Sanders Senior Living in Leicestershire | 2 Care Homes

Review of
Graysford Hall
from C F (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report

Overall Experience

All the staff and carers are very caring, friendly and thoughtful. We are very happy with the care provided for our Mum. The home is very homely and Mum's room has a lovely outlook into the garden and Mum has her own patio space for plants and flowers.

Reply from Ronni Jones, Customer Relations Manager at Graysford HallThank you so much for taking the time to leave such a lovely review. We are delighted to hear that you are happy with the care provided for your Mum and that our team's caring, friendly and thoughtful approach has made a positive difference. It's wonderful to know that she is enjoying her room, the garden outlook and her own patio space for plants and flowers. Creating a homely, comfortable environment for our residents is very important to us, and your kind words mean a great deal to the whole team. Thank you for your trust and support.

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Review of
Graysford Hall
from Carol A (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report

Overall Experience

Mum has been a resident at Graysford Hall since July this year. I am most impressed with, and very grateful for, the high quality of care, cleanliness, facilities and activities mum experiences at the care home.
All residents are treated with as individuals and with the utmost of respect.
I honestly

do not think we could have found anywhere better for mum to be.

Reply from Ronni Jones, Customer Relations Manager at Graysford HallThank you so much for taking the time to share your experience of Graysford Hall. We are truly grateful for your kind words and delighted to hear how pleased you are with the quality of care, cleanliness, facilities and activities your mum receives. Treating every resident as an individual and with the utmost respect is at the heart of everything we do, so it is wonderful to know this has been reflected in your mum's experience. Your feedback means a great deal to our whole team, and we are honoured to care for your mum. Thank you again for your trust and recommendation.

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Review of
Graysford Hall
from E B (Daughter of Resident) published on 5 January 2026 Submitted via Website • Report

Overall Experience

I would thoroughly recommend Graysford Hall for anyone who wants their loved one looked after to the highest standard. The staff are so caring, friendly and supportive of the residents needs. The home is clean, spacious and well-maintained.

Reply from Ronni Jones, Customer Relations Manager at Graysford HallThank you so much for taking the time to leave such a kind and thoughtful review. We are delighted to hear that you feel your loved one has been cared for to such a high standard. Our team takes great pride in being caring, friendly and supportive, and it is wonderful to know this has made a positive difference. We are also pleased that you found Graysford Hall to be clean, spacious and well maintained. Your recommendation truly means a lot to us and to the whole team. Thank you again for your lovely feedback.

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Review of
Wilton Manor
from Dean T (Son of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

My Dad recently stayed at the care home for two weeks of respite care, and I couldn't be more impressed with the experience. From the first phone call, the staff were super efficient, welcoming, attentive, and genuinely caring. They made sure he felt comfortable and settled straight away, which gave

our family real peace of mind. Thank you so much

Reply from Beth Standley, Customer Relations Manager at Wilton ManorThank you so much for taking the time to leave such a kind review. We are truly delighted to hear that your Dad's respite stay was such a positive experience and that you felt reassured from the very first phone call.

Our team works incredibly hard to ensure every resident feels welcomed, comfortable, and genuinely cared for, so it means a great deal to know this came across and gave your family peace of mind. It was a pleasure to care for your Dad, and we're so grateful for your lovely feedback.

With very best wishes,
The Wilton Manor Team

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Review of
Wilton Manor
from C L (Wife of Resident) published on 21 November 2025 Submitted via Website • Report

Overall Experience

I am really disappointed with the state my husband came home. When the staff came to assess him they were aware of what mobility he had and I had hoped they would have continued helping him while in their care. However, he has lost his mobility and I now have carers in 4 times a day to move him from

bed to chair assist him at lunch time and late afternoon then put him to bed. He spent all of the time sitting in a chair. I appreciate he is not very sociable and did not want to join in activities but I am sure he could have been encouraged to walk round his room. He did have his walker there. I bitterly regret putting him into respite care.
The facilities, cleanliness etc are obviously good but I just feel my husband was in some ways neglected.

