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Care Home Owned by DMP Healthcare in North Yorkshire

9.7 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by DMP Healthcare in North Yorkshire

Only the locations & reviews in North Yorkshire for DMP Healthcare are showing below.

View the details of all 10 locations (with 486 reviews) owned by DMP Healthcare

DMP Healthcare Locations in North Yorkshire (1)

 
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1 Care Home owned by DMP Healthcare in North Yorkshire
Scorton Care Village

Scorton, Richmond DL10 6EB 

9.7 78 reviews
"Mum was in Scorton Care Village for 2 weeks respite. Mum thoroughly enjoyed her time in Scorton. The staff were very understanding and…"   Read all 78 reviews
Location Type Care Home

Scorton Care Village provides specialist nursing and dementia care for up to 114 elderly residents, including trial stays, short stay and convalescent care, as well as long-term care. The beautifully prestigious home is situated within six acres… Read more about Scorton Care Village

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Younger Adults
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 114 Rooms from £1,450 / week

DMP Healthcare Reviews in North Yorkshire (78)

9.7
DMP Healthcare has a Group Review Score of 9.7 (9.727) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to DMP Healthcare must have a Review Score.

Overall Experience

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Review of

Scorton Care Village

from C M (Daughter of Resident) published on 11 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Scorton Care Village for 2 weeks respite. Mum thoroughly enjoyed her time in Scorton. The staff were very understanding and caring. The daily entertainment was brilliant. They encouraged mum to join in with several activity, some she'd not done for years! All round brilliant experience and
would definitely recommend to others. If mum needs to go somewhere full time we would be more than happy for her to to Scorton.

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Review of

Scorton Care Village

from N G (Son of Resident) published on 21 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel so fortunate that my father is a resident at Scorton Care Village. All of the staff are so helpful and caring. Nothing is too much trouble. An amazing group of people doing an incredibly tough job. Thank you so much.

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Review of

Scorton Care Village

from D C (Son of Resident) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 6 months and has settled in well.
The staff are friendly and helpful and will always keep us informed.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for your review. We are pleased to hear that our aim of open communication works well in keeping relatives informed and updated on all issues.

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Review of

Scorton Care Village

from C M (Son of Resident) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't thank enough the team here at Abbey View Care Home. Their care of our father is exceptional. Our father is very frail and has dementia. Since he arrived, the team have sorted his medication, healed a bed sore (this was from the previous home with a different provider) ensured he is comfortable,
well kept, well bed, safe and secure. He feels loved. Thank you. Amazing home and an amazing team.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

We are pleased that you have taken the time to review our Elizabeth House service. Our staff team will be informed of your review. Many thanks!

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Review of

Scorton Care Village

from L M (Granddaughter of Resident) published on 16 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't be happier with the care my Nana is receiving at Scorton Care Village. They go above and beyond to meet all her needs, especially her dietary requirements. My Nana feels safe and well cared for and has some great relationships with staff. She enjoys the activities and especially when they blow
dry her hair, ready for when I take her out.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for your review. Our staff team really are wonderful in ensuring the needs and wishes of residents are met individually. The activities and care teams are greatly valued for their care and support.

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Review of

Scorton Care Village

from C H (Daughter of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Elizabeth House at the end of 2024. We were all worried as she has dementia and we did not know how the move would affect her. There was no need. The manager, staff, and activities are all brilliant. The home is very clean and the food is lovely. We have had lunch with Mum a few
times. Nothing is a bother. Thank you to everyone in Elizabeth House.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for your review. We are pleased that you have taken the time to do so . We have a wonderful staff team including our chef/team. Your review will be passed on to all of the team!

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Review of

Scorton Care Village

from A W (Son of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is excellent, staff are friendly, patient and very caring. Activities is brilliant. The house is always clean, tidy and without smells. I could recommend Elizabeth House to anyone.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for your review. We will pass on this to our staff team.

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Review of

Scorton Care Village

from Jonathan E (Son of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't be more grateful for the care my dad receives at Scorton. He looks so well cared for, always smart, tidy and content. It's clear the team takes real pride in making sure he is comfortable and treated with dignity. The staff are friendly and attentive, always ready with a warm smile and willing
to help in any way they can. The management is also approachable and always available to talk and answer any questions.

Reply from Lucian Balog, Operations Manager at Scorton Care Village

Thank you so much for your thoughtful feedback. We are delighted to hear that your dad is happy and well cared for at Scorton Care Village. Our team truly values providing comfort, dignity, and a welcoming environment for all our residents.Your kind words mean a lot to us, and I will make sure to share them with the team.

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Review of

Scorton Care Village

from Noel A (Friend of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care all round.

Reply from Lucian Balog, Operations Manager at Scorton Care Village

We are thrilled to hear that you are pleased with the care provided at Scorton Care Village. Our team is dedicated to ensuring the well-being and comfort of all our residents, and it's truly rewarding to know that this is appreciated.

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Review of

Scorton Care Village

from M B (Friend of Resident) published on 14 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I regularly visit my dear friend who lives at this care home (Scorton Care Village), and every single time I leave feeling reassured and grateful. She always looks so happy, comfortable, and well looked after. It 's clear she's in a place where she's not only cared for physically, but where she feels
emotionally supported and respected too. The staff and management deserve special mention, they are consistently warm, attentive and genuinely kind.

Reply from Lucian Balog, Operations Manager at Scorton Care Village

Thank you so much for taking the time to share your thoughts about Scorton Care Village. We are truly grateful for your kind words and are delighted to hear that your friend is happy, comfortable, and well looked after.Our team is committed to providing not only exceptional physical care but also emotional support and respect for all our residents. It means so much to us to know that this is reflected in your visits. I will be sure to pass on your lovely feedback to the staff and management-they will be thrilled to hear it.

