Chelmunds Court

2 Pomeroy Way, Solihull, Birmingham B37 7WB
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9.8 96 Reviews
  • Chelmunds Court, Birmingham
Chelmunds Court has a high quality, innovative residential care and nursing home design, specially developed to provide expert care, in a safe and stimulating environment, for up to 73 older people.

Residents can enjoy mobilising around the curved corridors of the building’s quadrangle shape, which internally houses a safe, courtyard garden.

A central, dementia-friendly café has been designed as an environment to stimulate past memories, where residents can bring friends and relatives away from their natural residence. Lounges and dining rooms are stocked with baked goods and coffee and tea facilities and act as activity and entertainment areas too.

A corner activity room, complete with a low-level kitchen for group baking ease, has an external door positioned close to the Community Centre, to encourage community integration ease, including building beneficial intergenerational relationships.

Chelmunds Court is a 73 bed residential home offering compassionate, professional care for older people, especially those who are living with dementia, both residential and nursing. Centrally located in the Chelmsley Cross area of North Solihull this purpose-built care home is an integral part of one of the UK's largest-ever regeneration programmes.

Being a specialist provider of dementia care the Chelmunds Court team are well-placed to provide the 24-hour support, assistance and expert nursing required for all their residents.

The surrounding area has been extensively remodelled to provide state of the art leisure, healthcare, residential and community facilities, including new schools and green areas.

Chelmunds Court in Chelmsley Wood benefits greatly from being at the heart of such an important new social project and a new community has been created which residents are a proud part of.
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Care Provided by Chelmunds Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1437 – £1545
  • Self-Funded Residential Dementia Care: £1437 – £1545
  • Self-Funded Nursing Care: £1550 – £1591
  • Self-Funded Nursing Dementia Care: £1550 – £1591
  • RESPITE Self-Funded Residential Care: £1537 – £1645
  • RESPITE Self-Funded Residential Dementia Care: £1537 – £1645
  • RESPITE Self-Funded Nursing Care: £1650 – £1691
  • RESPITE Self-Funded Nursing Dementia Care: £1650 – £1691

These prices are only a guideline, please contact Chelmunds Court to find out the exact price for your requirements.

Contact Chelmunds Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Chelmunds Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Geraldine Alfonso (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (73)
  • Single Rooms with Ensuite Wet Room (73)

Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.

Parking

  • The home includes dedicated parking spaces.

Chelmunds Court Reviews (96)

