Care Home Owned by Dormy Care Communities in Dorset

positive attitude. She enjoys and participates in all the activities and has made some great friends amongst the other residents. My siblings and I had been doing everything possible to keep her happy and healthy in her own home but this was proving to be impossible. The level of care offered by Pine is much more suited to her well being and the social interaction is unparalleled and so beneficial. We can therefore rest easy knowing she is safe, happy and well looked after.

staff, who she feels are often rushed as they go on/off duty.

excellent, I couldn't imagine a home that would meet his needs any better, thank you.

the food is excellent. My husband has a rare neurological condition and within a couple of days, all the staff had been trained to understand his needs. We were very impressed with the knowledge of the nursing staff. All the staff are just lovely, caring and supportive. He really enjoyed the physio sessions that he had twice a week in the gym. He even had a trip to the beach for ice cream. Thank you all at Pine Martin Grange.

her progress. When I came back a week later I ended up staying for over 24 hours and I was made to feel so welcome and cared for and I was only a visitor! I really do wish that my aunt had been better able to experience/be aware of the care at Pine Marten for a lot longer. I sat in my aunt's room for a lot of that 24 hours and the frequency of visits by care assistants and nurses and, almost as importantly, their attitude, was excellent. If I had other relatives locally in need of care then I would put Pine Marten top of a list of ones that I would look at to recommend/arrange.

from literally wiping excrement walked across the carpet, to regularly cleaning his bathroom, to getting him in a shower. He got a nasty eye infection from repeatedly rubbing his eye with dirty fingernails.
Admittedly my father was not the easiest of patients. As a result, he was drugged up to the eyeballs to keep him quiet. Since moving him to a different home we have been able to take him off this medication and he is much happier and calmer. In conclusion, I would say that choose carefully if your loved one is in need of a lot of care. This home will leave too many of their patients unattended for too long. I'm assuming much of it is due to too high a patient ratio to staff numbers.

and tidy and well cared for.

to have found Pine Martin Grange for Mum.

issues with her health and well being but the support and care from the Pine Martin team has been tremendous.

can hear better. Also her dental plate with several teeth on it was lost. She would never remove it herself in the day which leads me to believe it wasn’t put away properly at night.