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Review of

Scorton Care Village

from J F (Daughter of Resident) published on 9 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father stayed for two weeks in February for respite. Very happy with the care received from Scorton. The activities manager was excellent, managed to get my dad to partake in activities and interact with the other residents. My father also remarked on the quality of the food.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

We are pleased that your father found the service we offer to be good (and the food!) Our staff team ensure that short/long term residents are treat with the utmost respect with personal care plans to support their needs. Thank you for your review.

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Review of

Scorton Care Village

from Elizabeth G (Daughter of Resident) published on 7 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems very comfortable and settled in Elizabeth House. She appears to enjoy her meals and is always clean and nicely dressed. She joins in with activities regularly and we occasionally see photos of her doing so.
The carers at the present time are extremely kind and attentive and all appear to
be happy in their work. This is very reassuring for our family. Staff are also very approachable if we have questions. The management team are also approachable and keen to address any queries thoroughly. Overall, we are happy as a family with Mum's care.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for your review. We will endure that Elizabeth House staff have sight of this.

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Review of

Scorton Care Village

from Vanessa P (Daughter of Resident) published on 7 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Scorton Care Village in December 2024 and by his own admission it now feels like home. The staff treat him with dignity and respect and it is wonderful that he now feels safe.
His room is bright and airy and he is surrounded by his personal belongings. Friends and family
that visit all feel that it is one of the nicest and most welcoming care facilities they have been in.
We are extremely grateful for how all the staff treat him and us. We are all made to feel very welcome and they have made what is obviously a difficult situation feel totally bearable.
We are indebted to all of them and cannot thank them enough.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

We are really pleased that your father feels that he can call Scorton Care Village his home! Thank you for your kind words/review.

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Review of

Scorton Care Village

from Sheila B (Wife of Resident) published on 1 May 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfied with my husbands care. It would be good if a little more activities. I do realise its difficult to engage for long periods though. Maybe stop him shredding his trainers.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for your review. Our activities staff encourage all residents to partake in activities which they enjoy, but this is not always possible for some our our residents whose needs do not reflect continuing some of their original hobbies or learning new skills. Please feel free to discuss this further with us so that we can understand your concerns.

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Review of

Scorton Care Village

from James M (Friend of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Taken overall our friend has been well cared for in the time she has been here.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you taking the time to review our service. We can learn so much from relatives, families and friends of Scorton Care Village

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Review of

Scorton Care Village

from N T (Daughter of Resident) published on 25 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are welcoming and helpful. They care for the residents' needs, always happy to help to take to the bathroom. They care, always letting you aware of residents' needs ie, toiletries Clothes etc. They keep the residents active by doing creative activities. However would like more photos of residents,
Seeing them engaged + happy. The Care home is clean and staff are very attentive to any spillages, needs of residents needing. Changing. I feel happy knowing residents are cared for

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

We are pleased that the creativity of our staff meets the needs of our residents and will pass this on, thank you. The activities staff do take as many photographs as they are able but unfortunately we must always respect the needs and wishes of residents and data protection. Please speak with us if you would like your loved one having photographs taken more frequently whilst they engage in activities.

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Review of

Scorton Care Village

from T S (Son of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The only negative point I can make is the fact my dad does not get taken outside enough which makes him feel cooped up (his words) and I feel this is not helping his dementia.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for this review. It has been noted that due to the very icy/cold weather, residents have been unable to access the garden/ground areas. This has been risk assessed and "outings" will be offered when the weather improves. We hope this meets with the needs and welfare of all our residents. Indoor activities are offered to avoid any issues to maintain integration/socialisation.

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Review of

Scorton Care Village

from B K (Niece of Resident) published on 13 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle recently moved into Elizabeth House from another care home in the area.
The contrast between the two homes is astounding. The other home was basic in every way from cheap bedding to smells, a bit of neglect, and just no care at all. Food was left beside is bed and he was expected to feed himself.
He did not eat much and sometimes I would visit two hours after a meal and it would be untouched.
At Scorton the care given was outstanding and very genuine. Today a very patient gentle and kind person fed him.
I do not feel that I have to worry about him anymore.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Many thanks for your thoughtful review. I will pass on your thoughts to the care team at Elizabeth House.

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Review of

Scorton Care Village

from Kay J (Daughter of Resident) published on 12 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Scorton Care Home 3 years ago he has now sadly passed away. The care he received while he was there was outstanding, all the staff did a wonderful job, and my dad always looked very clean and tidy. The home was always very clean bright and very welcoming. He enjoyed his food, he was
in the nursing ward. I always found the staff very pleasant and helpful.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

We are so sorry for your loss. Thank you for taking the time to send in this review which is greatly appreciated by all who cared for your dad.

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Review of

Scorton Care Village

from Fiona S (Daughter of Resident) published on 27 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Scorton Care Village is amzing. The staff are so friendly and helpful. My father is very well looked after. I have total faith in everyone at Scorton Care Village. We are encouraged to bring our pets to see my dad and of course, the other residents on the unit enjoy this too. Our 8-month-old granddaughter
is very popular on the unit, she's gained a whole new family from Scorton Care Village. Thank you so much everyone for all that you do for my family, especially my father, who I knew can be very difficult.

Reply from Sharon Adjei, Ops/Clinical Director at Scorton Care Village

Thank you for leaving such a wonderful review. The residents and staff team love to have family and pets to visit us all!

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Awards / Recognitions (1)

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