Reply from Izabella Goodall, Marketing Executive at Wilton ManorThank you for taking the time to share your feedback. On behalf of Wilton Manor and Helen, the Home Manager, we are truly sorry to hear that you feel disappointed with your husbands respite experience, and we fully appreciate how upsetting this must be for you. The wellbeing, safety, and dignity of every resident is our absolute priority, so we take your concerns very seriously.

If you would like to discuss any aspect of his stay in more detail, we would very much welcome the opportunity to talk with you directly. Please feel free to contact the home at any time or email info@sandersseniorliving.co.uk .

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Review of
Graysford Hall
from S A (Friend of Resident) published on 18 November 2025 Submitted via Website • Report

Overall Experience

The home is very welcoming and the staff members treat the residents with respect. There are a variety of activities to take part in and the food menu contains a variety of options and is often changed up. The residents seem relaxed and grateful to be here.

Reply from Ronni Jones, Customer Relations Manager at Graysford HallThank you so much for sharing your kind words. We're delighted to hear that you find our home welcoming and that our team treats residents with respect. It's wonderful to know that the variety of activities and meal options are appreciated, and that our residents feel relaxed and happy here. Your feedback means a lot to us and motivates our team to continue providing the best care and experiences every day.

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Review of
Graysford Hall
from J S (Daughter of Resident) published on 28 October 2025 Submitted via Postal Card • Report

Overall Experience

We were all very sad when Dad's dementia made it impossible for him to remain in his own home, but we could not have asked for a nicer new home for him. From first contact right through to his death over 2 years later, he was treated like a family member by all the staff. He was always comfortable,

well cared for, well fed and encouraged to join in with activities. We were given regular updates on his care and frequently called if we had any concerns or special requests. The kind and caring staff at Graysford made Dad's last 2 years as comfortable as they could have been, and they treated him with the ultimate dignity and respect in his last few days. It was touching to see how close so many members of staff were to him, it really felt like he had been with family and friends rather than 'away from home'.

Reply from Sorina Tanasa, Home manager at Graysford HallThank you so much for your heartfelt words. It means a great deal to all of us to know that we were able to make your dads time with us comfortable and filled with care and warmth. He was truly a cherished part of our Graysford family, and it was an honour for us to support him and your family throughout his journey. Your kind recognition of the teams compassion and dedication will be deeply appreciated by everyone here. Sending our sincere thanks and warmest wishes to you and your family.

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Review of
Graysford Hall
from Sarah A (Granddaughter of Resident) published on 18 September 2025 Submitted via Website • Report

Overall Experience

My Grandma is been a Resident at Graysford hall since may of this year .
From the day we visited we always have a great feeling when we visit the home, the home is beautiful always clean and tidy .
All the staff are amazing my grandma loves every member of staff they make her feel so happy.

And settled , make her laugh everyday .
I have been to many homes over the years to look around or visit Graysford hall is one of the best homes i couldn't be more happy with care and treatment my Grandma receives and more importantly how happy and settled she is and what great care she receives every day .
Thank you for the amazing care you all give to my Grandma I would highly recommend Graysford Hall to Anyone !!

Reply from Sorina Tanasa, Registered Manager at Graysford HallThank you so much for your kind and heartfelt words. It truly means a great deal to the entire team at Graysford Hall to know how happy and settled your Grandma is with us. From the moment families choose our home, we do everything we can to make it a safe, welcoming, and joyful environment and your feedback reassures us that we're delivering on that promise.I will make sure your lovely comments are shared with the team. Theyll be so pleased to know the positive impact theyre having each day. Thank you again for taking the time to recommend us and for your continued trust its a privilege to care for your Grandma.

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Review of
Graysford Hall
from G N (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report

Overall Experience

Overall we have been happy with the care provided at Graysford Hall. It's an attractive buiding and the rooms are spacious. My father does not mix with other residents so one of our concerns is lack of stimulation and the care team are aware. Management of the home has had its challenges and there have

been 3 managers to date, which is difficult for staff & carers. Previously, there have been issues with weekend staffing, particularly management, but I understand this is being addressed. Personal care has been good & they have been very kind to my father.