9.8

Chelmunds Court has a Review Score of 9.8 (9.769) out of 10, based on 22 reviews in the last 2 years.
Over all time Chelmunds Court has 96 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Chelmunds Court
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Total of 96, showing 21-40
Review from Jenny C (Daughter-in-law of Resident) published on 28 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing and domestic staff looked after my father-in-law with compassion and professionalism. We never worried about him as we knew he was being looked after so well. They kept me fully informed of any changes in his condition. The home itself is beautiful and kept spotless. The food was nutritious
and appetising. Our family can't thank you enough for all the wonderful care you gave him and our family.
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
It has been our goal to give the best care to your father-in-law and ensure the family will always have peace of mind. Thank you for the wonderful review.
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Review from J P (Daughter of Resident) published on 14 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It has been a great comfort knowing that Dad is well cared for both emotionally and physically when I am so many miles away. He appears to be more relaxed and contented in your surroundings and help is always at hand. Thank you.
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Dad has settled in well, he enjoys staying in the lounge and observing what goes on and is always thankful to our team. It is our pleasure looking after your Dad.
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Review from Brenda G (Sister of Resident) published on 9 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was an emotional day I visited my sister. But I could not say how surprised at how happy and contented my sister was and so well looked after and the care given is absolutely outstanding. I left just as they were serving lunch. It looked delicious and well prepared and served with a happy smiling
face. The respect shown to the residents was also one that took my breath away. The facilities were clean with different areas to sit and have a cuppa to have special times to share. Her room was clean and plenty of places to store her possessions and en-suite facilities. Thank you for looking after my sister, she is and always will be a special, caring person and deserves to be happy with not a care in the world and full contentment.
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Thank you so much for the lovely review. It is our pleasure to look after your sister. She is very happy here and has made friends. Thank you.
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Review from Kay B (Daughter of Resident) published on 13 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been a resident here since January.
Mom suffers with dementia and the day having to put mom into care was a mixture of emotions and one of the hardest decisions we had to do. I’m so glad to say that Mom has been so happy here since the first day she arrived. The staff are wonderful, they are
kind compassionate and caring and couldn’t fault them for the wonderful care they have shown Mom. I love that the residents have many activities going on to keep them stimulated. The staff will always chat with you If you have any concerns or worries nothing is too much for them. I just want to say thank you from the bottom of our hearts for looking after Mom the way you do.
Reply from Geraldine Alfonzo, Home Manager at Chelmunds Court
Thank you for your kind words, it is our pleasure looking after your Mum. Mum is very happy here, and thank you for your support.
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Review from Tracey W (Daughter-in-law of Resident) published on 1 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, my father-in-law passed away Friday 7th July. What excellent end-of-life care they gave to him. All staff were amazing. Food and drink were provided all day. His beloved wife passed in March in the same home. As a family, we would like to thank each and every one of the staff. We will miss visiting
the home.
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Hi Tracey,
Thank you for your kind words and review. It was a pleasure caring for them both and they are truly missed. You are always welcome, and we hope to see you again soon.
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Review from Debra S (Granddaughter of Resident) published on 4 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother has spent the last two years here and has recently passed away. My gran's care has been gold star standard from day one. Nothing has been too much for the staff. In the final week of my gran's life, the staff's attentiveness to both her and the family members that wished to be by her
side was amazing and made a very emotional time that little bit easier. The best decision we made as a family was to trust Chelmunds Court Care Home to care for my grandmother in her final years.
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Hi Debra,
Thank you for your very touching words and kind review. It was a pleasure caring for your grandmother and supporting your family. I will be sure to share your comments with the rest of the…read more
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Review from N H (Son of Resident) published on 26 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mom came into Chelmunds Court Care Home initially on a short respite case which has been extended. The home is an excellent facility with extremely friendly and professional staff making our Mom feel very much at home.
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Review from Lynn T (Daughter of Resident) published on 10 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Chelmunds Court Care Home for a few weeks now. In that time she has been very well looked after. Every single member of staff has been kind, compassionate and seems to have a good relationship with each resident.
Her personal care is well catered for and her room and clothes are always
clean and tidy.
Communication with the home is excellent.
I am confident she is well cared for and safe in pleasant surroundings.
Thank you to all the staff.
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Hi Lynn,
Thank you so much for your kind words about our care home. It has been a pleasure caring for your mother. We're glad that we are meeting your expectations.
Kind regards,…read more
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Review from Robin P (Son of Resident) published on 6 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival, Mom was frail, physically and mentally, exhausted, in decline, recently blind and 98. When we visit her now, she is bright, relaxed, mobile with assistance, cheeky and demanding. The staff's care has improved every facet of her well-being exponentially. The family are more relaxed because
she is cared for and safe. We are no longer apprehensive before visiting. Staff have been responsive to both Mom's needs and our concerns, too many examples for us to list. The other services that are on offer have been very beneficial. The interaction with the staff is based on them having a very personal relationship with Mom. It is apparent this level of care is given to all residents. The staff go above and beyond.
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Review from Ann N (Wife of Resident) published on 5 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been in Chelmunds Court Care Home since June 2022. He has been cared for extremely well. The staff are always helpful and his room and clothes are spotlessly clean. The domestic staff must be congratulated on their care of the rooms. My husband has nothing but praise for the "girls" who
care for him.
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Review from Sandra T (Daughter of Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very welcoming and caring staff. Always willing to help. Rooms are overall clean but, as with dementia, lots of things are mislaid or go missing. Sometimes there is some confusion with handover as the next carer is not always aware of discussions when asked. Overall though, I am happy for my father
to be here and, most of all, he seems happy too.
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Review from S P (Daughter of Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mom always appears clean and, from what I have seen of the meals, well-fed. She has started to make use of the things available, i.e. chiropodist and hairdresser, and when anything is wrong with her or she needs toiletries I am kept well informed.
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Review from Glenys N (Daughter of Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely satisfied with Chelmunds Court Care Home. I can not fault the care and assistance my mum gets. She is well looked after, clean and tidy. I cannot ask for more.
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Review from Brian H (Son of Resident) published on 1 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No complaints, good standard of care and communication. My father seems happy and content.
Regarding funding, cost seems disproportionate.
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Review from P J (Sister of Resident) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister only recently moved to this home. The room is spacious and clean, she has her own washing facilities and adequate furnishing. She seemed content. The ground floor allows for access to the quad and a door leading out to it makes an ideal place to sit with visitors.
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Hello, we are so thankful to hear how satisfied you are with your sister's care. Our team always strives to provide the best possible care and we appreciate your thoughtful feedback. Have a great day!
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Review from Angela W (Daughter of Resident) published on 2 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom was a resident at Chelmunds Court Care Home for three years and two months. Unfortunately, she recently passed away after suffering with dementia for twelve and a half years. The home was always well kept, clean and a beautiful environment with an air of peace and tranquillity. I visited my mom
at least three times per week (apart from when there were Covid restrictions) and always received a warm welcome from staff. They looked after my mom brilliantly both physically, she was always clean and well dressed, and emotionally, including her in activities even though she was bed-bound and unable to communicate. They made her final years comfortable and the best they could’ve been for someone suffering with dementia. They were always supportive of myself and my family and offered us a shoulder to lean on to help us cope with watching our family member decline with this terrible illness - the staff are truly angels in every way and I can’t thank them enough.
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Review from Ian T (Cousin of Resident) published on 24 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our relative is extremely well cared for and safe. The staff are lovely.
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Hello Ian, we really appreciate how satisfied you are with your review. Our team are so grateful for your thoughtful feedback on the care and safety they provide.
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Review from Samantha M (Daughter of Resident) published on 24 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom is extremely happy at Chelmunds Court. The staff are always friendly and attentive to Mom. They make it a home for Mom!
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Hello Samantha, we are so thankful to hear how satisfied you and your mother are with her care. Our team always strives to provide the best possible care, and we appreciate your thoughtful feedback.
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Review from K P (Son of Resident) published on 24 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderfully run care home with great staff who truly care for the residents they look after.
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Hello, we are happy to read you send your full approval to Chelmunds. Our team always provides the best possible care to our residents, and we are grateful to hear how much you agree. Thanks again for…read more
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Review from Teresa D (Daughter of Resident) published on 22 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom has been here for just over a year. The care and attention she has received have been excellent. Communication with the team is extremely good. I really cannot complain about any aspect of Mom's care.
Reply from Geraldine Alfonso, Home Manager at Chelmunds Court
Hello Teresa, we are so touched that you send your full approval in your insightful review. Our team always strive to provide the best possible care and attention and we are so grateful to hear you…read more
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Current Review Score: 9.8 (9.769)

