Dormy Care Communities in Vale of Glamorgan | 1 Care Home

Review of
Glenburnie Lodge
from Patricia J (Respite Resident) published on 6 June 2025

Submitted via Postal Card • Report

Overall Experience

I have had first class care and great support from all the staff here at Glenburnie Lodge. Nothing is too much trouble for them, even small tasks like doing up shoes have been undertaken very willingly as have had a replacement hip operation and my movement is restricted. All in all, a very pleasant

experience.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

We are so glad that you have had a pleasant stay Patricia. Our staff team always pride themselves on providing first class care. We hope that you have recovered from your operation and we would love you visit us again in the future.

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Review of
Glenburnie Lodge
from Adrian B (Son of Resident) published on 4 June 2025

Submitted via Website • Report

Overall Experience

First class service all the way and from all the staff in all departments. I would highly recommend
The layout is superb, rooms are clean, modern and large. The lounge area is superb with all the facilities you could ask for the resident and also visiting family and friends as well as a lovely outside

garden area to sit and relax in.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. We pride ourselves on having superb facilities, catering for all needs and also a fantastic staff team. I am so glad that you are all enjoying Glenburnie Lodge.

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Review of
Glenburnie Lodge
from D G (Respite Resident) published on 22 May 2025

Submitted via Postal Card • Report

Overall Experience

Very pleasant with a kind, caring staff. A feeling of safety in a lovely atmosphere. Most professional with thought.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for review. We are so glad that you enjoyed your stay with us, we hope to see you again soon.

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Review of
Glenburnie Lodge
from D R (Daughter of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

We were exremely happy with my father's repsite care and are very grateful for all you did. Hearfelt thanks to all at Glenburnie Lodge.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. We are glad that you were happy with your father's respite care. We look forward to seeing him again.

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Review of
Glenburnie Lodge
from Carol W (Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

I recently had an accident, as a result I suffered some fractures and cannot be completely independent. I am most grateful that I could leave hospital to come to Glenburnie Lodge. This has enabled me to regain my health while saf, comfortable, enjoying good food, excellent care and support. I have found

the standard of care has exceeded my expectations. The staff are universally helpful, kind, pleasant and efficient. I am enjoying delicious food and the option to mix with others in the communal spaces or recover in the calm, luxuriously appointed bedroom. As a result both my family and myself have peace of mind.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. We are so glad that we have been able to support you on your road to recovery. We pride ourselves on the standard of care that we provide. The food is 5 star and our Chef's are committed to providing the very best. We love our Cafe area especially when it is a hive of activity giving people the opportunity to form friendships.

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Review of
Glenburnie Lodge
from Jessica G (Daughter of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

I genuinely feel blessed to have Glenburnie Lodge so close to my home. It is absolutely beautiful wth comfortable and well thought out accommodation but the level of care from the carers and nurses is beyond exceptional. You really feel like part of a family here but I couldn't rate it more. As a care

home it is utterly wonderful.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your wonderful review of Glenburnie Lodge. Our ladies and gents families are part of our family too. We love it when there are lots of visitors and our Cafe area is a hub of activity.

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Review of
Glenburnie Lodge
from A J (Son of Resident) published on 29 April 2025

Submitted via Postal Card • Report

Overall Experience

Great care home with excellent facilities & service and lovely staff. One member of staff is particularly brilliant!

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. I am pleased that you are happy with the care and support from the staff team. Our team always strive to go the extra mile for our ladies and gents.

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Review of
Glenburnie Lodge
from C P (Daughter of Resident) published on 9 April 2025

Submitted via Website • Report

Overall Experience

As a family we honestly cannot thank everyone for their kindness, compassion and excellent care of our Mother. Mam is thriving and so very happy, the care and compassion shown towards her is heartwarming for us as a family. The positive culture and obvious Team ethos is tangible, and seeing such happy

staff ensures that the residents are also relaxed and feel truly valued. It is an absolute joy to visit Glenburnie Lodge - not only do the residents receive the highest quality of care and treated with dignity, but we as family members also feel extremely welcome, it really is a home from home. Glenburnie Lodge is an excellent Care Home and we feel very fortunate that Mam has found such a lovely place to live.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you so much for your lovely review, it means a lot to us. Your Mam has settled so well and loves being part of the community. The team work really hard to ensure that everyone is well cared for, loved and happy. It is lovely to see everyone enjoying the communal areas. Thank you for arranging for your Welsh Choir to come in to sing for everyone, it was thoroughly enjoyed by all.

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Review of
Glenburnie Lodge
from David B (Son of Resident) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

Thanks for your time this evening and it was good to know both matters I raised are in hand. I also should have added that you have a very engaging and positive team who strive to give the residents the best care and love they can, even after what sometimes must be a long hard working day. The home

made dessert of apple pie and bread and butter pudding are a particular treat.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your review. I am glad that your concerns were resolved, we always strive to put things right where needed. I agree the team are amazing and they are so kind. I am glad that your mum is enjoying the homemade apple pie and bread and butter pudding.