Reply from Ronni Jones, Customer Relations Manager at Graysford HallThank you for taking the time to share your feedback. We are pleased to hear that you are happy with the care your father receives and that you find our home attractive and welcoming. We also appreciate your honesty regarding the challenges you've observed, including management changes and weekend staffing, and we want to assure you that we are actively addressing these areas to provide consistent support for both our residents and staff.

It's encouraging to know that the personal care and kindness of our team have made a positive difference for your father. Your feedback is very valuable to us as we continue to improve and ensure all our residents feel stimulated, supported, and well cared for.

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Review of
Wilton Manor
from J B (Wife of Resident) published on 9 July 2025 Submitted via Postal Card • Report

Overall Experience

Since my husband moved into Wilton Manor I can only praise the care staff, caring staff, cleaning staff and management, 100%.
It is always clean and tidy and is completely at home, which makes my life so less stressful.
Would recommend Wilton Manor to anyone looking for a care home for a loved one.

Reply from Beth Standley, Customer Relations Manager at Wilton ManorThank you so much for your kind words and for taking the time to share your experience.We're truly touched by your feedback and delighted to hear that your husband feels completely at home here at Wilton Manor. Creating a safe, welcoming, and comfortable environment is what we strive for every day, and knowing that it's made a positive difference for both of you means the world to us.Your recommendation is sincerely appreciated, and we'll be sure to pass your lovely comments on to our care team, housekeeping staff, and management - it will mean a lot to them.Thank you again for your trust and support.Warmest regards,The Wilton Manor Team

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Review of
Wilton Manor
from Libby G (Niece of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

I have been nothing but impressed with the standards and level of care for my aunt since her stay at Wilton manor March 2025. The staff have been so so helpful and understanding with everything I have discussed in relation to my aunt and my personal pressures at home. Nothing is too much trouble especially

as I am tied up with weekly hospital appointments for my daughter, they keep me informed about my aunt, and are always so approachable and interested when I call or visit. The activities for both residents and relatives are so varied and it really is lovely to be able to just pop in and enjoy the numerous lounges quiet or busy which is always so welcoming and doesn't feel like a home, more like a hotel

Whenever I call my aunt, despite her memory problems she always refers to how lovely all the staff are and are very helpful keeping her book choice varied being the book worn she is. I highly recommend Wilton Manor for its level of care, quality, value, activities, accommodation

Reply from Beth Standley, Customer Relations Manager at Wilton ManorThank you so much for your incredibly kind and thoughtful review. It means the world to us to hear how supported you've felt since your aunt joined us here at Wilton Manor. We're truly glad that we've been able to ease things for you by keeping you informed and making you feel welcome whenever you call or visit. Knowing you feel confident in our care, even during such a busy time in your life, is exactly what we hope to provide for all families. Creating a welcoming, homely (or even hotel-like!) atmosphere is so important to us, and your words are a real testament to the team's dedication. Thank you again for your recommendation and support- it truly means so much. Warmest wishes, Wilton Manor Team

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Review of
Wilton Manor
from Ethal R (Friend of Resident) published on 23 June 2025 Submitted via Website • Report

Overall Experience

Myself and my husband were blow away with how beautiful and lovely Wilton Manor is. We visited my friend for the first time and were taken aback. Not only is the home beautiful, but the staff are wonderful. We were offered a cup of tea by the receptionist and our friend was sat in the cafe area with

another lady and they were chatting which was lovely to see. Our friend said she had just had salmon for lunch! all of the staff said hello to us and came to check on my friend to ask if she would like a drink. Sadly, we've had many dealings with care homes in the past and this is by far the best one we've ever visited! excellent!

