Clearstone Care Ltd in London | 3 Care Homes

Review of
Trinity Court
from Teresa H (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

I've always found the staff to be very supportive & caring towards my father & they've made him as comfortable as possible since he arrived at the end of May. My father is on end-of-life care plan & I feel reassured that he's receiving the best of care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sutton Court Care Centre
from Gill R (Daughter of Resident) published on 4 November 2025 Submitted via Website • Report

Overall Experience

Sutton Court Care Home was recommended to us by a friend when it became clear dad could no longer manage at home and when we visited we knew this was exactly the place where we wanted dad cared for. Every aspect of the place can only be described as excellent and we knew dad was in safe hands. We

sadly lost dad recently but the kindness and comfort towards us has continued for which we are so grateful and we will definitely recommend Sutton Court to anyone who like we were is needing a wonderful caring environment for their loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Trinity Court
from P P (Niece of Resident) published on 3 November 2025 Submitted via Website • Report

Overall Experience

The staff take good care of my aunty. The management is brilliant as they understand circumstances and try their best. They respect the wishes and choices of the residents. I feel that my aunty can be a bit difficult at times but the staff have so much patience and compassion.
They always look happy

and cheerful which help resident who are feeling lonely.
My appreciation to the kitchen staff as they try their best to provide food that my aunty like.
Thank you so much for looking after my aunty.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Chegworth Nursing Home
from John L (Son of Resident) published on 6 October 2025 Submitted via Website • Report

Overall Experience

My mother has been at Chegworth Nursing Home for one and a half years. The staff and management teams have been consistently excellent in their care, nursing and friendliness. When my mother has been unwell, the nursing care has been immediate and I have always been informed. When my mother's weight

was dangerously low due to reduced appetite the catering staff produced a gradually increasing diet with food she liked the most, and with gentle encouragement to eat. This was successful and her weight increased to a safer level. My mother is encouraged to enjoy the time in the lounge each day but the staff respect her wish or need to stay in her room if she was unwell. When the weather is warmer she is taken out into the garden which she enjoys. We are very grateful to management and staff for their consistent interest and care for my mother. Nothing is too much trouble including social activities, birthdays and seasonal celebrations, as well as for family visits and enquiries.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Trinity Court
from George K (Son of Resident) published on 24 September 2025 Submitted via Website • Report

Overall Experience

I find the staff to be very welcoming and pleasant. The communal areas are well staffed and the food is fresh and varied. Wilma, the manager, is very engaging and professional in regard to my mothers welfare, as are the rest of her team. My mother is very happy at the home. I have never had an issue

with Trinity Court Nursing Home, regarding the care of my mother.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Trinity Court
from A D (Sister of Resident) published on 19 September 2025 Submitted via Website • Report

Overall Experience

After losing my brother in June this year I felt I ought to contact Trinity Court to let them know how much I appreciated the care that was given to him.
I used to call the home at 2pm every day to speak to him, so at that time even now,
my thoughts are with him.
I felt the staff and I worked together

to try and make his life as happy as was possible.
I looked forward to my visits and will always be grateful to know that he was well cared for.
I was able to speak to his doctor and I could always contact Trinity Court if I had a worry.
Sometimes we chatted to other residents. I don't know this particular resident's name but she always complimented me on what I was wearing and always made me smile.
I know that it is not always easy to care for patients with multiple health issues. My brother needed 24 hours care but I felt confident that all his needs were met and his wishes were understood.
I think about him often and will miss him always.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Trinity Court
from Zoella R (Daughter of Resident) published on 15 August 2025 Submitted via Website • Report

Overall Experience

I wouldn't recommend the care home in all honesty. My father was there for a year and a half. Health massively declined, when it was fine while he was with me. ongoing health conditions were not monitored properly, and the correct services i.e ambulance was not called when he had refused to eat for

days, and he unfortunately passed away last month. The management is extremely money oriented and called me asking to pay money that was owed a week after I had lost my mum, overall very insensitive in the way that things are handled. All in all I have not had a good experience and would highly recommend looking elsewhere. I don't believe the cost justifies the level of care received.

Reply from Shehzad Jivraj, Head of Operations at Trinity Court

Dear Zoella,We are deeply sorry for your loss and would like to extend our heartfelt condolences to you and your family. We are saddened to hear that you feel your experience at Trinity Court Nursing…read more

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Chegworth Nursing Home
from Surab A (Daughter of Resident) published on 15 August 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident in this care home and her care has been truly outstanding. The carers are excellent and always helpful, the physiotherapy team is very competent and the managing staff are extremely helpful and thorough. The care home are excellent at keeping us informed of any updates

regarding her, and they are well deserving of my 5 star. In conclusion, the staff at Chegworth are top class of delivering an excellent quality of care. Me , Mum & my family are so grateful for everyone at Chegworth care home and for the care showed to us as a family. I highly recommended them

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Trinity Court
from Anne T (Daughter of Resident) published on 13 August 2025 Submitted via Postal Card • Report

Overall Experience

My experience has been very positive, the staff are friendly and caring, always approachable. My mum seems a lot calmer and the staff love her. The cleaning staff are on the ball, as are the maintenance people - overall very satisfied.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Trinity Court
from Ashley P (Friend of Resident) published on 11 August 2025 Submitted via Postal Card • Report

Overall Experience

Overall, myself and daughter are pleased with the level of care our person receives. The staff are friendly, helpful and very supportive of our person.
She has a lovely sized room, very clean, and she enjoys the food very much. If we ever had a concern or query, we know we can approach the manager

as well as the staff, and the outcome will be to our satisfaction.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sutton Court Care Centre
from R J (Wife of Resident) published on 6 June 2025 Submitted via Postal Card • Report