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Review of
Glenburnie Lodge
from J M (Son of Resident) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience

My parents felt at home as soon as they walked through the door. Fantastic staff and care from start to finish.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your review. Your mum and dad settled so well, we hope to see them again soon.

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Review of
Glenburnie Lodge
from Nick R (Son of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

I wasn't aware that such a place existed. It's permanently changed my view on the care home sector! It's made me consider my own plans, post retirement, even though that is someway off. I could stay here now, it's that nice and that well equipped. In short, I don't think it would be possible to achieve

a better standard for a care home, it's wonderful.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Nick for your very kind words. Your mum has settled well and enjoys being part of the activities within the home. She has made relationships with the ladies and gents as well as the staff.

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Review of
Glenburnie Lodge
from Elizabeth M (Daughter of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

Very caring and attentive staff. Lovely environment.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Elizabeth, it was a pleasure to support your parents. Hopefully we will see them soon.

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Review of
Glenburnie Lodge
from Barbara P (Respite Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

I did not rate activities because I did not participate as I have had spinal surgery but the lady seems very enthusiastic. My overall experience has been wonderful, five-star luxury. I think the care has been exemplary.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you, I am so glad that you enjoyed your stay with us and that you have recovered well. We look forward to seeing you in the future.

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Review of
Glenburnie Lodge
from C P (Daughter of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience

My mother had the very best support anyone could wish for at Glenburnie Lodge. Every member of the plays their part. They gave love in copious amounts to Mum and all of the family. When days were good and continue now things are clearly dark. We could never have foreseen what end of life would be like

and to be honest Glenburnie Lodge has exceeded our expectations. I personally couldn't be more grateful. My mum deserves the best and she got it!

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. It was an absolute pleasure to support your mum and the team loved her. When somebody comes to live at Glenburnie Lodge then their family is important to us as well, we will always strive to support them as best we can.

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Review of
Glenburnie Lodge
from Sheerine D (Daughter of Resident) published on 24 January 2025

Submitted via Postal Card • Report

Overall Experience

I am delighted with everything, Mum's room is lovely, the whole building is very light and cheery with a beautiful garden which I'm sure will come into its own come spring/summer next year. The most important thing for me is that I feel Mum is in competent hands, all the staff are fabulous, it's a home-from-home

situation.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your lovely review. We are so pleased that your mum has settled well and is enjoying life at Glenburnie Lodge. It is also important that the family are happy too. We are also looking forward to seeing the garden bloom in the spring!

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Review of
Glenburnie Lodge
from J K (Sister of Resident) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience

Very good experience so far everyone is very kind and helpful. The staff and carers are happy and friendly. So good so far.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you for your kind comments. Our team always strive to be the best they can be when they are supporting our lovely ladies and gentlemen.

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Review of
Glenburnie Lodge
from Pamela K (Sister of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience

Glenburnie Lodge has taken my relative under their wing and looks after her very well. She is very happy and well looked after and all her needs are being met.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Pamela. We are so glad that your sister has settled well and is enjoying life at Glenburnie Lodge.

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Review of
Glenburnie Lodge
from R A (Daughter of Resident) published on 19 November 2024

Submitted via Postal Card • Report

Overall Experience

The staff make the place what it is. They are amazing. The place is gorgeous. The food is amazing and the facilities are 5-star. This place is just what my parents need.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you. Your parents are such a huge part of Glenburnie Lodge. We love hearing their stories and enjoy their company.

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Review of
Glenburnie Lodge
from Christine L (Wife of Resident) published on 10 October 2024

Submitted via Postal Card • Report

Overall Experience

I am so happy and relieved that my husband has been able to come to Glenburnie Lodge as it just feels like a welcome home from home. The thought that has been put into everything, dignity and care for patients and family first and foremost. All staff are so caring and thoughtful, my husband has not

looked better than he does for a long time. The meals and cake etc are absolutely superb. We are blessed to have found such a caring home/community.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Christine for your kind words, your husband is a joy and we are so glad that you chose Glenburnie Lodge for him to live. We are always pleased to see you and your family visit, you are all committed as a family in supporting our home and we appreciate this.

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Review of
Glenburnie Lodge
from Caroline N (Daughter of Resident) published on 3 October 2024

Submitted via Postal Card • Report

Overall Experience

Glenburnie Lodge surpassed all of our expectations. My dad is looked after so well with dignity and expertise. Glenburnie is such a happy and relaxed place, I just loved spending time here with my dad and the staff. The food is incredible and my dad is looking the best he's looked in a while. We cannot

fault it here and we are so blessed to have found it for Dad. Thank you.

Reply from Jacqueline Orrells, Managing Director at Glenburnie Lodge

Thank you Caroline, we are so pleased that you are happy with the support your Dad receives. He is part of our Glenburnie family.

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Care Home Owned by Dormy Care Communities in Vale of Glamorgan

Dormy Care Communities Locations in Vale of Glamorgan (1)

Dormy Care Communities Reviews in Vale of Glamorgan (20)

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