Chelmunds Court

2 Pomeroy Way, Solihull, Birmingham B37 7WB

Chelmunds Court is a 73 bed residential home offering compassionate, professional care for older people, especially those who are living with dementia, both residential and nursing. Centrally located in the Chelmsley Cross area of North Solihull this purpose built care home will be an integral part of one of the United Kingdom's largest ever regeneration programmes.

The surrounding area is being extensively remodeled to provide state of the art leisure, healthcare, residential and community facilities, including new schools and green areas. Chelmunds Court benefits greatly from being at the heart of such an important new social project.

Residents can look forward to enjoying the highest levels of care provided by expert, dedicated staff within a completely modern purpose-built residential home. Bright, spacious and benefiting from a contemporary approach to its design Chelmunds Court incorporates 'access-friendly' amenities, including extra-wide corridors, high-specification accommodation and airy communal areas - all of which have been planned to allow low-mobility residents and wheelchair users the freedom to go where they choose, without fear, and in complete safety.

Each one of the fully furnished and attractive bedrooms features ensuite bathroom facilities, as well as a flat-screen TV; enjoying pleasant views in a comfortable and homely environment. All rooms have assistive technology which can be added to meet specific requirements. Externally, Chelmunds Court benefits from raised flower beds and patio areas on which residents can enjoy the best of the sun and fresh air, with adequate provision of shaded sections for hot days.

Being a specialist provider of dementia care the Chelmunds Court team are well-placed to provide the 24-hour support, assistance and expert nursing required for all their residents.

Group: Runwood Homes Ltd

Person in charge: Denise Cleaver (Manager)

Local Authority / Social Services: Solihull Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 73 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 73

Rooms with ensuite WC: 73

Facilities & Services: Own Furniture if required • Near Public Transport • Gardens for residents

Latest Care Quality Commission* Report on Chelmunds Court: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 6.5 (maximum of 10) for Chelmunds Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.4 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Chelmunds Court in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.417 for Chelmunds Court is calculated as follows: ( (11 Excellents x 5) + (2 Goods x 4) + (2 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 24 Ratings = 3.417

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.068 Points relating to the number of positive Reviews for Chelmunds Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 14.6 positive Reviews (73 registered maximum number of service users ÷ 5). 1 Reviews ÷ 14.6 Target = 0.068

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

6.5 Chelmunds Court has a Review Score of 6.5 (6.485) from 2 Reviews


Average Ratings

  • Excellent
    1
  • Good
    0
  • Satisfactory
    0
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chelmunds Court?

  • Extremely LIKELY
    0
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Chelmunds Court

  • Daughter-in-law of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1

Chelmunds Court is a lovely well thought out nursing and residential care home for people with Alzheimer's or dementia. The care staff are friendly and helpful.

How likely would you be to recommend Chelmunds Court? Likely

Overall Standard

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Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Average Rating:   4.7 out of 5

Inadequate staff ratios, only been opened since November 2017 but managers left already and current manager not empathetic to needs of residents. Real issues with safeguarding vulnerable adults - residents wander around corridors and not monitored/supervised due to not having enough staff! Food not great, procedures if there are any, not clear or reinforced, some agency staff do very little. Fab, new building but the level of care leaves much to be desired.

How likely would you be to recommend Chelmunds Court? Extremely Unlikely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   2.2 out of 5

Alyssa Kelleher at Chelmunds Court responded to this review on 25 Apr 2018:

Your review is of great concern to us and we would therefore very much appreciate the opportunity to speak with you to establish the details. Please send your contact information via email to alyssa.kelleher@runwoodhomes.co.uk to enable us to contact you as soon as possible to discuss your comments further. It is of utmost importance to us that excellent care, procedures and management standards are maintained at all times. Thank you.

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Bed Vacancies

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: Runwood Homes Ltd

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Runwood Homes Ltd

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Chelmunds Court