Overall Experience

An amazing experience, husband in for rehab after 6 operations abroad, 2 air ambulances and 2 months in local hospital. The staff & Managers Respectful, kind and friendly. My husband was unable to walk or manage to lift up from the bed independently. After wonderful staff effort and the best physio

ever he left this nursing home walking with a stick after dressing himself and going by car with my daughter back to our home, after Six and half months, the day. before my birthday, With Thanks to them all, with Love.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sutton Court Care Centre
from A J (Resident) published on 6 June 2025 Submitted via Postal Card • Report

Overall Experience

All staff including physio have been extremely kind and caring.
I would recommend Sutton Court Care ensure to all my family and friends.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sutton Court Care Centre
from J B (Son of Resident) published on 16 May 2025 Submitted via Postal Card • Report

Overall Experience

Sutton Court Care Home looked after my dad during the final 18 months of his life. I'm very grateful for the care they provided. His Alzheimer's was quite advanced when we moved him and I lived the other side of the world. The staff and manager were fantastic at keeping in touch with me, quick to reply

to emails, happy to answer questions and understanding of the distance. They set up video calls to speak to them or just see my dad. This meant a lot when I visited. I was made welcome and knowing he was well cared for gave me huge peace of mind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Chegworth Nursing Home
from Vanessa E (Wife of Resident) published on 2 April 2025 Submitted via Postal Card • Report

Overall Experience

Now my husband has lived in Chegworth for almost a year, I thought U would post an update. I continue to be very impressed. Several times I have found the staff go beyond what is required. Recently my husband needed dental work - the secretary rang round to find an appointment, saving me the stress.

The exemplary manager arranged a helper as I would not have managed alone. The chef prepared soft food as he awaits treatment. The nursing staff are excellent at spotting health issues and provide treatment quickly. The activities coordinator does a great job of finding things to interest the residents, decorating the home throughout the year making it colourful and interesting. She even provided cards at Christmas and Valentines day for residents to give their spouse. The caretaker is very helpful - he even finds DVD's he thinks the residents will like. So many examples of staff going the extra mile. The carers are excellent and all staff are welcoming and friendly. A very caring environment.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Chegworth Nursing Home
from J M (Daughter of Resident) published on 26 February 2025 Submitted via Postal Card • Report

Overall Experience

Our mother was admitted with end-of-life care requirements. The nursing home filled all those duties and more. Their attention to her personal needs and her personality were marvellous. We are eternally grateful.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sutton Court Care Centre
from L M (Daughter of Resident) published on 4 February 2025 Submitted via Postal Card • Report

Overall Experience

Whilst my mother was being cared for by the team at Sutton Court Care Centre, we had a transparent and open dialog throughout. Clear communication regarding end of life care plan and always providing updates about change in care needs.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sutton Court Care Centre
from D G (Daughter of Resident) published on 3 February 2025 Submitted via Postal Card • Report

Overall Experience

Overall mum was well cared for. Most staff treated her with care and respect. Communication was at times unsatisfactory. Many of the features of the care home detailed on our first visit did not materialise. The quality of food provided was poor and this was raised with staff. Support at the end of

life was good and those staff who supported mum at this time were really invested in providing good quality care and dignity.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sutton Court Care Centre
from J S (Niece of Resident) published on 30 January 2025 Submitted via Website • Report

Overall Experience

I have found all of the staff to be excellent. They do care about the residents and this shows. My aunt is more responsive now than 18 months ago when she lived alone. I would highly recommend this home for dementia care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sutton Court Care Centre
from Sheila A (Partner of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

My partner was in Sutton Court Care Centre and it was outstanding and it was the best place, the care, the food, the management the staff, the cleanliness the activities, the parties and barbecues etc are amazing. I would certainly recommend this care home to anyone, even when it was my partners funeral

quite a few of the lovely carers and management came out in the cold to wave as the coffin went past. I think these people deserve medals for all the care for the elderly. It was just a fantastic home and my partner loved it and the staff. Well done Sutton Court all of you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Sutton Court Care Centre
from Simon A (Brother of Resident) published on 20 January 2025 Submitted via Website • Report

Overall Experience

My brother was in Sutton Court, from July 2023 until his sad death in December 2024, was on a self-funding basis. Overall the level of care he received was good with the staff very caring with one male carer standing out who had formed a close bond with my brother. He was very respectful, patient and

considerate especially in his final days. As is the case in this sector, staff are under an enormous work and time pressures so there were times he felt that he did have to wait longer than he would of liked to receive help etc. when he rang his call bell. He was not impressed with the quality of the food and at times the temperature of it. I believe that he felt with the the very high cost of his fees that he should be receiving absolute top notch service. His room was a reasonable size with average quality fixtures and fittings. I believe there were quite a few activities arranged for residents but unfortunately due to his disabilities wasn't able to participate. Manager was very professional and caring.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Clearstone Care Ltd in London

Clearstone Care Ltd Locations in London (3)

Clearstone Care Ltd Reviews in London (134)

Trinity Court

Sutton Court Care Centre

Trinity Court

Chegworth Nursing Home

Trinity Court

Trinity Court

Trinity Court

Chegworth Nursing Home

Trinity Court

Trinity Court

Sutton Court Care Centre

Sutton Court Care Centre

Sutton Court Care Centre

Chegworth Nursing Home

Chegworth Nursing Home

Sutton Court Care Centre

Sutton Court Care Centre

Sutton Court Care Centre

Sutton Court Care Centre

Sutton Court Care Centre

Awards / Recognitions (0)

Loading

Loading

Loading

Promote on carehome.co.uk

Search for

Care Seekers

Job Seekers