Reply from Beth Standley, Customer Relations Manager at Wilton ManorThank you so much for your kind and thoughtful review. We're absolutely delighted to hear that both you and your husband had such a positive first impression of Wilton Manor. It means a great deal to us to know that you found the home beautiful and our team welcoming. We're so pleased your friend was enjoying good company and had just had a lovely lunch-salmon is always a favourite! Creating a warm, friendly environment where our residents feel truly at home is at the heart of everything we do, so your words really do mean the world to us. We'll be sure to share your lovely feedback with the whole team. We look forward to welcoming you again soon. Warm regards,The Wilton Manor Team.

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Review of
Graysford Hall
from L B (Daughter of Resident) published on 28 May 2025 Submitted via Website • Report

Overall Experience

Facilities and staff are all amazing - the improvement in Dad's health has been incredible while he has been a resident here. His bedroom is much bigger (and nicer) than other care homes I looked at, lovely garden, the food is tasty and there are plenty of trips and activities. It's great that friends

and relatives (and pets!) are encouraged to visit and all have said how welcome they have felt. Communication with the family has also been exceptional, which is so valuable during a stressful time.

Reply from Sorina Tanasa, Home manager at Graysford HallIt's truly heartwarming to hear about the positive impact Graysford Hall has had on your dad's health and wellbeing. We're also really pleased to know that you and the rest of the family (including the pets!) have felt so welcome here. Staying connected with loved ones is incredibly important, and we'll always do our best to keep those bonds strong with open and clear communication. Thank you again for your kind words and support - it really does mean a lot to all of us.

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Review of
Graysford Hall
from Graham N (Son of Resident) published on 28 May 2025 Submitted via Website • Report

Overall Experience

My dad was initially reluctant to move out of his home into residential care but his move to Graysford Hall has gone very well.
The facilities for the residents are excellent with superb gardens for the residents to relax in when the weather allows. My dad has settled quickly into his spacious and

well fitted room.
The staff are all very helpful and friendly and nothing seems too much trouble to them. My dad has made new friends and got to enjoy a number of the activities which are regularly on offer. Dad has always enjoyed his food and is well pleased with the variety and quality of food at Graysford.
Friends who have visited dad have unprompted commented how impressed they are with the staff and facilities at Graysford Hall.

Reply from Sorina Tanasa, Home manager at Graysford HallThank you so much for your kind words. It truly means a lot to hear that your dad has settled in well at Graysford Hall, especially after the big step of moving from his own home. We know how important that transition can be, and the team works hard to make everyone feel welcome, comfortable, and cared for from the very beginning. We're really pleased he's enjoying his room, the food, the garden, and of course-making new friends and getting involved in the activities. That's exactly the kind of experience we want our residents to have.

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Review of
Wilton Manor
from D R (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report

Overall Experience

This home is lovely, the staff are very caring & have the residents care at the most first front of everything they do. My mum is very happy living there, I feel my mum is getting very well looked after.

Reply from Beth Standley, Customer Relations Manager at Wilton ManorThank you so much for your kind feedback. It means a great deal to the whole team to know that the care and environment at Wilton Manor have had a positive impact. We're proud to offer a welcoming, supportive home where residents feel safe and valued. Your words are truly appreciated. The Wilton Manor Team

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Review of
Graysford Hall
from D L (Sister of Resident) published on 11 April 2025 Submitted via Postal Card • Report

Overall Experience

Amazed at the quality of the reception area and beyond. Bedrooms so large and again quality of furniture. most important staff making myself feel that this is the care home for my sister. Care is put in to all aspects of residents.

Reply from Lisajane Houldsworth, Customer relations manager at Graysford HallThank you for your lovely feedback, We are so pleased you are happy with the care your sister is receiving, Sanders senior living is all about 5 star care and luxury living, It means a lot to us to hear great feedback as we thrive to be the best for our residents here at Graysford Hall.

