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Care Home Owned by Dormy Care Communities in Vale of Glamorgan

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Dormy Care Communities in Vale of Glamorgan

Only the locations & reviews in Vale of Glamorgan for Dormy Care Communities are showing below.

View the details of all 5 locations (with 362 reviews) owned by Dormy Care Communities

Dormy Care Communities Locations in Vale of Glamorgan (1)

 - Browse 1 Care Home owned by Dormy Care Communities in Vale of Glamorgan
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Glenburnie Lodge
Port Road, Wenvoe, Cardiff CF5 6AB 
Top 20 carehome award certificate
9.9 31 reviews
Glenburnie Lodge, Cardiff, Vale of Glamorgan
Top 20 carehome award certificate
"I am very pleased with the care my husband has received at Glenburnie lodge. The staff are brilliant, very personable, always willing to…"   Read all 31 reviews
  • from £2,000 / week
  • 70 Rooms
Location Type Care Home

Glenburnie Lodge is a new (opened July 2024) all-inclusive luxury care home located in the picturesque village of Wenvoe, Vale of Glamorgan, South Wales. It offers 24-hour nursing, residential, ... Read more about Glenburnie Lodge

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Dormy Care Communities Reviews in Vale of Glamorgan (31)

9.6

Dormy Care Communities has a Group Review Score of 9.6 (9.649) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Dormy Care Communities must have a Review Score.

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Review of

Glenburnie Lodge

from S B (Wife of Resident) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the care my husband has received at Glenburnie lodge.
The staff are brilliant, very personable, always willing to help and go out of their way for my husband and our family. They are instrumental in making the home a warm, positive and safe place to be.
The home is always very
clean and welcoming when we visit, with well stocked amenities in all areas.
My husband has been very happy since moving in, and has made to feel very welcome.
Reply from Roshni Khahira, Customer Relationship Manager at Glenburnie LodgeThank you for your kind feedback. We're very pleased to hear that your husband has settled well at Glenburnie Lodge and that you feel welcomed when visiting. It's encouraging to know that our team's efforts to provide a caring, supportive and clean environment are making a positive difference for both residents and their families. We appreciate you taking the time to share your experience.
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Review of

Glenburnie Lodge

from Ann P (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prior to March 2025, dad lived independently until he suffered a severe stroke resulting in a nine month stay in hospital & unable to return home .
During this time we approached several different Care Communities that offered to meet dads needs , however, we were instantly impressed ( a decision
process shared equally with my three siblings) when we met the Team at Glenburnie who demonstrated a professional & empathetic understanding of not only what dad was going through but also what we as a family were feeling . The ethos that has been fostered there gave us confidence that our dad would be well cared for & we are delighted to say that has been the case since dad joined in November 2025.
We are extremely grateful to all at Glenburnie , in addition to the excellent nursing team everyone else is also a "carer", the admin team, housekeeping, maintenance, catering & the activities co-ordinator are wonderful .the home is clean with quality & comfortable furnishings .Thank you.
Reply from Roshni Khahira, Customer Relationship Manager at Glenburnie LodgeThank you, Ann, for your kind and heartfelt review.
We are honoured that you and your siblings chose Glenburnie to care for your dad after such a difficult time. It means a great deal to know that our team's empathy, professionalism, and ethos gave your family confidence and reassurance from the outset.
Your appreciation of our nursing team and the wider Glenburnie team - from administration to housekeeping, catering, maintenance, and activities - will be warmly shared. We truly believe everyone plays a part in caring for our residents.
We're delighted that your dad has settled well since joining us in November 2025. Thank you for your trust and kind words; it is a privilege to care for him and support your family.
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Review of

Glenburnie Lodge

from A K (Niece of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 90 year old uncle came to Glenburnie Lodge in July 2025. Prior to this, he lived independently but was unable to continue due to health issues. I was amazed how quickly he settled in. I think this is down to the fabulous staff who are so very kind, attentive and hard working. Not only do they support
my uncle, who needs a lot of care, but I also felt supported and comforted, knowing he was receiving the best care. Glenburnie is a warm and welcoming care home with beautiful rooms and areas where people can meet and enjoy all the activities that staff create. The coffee lounge is his favourite. I would recommend Glenburnie Lodge 100%
Reply from Roshni Khahira, Customer Relationship Manager at Glenburnie LodgeThank you so much, A K, for your kind and thoughtful review. We're delighted to hear how well your uncle has settled and that both he and you felt supported during his transition to Glenburnie Lodge. Your lovely comments about our staff and the warm, welcoming environment mean a great deal to us and will be shared with the team. Thank you for your recommendation - it's a privilege to care for your uncle.
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Review of

