great place for care.' The staff are amazing and we are thankful to have such a dedicated and long serving team. Best wishes from us all at Digby Manor to you and your family and we look forward to seeing you visit again soon.
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Review of

Digby Manor Care Home

from Nicola J (Daughter of Resident) published on 12 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we are very happy with the care and support Mom has been given at Digby Manor. It was a difficult transition period for Mom however the team at Digby Manor showed true compassion to Mom. Visiting Mom today has been a joy seeing her so happy and settled with the Digby Manor family. Thank
you!
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you Nicola for your lovely review of Digby Manor. We are delighted that as a family you are all very happy with the care and support Mom has been give by the staff at Digby Manor. It is always a big step to transition into a care home so we are very mindful to ensure all residents needs are best met. She is a delight and has settled in well to life at Digby Manor. Best wishes to you and your family from us all at Digby Manor.
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Review of

Digby Manor Care Home

from G K (Son of Resident) published on 21 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been here for over 5 years and couldn't be happier with the service and care. The home is spotless and seems they're always looking to improve on the aesthetics. Staff are very friendly. He loves the weekly singer that comes in!
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you G for your lovely review of Digby Manor and the care that your dad receives. We pride ourselves on the cleanliness of the home and the significant investment into the care home means that the residents are truly reaping the benefits. Our singer is loved by all the residents and the fact that she knows them all by name means that we foster our local community feel. But wishes to you and your lovely family from us all at Digby Manor.
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Review of

Digby Manor Care Home

from Kelly H (Daughter of Resident) published on 2 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the 1 1/2 years my dad has been here, he has flourished. He is happy, healthy and very well looked after.
Every time I visit, he tells me how happy he is and how good all the staff are.
I could not be more complimentary. I am 1000% happy with my decision for him to come here.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you Kelly for your lovely review of Digby Manor. We are delighted to read that dad has flourished whilst staying with us and that he is happy and healthy. It is always a delight for dad to see you visit and we will always strive to deliver outstanding care for our wonderful residents. Best wishes to you and your family from us all at Digby Manor.
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Review of

Digby Manor Care Home

from J K (Daughter of Resident) published on 22 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom continues to receive wonderful love and care. She is always happy when I visit her. She enjoys lots of activities, and I can see photos of her looking entertained and content. The staff are welcoming, I'm kept informed and moms care is the reason she continues to be enjoying her life. She is
safe and loved which is a comfort as I can not give her full-time care. Wonderful home!
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you for your lovely review of Digby Manor and the care that your mom receives. We are delighted to read that mom is very happy and that she enjoys the variety of activities that we run on a daily basis. It is always lovely to see you visit and we will always keep you abreast of mom's care needs and any changes that happen. Thank for rating us as a 'wonderful home'! Best wishes from us all at Digby Manor.
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Review of

Digby Manor Care Home

from Sue K (Friend of Resident) published on 26 August 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, staff are really caring. Enjoy visiting my friend who I used to work with and usually stay for a couple of hours as staff are so welcoming. At the moment they are enlarging the building and it will be twice the size it was when my mother was a resident. Some of the staff are still here
from when my mum was here, and that was years ago (about 15 years ago). Would really recommend this home.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you Sue for your lovely review of Digby Manor. We were delighted to read that the staff are caring and welcoming. We have some very dedicated staff who have been with us on our journey of transforming the home into the flagship home in the local area. Thank you also for recommending our home to prospective families looking to place a loved one and it is always nice to see you visit. Best wishes from us all at Digby Manor.
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Review of

Digby Manor Care Home

from Constantin D (Son of Resident) published on 18 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum still loves everything about Digby Manor. The home has undergone a full renovation and she loves her new room and the enclosed courtyard is fabulous. Everytime I visit her she looks well and has has made so many great friends. Great staff and a lovely home.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you Constantin for your review of Digby Manor. We are delighted to see that mum still loves everything about being at Digby Manor. We are very proud of the renovations and it is nice to get feedback on the new rooms. Our enclosed courtyard gives the residents the opportunity to experience fresh air outside and give families the security that it is a safe space. We are one big community where we pride ourselves on the fact that residents and families make so many great friends. Long may this continue and we very much look forward to you visiting mum again soon as she loves your visits. Best wishes from us all at Digby Manor.
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Review of