Overview of Review Score

The Review Score of 9.8 (9.769) out of 10 for Chelmunds Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.769 for Chelmunds Court is calculated as follows: ( (202 Excellents x 5) + (56 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 260 Ratings = 4.769
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chelmunds Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (5)

Geraldine

Geraldine Alfonso

Job Title: Home Manager Joined: 2005

Hello, my name is Geraldine, and welcome to Chelmunds Court. I have 21 years of experience in care and have been proud to be part of the Runwood Homes family since 2012. One of my strongest qualities is taking on challenges, which has helped me grow into a better leader and mentor.


I am passionate about making a positive difference in the lives of our residents, their families, and our staff. At Chelmunds Court, residents enjoy a safe, homely environment, filled with laughter and supported by a friendly, caring, and highly skilled team.

Glenda

Glenda Bautista

Job Title: Home Administrator Joined: 2021

I'm Glenda. The Home Administrator Chelmunds Court with 3 years of experience.


I am a dedicated and detail-orientated administrator with three years of professional experience in managing payroll processes with zero errors, adeptly handling multitasking responsibilities, and analysing challenges to implement effective solutions. I take pride in my ability to greet visitors warmly and make them feel welcome, always with a smile.


I hold a Bachelor of Science in Computer Science from the Philippines and previously served as an assistant manager at one of the largest banks in my home country. Transitioning to a new work environment here, I am proud of my achievements, including maintaining error-free payroll management, ensuring no staff complaints regarding wages or overbudgeting, achieving a consistent 99% score in e-learning initiatives, and managing service orders and self-funding contracts seamlessly without complaints.


Beyond my professional responsibilities, I bring humour and positivity to the workplace, often described as having a contagious laugh. In my personal time, I enjoy watching Korean dramas, gardening, and travelling. I am passionate about continuous growth and delivering excellence in every aspect of my role.

Adele

Adele Budge

Job Title: Deputy Manager Joined: 2018

I'm Adele. I'm the Deputy Manager at Chelmunds Court.


With six years of experience in care, I’m dedicated to making a difference in the lives of my residents. My journey began as a carer, where I discovered my passion for bringing joy and comfort to others. I advanced to CTL, pursued a degree in mental health nursing, and am now proud to serve as a Deputy Manager.


Every day, I strive to make my residents' days brighter with smiles, jokes, and plenty of cuddles. Outside of work, I love reading, gardening, and spending quality time with my daughter. Seeing my residents happy is the most rewarding part of my role, and I’m committed to ensuring they feel valued and cared for every day.

Shawn

Shawn Alfonso

Job Title: Care Team Leader Joined: 2021

Hi, I’m Shawn, the Care Team Leader at Chelmunds Court, where I’ve been proudly working for 3 years. I love uncovering fun facts about people and enjoy connecting with staff, residents, and their families. Problem-solving is one of my strengths, and I thrive in building a supportive community.


I hold a Bachelor of Science in Physical Therapy from the Philippines, and my ultimate life goal is to taste every cuisine the world has to offer. When I’m not at work, you’ll find me at the cinema, cooking up something delicious, or even tackling a satisfying pile of laundry.

Melanie

Melanie Miller

Job Title: Chef Joined: 2017

Hi, I'm Melanie! I've been the Cook at Chelmunds Court for the past 7 years, and I absolutely love it here. The best part of my job is spending time with our wonderful residents—they make every day special.


When I'm not in the kitchen, I enjoy travelling to new places and watching great films.

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