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Review of
Wilton Manor
from C Y (Daughter of Resident) published on 6 March 2025 Submitted via Website • Report

Overall Experience

Our dad was being discharged from hospital following a fall and we thought that he needed looking after for a bit before he went home.
We booked him in to Wilton Manor where he stayed for four weeks and it was excellent in every way. Dad's highlights were the lovely staff and amazing food - he put

on weight whilst in there which was very positive. My highlights were the staff - each and every one was friendly and caring.
If we need respite again or longer term care then Wilton Manor would be the place.

Reply from Beth Standley, Customer Relations Manager at Wilton ManorThank you so much for your kind words and for sharing your dad's experience at Wilton Manor. It was truly a pleasure to care for him during his stay, and we're delighted to hear that he enjoyed the food and the company of our team. Seeing him regain strength and put on weight is wonderful news!Our team takes great pride in creating a warm, welcoming, and supportive environment for both our residents and their families, so your kind words mean the world to us.Wishing your dad all the best in his continued recovery, and please know that you are always welcome at Wilton Manor.Best wishes,The Wilton Manor Team.

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Review of
Wilton Manor
from Kevin F (Son of Resident) published on 31 January 2025 Submitted via Website • Report

Overall Experience

A superb home in all respects with excellent staff. All staff are extremely friendly, helpful and diligent. Carers deserve special mention for providing the best care possible for my father during his time there.

Reply from Beth Standley, Customer Relations Manager at Wilton ManorThank you for your kind words and thoughtful review. We are delighted to hear that your father had a positive experience with us. Our team takes great pride in providing the best possible care, and your appreciation means a lot, especially to our dedicated carers. It was our privilege to support your father, and we are grateful for your trust. Warmest regards, The Wilton Manor Team.

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Review of
Wilton Manor
from Jean J (Sister of Resident) published on 30 January 2025 Submitted via Website • Report

Overall Experience

The care given to my relative at Wilton Manor was far beyond my expectations. All the staff were exceptionally kind, compassionate and thoughtful to both him and his visitors, caring for all our needs. Nothing was too much trouble and our relative had someone with him whenever he needed them. We were

able to go home knowing that he was in the best hands.

Reply from Beth Standley, Customer Relations Manager at Wilton ManorThank you so much for your kind words. It means so much to us to hear that the care your relative received at Wilton Manor exceeded your expectations. Providing compassionate, thoughtful, and personalised care is at the heart of everything we do, and we're truly touched by your lovely feedback. We're especially pleased to know that you and your family felt supported and reassured, knowing your relative was in safe and caring hands. Your words will be shared with our team, and I know they will be deeply appreciated. Warmest regards, The Wilton Manor Team

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Review of
Wilton Manor
from Ros T (Niece of Resident) published on 29 January 2025 Submitted via Website • Report

Overall Experience

Wilton Manor Care Home is a beautiful, clean, shiny place with all the facilities you could want, but what makes it truly exceptional are the amazing staff. Every person you meet genuinely cares and has a lovely attitude. They have already built a little community within a community. Nothing is too

much trouble if it makes quality of life better for their residents. Our relative was treated with love and dignity at all times and respected as an individual. This is a vibrant, but warm home and I think anyone would be very lucky to live here.

Reply from Beth Standley, Customer Relations Manager at Wilton ManorThank you so much for your wonderful words about Wilton Manor. It truly means the world to us to hear how much you appreciate both our home and, most importantly, our incredible team. We strive to create a warm, caring, and vibrant community where every resident feels valued, respected, and truly at home. Knowing that your relative was treated with love and dignity is the highest compliment we could receive. Warmest regards, The Wilton Manor Team.

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Care Homes Owned by Sanders Senior Living in Leicestershire

Sanders Senior Living Locations in Leicestershire (2)

Sanders Senior Living Reviews in Leicestershire (84)

Graysford Hall

Graysford Hall

Graysford Hall

Wilton Manor

Wilton Manor

Graysford Hall

Graysford Hall

Graysford Hall

Graysford Hall

Wilton Manor

Wilton Manor

Wilton Manor

Graysford Hall

Graysford Hall

Wilton Manor

Graysford Hall

Wilton Manor

Wilton Manor

Wilton Manor

Wilton Manor

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