Care Homes Owned by Sanders Senior Living in Leicestershire

Mum enjoyed her time there and appreciated the level of care

Mum fractured her pelvis in May and went into Wilton Manor for respite following her stay in hospital. Wilton Manor was very welcoming to mum and myself. I felt mum was very well cared for and all the staff were very supportive to me. It was a very positive experience giving me some breathing space and allowing mum to gather her strength and confidence.

Mum has been at Wilton Manor for about nearly 2 months. She has just celebrated her 80th there and the staff were so kind and did a great job helping to organise a get together for her, her family and other residents. The buffet was wonderful and mum loved her afternoon. Thank you to the kitchen staff and activity team in particular. Mum has settled so well and loves the staff. Her room is lovely and she goes to so many activities. The trips out are brilliant.

My mom and step father stayed for one weeks respite whilst house was adapted for mom. Carers are amazing. Food delicious. Mom settled in very easily nothing was too much trouble for carers. Mom only joined in one activity but really enjoyed it. The whole process was easy from start to finish. Management made the process smooth and stress free.

The home has a lovely welcoming atmosphere, everyone is very friendly, caring and always helpful. I cannot recommend the home enough, food is good rooms are a good size & well appointed. The home is very clean & tidy & always smells fresh. Activities are good & varied and every effort is made to include all residents if they wish to join in. Overall a great home from home environment for my relative to live in and enjoy, she is very settled.

I am highly impressed by Graysford and staff on all fronts. The hall itself is luxurious, the staff from top managers to all the caring staff seem involved, v caring, committed and totally brilliant.

Here's your 5-star review:

I cannot speak highly enough of this wonderful care home. As a close friend of a resident, seeing him so happy and settled has been an absolute joy.

The care he receives is outstanding. The staff are warm, attentive, and genuinely compassionate - they treat every resident with dignity and real kindness. It's clear they go above and beyond their duties, taking the time to truly get to know the people in their care.

The food is excellent - freshly prepared, varied, and clearly made with care. My friend always has something positive to say about mealtimes, which means the world to those of us who want to know he is eating well and enjoying his day.

The activities programme is brilliant. There is always something engaging going on, keeping residents stimulated, social, and smiling. My friend has found a new lease of life through the events and group sessions on offer.

The management team deserve enormous credit. The home is run with professionalism

My mum was a resident at Graysford Hall during the above dates. (She passed away on 28/04/26). The carers are outstanding, providing the very best care that they can without a full complement of staff. Residents are often left alone in the lounge/dining room due to low staff levels, certainly a safe guarding issue. Management is very poor in the time mum was there there were in excess of six managers and often no manager at all. Promises were made to improve but they didn't.

Nothing but impressed since organising to move my auntie here, from a very basic home, this is like a 5-star hotel. The care + support for my auntie, especially whilst we have had personal circumstances making it difficult for us to visit, has been nothing short of amazing. Nothing is too much trouble, and the communication is perfect. Please don't increase the fees too quickly or too high, as she loves it here. Thanks.

My father has recently gone to Graysford Hall and seems to be setteling in well. The staff all seem very caring and the place is beautiful, he has a lovely room overlooking the garden.

All parts of the home are clean and welcoming.... it is a real home-from-home. My dad has enjoyed some lovely fresh meals in the dining room too. We are very pleased with the care he has received so far, and how quickly he has settled in. Thank you.

All the staff and carers are very caring, friendly and thoughtful. We are very happy with the care provided for our Mum. The home is very homely and Mum's room has a lovely outlook into the garden and Mum has her own patio space for plants and flowers.

I honestly do not think we could have found anywhere better for mum to be.

I would thoroughly recommend Graysford Hall for anyone who wants their loved one looked after to the highest standard. The staff are so caring, friendly and supportive of the residents needs. The home is clean, spacious and well-maintained.

My Dad recently stayed at the care home for two weeks of respite care, and I couldn't be more impressed with the experience. From the first phone call, the staff were super efficient, welcoming, attentive, and genuinely caring. They made sure he felt comfortable and settled straight away, which gave our family real peace of mind. Thank you so much

The facilities, cleanliness etc are obviously good but I just feel my husband was in some ways neglected.

The home is very welcoming and the staff members treat the residents with respect. There are a variety of activities to take part in and the food menu contains a variety of options and is often changed up. The residents seem relaxed and grateful to be here.

We were all very sad when Dad's dementia made it impossible for him to remain in his own home, but we could not have asked for a nicer new home for him. From first contact right through to his death over 2 years later, he was treated like a family member by all the staff. He was always comfortable, well cared for, well fed and encouraged to join in with activities. We were given regular updates on his care and frequently called if we had any concerns or special requests. The kind and caring staff at Graysford made Dad's last 2 years as comfortable as they could have been, and they treated him with the ultimate dignity and respect in his last few days. It was touching to see how close so many members of staff were to him, it really felt like he had been with family and friends rather than 'away from home'.

Thank you for the amazing care you all give to my Grandma I would highly recommend Graysford Hall to Anyone !!

Overall we have been happy with the care provided at Graysford Hall. It's an attractive buiding and the rooms are spacious. My father does not mix with other residents so one of our concerns is lack of stimulation and the care team are aware. Management of the home has had its challenges and there have been 3 managers to date, which is difficult for staff & carers. Previously, there have been issues with weekend staffing, particularly management, but I understand this is being addressed. Personal care has been good & they have been very kind to my father.