Glenburnie Lodge

from J M (Respite Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
An amazing home the staff were respectful and professional
Decor well thought out to make it inviting
The cafe was an environment where friends family are able to meet with those staying at the home
Activies staff had a varied programme including going out watching films physical activities to
improve mobility
Having hair and nails done an added treat
The meals were well thought out
I would like to thank all the staff who made my stay enjoyable my bedroom was light and airey with a nice view onto the garden
As I have said the staff were attentive
Will certainly return and will definitely recommend
Thank you
I
Reply from Roshni Khahira, Customer Relationship Manager at Glenburnie LodgeThank you so much, J M, for your lovely review. We're delighted to hear you enjoyed your stay and felt well cared for by our team. It's wonderful to know the activities, meals, and surroundings helped make your time with us comfortable and enjoyable. Your kind words mean a great deal to our staff, and we'd be very happy to welcome you back again in the future.
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Review of

Glenburnie Lodge

from Karen P (Wife of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caerwyn has had a wonderful stay here, he has spoken to me when I've called and conveyed he is happy, enjoyed the food, he has told me that he has been doing a lot of walking with his frame, which is amazing as he has struggled with mobility this year in particular. Thank you so much for looking after
him, I hope he can come back, but after a lovely worry free break, I am pleased to take him home today. Lots of love Karen.
Reply from Roshni Khahira, Customer Relationship Manager at Glenburnie LodgeThank you so much, Karen, for your kind and thoughtful review. We're delighted to hear that Caerwyn enjoyed his stay, especially the food and his walking progress - that's wonderful to know. It was a pleasure caring for him, and we're so glad his time with us gave you peace of mind. We'd be very happy to welcome him back in the future.
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Review of

Glenburnie Lodge

from Maggie M (Niece of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a lovely home, with a bright and welcoming appearance as soon as you walk in. The facilities and the outings and activities are outstanding. The food looks good, the staff are very patient and friendly and my aunt is very happy here. I feel confident that she is safe here. I am not involved
in her finances so cannot comment on that.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your lovely review Maggie. As a home we aim to ensure that every part of the home is to the highest standard. I am pleased that your aunt is happy at Glenburnie Lodge.
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Review of

Glenburnie Lodge

from C S (Son-in-law of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the home to be excellent in terms of the premises and staff. The facilities were first class with easy access gardens, gym, restaurant and lounges. Services included nursing help, personal trainer, entertainment and trips out, all completed with care and friendliness. The ambience of the home
was welcoming, with impressive management and a very happy and competent team. The security was excellent as was our experience of the home in general.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your lovely review of Glenburnie Lodge. We pride ourselves on our facilities and the care that we deliver. The staff work hard to ensure that standards are maintained.
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Review of

Glenburnie Lodge

from Marilyn S (Daughter of Resident) assisted by family/friend published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found the home to be excellent in all areas. We found the atmosphere comfortable, welcoming and friendly. We always looked forward to our visits. Security, management, restaurant, rehab, food, care and recreation were first class, carried out by a great team.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your 5 Star review Marilyn. I am pleased you found the home to be welcoming and friendly, so much so that you looked forward to your visits. We do our best to ensure that everything is completed to a high standard.
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Review of

Glenburnie Lodge

from Adam C (Son of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very helpful & friendly. Made sure me and my mother were comfortable. Very clean & tidy. Very well organised.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your review Adam. The team are very friendly and always try to be helpful. I am so glad to see your mother settling into life at Glenburnie Lodge.
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Review of

Glenburnie Lodge

from Sharon H (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was mum's first stay for respite and I just want t say how truly grateful we are for the care you've shown her. Thank you for taking such good care of my beautiful mum Sylvia. Each and everyone of you has treated her with kindness, empathy and compassion. It's clear that you genuinely care - not
just for your residents, but for their families too. From the bottom of our hearts, a big thank you to everyone.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeDear Sharon, thank you for your lovely comments. The staff are genuinely kind and I am so glad that you and your mother felt this. We look forward to welcoming her back.
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Review of

Glenburnie Lodge

from Amanda C (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly, helpful and caring staff. It's comforting to see Dad clean, in coordinated clothing! As a family we really appreciate the dignity with which Dad is treated at this time when he's at his most vulnerable. The warm welcome and friendly atmosphere extends into all aspects of care at Glenburnie
Lodge.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeDear Amanda, thank you for your kind words about the care that your dad is receiving. The staff work hard to ensure that everyone's needs are met. We love to welcome family members at Glenburnie Lodge and there is always tea and cake!
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Review of

