Care Homes Owned by Assist Domiciliary Care Ltd

Excellent service offered by Healey Lodge Residential Home yes my sister has been a resident for sometime my brother and I visit twice a week Sunday and Wednesday they offer kindness and love always pleased to see us the feedback from my sister she is very happy and gets along with everyone the food is first class toilet areas are clean and respectable yes we would have no hesitation in recommending Healey Lodge Residential home ,the garden area is nice for sitting out in.

Review of my view of services seen on visit to home. Staff are helpful and friendly and support résidents. Home is clean and pleasant and in nice grounds set away from the road side and is central to Town.

Mum is delighted with her decision to stay.

My sister is in here 3rd year at healey lodge. She receives wonderful care from motivated caring staff, from the management, carers, cleaning staff even the kitchen staff, where they provide healthy nutrites meal every day including old fashioned puddings,daily health care provided by health professionals, providing support to all the residents,The family are so pleased we were able to find a friendly down to earth residential home for my sister, we have piece of mind knowing she's being well treated with respect and dignity, we have no hesitation in recommending Healey lodge for your loved ones.

I wholeheartedly recommend it without hesitation.

Wow, what a difference the place has become, looking beyond the exterior, the new manager has made a difference, weekly messages to the relatives, improved staffing levels and cares. My nana, a resident, looks really well. I heard the manager appealing for help to get the outside looking better. I wish her and her staff well. The requests I’ve made have been dealt with in a timely manner, and my questions answered. I can now leave the home knowing my nana is being cared for.

My grandad was a resident at Silverdale nursing home and we cannot thank all the staff enough for the care they gave to my grandad. The respect and dignity they gave to him was outstanding. All the staff were amazing, friendly, informative and we genuinely felt like they cared for my grandad the way they would care for their own grandparents. The residents in the home all seemed happy and well cared for and they took the time to talk, listen and put together plans specifically for my grandad. The home was well presented inside, clean and a wonderful Christmas atmosphere for all the residents. The home manager and all her staff should all be very proud. I would definitely recommend Silverdale to my loved ones.

We can’t thank the manager and team enough for all they do.

Healey Lodge is a welcoming and comfortable home. Nothing is too much trouble for the staff. My Father comments that there is always someone available to chat or make him a cup of tea no matter what time of day it is. There is a varied menu and the meals are tasty and satisfying. The staff treat my Father with respect and are aware of his individual needs and preferences. There is warmth and laughter in their interactions with him and he is encouraged to join in the many and varied activities but his preferences are respected. My Father's room is clean and comfortable and he can personalise it with his own belongings. I am confident that he is being well cared for and feel encouraged to ask about his well-being and day to day care. It is reassuring to know that my Father feels safe and well cared for and that he is happy to be there.

I have every confidence that my mum is well cared for by caring and professional staff.

The atmosphere at Healey Lodge is very relaxed. Making your own personal choices is encouraged, you can make your room your own, using your own furniture and pictures etc rather than rely on what is provided. The staff are extremely helpful and very professional, nothing seems too much trouble for them. There is a good selection of home cooked meals to choose from along with tea and coffee throughout the day. The home is spotlessly clean and well maintained. Different activities are available each day for those wanting to take part and there is a large tv lounge if you prefer something a little quieter. The home has a large secluded garden with lots of seating dotted around for the nice weather. I originally came here reluctantly from hospital for six weeks rehab. I decided to stay...

Staff are very helpful and caring. Food is very good and I can smell it and will stay for lunch. My mum is well looked after and her dignity is very well looked after and protected so much as staff possibly can. The manager is very helpful and is always willing to sit and chat should you so need to do.

I would like to pass on to all the staff my thanks for the way they looked after my sister-in-law. They took care of her every need without judgement or complaint and I cannot congratulate them enough. Although I know it is their job, they went above and beyond in the care and concern they gave my sister-in-law once again many thanks.

Since my mum has lived here she has been extremely well looked after, by all the team. Her privacy and dignity are always respected and protected.

My sister, has lived at Healey Lodge since December 2013. There have improvements in every area over the last period since the home manager started. The food caters to her needs as she is a type 2 diabetic. The staff are friendly and welcoming and I always get offered a cup of tea as soon as walk through the door. The home is welcoming and with a family atmosphere and my sister is well looked after. She is happier than she has ever been.

I cannot praise all the staff and manager enough. Their kindness and patience know no bounds. We feel lucky that Mum has found somewhere where she can be supported by such amazing people.

In the 2 and a half years that mum has been in Silverdale, she has been extremely well cared for. Whenever the home has had any health concerns they have called to tell me that the doctor would see mum on his weekly call. Mum is always kept spotlessly clean and tidy with regular haircuts and nails polished. Her clothes are always nicely washed and these things help her to maintain dignity. The whole home is kept very clean and there are many activities provided for the clients aimed at all ranges of ability and interest.

The most striking thing you notice about this home is the carers. They really do live up to the name of carers, treating each resident with a compassion and respect that I've only rarely seen in other facilities. Many of them are long-term employees, who have a real affection for the home and the residents. This shows in all sorts of ways from how they interact with the clients to how they turn up to support events even when off duty.

Mum has been well cared for at Healey Lodge since 2008.

Feel very satisfied that Mum is well looked after, comfortable and cared for. We have regular contact via phone and e-mail from the home and someone is always available to speak with whenever we call or telephone.

My wife has been in the above care home since April 2014. She is still there and as I go to see her at least 3/4 times a week, I can observe the care that the staff give to their patients. It is quite satisfying to see that the staff do care and with a little bit of tenderness in their approach to the patients all is calmed down. Very nice to see.