Care Homes Owned by Dormy Care Communities in Herefordshire

Personally, I felt that the standard of some of the meals was below the standard I had expected. Also I was disapointed not to have a view. For a personal note, I felt that my bed was not as comfortable as anticipated.

My Mother has just left the home following a month of respite care. She was treated and cared for wonderfully by all the staff. Great care was taken to make her welcome and safe and both my sister and I were made to feel very confident that she would be looked after in what was a very challenging period for us as a family. Visits to her were made easy and relaxed and information about how she was doing and how things were going were shared with us regularly. In short we would heartily recommend Brockington House and thank everyone there for looking after our mother so well

All of the staff go the extra mile and really encourage Mum to remain as independent as possible. Joining with other residents for activities and meals has been of great benefit to her. Happy and healthy. Couldn't ask for more.

Always friendly and professional, the biggest compliment I can say is that I trust them to look after my wife (Carole) tenderly and compassionately.

The purpose of my stay at Brockington House, for nearly 7 weeks was to recuperate from surgery to my knees. During this time my main aim to achieve the best recovery, was combining rest and regular exercises. It always felt to me that all members of staff, of any role, ensured I was cared for aplenty. Even during some dark recovery days, staff gave me encouragement, dignity, respect, empathy with kindness and always tasty meals, a cosy bedroom and plenty of entertainment every day - if I desired. It is a happy place. I feel grateful to have chosen Brockington to help me heal.

When my friend was diagnosed with early dementia and Alzheimer's, she made the decision herself to move to Brockington. She liked the "Hotel with Care" and the wine with her meals! Not to mention the silver service! During her 3 years at Brockington House, her changing needs have been more than met, and it has been a great comfort to me knowing that she has been happy and so well cared for. Without exception, the staff are brilliant, such a remarkable team with such a skilful leader.

Thank you for looking after my friend so well.

My mother was a residents for 5 years. She was happy and well looked after, during some challenging times in her life. She was always treated with dignity and care, and made many friends among the staff. I had no doubt that she was in the best place to see out her final years.

I am always treated with such kindness and dignity - I cannot fault my care here.

My mum has been with you for a year now. She is very settled and seems to like all of the staff and other residents. When I visit it feels very much a community and very welcoming to all that visits. There is always something going on and a lovely atmosphere. The staff have great respect in what I have seen to all.

As a visitor, I always feel welcomed.

As a family we have been very pleased with the care my mother has received during her respite period. My initial enquiry was handled quickly and efficiently when many other care homes failed to respond. Mum settled in quickly and the home is clean, 'hotel like' with excellent staff and activities.

My aunt has been resident at Brockington for two years and has been cared for and supported with the greatest dignity and compassion. The staff are kind and welcoming to family members and friends too; it really does feel like one big happy family at Brockington! Staff members must enjoy working there as they're always smiling and friendly and it's lovely to see familiar faces every time we visit.

I have no complaints at all!

Brockington go above and beyond. It's not like any other care home. They have been incredibly supportive and understanding of my mothers care needs. It's given me great peace of mind knowing she is so well cared for.

A happy 2 weeks & able to cope on my own at home afterwards. Thank you

The staff (pinkies) were amazing and made her remaining time at Brockington House very happy.

Encouragement to go to entertainment activities

Care staff are generally lovely - kind, patient and caring. Food in the ward for people with dementia is sometimes not.

The staff and management at Brockington provide excellent care and a safe and very homely environment for all the residents. Our family are so pleased we found Brockington and we can relax knowing mum is very well looked after. Out thanks to the whole team!