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Care Home Owned by Sanders Senior Living in West Midlands

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9.8 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Sanders Senior Living in West Midlands

Only the locations & reviews in West Midlands for Sanders Senior Living are showing below.

View the details of all 9 locations (with 382 reviews) owned by Sanders Senior Living

Sanders Senior Living Locations in West Midlands (1)

 - Browse 1 Care Home owned by Sanders Senior Living in West Midlands
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Claridge Place
111 Warwick Road, Olton, Solihull B92 7HP 
9.9 85 reviews
Claridge Place, Solihull, West Midlands
"Claridge place is incredible, not they way you would usually describe a care home but they are wonderful. Every staff member is warm, kind…"   Read all 85 reviews
  • from £1,450 / week
  • 77 Rooms
Location Type Care Home

Claridge Place is premium senior living accommodation in Warwick Road, Solihull. The home is conveniently located with great transport links via road and rail. Junction 5 of the M42 is 4 miles away ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Sanders Senior Living Reviews in West Midlands (85)

9.8

Sanders Senior Living has a Group Review Score of 9.8 (9.793) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sanders Senior Living must have a Review Score.

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Review of

Claridge Place

from D B (Granddaughter of Resident) published on 5 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was the first time visiting my Gran in her new home and I was so overwhelmed, in the best way. The staff were so welcoming and seemed to know her so well, she's made so many friends and it's so comforting to know she is living her best life. I met quite a few of the staff members but one really stood
out for me and that was Stacey. My family have praised her endlessly for her support from the very start. She was so kind and welcoming and made sure I knew where everything was. She made Gran and I a drink and sat with us to share everything she had been up to. Claridge Place is a beautiful home and my Gran looks radiant and so happy. Thank you.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you so much for your wonderful review on Claridge Place, I will share your review with the team and of course with Stacey. Thank you for taking the time to review our home.
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Review of

Claridge Place

from Claire B (Daughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Claridge place is incredible, not they way you would usually describe a care home but they are wonderful. Every staff member is warm, kind and welcoming, they all know my Dad and treat him like a good friend. The facilities are first class, you could confuse the downstairs reception and bistro with
a 5 star hotel. My Dad has a really good size room and ensuite that is tastefully decorated and very well maintained. The whole place is kept immaculate. They do activities every day and get the residents out on all sorts of trips. The food is lovely homemade proper meals and there is always tea, coffee and biscuits in the bistro for residents and visitors to enjoy.


Claridge place have given my Dad back his quality of life. I would recommend it to anyone looking for somewhere you can trust to look after your loved ones.

Reply from James Morris, Senior General Manager at Claridge PlaceThank you so much for taking the time to do a review on our service at Claridge Place, I will share your lovely comments with all of the team.
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Review of

Claridge Place

from Keith H (Son of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into Claridge Olace at the end of March. The facility is clean and well maintained. The rooms are a good size and well furnished. The reason I choose Claridge place was the staff. They are so nice, caring, happy and patient. The food was really good with only one bad experience in 30days.
The activities provided including trips out are stimulating and enjoyable. I feel comfortable that my Father is well looked after and in safe and stimulating environment. I made the right choice.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you so much for taking the time to leave us a review Keith. To read that you "made the right choice" is what we are all striving for and i will be delighted to share this with the wider team.
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Review of

Claridge Place

from Allison S (Daughter of Resident) published on 12 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that we receive from Claridge Place for Mim is spot on. James, Dale and the staff are always happy to help us. The home is clean and very well run. Our 6 monthly meetings are very welcome and useful.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to leave us such a wonderful review, it means such a lot to us, I will share your review with the team at Claridge Place.
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Review of

Claridge Place

from D P (Son-in-law of Resident) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent well run ,James senior manager is very knowledgeable and welcoming . Facilities are clean and well maintained. Staff are friendly efficient and knowledgable. Residents appear happy and well looked after.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for such a wonderful review, I am so pleased that you all felt welcomed in to Claridge Place. Best wishes, James.
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Review of

Claridge Place

from Paula L (Daughter of Resident) published on 11 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the respite care of our father, Chas, we felt compelled to write to you to express our thanks and gratitude for all that you did for him. Without exception, every member of staff were friendly, welcoming, professional, kind and caring. They greeted us so warmly with ready smiles and friendly
faces which made the transition from home to ' home living' so much easier.
It's obvious that the physical aesthetics of Claridge Place are top notch, from the beautiful bistro with the lovely barista, to the fresh flowers, gorgeous decor and lovely homely touches of resident photographs.
It is blatantly apparent that every detail, no matter how small it seems, has been thought about. Abi the entertainment manager, was so innovative and inclusive, the personal carers were respectful and discreet, the ladies on reception were delightful and welcoming, and the facilities are outstanding.
I have the highest of standards, and you exceeded them all. Thank you (is not enough!)
Reply from James Morris, Senior General Manager at Claridge PlaceThank you so much for your wonderful review of our services at Claridge Place, and what a pleasure it was having your father stay with us for respite care, and we are thrilled that he had such a positive stay with us. I will share your feedback with the whole team and I will ensure Abi has a special mention too. Thank you for taking the time to review us, and we look forward to welcoming your Father (and yourselves) back into our wonderful home soon.
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Review of