Digby Manor Care Home

from Alex F (Grandson of Resident) published on 24 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased having my nan here at Digby Manor, she is so well looked after. The staff are so polite and kind. I love how the staff interact with my nan doing activities, dancing and singing which she loves. I'm so happy she is there at Digby and so loved.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you Alex for your lovely review of Digby Manor and for being so pleased that nan is so well looked after. We are delighted to get feedback about the staff being polite and kind. The staff are the bedrock of the home and why we have such a good reputation in our local community. Nan does indeed love joining in with the activities and especially the singing and dancing. Best wishes to you and your lovely family from us all at Digby Manor.
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Review of

Digby Manor Care Home

from Silvana P (Daughter of Resident) published on 12 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Both Mum and Dad are in Digby Manor - Dad since the new year and Mum for a couple of weeks now. Dad has got stronger and stronger since he's been here, and Mum has already started putting on weight and getting stronger. It's lovely to see how well the staff know my parents as individuals and cater to
their individual needs. I, too, have received a lot of support in the process of adjustment. I can't speak highly enough of the care provided and am very happy I chose Digby Manor.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you Silvana for your lovely review of Digby Manor. You mum and dad settled in ever so well to life at Digby Manor and it was a joy to see them assisting the team in the kitchen. Your dad did indeed get stronger and stronger whilst with us and mum continues to do well. As a team we take great pride in knowing the residents well so that we can cater for their individual needs as best as possible. Thank you for your kind words about the team and my door will always remain open should you ever have any queries or questions. Best wishes from us all at Digby Manor and we look forward to seeing you visit again soon.
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Review of

Digby Manor Care Home

from Cherie J (Daughter of Resident) published on 6 June 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Digby Manor is a home from home, all residents and visitors are respected. A very warm and welcoming environment with a lot of care and attention given to all.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you for your lovely review of Digby Manor. We feel like you do that we are a home from home for all our residents and families. It is lovely to see you visit mum so often and we appreciate your support with all that we do to make Digby Manor the best care home in the local area. Best wishes from us all at Digby Manor to you and your lovely family.
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Review of

Digby Manor Care Home

from A N (Daughter of Resident) published on 15 April 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has been a resident here for almost a year. We are very happy with her care. All the staff are kind and caring, and mom is treated with respect and dignity. Mom enjoys a lot of different activities the staff organise on a daily basis. The rooms are comfortable and are kept very clean. The food is
home-cooked and enjoyable. Nothing is too much trouble for the staff.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you for your lovely review of Digby Manor. Mom has settled into life at Digby Manor excellently, and we are delighted to hear that you are happy with the care she receives. We appreciate you sharing that mom is treated with kindness, respect and dignity by all the staff. We pride ourselves on delivering outstanding care for all the residents and ensuring that they enjoy and engage in our daily activities. We also pride ourselves on making good quality home-cooked food. We look forward to seeing you visit again soon. Best wishes from us all at Digby Manor.
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Review of

Digby Manor Care Home

from M S (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During mums time here we always felt very supported and informed. We always felt she was well looked after and cared for, and she always looked well presented! She was always treated with respect and dignity even up to the end. She enjoyed helping out a little and made friends both residents and staff
while she was here. Thanks to all for making her time here happy, comfortable, safe and looked after.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you for your lovely review of Digby Manor. We appreciate your kind words, and mum did enjoy helping out. She made some lovely friends, and it was our pleasure to care for mum and embrace you all as a family. We wish you and your lovely family the very best for the future from us all at Digby Manor.
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Review of

Digby Manor Care Home

from J M (Son of Resident) published on 3 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother did things at the care home that she never did before, she loved crafting, painting and colouring. She felt well looked after, and she loved to help out. The home allowed her to do things she loved to do. The care was outstanding, and we felt so safe with her at the Digby.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you for your lovely review of Digby Manor. Your mother was an amazing lady who loved to engage in all the activities that we did on a daily basis. Thank you for acknowledging that your mother was very well cared for by the team and that you rated the care delivery as outstanding. Best wishes from us all at Digby Manor.
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Review of