Glenburnie Lodge

from Patricia J (Respite Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had first class care and great support from all the staff here at Glenburnie Lodge. Nothing is too much trouble for them, even small tasks like doing up shoes have been undertaken very willingly as have had a replacement hip operation and my movement is restricted. All in all, a very pleasant
experience.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeWe are so glad that you have had a pleasant stay Patricia. Our staff team always pride themselves on providing first class care. We hope that you have recovered from your operation and we would love you visit us again in the future.
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Review of

Glenburnie Lodge

from Adrian B (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First class service all the way and from all the staff in all departments. I would highly recommend
The layout is superb, rooms are clean, modern and large. The lounge area is superb with all the facilities you could ask for the resident and also visiting family and friends as well as a lovely outside
garden area to sit and relax in.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your lovely review. We pride ourselves on having superb facilities, catering for all needs and also a fantastic staff team. I am so glad that you are all enjoying Glenburnie Lodge.
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Review of

Glenburnie Lodge

from D G (Respite Resident) published on 22 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant with a kind, caring staff. A feeling of safety in a lovely atmosphere. Most professional with thought.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for review. We are so glad that you enjoyed your stay with us, we hope to see you again soon.
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Review of

Glenburnie Lodge

from D R (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were exremely happy with my father's repsite care and are very grateful for all you did. Hearfelt thanks to all at Glenburnie Lodge.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your lovely review. We are glad that you were happy with your father's respite care. We look forward to seeing him again.
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Review of

Glenburnie Lodge

from Carol W (Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently had an accident, as a result I suffered some fractures and cannot be completely independent. I am most grateful that I could leave hospital to come to Glenburnie Lodge. This has enabled me to regain my health while saf, comfortable, enjoying good food, excellent care and support. I have found
the standard of care has exceeded my expectations. The staff are universally helpful, kind, pleasant and efficient. I am enjoying delicious food and the option to mix with others in the communal spaces or recover in the calm, luxuriously appointed bedroom. As a result both my family and myself have peace of mind.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your lovely review. We are so glad that we have been able to support you on your road to recovery. We pride ourselves on the standard of care that we provide. The food is 5 star and our Chef's are committed to providing the very best. We love our Cafe area especially when it is a hive of activity giving people the opportunity to form friendships.
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Review of

Glenburnie Lodge

from Jessica G (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I genuinely feel blessed to have Glenburnie Lodge so close to my home. It is absolutely beautiful wth comfortable and well thought out accommodation but the level of care from the carers and nurses is beyond exceptional. You really feel like part of a family here but I couldn't rate it more. As a care
home it is utterly wonderful.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your wonderful review of Glenburnie Lodge. Our ladies and gents families are part of our family too. We love it when there are lots of visitors and our Cafe area is a hub of activity.
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Review of

Glenburnie Lodge

from A J (Son of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great care home with excellent facilities & service and lovely staff. One member of staff is particularly brilliant!
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your lovely review. I am pleased that you are happy with the care and support from the staff team. Our team always strive to go the extra mile for our ladies and gents.
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Review of

Glenburnie Lodge

from C P (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we honestly cannot thank everyone for their kindness, compassion and excellent care of our Mother. Mam is thriving and so very happy, the care and compassion shown towards her is heartwarming for us as a family. The positive culture and obvious Team ethos is tangible, and seeing such happy
staff ensures that the residents are also relaxed and feel truly valued. It is an absolute joy to visit Glenburnie Lodge - not only do the residents receive the highest quality of care and treated with dignity, but we as family members also feel extremely welcome, it really is a home from home. Glenburnie Lodge is an excellent Care Home and we feel very fortunate that Mam has found such a lovely place to live.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you so much for your lovely review, it means a lot to us. Your Mam has settled so well and loves being part of the community. The team work really hard to ensure that everyone is well cared for, loved and happy. It is lovely to see everyone enjoying the communal areas. Thank you for arranging for your Welsh Choir to come in to sing for everyone, it was thoroughly enjoyed by all.
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Review of

Glenburnie Lodge

from David B (Son of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thanks for your time this evening and it was good to know both matters I raised are in hand. I also should have added that you have a very engaging and positive team who strive to give the residents the best care and love they can, even after what sometimes must be a long hard working day. The home
made dessert of apple pie and bread and butter pudding are a particular treat.
Reply from Jacqueline Orrells, Managing Director at Glenburnie LodgeThank you for your review. I am glad that your concerns were resolved, we always strive to put things right where needed. I agree the team are amazing and they are so kind. I am glad that your mum is enjoying the homemade apple pie and bread and butter pudding.
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Awards / Recognitions (2)

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