Claridge Place

from N R (Niece of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank all staff enough .
My Auntie has improved mentally and physically,
Since , having chosen to reside at Claridge place .
Safeguarding her health issue's, in a prompt manner ,was exceptional.
Everyday care and attitude is first class . From every member of the team in all areas of her
needs .
I always leave my Auntie knowing she is happy and cared for .
Reply from James Morris, Senior General Manager at Claridge PlaceThank you so much for taking the time to leave a wonderful review on our services at Claridge Place, we really appreciate your feedback and of course, it is a pleasure in caring for Auntie. I will share your lovely review with the wider team.
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Review of

Claridge Place

from James R (Nephew of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellently run care home. My aunt has had first class care since October 2024.
From the management team to the hands on carers the whole team are very professional. They treat every person as an individual.
The care of the residents are their priority and my aunt has had a new lease of life.
So
special thanks to James and his team.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you very much for your lovely review, it is our pleasure in caring for Aunt. I will share your wonderful review with the team.
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Review of

Claridge Place

from David R (Brother of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into Claridge Place, my sister has received wonderful care and attention. The staff are very good with her and enjoys joining in the organised events etc.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to leave us such a wonderful review. We are so happy that your sister has settled with us and enjoys her time at Claridge Place. I will share your feedback with the team.
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Review of

Claridge Place

from E B (Wife of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most staff are excellent showing real care for my husband and respect his dignity.
Staff also ask me how I am and are on hand when I feel I need support. There were no issues in December but in the past when I have raised issues they have been dealt with quickly to my satisfaction.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to leave a review. We are very pleased to that you feel supported by our team and that any past issues raised have been dealt with effectively. I will share your feedback with the team at Claridge Place.
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Review of

Claridge Place

from Richard S (Son of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the first review and I want to express my thanks to the care & professionalism of all the staff. In this review, knowledge of my dad and care for his individual needs was evident. I am very happy with all the recommendations made and that they are in his best interests.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to review our service at Claridge Place, I will share your feedback with the team.
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Review of

Claridge Place

from P S (Son of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident since April 2025 and I can honestly say we are very lucky to have found a place for her there. The property and physical environment are excellent & well equipped. However, it is the people that make it so special. Without exception the staff are friendly & welcoming, eager to
help & very supportive. We trust them with mums care and they have never let us down. Thank you!
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to review our service at Claridge Place, we are delighted with your review and of course, it is our pleasure in caring for mom at Claridge Place. I will share your review with our wider team.
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Review of

Claridge Place

from Jill L (Daughter-in-law of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friendly and welcoming. When clothes are laundered they are not always returned. The mini bus has been out of action all summer I think a problem with the bus and no driver therefore no trips out. Overall resident seems very happy in home.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to leave a review on our service at Claridge Place, I would welcome the opportunity to discuss the review with you as I feel some of the scores do not reflect the service we provide at Claridge Place and it would be helpful for me to see the areas you feel we need to improve.
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Review of

Claridge Place

from Andrew S (Son of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Claridge Place has provided a warm, comfortable & welcoming experience for our mother. The staff attentiveness, care and professionalism is always taken care of and in the few occasions she has needed medical assistance the team have been exemplary and kept in constant communication with me and my brother.
Outstanding place.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to leave us such a wonderful review on our service at Claridge Place, it is our pleasure in caring for your mom and thank you for trusting us to deliver exceptional care.
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Review of

Claridge Place

from S R (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent welcome at all times. Very knowledgeable staff in reception giving a valuable insight to all aspects of life at Claridge Place. All staff very approachable and helpful. Mom is very happy here.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for taking the time to review our services at Claridge Place, it is our pleasure in caring for your mother. I will share your comments with the wider team.
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Review of

Claridge Place

from Kaye E (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Firstly I would highly recommend Claridge Place. The Managers really listen to you and support you with your family needs. This was done in a calm and reassuring way. The Mangers and the whole team are so welcoming and friendly, everyday. My Mother is well looked after and she enjoys her days that
she attends. I feel confident when I leave my Mother at Claridge Place to attend work knowing she is in a safe, clean and happy environment.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for your wonderful review on our services at Claridge Place, it is our pleasure to have mom join us for day care. I will share you review with the wider team. Once again, thank you for taking the time to review us.
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Review of

Claridge Place

from Sue C (Daughter of Resident) published on 18 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother spent four weeks in Claridge Place for respite care. From the first meeting with management we felt reassured that mom would have excellent care - we weren't disappointed every member of staff has shown care & compassion, eleviating any worries and concerns on our part. We highly recommend
Claridge Place, it's excellent staff and facilities and won't hesitate to return, should the need arise!
Reply from James Morris, Senior General Manager at Claridge PlaceThank you so much for your lovely review on our care services at Claridge Place, it was a delight to care for mom during her respite care with us and we look forward to welcoming mom back anytime. Also, feel free to pop into any of our events, the kettle is always on. See you soon.
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Review of

Claridge Place

from Deborah S (Daughter of Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom is happy with her environment and with the care and support she receives. I have peace of mind that she is happy and safe, well cared for. Staff always friendly and welcoming.
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Review of

Claridge Place

from C D (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff are lovely and friendly. I am always very happy with the way in which all staff interact with my mom.
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Review of

Claridge Place

from S B (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is really good, mom had only been here a week. I did have a couple of niggles, but after speaking with management everything has been addressed very quickly. Mom is struggling to get used to the new home, but all staff are really helping mom settle in. Mom is also much better at night, sleeping
through a bit more than she used to.
Reply from James Morris, Senior General Manager at Claridge PlaceThank you for your lovely review, we really appreciate you taking the time to review our service and we are pleased that the couple of niggles you addressed when mom moved in from another home we were able to resolve immediately in order for moms previously established routine to be followed.
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Awards / Recognitions (2)

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