Care Homes Owned by Sanders Senior Living in West Midlands

All staff are friendly approachable and respectful.

It was the first time visiting my Gran in her new home and I was so overwhelmed, in the best way. The staff were so welcoming and seemed to know her so well, she's made so many friends and it's so comforting to know she is living her best life. I met quite a few of the staff members but one really stood out for me and that was Stacey. My family have praised her endlessly for her support from the very start. She was so kind and welcoming and made sure I knew where everything was. She made Gran and I a drink and sat with us to share everything she had been up to. Claridge Place is a beautiful home and my Gran looks radiant and so happy. Thank you.

Claridge place is incredible, not they way you would usually describe a care home but they are wonderful. Every staff member is warm, kind and welcoming, they all know my Dad and treat him like a good friend. The facilities are first class, you could confuse the downstairs reception and bistro with a 5 star hotel. My Dad has a really good size room and ensuite that is tastefully decorated and very well maintained. The whole place is kept immaculate. They do activities every day and get the residents out on all sorts of trips. The food is lovely homemade proper meals and there is always tea, coffee and biscuits in the bistro for residents and visitors to enjoy.

Claridge place have given my Dad back his quality of life. I would recommend it to anyone looking for somewhere you can trust to look after your loved ones.

My father moved into Claridge Olace at the end of March. The facility is clean and well maintained. The rooms are a good size and well furnished. The reason I choose Claridge place was the staff. They are so nice, caring, happy and patient. The food was really good with only one bad experience in 30days. The activities provided including trips out are stimulating and enjoyable. I feel comfortable that my Father is well looked after and in safe and stimulating environment. I made the right choice.

The care that we receive from Claridge Place for Mim is spot on. James, Dale and the staff are always happy to help us. The home is clean and very well run. Our 6 monthly meetings are very welcome and useful.

Excellent well run ,James senior manager is very knowledgeable and welcoming . Facilities are clean and well maintained. Staff are friendly efficient and knowledgable. Residents appear happy and well looked after.

I have the highest of standards, and you exceeded them all. Thank you (is not enough!)

I always leave my Auntie knowing she is happy and cared for .

So special thanks to James and his team.

Since moving into Claridge Place, my sister has received wonderful care and attention. The staff are very good with her and enjoys joining in the organised events etc.

Staff also ask me how I am and are on hand when I feel I need support. There were no issues in December but in the past when I have raised issues they have been dealt with quickly to my satisfaction.

This is the first review and I want to express my thanks to the care & professionalism of all the staff. In this review, knowledge of my dad and care for his individual needs was evident. I am very happy with all the recommendations made and that they are in his best interests.

Mum has been a resident since April 2025 and I can honestly say we are very lucky to have found a place for her there. The property and physical environment are excellent & well equipped. However, it is the people that make it so special. Without exception the staff are friendly & welcoming, eager to help & very supportive. We trust them with mums care and they have never let us down. Thank you!

The staff are very friendly and welcoming. When clothes are laundered they are not always returned. The mini bus has been out of action all summer I think a problem with the bus and no driver therefore no trips out. Overall resident seems very happy in home.

Claridge Place has provided a warm, comfortable & welcoming experience for our mother. The staff attentiveness, care and professionalism is always taken care of and in the few occasions she has needed medical assistance the team have been exemplary and kept in constant communication with me and my brother. Outstanding place.

Excellent welcome at all times. Very knowledgeable staff in reception giving a valuable insight to all aspects of life at Claridge Place. All staff very approachable and helpful. Mom is very happy here.

Firstly I would highly recommend Claridge Place. The Managers really listen to you and support you with your family needs. This was done in a calm and reassuring way. The Mangers and the whole team are so welcoming and friendly, everyday. My Mother is well looked after and she enjoys her days that she attends. I feel confident when I leave my Mother at Claridge Place to attend work knowing she is in a safe, clean and happy environment.

My mother spent four weeks in Claridge Place for respite care. From the first meeting with management we felt reassured that mom would have excellent care - we weren't disappointed every member of staff has shown care & compassion, eleviating any worries and concerns on our part. We highly recommend Claridge Place, it's excellent staff and facilities and won't hesitate to return, should the need arise!

Mom is happy with her environment and with the care and support she receives. I have peace of mind that she is happy and safe, well cared for. Staff always friendly and welcoming.

All of the staff are lovely and friendly. I am always very happy with the way in which all staff interact with my mom.