Digby Manor Care Home

from J G (Son of Resident) published on 28 February 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident since October and I couldn't be more pleased with the quality of care that she has consistently experienced in the time that she has lived here. The staff show great attentiveness and compassion in their care and have done a fantastic job in helping mum recover from the
fractured hip she sustained in June 2024. I receive regular communication from the home regarding mums health which is appreciated. Digby Manor is a little gem. Mum is extremely happy there and I happy for her to be there.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you for your lovely review of Digby Manor. We appreciate your kind words about the attentiveness and compassion shown by the staff. Mum has done remarkably well recovering from her fractured hip and we are immensely proud of her. At Digby Manor we pride ourselves on our communication with families so that you are kept fully abreast of how mum is doing both mentally and physically. It is lovely to see you visit mum so often, and we look forward to seeing you visit again soon. Best wishes from us all at Digby Manor.
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Review of

Digby Manor Care Home

from Thelma N (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of my mum being in Digby Care Home is one of trust. The care staff, day staff and night staff are approachable, caring and loving to residents. My mother needed a lot of care, they made her feel safe, listened to and loved. they spent a lots of time to listen to her concerns and did their
best in making her feeling homely. The staff are very gently in their approach and had a dignified approach.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you for your lovely endorsement of Digby Manor. You have been a big advocate of ours over the years and we value deeply that you inherently trusted us with the care of your dear mother. Thank you for acknowledging the quality time that the staff spent with your mother and she will live long on in our hearts at Digby Manor. Best wishes to you both from us all at Digby Manor.
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Review of

Digby Manor Care Home

from A W (Daughter of Resident) published on 13 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff all was happy and willing to help. Mom loves it here and the staff have helped her settle in well.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you for your lovely review of Digby Manor and for acknowledging our wonderful staff. We are delighted to read that mom loves it at Digby Manor and that the staff have been a great help at helping ensure she settled in well. Best wishes from us all at Digby Manor to you and your family and we look forward to seeing you visit again soon.
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Review of

Digby Manor Care Home

from Catherine S (Daughter of Resident) published on 10 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been really pleased with how the staff look after my dad. He has been residing at Digby Manor since August 2020 and the level of care means his dementia is stable. He loves the staff and is always smiling. They encourage him to take part in activities and the home is always beautifully decorated
throughout the year especially at Christmas, but also for other events for example Halloween and Remembrance Sunday. Dad is always well dressed and likes the meals that are served. We would highly recommend this home. The management are extremely involved in the best interests of the residents and very approachable. We are very lucky to have our dad so well looked after.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you for your wonderful review of Digby Manor. Dad is very settled and loves life at Digby Manor. He does indeed love the staff and his smile is very infectious. He loves to partake in the daily activities and thank you for acknowledging all the themed decorations that we display over the course of the year to ensure we are embracing all celebrations. We love to see you and your sister visit so often and see all the wonderful things we do at Digby Manor for our amazing residents. Best wishes to you and your lovely family from us all at Digby Manor.
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Review of

Digby Manor Care Home

from Mark G (Son of Resident) published on 10 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful care home the Digby is! A real genuine welcome when you arrive. Mum is very settled in here and has not only stabilised but thrived since her move here. Very much looking forward to the new facilities in 2025.
Reply from Jane Farr, Manager at Digby Manor Care HomeIt is lovely to see you visit mum so often and thank you for your fortnightly donation of flowers. They always look amazing in front of the fireplaces and we are so grateful for your support. Mum is indeed very settled at Digby Manor and she has made so many new friends. Digby Manor will be completely transformed in 2025 and we look forward to showing it off in style with a grand new opening for friends and family. Best wishes from us all at Digby Manor.
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Review of

Digby Manor Care Home

from J F (Son-in-law of Resident) published on 3 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident at Digby Manor Care Home for over 5 years. The attention and care she has received have remained at an excellent level. I visit her frequently and it is always satisfying to find her demeanour never changes and she clearly feels comfortable and happy there.
Reply from Jane Farr, Manager at Digby Manor Care HomeThank you for your glowing endorsement of Digby Manor and for highlighting the excellent care that your mother-in-law has received over the last 5 years. We are very happy to read that every time you visit your mother-in-law that she looks happy and comfortable in her surroundings. We look forward to seeing you and your wife visit again as she loves to see you both. Best wishes from us all at Digby Manor.
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Awards / Recognitions (4)

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